Recent Posts

Holiday Cleaning Hacks for Your Home

11/14/2018 (Permalink)

With the holidays right around the corner, you’re, more than likely, in the cleaning mode.

Frantically trying to get your home spic and spac, especially for your holiday company. So, as a gift to you, SERVPRO of Cape Girardeau & Scott Counties wants to provide you with some holiday cleaning hacks for your home.

Carpet Cleaning Hacks

  • If you have wax on your carpets, place a slightly damp towel on the wax. Next, place an iron on top of the towel for approximately 10-60 seconds (use best judgment). Then remove. Keep checking until the wax is completely removed.
  • Got kiddos? If you do, chances are, you have gum or crayon stains on your carpets/floors. SERVPRO of Cape Girardeau & Scott Counties has effective SERVPRO specialized products designed just for those needs. Contact us to see how we will make it “Like it never even happened.”  

Choose the company that was voted #1 (multiple times) in Carpet Cleaning for the People’s Choice Awards.

Upholstery Cleaning Hacks

  • Need to clean off animal hair from your favorite couch or loveseat? Simply use a squeegee to extract the hairs from the upholstery, then vacuum.
  • To get rid of smelly odors on your upholstery, sprinkle baking soda on it. Let is sit for approximately 20-30 minutes, then vacuum.

Learn about the different specialized cleaning methods we offer for carpets and upholstery cleaning.

Garbage Disposal Odor Cleaning Hacks

  • If your garbage disposal is giving off an odorous smell, simply place an orange or lemon down the drain. And, voila, it’s like the smell never even happened.
  • To get rid of a smelly stench, sprinkle about a half-cup of baking soda into the disposal, followed by a cup of white or apple cider vinegar. Let the mixture bubble up and sit for 5-10 minutes. Then, turn on the disposal and run water to distribute the mixture throughout the unit. This is a great deodorizer.

Get more natural ways to clean your garbage disposal here.  

Whether you need carpet cleaning, upholstery cleaning, cleaning of your ceilings, floors and walls, drapes & blinds, air ducts & HVAC system, or sewage cleanup, SERVPRO of Cape Girardeau & Scott Counties can make it “Like it never even happened.” Even if you need odor removal at your residential property, we properly handle that, too.

We hope you enjoyed these holiday cleaning hacks for your home. We strongly encourage you to take a load off this holiday season, and don’t worry about the cleaning. Leave it to us. Sit back, relax and be stress-free for the holidays. Being stress-free is a gift that’s priceless. Allow us to take care of your residential cleaning services for you. You’ll be happy that you did. Just give us a call at 573-339-1948.     

Biohazard Cleanup and Restoration

11/8/2018 (Permalink)

Biohazard Biohazard Cleanup and Restoration SERVPRO of Cape Girardeau & Scott Counties is your professional biohazard cleanup and restoration company for your residential or commercial property.

SERVPRO of Cape Girardeau & Scott Counties is your professional biohazard cleanup and restoration company. If your home or business is located in the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie, or Benton, Missouri, area and comes in contact with any kind of biohazard, our heroes are properly trained to handle it 24 hours of the day, 365 days of the year.

Do you know what the key is anytime you’re in contact with any kind of biohazard? Protecting yourself and others. Protective gear is of the utmost importance. This protects you, others and anything else you may come in contact with. A few months back, our heroes were wearing personal protective equipment (PPE) when we responded to a local crime scene at a residential property. And, it was the same case for a commercial property. Because, sometimes, the “unforescene” can happen, unfortunately. We make scenes “Like it never even happened.” so families do not have to see that other visual.  

Did you know exposure to biological and chemical contaminants can pose serious health consequences? It’s true. Failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Cape Girardeau & Scott Counties is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

The decontamination of a residential or commercial property due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be highly dangerous. Not to mention, it can be a very emotional time for the individual(s) and family members involved. Specialized training and experience are key when choosing a cleanup company to resolve these circumstances.

SERVPRO of Cape Girardeau & Scott Counties provides cleanup and restoration services for a myriad of biohazard circumstances:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

It can be tough to deal with these types of circumstances. They occur more often than you may think. When they do, you can be rest-assured you have a trusted partner to help you through this emotional time.

Here are some common biohazard scenarios:

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO Franchise Professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. We follow federal and state guidelines to properly clean all surfaces.

Equipped with the necessary safety apparatus and cleaning products for your residential and commercial property, SERVPRO of Cape Girardeau & Scott Counties can help transform these unhealthy environments back into clean, safe homes and offices. You have a choice. Choose the trusted leader in this industry. Choose SERVPRO of Cape Girardeau & Scott Counties -- your professional biohazard cleanup and restoration company. Give us a call today: 573-339-1948.

Best Fire Damage Company Near Me

11/7/2018 (Permalink)

Fire Damage Best Fire Damage Company Near Me If you're wondering what's the best fire damage company near me, it's SERVPRO of Cape Girardeau & Scott Counties. Call us for your home or business.

Fire damage can hit your home or business at any given moment. Preparation is always key. If it does strike, here’s a handy, dandy fire damage tips - until help arrives guide. You can follow these tips to help protect yourself and your property. But, well before a fire happens, we encourage you to be well-informed of the best fire damage company out there. In order to be educated about what company that may be, you may perform a Google search and search for keywords that may consist of “best fire damage company near me” or “best fire damage company” and so on and so forth. Well, no need to search any further. SERVPRO of Cape Girardeau & Scott Counties is just that -- and more -- for your residential and commercial properties. We are highly trained fire damage specialists and the trusted leader in the restoration industry.

If you have fire damage at your home or business, or even if you witness a fire damage at someone else’s property, that can be a traumatizing time. If this does occur, it’s critical to take quick action. Contact SERVPRO of Cape Girardeau & Scott Counties. We help relieve some of that stress by being with you and your business, being with you and your home, being with you and your family throughout the entire restoration process. We are with you from the beginning to the middle to the end of your journey. We’re even there with you at the post-fire journey. We’re there to make it “Like it never even happened” so you can get back to life.

In addition to fire, smoke, and soot damage, your home or business could potentially suffer from water damage as a result of the firefighting efforts. And that’s why we are also water damage specialists. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care. SERVPRO of Cape Girardeau & Scott Counties specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.

As a result of an emergency “typical” fire damage to your residential or commercial property, there is a systemic process to follow. Check out these 7 steps:

Step 1: Emergency contact

Step 2: Inspection and fire damage assessment

Step 3: Immediate board-up and roof-tarp service

Step 4: Water removal and drying (if water is present)

Step 5: Removal of smoke and soot from all surfaces

Step 6: Cleaning and sanitizing

Step 7: Restoration

Get more in-depth information here.

SERVPRO of Cape Girardeau & Scott Counties is in a community near you. We proudly serve the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie and Benton, Missouri, communities, so we’re faster to any size disaster.   

If you ever wonder what’s the best fire damage company “near me,” SERVPRO of Cape Girardeau & Scott Counties can put an end to your wonder. We are the fire damage specialists. And we offer you an effective fire damage restoration service for your home or business. Have questions about fire damage, smoke damage or soot damage? Just call our pros today at 573-339-1948.  

The Best Local Water Damage Company

10/30/2018 (Permalink)

Why SERVPRO The Best Local Water Damage Company Learn how SERVPRO of Cape Girardeau & Scott Counties is the best local water damage company. Our heroes make it "Like it never even happened."

When your home or business is hit with the worst water damage, you want the best local water damage company to remediate that problem. SERVPRO of Cape Girardeau & Scott Counties is your solution.

Do you know what to do if your residential or commercial property is hit with water damage? If you’ve answered yes, then great. But if you’ve answered no, no worries. That’s why we’ve compiled this handy water damage tips to reference until professional help arrives. This can help you protect yourself, your family and your property.

SERVPRO of Cape Girardeau & Scott Counties is your water damage repair and restoration professionals. Water damage restoration is the SERVPRO Advantage. We have a team of highly trained and qualified water restoration technicians (heroes) to handle any size water damage that occurs at your home or business.

Flooding and water emergencies do not wait for regular business hours to occur. That’s why we offer 24/7 emergency services to be there for you any time of the day. We’re there for you in your dire time of need. You can never predict the severity of these types of disasters. It can leave you and your family with a terrible aftermath. Mother Nature can hit at any given moment. Let’s take Hurricane Florence as a prime example.

Our team took a trip to North Carolina to help those businesses, homes and families get back to life, back to their homes, back to their businesses, back to “Like it never even happened.” Before departure, we were preparing for Hurricane Florence so we had an effective game plan. This afforded us the opportunity to provide our heroes with a blueprint so they knew exactly how to handle each job efficiently and effectively. We equipped them with all the proper equipment to fulfill the jobs at-hand. Although we’re a locally owned company, we have the national resources to back us, especially in times of need.

SERVPRO of Cape Girardeau & Scott Counties is fully equipped to handle any size water damage or disaster. When you’re doing a Google, internet search for the best local water damage company, there are certain things you should look for, and we encompass all of them. Learn more about water damage repair and restoration and why we’re the best local water damage company. We are proud to serve the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie and Benton communities. Contact us if you’re hit with flooding or water damage. Give us a call: 573-339-1948.

3 Common Types of Mold in Homes

10/24/2018 (Permalink)

Mold Remediation 3 Common Types of Mold in Homes If your home or business has a mold problem, SERVPRO of Cape Girardeau & Scott Counties has an effective mold remediation and restoration solution.

Do you know the 3 most common types of mold in homes? They are Aspergillus, Cladosporium and Stachybotrys Atra -- more commonly known as Black Mold.

Mold can come in a variety of colors, such as black, white, green, and orange. SERVPRO of Cape Girardeau & Scott Counties is well aware of the different types of molds, and we want to educate you on each so you can easily identify them.

Aside from specializing in fire & water damage, SERVPRO of Cape Girardeau & Scott Counties also specializes in mold remediation and restoration. Our team of heroes are highly trained and qualified mold remediation technicians.  

Beware of the 3 most common types of mold in homes:

Aspergillus

Have you ever noticed mold on your food or in your home air conditioning system? If so, this is referred to as Aspergillus. This is a fairly allergenic mold. Aspergillus resides in the environment. It can be both indoors and outdoors. And, believe it or not, a majority of people breathe in fungal spores on a daily basis. Reference this resource to learn more about this type of mold.

Cladosporium

If you’ve spotted a black or green pepper-like substance on the back of your toilets, painted surfaces or fiberglass air ducts, etc., this type of mold is called Cladosporium. Although non-toxic to human beings, this type of mold can trigger a myriad of common allergy symptoms (i.e. red and watery eyes, rashes and even a sore throat). Find out the identification of this type of mold, places it can be found in your home and more by reading here.

Stachybotrys Atra (Black Mold)

Stachybotrys Atra, also known as Black Mold, can be highly dangerous, sometimes fatal. This causes a concern for people and can cause fear. It’s pertinent you learn how to properly identify this type of mold. Learn about the facts of this type of mold and more here.

Every homeowner or business owner should be aware of the 3 common types of mold in homes. As a result of water damage, your home or business can also have mold damage. A lot of times, a long period of time can lapse before you even realize there’s mold present. That’s where SERVPRO of Cape Girardeau & Scott Counties steps in. We have specialized mold remediation equipment to help resolve this issue. Next time you’re hit with a water damage, call us, for good measure, to also check for mold damage. Because if it’s not addressed immediately, you can have an even bigger -- and more expensive -- issue on your hands. We fit the “mold” when it comes to mold remediation and restoration. Call us today: 573-339-1948.

Fire Damage Repair and Restoration

10/18/2018 (Permalink)

Fire Damage Fire Damage Repair and Restoration SERVPRO of Cape Girardeau & Scott Counties can help your home or business with fire damage repair and restoration.

Are you fully prepared for a home fire? Take this interactive quiz to find out.

In observance of National Fire Prevention Month this October, SERVPRO of Cape Girardeau & Scott Counties is heavily focusing our efforts on the importance of fire damage repair and restoration and safety tips for you and your family to stay safe throughout the month and year-round. If a fire breaks out in your home and/or business, we can repair and restore your belongings back to “Like it never even happened.”

Every fire damage situation is a little different and requires a unique solution; however, the general process remains the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

Speaking of restoration, our “restore first” mentality is a much more cost effective solution for you and helps to get you back in your home or business sooner than expected. This focus relies upon our specialized training and equipment to restore your property back to pre-fire condition.

Your belongings can be greatly damaged during a fire. Since you’ve invested so much in them, we want to help you protect and restore them as much as possible. They can have sentimental value, so you want to cherish them, and we can help to get it back to “Like it never even happened.” Refer to this resource to see how you can properly care for your contents.

Our team of highly trained fire restoration technicians (also known as SERVPRO heroes) are faster to any size disaster. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition. Give our team a call if your home or business is hit with fire damage: 573-339-1948.

Cleaning Services for Your Home or Business

10/10/2018 (Permalink)

Cleaning Cleaning Services for Your Home or Business SERVPRO of Cape Girardeau & Scott Counties offers effective cleaning services for your home or business.

Keeping your residential or commercial property clean can help protect your investment and increase the value of your property. SERVPRO of Cape Girardeau & Scott Counties offers a myriad of cleaning services for your home or business. We have the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you and your family.

You may know SERVPRO as the leader in fire & water cleanup & restoration, but know what else we’re known for? Our professional residential cleaning services. We make a dirty, soiled carpet "Like it never even happened." And that’s one of the many reasons we were voted #1, again, in Carpet Cleaning for the Southeast Missourian’s 2018 People’s Choice Awards. We’ve received this prestigious awards for six years (2011, 2012, 2015, 2016, 2017, 2018). We are so honored and humbled. We thank all of our customers, everyone who voted for us. Thanks for making this award possible.

Here are the residential cleaning services that SERVPRO of Cape Girardeau & Scott Counties offers:

Carpet & Upholstery Cleaning

The SERVPRO carpet and upholstery cleaning service will get out the dirt you see and remove unwanted dust. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Air Duct Cleaning

Air duct cleaning is crucial for every home and business. It helps to keep clean air circulating and to reduce allergens, pet dander and mold. Consistent duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Odor Removal

We can help you get rid of odor removal in your home or business with our effective, proven process. Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors today.

Sewage & Biohazard Cleanup

SERVPRO of Cape Girardeau & Scott Counties does sewage & biohazard cleanup to make your home or business “Like it never even happened.” No task is too big for our specialists. We’re always ready and equipped to assist in the cleanup of sewage and other biohazard materials and provide deep cleaning services for your residential or commercial property.

Anytime you need cleaning services for your home or business, you can trust SERVPRO of Cape Girardeau & Scott Counties to get the job done efficiently and effectively. Not only can you rely on the leader in fire & water cleanup & restoration for your home and business needs, you can also rely on us for your carpet cleaning needs. Additionally, we clean ceilings, floors, walls, drapes, blinds, trauma/crime scene, vandalism and graffiti. We’re basically an all-encompassing company. Give us a call today: 573-339-1948.

Tips to Stay Safe During National Fire Prevention Month

10/1/2018 (Permalink)

Fire Damage Tips to Stay Safe During National Fire Prevention Month SERVPRO of Cape Girardeau & Scott Counties can help you stay safe during National Fire Prevention Month and year-round.

Fire prevention is always key because a fire can happen at your residence or commercial property at any given moment. And with the alarming number of wildfires that have erupted across our nation, it raises caution, concern, and maybe fear. But, rest assured, with SERVPRO of Cape Girardeau & Scott Counties, you can feel confident you have a team of highly qualified and trained fire restoration specialists on your side who will be there with you before, during and after that journey. We’re always ready for whatever happens. We’re there to help put your mind at ease. We can get your home and/or business back to “Like it never even happened.”

Since October is National Fire Prevention Month, there are a host of tips out there to help keep you, your family members, your business and your home safe. Check out this resource from nfpa.org. Here, they provide you with free safety tip sheets on a variety of fire and life safety topics. SERVPRO of Cape Girardeau & Scott Counties fully supports prevention, and we’re all about educating you, so here are 5 top tips you and your family can follow in case you’re faced with fire damage.

  1. Install Smoke Alarms

Installing smoke alarms on every level of your home and/or business can help prevent a lot of damage and headache. Ensure these are installed properly in every room. Your home and/or business means the world to you. You’ve built memories there, and you want to do everything you can to protect those precious memories should a fire break out. One thing that can be the big difference, a lifesaver, a belongings’ saver, a memories’ saver is smoke alarms. Make this small investment now to save you a potential large cost in the future.

  1. Test Smoke Alarms

Testing smoke alarms is highly vital. Smoke alarms can help protect you, your family and your investment, but you have to ensure they are functioning properly in the event of fire damage. You want to test your smoke alarms at least every month, if not, more. If they’re not working, simply replace the batteries. And a good rule of thumb: keep extra batteries on-hand at all times. Test smoke alarms in every room of your home or business.

  1. Communicate Effectively

With anything, whether in a business, a relationship, etc., communication is always key. When in doubt, over-communicate. You want to effectively communicate with your family members, loved ones, coworkers, etc. about a safe fire escape plan. Once this has been established, you need to practice it. It’s vital that everyone practices the plan at least twice per year. Communicating effectively can save a lot of time and hassle.

  1. Find a Safe Place

If you ever encounter a fire in your home or business, it’s best that you get out, stay out and call for help immediately. Do not, under any circumstances, put yourself in danger by going back inside a burning dwelling. Speaking of a safe place, the American Red Cross can be a “safe place” you can reference to get more safety tips. They can provide you with knowledge of what to do before, during and after a fire.

  1. Call SERVPRO of Cape Girardeau & Scott Counties

SERVPRO of Cape Girardeau & Scott Counties can help you prepare your home or business with our proven and effective Emergency Ready Profile (ERP). The SERVPRO® Ready Plan is an intuitive tool for property managers and owners -- both residential and commercial. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO Emergency READY Profile for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how fire damage can affect your home or business. And with just a tap of an icon on your mobile device, we can be there just like that. Get the SERVPRO ERP App on your iPhone or Android now; it’s FREE.  

Follow these tips to stay safe during National Fire Prevention Month. When you need a team that is faster to any size disaster and offers 24/7 emergency services, trust and count on SERVPRO of Cape Girardeau & Scott Counties. Anytime you have questions about fire, smoke, or soot damage, call the fire damage specialists. And anytime you have fire damage at your residential or commercial property, give us a call: 573-339-1948. We’ll be there in “ablaze.”

Why Community Involvement is a Key Recipe for Your Business

9/27/2018 (Permalink)

Community Why Community Involvement is a Key Recipe for Your Business SERVPRO of Cape Girardeau & Scott Counties supports our local community. We understand why community involvement is a key recipe for your success.

Community involvement is one key recipe for any successful business. And SERVPRO of Cape Girardeau & Scott Counties has certainly been busy with community events for the month of September. And we have some coming up in October as well. If you’re a business owner, we propose one of your goals to be community involvement. Giving back, sponsoring events, and such, are vital for your business’ success.

For the month of September, we sponsored the Cape Girardeau Area Chamber of Commerce’s First Friday Coffee event. Since September is National Preparedness Month, we discussed the importance of be prepared in general and being prepared if your home or business is hit with water or fire damage. And since this event was all about being prepared and What You “Auto” Know, we did a social media giveaway of a car safety kit in case you have car issues. We love our social media community. It’s always good to be prepared in all facets of life.

We, also, sponsored the Jackson Area Chamber of Commerce’s Women’s Impact Network (WIN) event. This was such a fun, empowering event. We were honored to be one of the premier sponsors of this life-changing, impactful event. This was a powerful opportunity that afforded women of all backgrounds to unite and to achieve goals, network, make a difference in lives, others' lives, the community and the world. WIN's goal is to connect powerful women with other powerful women, learn something new and feel empowered.

Additionally, we sponsored the Jackson Police Department golf tournament. We had such a great turnout. We’ll be sponsoring the Notre Dame golf tourney October 1st, too. We enjoy these community events. These events afford us the opportunity to network … and have a good time. And we’re always so eager to see if anyone gets the hole-in-one by the water.

If you haven’t done so already, be sure to give our SERVPRO of Cape Girardeau & Scott Counties Facebook page a “like” so you can keep us top of mind, stay in-the-know of our community involvement, be educated and so much more.

SERVPRO of Cape Girardeau & Scott Counties fully supports our local community. We understand the importance of community involvement and why it is key for your business. Get involved in your local community today; it can pay huge dividends. Mix in all the right ingredients, and you have the secret recipe for success for your business. And in the event your community, home or business is hit with a disaster, fire damage or water damage, give us a call at 573-339-1948, because we can make it "Like it never even happened."

How Agents Can Benefit Greatly by Referring SERVPRO of Cape Girardeau & Scott Counties

9/24/2018 (Permalink)

Why SERVPRO How Agents Can Benefit Greatly by Referring SERVPRO of Cape Girardeau & Scott Counties SERVPRO of Cape Girardeau & Scott Counties is proud to have a strategic partnership and be a preferred vendor with Farmers Insurance.

SERVPRO of Cape Girardeau & Scott Counties has some very exciting news. News so big that we want to announce it to the world.

We are officially part of the Farmers Emergency Mitigation Referral Program. This is epic. And we are so very happy, privileged and humbled to be their preferred vendor, to have this strategic partnership with Farmers Insurance. SERVPRO and its franchises have service agreements with many insurance companies across the country. We have relationships with lots of different companies at the Corporate level.

So, what does this mean for agents? Benefits.

As an agent, you care deeply about your customers, and you’re always looking out for their best interest. Know how agents can benefit greatly? By referring SERVPRO of Cape Girardeau & Scott Counties.

Customer service, customer retention, additional product sales and limited warranty two years’ labor/one year materials are all benefits of how you, the agent, can benefit greatly by referring SERVPRO of Cape Girardeau & Scott Counties. Learn how as we extrapolate on the 4 benefits:

Customer Service

Customer service is vital in any industry, especially in the fire and water restoration business, and it’s one of the many benefits agents will reap by referring us. SERVPRO of Cape Girardeau & Scott Counties’ professionals will handle each job according to the highest professional standards, interacting with customers in a professional manner to provide exemplary customer satisfaction.

The science of restoration can be quite complex, but SERVPRO of Cape Girardeau & Scott Counties makes it easy. We are well-equipped, highly trained, have advanced technology and customer diplomacy to handle any size disaster.

Customer Retention

When you have satisfied customers, they can convert to a higher rate of policy retention and renewals. And, ultimately, they will become brand ambassadors for your company, which, as a result, the influx of qualified leads. It will be like the gift that keeps on giving.

SERVPRO of Cape Girardeau & Scott Counties thoroughly documents and communicates each step of the restoration process. We keep you in the loop, because informed customers are happy customers. In fact, that’s one of our mottos: create happy customers. We’re with you throughout the entire journey. Furthermore, we produce the correct claim documentation for fast, easy and effective claim processing.

Additional Product Sales

We’ve all heard the saying, happy wife, happy life. We have that same philosophy for our customers. When customers are satisfied, they are more apt to provide new referrals and to be more receptive to allow you to offer additional insurance options.

If a large-scale disaster or storm hits, SERVPRO of Cape Girardeau & Scott Counties’ System has the resources to get to customers quickly and efficiently. When their needs are met, your relationship has added value.

Limited Warranty Two Years’ Labor/One Year Materials  

Customers enjoy knowing we will not only meet expectations, but exceed expectations, or we will provide re-service at no additional cost for up to two years.

We warrant for two years the workmanship of the emergency mitigation service or restoration work performed. We warrant for one year that all materials, furnished by us, will be new, of good quality and free from defects.

As you can see, there are benefits and real value when agents refer SERVPRO of Cape Girardeau & Scott Counties. We would like to take this opportune time to thank Farmers Insurance for this incredible opportunity. We look more than forward to working with each of you. Here’s to a healthy, happy working relationship. Anytime you need us, have questions or ready to send a referral, simply give us a call at 573-339-1948, or fill out this brief form.