About SERVPRO of Cape Girardeau & Scott Counties

Richard & Sandy Hastings

Owners of SERVPRO of Cape Girardeau & Scott Counties

SERVPRO of Cape Girardeau & Scott Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of Cape Girardeau & Scott Counties is a 24/7 emergency water removal & flood cleanup repair service company and specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Cape Girardeau & Scott Counties can also mitigate mold and mildew from your home or business. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Cape Girardeau& Scott Counties. Our technicians are highly trained and experienced with every water damage situation from sewage damage clean up, mold removal, smoke damage repair, fire damage repair, flooded basement, wet carpet, wet walls, carpet water damage, basement water damage, flooded crawl space, sewer backup, sewage removal, mud removal, commercial water damage, restoration, house water damage, building water damage, hotel water damage, flooded building, crawl space water damage, crawl space sewage damage, pump out, dry out, flood water removal, commercial building water removal, building flood damage, hardwood floor water damage, wet hardwood floors, wet carpet drying, sewage restoration, flood cleanup, busted pipe water damage, broken pipe water damage, busted sprinkler water damage, frozen pipe water damage, flood pump out, basement pump out. If you would like to schedule service for your home or business, please call today! We offer free estimates for all services. Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.


In 1980, owner Richard Hastings started working with SERVPRO in his home state of Delaware. After some time as an employee, he decided to buy the franchise. As SERVPRO as a whole continued to grow, there was an opportunity to add franchises. Richard decided to take a leap of faith; he sold his franchise to his sister and moved to be a SERVPRO pioneer in the state of Missouri. While he was building the first St. Louis franchise, he met his wife Sandy, and they got married in October of 1987. Sandy left her job at KETC (PBS network) in 1988 to join SERVPRO. Sandy gave birth to their daughter Brittany in 1991. As opportunity presented itself once again, Richard sold the St. Louis franchise to start one in Sandy’s hometown of Cape Girardeau in September of 1992. To get the business off the ground, Richard would stay with his mother-in-law in Cape when he got jobs while Sandy stayed with Brittany at their house in St. Louis until it was sold. Six months later in March of 1993, all three of them were able to move into their new home in the Cape area. Together, Richard and Sandy have built SERVPRO of Cape Girardeau & Scott Counties into the million-dollar business it is today.  

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:


  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • SERVPRO ECTP Crew Training Course
  • SERVPRO ECTP Fire Certification
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician


  • American Red Cross
  • Better Business Bureau
  • Business Network International
  • Cape Girardeau Area Chamber of Commerce
  • Jackson Area Chamber of Commerce
  • Perryville Chamber of Commerce
  • PGA Tour


  • SERVPRO Millionaire's Bronze
  • SERVPRO Director's Gold
  • SERVPRO Director's Gold
  • SERVPRO of Missouri Storm Chaser
  • SERVPRO of Missouri's Presidential Silver Award
  • Relay for Life of Cape County Emerald Sponsor
  • SERVPRO Director's Gold
  • SERVPRO of Missouri's Presidential Gold Award
  • Southeast Missourian People's Choice Award for #1 Carpet Cleaning Company
  • SERVPRO Director's Gold
  • SERVPRO May CEO Recipient
  • SERVPRO of Missouri Storm Chaser
  • SERVPRO of Missouri's Presidential Bronze Award
  • Cape Girardeau Citizens Fire Academy
  • SERVPRO Millionaire's Bronze
  • Southeast Missourian People's Choice Award for #1 Carpet Cleaning Company
  • Better Business Bureau TORCH Award
  • SERVPRO Millionaire's Bronze
  • SERVPRO October CEO Recipient
  • Southeast Missourian People's Choice Award for #1 Carpet Cleaning Company