Recent Posts

Five Tips To Help Prevent Fires This Fall

10/22/2019 (Permalink)

Bonfires. S’more’s. Hot chocolate. Buffalo plaid. Fall decor. Football. Pumpkin spice. And everything nice. All the reasons many people love fall. Sure, fall decor complements your abode, but if you aren’t careful, it can be a safety hazard. A fire can strike your home or business at any given moment, but it doesn’t have to. Prevention is key. In this blog, you will learn about five tips to help prevent fires this fall. However, if it does occur, the fire damage repair and restoration specialists at SERVPRO® of Cape Girardeau & Scott Counties can be at your residential or commercial property to make the damage “Like it never even happened.” 

Five tips to help prevent fires this fall:   

  1. Fall decorations, like dried flowers and cornstalks, are highly flammable. Keep these and other decorations away from open flames and heat sources, including light bulbs and heaters.
  2. Keep emergency exits clear of decorations so nothing blocks escape routes.
  3. Teach children to stay away from open flames. Be sure they know how to stop, drop, and roll if their clothing catches fire.
  4. Remember safety first when choosing a Halloween costume. Consider avoiding billowing fabric. If you are making your costume, choose a material that won’t easily ignite if it comes into contact with heat or a flame.
  5. It is safest to use a flashlight or battery-operated candle in a Jacko- lantern. Use extreme caution if using a real candle. Place lit pumpkins away from anything that can burn and out of the way of doorsteps, walkways, and yards.

For your safety -- and the safety of members of your family (including pets) -- reference these five tips to help prevent fires this fall. And if you happen to have fire damage at your home or business, the heroes of SERVPRO® of Cape Girardeau & Scott Counties will come to your rescue. We’ll be there with you and your family to guide you throughout the entire process. We’re here when you need us, 24/7, 365 days of the year. Just call 573-339-1948.

Why SERVPRO®? Your Exclusive ERP Partner

9/4/2019 (Permalink)

SERVPRO Professionals, fleet, customers and an iPad. Our SERVPRO ERP reaps many benefits for your business. Allow us to implement one at yours. Call 573-339-1948.

As a business owner, you always strive to do everything in your will and power to protect your business, to protect your investment. We are “Here to Help” you do just that and more. SERVPRO® of Cape Girardeau & Scott Counties helps keep your business safe with our easy and effective Emergency Ready Profile (ERP). We make it our business to help protect your business. Why SERVPRO®? Because we are your exclusive ERP partner. 

What is an Emergency Ready Profile, you ask? An ERP is a comprehensive document containing critical information regarding your business. This includes information such as emergency contacts, shut-off valve locations and priority areas. Learn how to keep your business safe with a SERVPRO® ERP.  

An ERP is a tool for property managers and owners -- both residential and commercial. It allows for the creation of an Emergency READY Profile. Knowing what to do and what to expect in advance is the key to timely mitigation. This can help minimize how water damage and fire damage can affect your home or business.

3 benefits of an Emergency Ready Profile: 

  1. Helps ensure you’re “Ready for whatever happens.” 
  2. Helps minimize business interruption by having an immediate plan of action in place for your facility. 
  3. Helps save time and money. 

Our heroes here at SERVPRO® of Cape Girardeau & Scott Counties encourage you to always be prepared, always be “Ready for whatever happens,” and you can achieve that with our ERP. When we implement an Emergency Ready Profile at your commercial property, we analyze your blueprints and do a thorough walk-through to help ensure we cover all basis. We tag each system of your business so you can easily identify where they are if an emergency arises. Throughout the ERP process, we capture photos and document all pertinent information about your business and personally deliver it to you. 

Our mobile-friendly FREE app allows you to see all critical information in one central location. And you can access it with just the touch of a button. Take that very important step and go to your App Store to get our app now. It’s completely FREE. By doing so, you’re already taking those necessary steps to protecting your investment.


When it comes to protecting your business, count on the company that has experience in doing so. Count on the company that’s your exclusive ERP partner -- SERVPRO® of Cape Girardeau & Scott Counties. Our marketing heroes will be happy to implement your ERP -- for FREE. Contact us online, or give us a call today: 573-339-1948.

Why Fire Damage May Require Deodorization

8/26/2019 (Permalink)

Some may think just because they have a fire, they just need fire damage repair and restoration. Think, again. When there’s a fire at your residential or commercial property, it can leave a lingering odor, and that could be one of the many reasons why fire damage may require deodorization. Thankfully, heroes at SERVPRO® of Cape Girardeau & Scott Counties are fire damage and deodorization specialists. 

With our heroes certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO® of Cape Girardeau & Scott Counties provides specialized services that can rid your home or business of offensive odors left by fire or smoke damage. We do not cover up lingering odors with a fragrance; we seek out and remove the source of the odor. Once the source is identified, SERVPRO’s own proprietary line of cleaning products is used to treat and prevent the odor from returning. Any restorable items in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts and more.

When there’s fire damage -- no matter how small or big -- it’s always a good idea to have your property assessed to ensure there isn’t further damage and to see if deodorization is required. To help prevent further damage as a result of a fire, make sure the affected areas are properly clean and deodorized by experienced professionals. And that’s where SERVPRO® of Cape Girardeau & Scott Counties comes into play. If you don’t have it professionally done, it can cause extensive damage over the years and could possibly affect your health.   

As various materials burn, the smoke produced travels throughout the structure, which leaves odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors. If your contents are affected, contents restoration is another service we provide.

The science of identifying and eliminating odors can be tricky, but our specialists have it down to a tee. As experts in odor removal and deodorization, SERVPRO® of Cape Girardeau & Scott Counties is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure. And did you know fires are not the only thing that may require deodorization?  

Other odors that may require deodorization:

  • Cigarette smoke
  • Pet odors
  • Decomposition
  • Mold 

Now that you understand why fire damage may require deodorization, if you ever have a fire problem at your home or business, now you know that SERVPRO® of Cape Girardeau & Scott Counties offers multiple solutions. From fire damage repair and restoration to deodorization to contents restoration, we are Here to Help you and your family. Will you contact us for your next fire job? We’ll make it Like it never even happened.® Call us at 573-339-1948.

Tips to Stay Safe Before, During and After a Storm

8/21/2019 (Permalink)

Storms can take you and your family by storm. And the extent of storm damage can leave you feeling overwhelmed, lost and wondering what your next step should be. The best thing to combat this is preparation. The heroes at SERVPRO® of Cape Girardeau & Scott Counties are all about you and your family’s safety. Here are some tips to stay safe before, during and after a storm: 

Before the Storm

  • Build an emergency supply kit, and develop a communication plan.
  • Secure outdoor objects that could blow away or cause damage.

During the Storm

  • Avoid contact with plumbing. Plumbing and bathroom fixtures can conduct electricity.
  • Unplug appliances and other electrical items, such as computers. Power surges from lightning can cause serious damage.

After the Storm 

  • Stay away from storm-damaged areas to keep from putting yourself at risk.
  • Stay away from downed power lines, and report them immediately.

SERVPRO® of Cape Girardeau & Scott Counties has the capacity and resources to handle ANY size disaster. You can feel confident that we can make that storm damage Like it never even happened.® It’s critical you understand how storms and how hurricanes can affect Southeast Missouri and other regions. Our heroes have helped with other hurricane storms such as Ivan, Florence, Katrina, Lee, Isaac and Harvey. One of our happy customers left this testimonial, “Thank you so much for all your help with Hurricane Harvey.” We come to the rescue for you, your family, your home, your business. 


When you are dealing with storm, flood, and water damage, immediate action is crucial. You need a company that you can fully trust and that can make your storm damage Like it never even happened.® It’s only one company that can stand behind that statement -- guaranteed. And that company is SERVPRO® of Cape Girardeau & Scott Counties. It’s critical that you follow these tips to stay safe before, during and after a storm. Our heroes can respond immediately to storm and flooding conditions. Will you give us your next storm job? We’re your premier storm damage cleanup and restoration company. Should your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business be affected as a result of a hurricane, storm, or any other disaster, give us a call at 573-339-1948.

Difference in Mold Damage and Mildew Damage

8/15/2019 (Permalink)

Have you ever wondered, “What is the difference in mold damage and mildew damage?” Both can have similar characteristics, but they are far from being the same. Don’t confuse mold with mildew. SERVPRO® of Cape Girardeau & Scott Counties can help educate you on this topic. 

Here are some similarities and differences in mold and mildew: 

Similarities:

  • Keen on moisture
  • Can grow on surfaces (food, shower, walls, etc.)
  • Both are a fungi 

Differences:

  • Size
  • Color
  • Texture 

According to HGTV, “mildew is a surface fungi that can easily be identified as a patch of gray or even white fungus that is lying on the surface of a moist area. Mildew is easily treated with a store-bought cleaner and a scrubbing brush.”

“Mold, on the other hand, can be black or green and is often the result of a much larger infestation. This type of fungus can appear almost "fuzzy" — especially when it is found on food — or even slimy in nature.”

Speaking of mold, a common misconception that many people have is that bleach can kill mold. This is a myth. 

Something else we’d like to educate you on is mold removal and mold remediation. There are clear differences. If you spot signs of mold, you’ll want to get a professional out to your home or business as quickly as possible. Because mold growth can start in as little as 48 hours. 


Now that you know the difference in mold damage and mildew damage, if you happen to have mold damage at your residential or commercial property, count on the heroes of SERVPRO® of Cape Girardeau & Scott Counties, who are your local mold remediation and restoration specialists. When you’re ready for us to make that damage Like it never even happened,® just contact us. Or give us a call at 573-339-1948.

Flood Cleanup Company

8/6/2019 (Permalink)

Have you ever seen the 7-day forecast outlook look anything similar to this?

Monday - 75. Sunny. No chance of rain. 

Tuesday - 82. Sunny. No chance of rain.

Wednesday - 76. Cloudy. Slight chance of rain. 

Thursday - 70. Sunny. No chance of rain. 

Friday - 87. Sunny. No chance of rain. 

Saturday - 92. Cloudy. No chance of rain. 

Sunday - 70. Sunny. 10 percent chance of rain. 

Your local weatherman or weather woman tells you how nice it’s going to be for the week. You’re ecstatic. You make all these outdoor plans. Then, Mother Nature decides to have a say so. All of a sudden, the weather is torrential rain -- all seven days. Not only are all your outdoor plans ruined, know what else could possibly be ruined? Your home or business! Because now, there’s a likely chance your property is flooded as a result of all the rain. Now you’re flooded with a range of emotions. And now, you’re in need of a flood cleanup company. There’s only one company to rely on when it comes to flooding, storm damage and water damage. SERVPRO® of Cape Girardeau & Scott Counties can make that damage Like it never even happened.®        

Storm and flood damage require specialized restoration techniques and equipment. The past few decades have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements afford SERVPRO® Franchise Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

SERVPRO® of Cape Girardeau & Scott Counties’ One Team MVPs can respond immediately to storm and flooding conditions in the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie, and Benton, Missouri, communities. However, our heroes have responded and helped rescue the day at a number of other storm emergencies, such as Hurricane Katrina, Hurricane Harvey, Hurricane Florence and countless others. We played an instrumental role in getting those communities back to Like it never even happened.® We’re here so we’re always there in your time of need. Teamwork makes the dream work. We unite to achieve that synergistic goal every day.

The next time you need a flood cleanup company for your residential or commercial property, call SERVPRO® of Cape Girardeau & Scott Counties at 573-339-1948. Program our number in your phone so you can speed dial us for all your emergency and non-emergency needs.

Is Your Commercial Property Prepared?

8/1/2019 (Permalink)

Is your commercial property prepared? Prepared for flood damage? Prepared for earthquakes? Prepared for tornadoes? Prepared for emergencies? Prepared for whatever it throws its way? Prepared, period? September is National Preparedness Month. SERVPRO® of Cape Girardeau & Scott Counties can make sure your company is prepared at all times with our effective Emergency Ready Profile (ERP)

What is an ERP? It’s a tool for property managers and owners -- both residential and commercial. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO® Emergency READY Profile for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation. Furthermore, it can help minimize how water and fire damage can affect your residential or commercial space. With this plan in place, it can help ensure your business is prepared for National Preparedness Month and every other month before and after that; it helps keep you prepared year-round. With just a click on a button, you can get our FREE app.  

Throughout the years, SERVPRO® has implemented tens of thousands of ERPs at commercial properties. We’ve had personnel from those businesses reach out to us to inform us how handy it is and how thankful they are for it. We’ll be happy to implement yours for you. We’ll come out to your business and set it up for FREE. Our ERP has helped businesses save hundreds, even thousands of dollars, because having this plan in place has helped prevent damage or further damage that could have resulted from water damage and/or fire damage. 

According to Ready.gov, they encourage you to “take time to learn lifesaving skills − such as CPR and first aid, check your insurance policies and coverage for the hazards you may face, such as floods, earthquakes, and tornadoes. Make sure to consider the costs associated with disasters and save for an emergency. Also, know how to take practical safety steps like shutting off water and gas.”


Is your commercial property prepared? Don’t wait around for a disaster to happen and hope your company is prepared. The time is now to do it. It’s better to be safe than sorry. The marketing team at SERVPRO® of Cape Girardeau & Scott Counties can help ensure your business is well-prepared. Call us: 573-339-1948.

Carpet & Upholstery Cleaning Company

7/30/2019 (Permalink)

Choose the carpet and upholstery cleaning company that's been voted #1 in Carpet Cleaning. Choose SERVPRO® of Cape Girardeau & Scott Counties.

Do you have year-old stains (or longer) on your carpet? Stubborn spills on your upholstery? Thinking about having them replaced because it’s driving you bonkers? Think, again. You just need a professional carpet and upholstery cleaning company, like SERVPRO® of Cape Girardeau & Scott Counties. Our heroes can make those stains on your carpet and spills on your upholstery Like it never even happened.®   

Fun fact: SERVPRO® of Cape Girardeau & Scott Counties has been voted #1 in Carpet Cleaning for the Southeast Missourian People’s Choice Awards in 2011, 2012, 2015, 2016, 2017 & 2018.

It’s a much more cost-effective option to have your carpets and upholstery restored/cleaned rather than having them replaced. And this is the SERVPRO® of Cape Girardeau & Scott Counties’ philosophy.

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. Even if you think you have the toughest of stains, we offer a range of specialized cleaning methods:

  • Bonnet Cleaning: A less aggressive method for short-piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

Do you know the rule of thumb to have your carpets professionally cleaned? Every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty, you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.


The next time you need your carpets or upholstery cleaned at your residential or commercial space, contact us. You can rely on SERVPRO® of Cape Girardeau & Scott Counties. We are your professional carpet and upholstery cleaning company. Will you give us your next job? Call us at 573-339-1948.

SERVPRO’s Effective 7-step Water Damage Process

7/23/2019 (Permalink)

When you have water damage at your home or business, you can rely on SERVPRO’s effective 7-step water damage process. Guaranteed.

Water damage at your residential or commercial property? You need a professional company that has the expertise and equipment to properly restore your property. SERVPRO® of Cape Girardeau & Scott Counties is faster to any size disaster. Don’t let water damage cause you a flood of emotions, because SERVPRO’s effective 7-step water damage process can make the damage Like it never even happened.®  

True or false: Restoration through mitigation is less expensive than replacing! The answer is true.

Anytime you have water damage, there are three different categories it can fall under. The heroes at SERVPRO® of Cape Girardeau & Scott Counties can effectively handle any category. Since we are a mission-driven company, when it comes to water damage or any other kind of disaster, our One Team MVPs are on-site until the mission is complete.

SERVPRO’s Effective 7-step Water Damage Process:

One Hour

Within one hour from notice of loss, a SERVPRO® Franchise Professional will contact you to arrange for service. You’ll know help is on the way!

Four Hours

Within four hours of loss notification, a SERVPRO® Franchise Professional will be on-site to start mitigation services. The key to reducing damage and saving money is by responding quickly to your damage.

Detailed Explanation

A trained, uniformed and equipped SERVPRO® Franchise Professional will walk you through the job process step-by-step, providing you a detailed explanation, what to expect and the anticipated outcome.

Pretesting

A SERVPRO® Franchise Professional will begin pre-testing for restorability, working from the source of the damage outward.

Eight Hours

Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager.

Cleaning & Restoration

SERVPRO® Franchise Professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure your property is taken care of. We do the cleaning and restoration right the first time.

Final Walk-through

After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

When your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business has water damage from flooding or leaks, you can rely on SERVPRO’s effective 7-step water damage process. Guaranteed. We are always Here to Help you, your family, your business. Will you call us for your next water damage job? Here’s our number: 573-339-1948. Call now!  

“Summerize” Your Business This Summer

7/17/2019 (Permalink)

Summer’s finally here! Hooray! Now is an opportune time to “summerize” your business this Summer. SERVPRO® of Cape Girardeau & Scott Counties is the company you want to call to get you into tip-top shape.

Here are three ways you can “summerize” your business this Summer:

Air Ducts & HVAC Cleaning

Consistent air ducts and HVAC cleaning can save you and your business a lot of money, time, resources and a headache in the long-run. If your HVAC system has been operating for some time without attention, it could be circulating dust, pollen, odors, dirt and debris, and other contaminants. If this is the case, you need the SERVPRO® of Cape Girardeau & Scott Counties’ air ducts and HVAC cleaning experts at your place of business. Air ducts and HVAC cleaning is a good opportunity to “summerize” your business this Summer.    

Odor Removal

Odor removal is vital, especially in a business setting. It’s been said that pleasant scents attract more customers to your store. If you deploy a scent marketing strategy, you can increase your ROI. Yes, you read that correctly. By simply investing in scent marketing, you can increase your sales. On the other hand, if your commercial space has an odor problem, this can cause quite the opposite effect. Your sales could plummet. SERVPRO® of Cape Girardeau & Scott Counties specializes in odor removal. As experts in deodorization, our heroes are trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure. Odor removal is another good opportunity to “summerize” your business this Summer.    

Carpets & Upholstery Cleaning

Summer is a good time for carpets and upholstery cleaning. When you have clean carpets and upholstery, it creates a more inviting atmosphere for your customers. Luckily for you, if yours are currently dirty, showing stains, SERVPRO® of Cape Girardeau & Scott Counties is your carpets and upholstery cleaning professionals. In fact, SERVPRO of Cape Girardeau & Scott Counties has been voted #1 for Carpet Cleaning for the Southeast Missourian People’s Choice Awards. And we’ve received this distinction multiple years: 2011, 2012, 2015, 2016, 2017 & 2018. Carpets and upholstery cleaning is also a good opportunity to “summerize” your business this Summer.

When you’re ready to “summerize” your business this Summer, simply call SERVPRO® of Cape Girardeau & Scott Counties. We’ll make that mess -- or odor -- "Like it never even happened."