Recent Posts

How Fire Damage Can Affect Your HVAC System

1/23/2020 (Permalink)

You may not think that fire damage can affect your HVAC system, but it can. If you have fire damage in your home or business, not only should you consider getting your contents cleaned, but also your HVAC system. A clean HVAC system, free of debris and contaminants, improves indoor air quality. SERVPRO® of Cape Girardeau & Scott Counties can help ensure you, your family, and pet are breathing in clean, quality air with a clean HVAC system.   

When a fire occurs, most may think the most damage comes from the fire itself. However, contrary to popular belief, it’s quite the opposite. Smoke actually does the most damage, and it is the soot that you see left behind. When your HVAC system is clean and functioning properly, it can efficiently do its job. Ventilation systems are often the biggest culprit in poor indoor air quality. 

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

Fires not only cause damage to contents and your HVAC system, it can also create a strong odor. Furthermore, a fire can cause water damage and mold damage. All the water fighting efforts, to extinguish the fire, can yield in standing water. And, of course, mold is a result of water damage. As you can see, fires can be like a domino effect; it can lead to a number of other problems at your residential or commercial property. SERVPRO® of Cape Girardeau & Scott Counties can help you take care of the fire damage, water damage, mold damage, your air duct cleaning and the odor removal. Consider us your one-stop restoration shop.  

Now that you understand how fire damage can affect your HVAC system, it’s critical you act responsibly and make an educated decision. Should you have fire damage at your home or business, allow the leading restoration company, SERVPRO® of Cape Girardeau & Scott Counties, to make it Like it never even happened.® Call our experienced professionals at 573-339-1948.

Why SERVPRO®? The Professional Packout & Content Restoration Company for Your Home or Business

1/22/2020 (Permalink)

Why SERVPRO®? We’re the professional packout and content restoration company for your home or business. 

You’ve had a minor fire at your place of residence or establishment. One of the many things that crosses your mind is all your sentimental valuables. Everything is affected: your autographed balls, cards, and photos from your favorite sports team, your family heirloom, your framed picture frame that contains all your degrees, and the list goes on. Just ruined. Or so you think. 

When you’re faced with something as overwhelming and stressful as that, you need someone to come in to turn that into a stress-free situation. That’s where our heroes here at SERVPRO® of Cape Girardeau & Scott Counties come in. Our heroes save the day by making it Like it never even happened.® 

When you have fire damage at your home or business, our team can properly pack out your belongings and perform content restoration. We’ll treat you with respect and empathy, and we’ll always treat your home or business and belongings with care.  

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning due to fire damage, SERVPRO® of Cape Girardeau & Scott Counties can conduct an organized, efficient move-out/pack-out of the affected area. Move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Content Restoration 

If your belongings are affected by fire damage, we can restore them with content restoration. SERVPRO® of Cape Girardeau & Scott Counties’ expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

If you ever wonder why SERVPRO®, it’s because we’re the professional packout and content restoration company for your home or business. We have specific damage restoration training, personnel, and equipment. We can quickly restore your home to pre-fire condition. Allow us to take on your next fire damage job. Call our One Team MVPs at 573-339-1948.

Why SERVPRO®? We Make the Damage "Like it never even happened." ®

1/16/2020 (Permalink)

When a bad situation occurs at your home or business, such as water damage, fire damage, storm damage, or mold damage, it can leave you in a bad headspace. It can leave you feeling hopeless. But, there is hope. Your hope can be restored with SERVPRO® of Cape Girardeau & Scott Counties. So, why SERVPRO®? We make the damage "Like it never even happened." ®  

Water damage? "Like it never even happened." ®

SERVPRO® of Cape Girardeau & Scott Counties is your local professional water damage repair and restoration company. No matter if your home or business has water damage from an internal or external source, we identify the water source, get to the root of the problem and solve it. Don’t allow that water damage from flooding or leaks cause you a flood of emotions. Our experienced and qualified heroes can get your property back to "Like it never even happened." ®  

Fire damage? "Like it never even happened." ®

Our heroes here at SERVPRO® of Cape Girardeau & Scott Counties specialize in fire damage repair and restoration. We are your local professional fire damage repair and restoration company. Our experienced and qualified heroes can get your property back to "Like it never even happened." ® We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.

Storm damage? "Like it never even happened." ®  

We specialize in storm damage cleanup and restoration here at SERVPRO® of Cape Girardeau & Scott Counties. When you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. 

Mold damage? "Like it never even happened." ®  

SERVPRO® of Cape Girardeau & Scott Counties is your local professional mold remediation and restoration company. Mold damage can do a number on your residential or commercial property. Did you know a mold infestation can quickly arise and spread throughout a home in 48-72 hours? Our team of heroes specializes in mold remediation. Because mold can produce allergens and irritants, you will want a professional who has training and experience to properly resolve the mold infestation. If you suspect that your residential or commercial property has a mold problem, our heroes can inspect, assess and remediate your property. We fit the “mold!”

The point is, no matter what kind of damage you have, there is no job too big or too small for the heroes at SERVPRO® of Cape Girardeau & Scott Counties. We have the capacity to take on and handle ANY job. If you ever wonder why SERVPRO®? It’s because we can make the damage "Like it never even happened." ® When you’re ready for those kinds of results, just call 573-339-1948.  

Five Tips To Help Prevent Fires This Fall

10/22/2019 (Permalink)

Bonfires. S’more’s. Hot chocolate. Buffalo plaid. Fall decor. Football. Pumpkin spice. And everything nice. All the reasons many people love fall. Sure, fall decor complements your abode, but if you aren’t careful, it can be a safety hazard. A fire can strike your home or business at any given moment, but it doesn’t have to. Prevention is key. In this blog, you will learn about five tips to help prevent fires this fall. However, if it does occur, the fire damage repair and restoration specialists at SERVPRO® of Cape Girardeau & Scott Counties can be at your residential or commercial property to make the damage “Like it never even happened.” 

Five tips to help prevent fires this fall:   

  1. Fall decorations, like dried flowers and cornstalks, are highly flammable. Keep these and other decorations away from open flames and heat sources, including light bulbs and heaters.
  2. Keep emergency exits clear of decorations so nothing blocks escape routes.
  3. Teach children to stay away from open flames. Be sure they know how to stop, drop, and roll if their clothing catches fire.
  4. Remember safety first when choosing a Halloween costume. Consider avoiding billowing fabric. If you are making your costume, choose a material that won’t easily ignite if it comes into contact with heat or a flame.
  5. It is safest to use a flashlight or battery-operated candle in a Jacko- lantern. Use extreme caution if using a real candle. Place lit pumpkins away from anything that can burn and out of the way of doorsteps, walkways, and yards.

For your safety -- and the safety of members of your family (including pets) -- reference these five tips to help prevent fires this fall. And if you happen to have fire damage at your home or business, the heroes of SERVPRO® of Cape Girardeau & Scott Counties will come to your rescue. We’ll be there with you and your family to guide you throughout the entire process. We’re here when you need us, 24/7, 365 days of the year. Just call 573-339-1948.

Why SERVPRO®? Your Exclusive ERP Partner

9/4/2019 (Permalink)

SERVPRO Professionals, fleet, customers and an iPad. Our SERVPRO ERP reaps many benefits for your business. Allow us to implement one at yours. Call 573-339-1948.

As a business owner, you always strive to do everything in your will and power to protect your business, to protect your investment. We are “Here to Help” you do just that and more. SERVPRO® of Cape Girardeau & Scott Counties helps keep your business safe with our easy and effective Emergency Ready Profile (ERP). We make it our business to help protect your business. Why SERVPRO®? Because we are your exclusive ERP partner. 

What is an Emergency Ready Profile, you ask? An ERP is a comprehensive document containing critical information regarding your business. This includes information such as emergency contacts, shut-off valve locations and priority areas. Learn how to keep your business safe with a SERVPRO® ERP.  

An ERP is a tool for property managers and owners -- both residential and commercial. It allows for the creation of an Emergency READY Profile. Knowing what to do and what to expect in advance is the key to timely mitigation. This can help minimize how water damage and fire damage can affect your home or business.

3 benefits of an Emergency Ready Profile: 

  1. Helps ensure you’re “Ready for whatever happens.” 
  2. Helps minimize business interruption by having an immediate plan of action in place for your facility. 
  3. Helps save time and money. 

Our heroes here at SERVPRO® of Cape Girardeau & Scott Counties encourage you to always be prepared, always be “Ready for whatever happens,” and you can achieve that with our ERP. When we implement an Emergency Ready Profile at your commercial property, we analyze your blueprints and do a thorough walk-through to help ensure we cover all basis. We tag each system of your business so you can easily identify where they are if an emergency arises. Throughout the ERP process, we capture photos and document all pertinent information about your business and personally deliver it to you. 

Our mobile-friendly FREE app allows you to see all critical information in one central location. And you can access it with just the touch of a button. Take that very important step and go to your App Store to get our app now. It’s completely FREE. By doing so, you’re already taking those necessary steps to protecting your investment.


When it comes to protecting your business, count on the company that has experience in doing so. Count on the company that’s your exclusive ERP partner -- SERVPRO® of Cape Girardeau & Scott Counties. Our marketing heroes will be happy to implement your ERP -- for FREE. Contact us online, or give us a call today: 573-339-1948.

Why Fire Damage May Require Deodorization

8/26/2019 (Permalink)

Some may think just because they have a fire, they just need fire damage repair and restoration. Think, again. When there’s a fire at your residential or commercial property, it can leave a lingering odor, and that could be one of the many reasons why fire damage may require deodorization. Thankfully, heroes at SERVPRO® of Cape Girardeau & Scott Counties are fire damage and deodorization specialists. 

With our heroes certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO® of Cape Girardeau & Scott Counties provides specialized services that can rid your home or business of offensive odors left by fire or smoke damage. We do not cover up lingering odors with a fragrance; we seek out and remove the source of the odor. Once the source is identified, SERVPRO’s own proprietary line of cleaning products is used to treat and prevent the odor from returning. Any restorable items in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts and more.

When there’s fire damage -- no matter how small or big -- it’s always a good idea to have your property assessed to ensure there isn’t further damage and to see if deodorization is required. To help prevent further damage as a result of a fire, make sure the affected areas are properly clean and deodorized by experienced professionals. And that’s where SERVPRO® of Cape Girardeau & Scott Counties comes into play. If you don’t have it professionally done, it can cause extensive damage over the years and could possibly affect your health.   

As various materials burn, the smoke produced travels throughout the structure, which leaves odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors. If your contents are affected, contents restoration is another service we provide.

The science of identifying and eliminating odors can be tricky, but our specialists have it down to a tee. As experts in odor removal and deodorization, SERVPRO® of Cape Girardeau & Scott Counties is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure. And did you know fires are not the only thing that may require deodorization?  

Other odors that may require deodorization:

  • Cigarette smoke
  • Pet odors
  • Decomposition
  • Mold 

Now that you understand why fire damage may require deodorization, if you ever have a fire problem at your home or business, now you know that SERVPRO® of Cape Girardeau & Scott Counties offers multiple solutions. From fire damage repair and restoration to deodorization to contents restoration, we are Here to Help you and your family. Will you contact us for your next fire job? We’ll make it Like it never even happened.® Call us at 573-339-1948.

Tips to Stay Safe Before, During and After a Storm

8/21/2019 (Permalink)

Storms can take you and your family by storm. And the extent of storm damage can leave you feeling overwhelmed, lost and wondering what your next step should be. The best thing to combat this is preparation. The heroes at SERVPRO® of Cape Girardeau & Scott Counties are all about you and your family’s safety. Here are some tips to stay safe before, during and after a storm: 

Before the Storm

  • Build an emergency supply kit, and develop a communication plan.
  • Secure outdoor objects that could blow away or cause damage.

During the Storm

  • Avoid contact with plumbing. Plumbing and bathroom fixtures can conduct electricity.
  • Unplug appliances and other electrical items, such as computers. Power surges from lightning can cause serious damage.

After the Storm 

  • Stay away from storm-damaged areas to keep from putting yourself at risk.
  • Stay away from downed power lines, and report them immediately.

SERVPRO® of Cape Girardeau & Scott Counties has the capacity and resources to handle ANY size disaster. You can feel confident that we can make that storm damage Like it never even happened.® It’s critical you understand how storms and how hurricanes can affect Southeast Missouri and other regions. Our heroes have helped with other hurricane storms such as Ivan, Florence, Katrina, Lee, Isaac and Harvey. One of our happy customers left this testimonial, “Thank you so much for all your help with Hurricane Harvey.” We come to the rescue for you, your family, your home, your business. 


When you are dealing with storm, flood, and water damage, immediate action is crucial. You need a company that you can fully trust and that can make your storm damage Like it never even happened.® It’s only one company that can stand behind that statement -- guaranteed. And that company is SERVPRO® of Cape Girardeau & Scott Counties. It’s critical that you follow these tips to stay safe before, during and after a storm. Our heroes can respond immediately to storm and flooding conditions. Will you give us your next storm job? We’re your premier storm damage cleanup and restoration company. Should your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business be affected as a result of a hurricane, storm, or any other disaster, give us a call at 573-339-1948.

Difference in Mold Damage and Mildew Damage

8/15/2019 (Permalink)

Have you ever wondered, “What is the difference in mold damage and mildew damage?” Both can have similar characteristics, but they are far from being the same. Don’t confuse mold with mildew. SERVPRO® of Cape Girardeau & Scott Counties can help educate you on this topic. 

Here are some similarities and differences in mold and mildew: 

Similarities:

  • Keen on moisture
  • Can grow on surfaces (food, shower, walls, etc.)
  • Both are a fungi 

Differences:

  • Size
  • Color
  • Texture 

According to HGTV, “mildew is a surface fungi that can easily be identified as a patch of gray or even white fungus that is lying on the surface of a moist area. Mildew is easily treated with a store-bought cleaner and a scrubbing brush.”

“Mold, on the other hand, can be black or green and is often the result of a much larger infestation. This type of fungus can appear almost "fuzzy" — especially when it is found on food — or even slimy in nature.”

Speaking of mold, a common misconception that many people have is that bleach can kill mold. This is a myth. 

Something else we’d like to educate you on is mold removal and mold remediation. There are clear differences. If you spot signs of mold, you’ll want to get a professional out to your home or business as quickly as possible. Because mold growth can start in as little as 48 hours. 


Now that you know the difference in mold damage and mildew damage, if you happen to have mold damage at your residential or commercial property, count on the heroes of SERVPRO® of Cape Girardeau & Scott Counties, who are your local mold remediation and restoration specialists. When you’re ready for us to make that damage Like it never even happened,® just contact us. Or give us a call at 573-339-1948.

Flood Cleanup Company

8/6/2019 (Permalink)

Have you ever seen the 7-day forecast outlook look anything similar to this?

Monday - 75. Sunny. No chance of rain. 

Tuesday - 82. Sunny. No chance of rain.

Wednesday - 76. Cloudy. Slight chance of rain. 

Thursday - 70. Sunny. No chance of rain. 

Friday - 87. Sunny. No chance of rain. 

Saturday - 92. Cloudy. No chance of rain. 

Sunday - 70. Sunny. 10 percent chance of rain. 

Your local weatherman or weather woman tells you how nice it’s going to be for the week. You’re ecstatic. You make all these outdoor plans. Then, Mother Nature decides to have a say so. All of a sudden, the weather is torrential rain -- all seven days. Not only are all your outdoor plans ruined, know what else could possibly be ruined? Your home or business! Because now, there’s a likely chance your property is flooded as a result of all the rain. Now you’re flooded with a range of emotions. And now, you’re in need of a flood cleanup company. There’s only one company to rely on when it comes to flooding, storm damage and water damage. SERVPRO® of Cape Girardeau & Scott Counties can make that damage Like it never even happened.®        

Storm and flood damage require specialized restoration techniques and equipment. The past few decades have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements afford SERVPRO® Franchise Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

SERVPRO® of Cape Girardeau & Scott Counties’ One Team MVPs can respond immediately to storm and flooding conditions in the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie, and Benton, Missouri, communities. However, our heroes have responded and helped rescue the day at a number of other storm emergencies, such as Hurricane Katrina, Hurricane Harvey, Hurricane Florence and countless others. We played an instrumental role in getting those communities back to Like it never even happened.® We’re here so we’re always there in your time of need. Teamwork makes the dream work. We unite to achieve that synergistic goal every day.

The next time you need a flood cleanup company for your residential or commercial property, call SERVPRO® of Cape Girardeau & Scott Counties at 573-339-1948. Program our number in your phone so you can speed dial us for all your emergency and non-emergency needs.

Is Your Commercial Property Prepared?

8/1/2019 (Permalink)

Is your commercial property prepared? Prepared for flood damage? Prepared for earthquakes? Prepared for tornadoes? Prepared for emergencies? Prepared for whatever it throws its way? Prepared, period? September is National Preparedness Month. SERVPRO® of Cape Girardeau & Scott Counties can make sure your company is prepared at all times with our effective Emergency Ready Profile (ERP)

What is an ERP? It’s a tool for property managers and owners -- both residential and commercial. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO® Emergency READY Profile for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation. Furthermore, it can help minimize how water and fire damage can affect your residential or commercial space. With this plan in place, it can help ensure your business is prepared for National Preparedness Month and every other month before and after that; it helps keep you prepared year-round. With just a click on a button, you can get our FREE app.  

Throughout the years, SERVPRO® has implemented tens of thousands of ERPs at commercial properties. We’ve had personnel from those businesses reach out to us to inform us how handy it is and how thankful they are for it. We’ll be happy to implement yours for you. We’ll come out to your business and set it up for FREE. Our ERP has helped businesses save hundreds, even thousands of dollars, because having this plan in place has helped prevent damage or further damage that could have resulted from water damage and/or fire damage. 

According to Ready.gov, they encourage you to “take time to learn lifesaving skills − such as CPR and first aid, check your insurance policies and coverage for the hazards you may face, such as floods, earthquakes, and tornadoes. Make sure to consider the costs associated with disasters and save for an emergency. Also, know how to take practical safety steps like shutting off water and gas.”


Is your commercial property prepared? Don’t wait around for a disaster to happen and hope your company is prepared. The time is now to do it. It’s better to be safe than sorry. The marketing team at SERVPRO® of Cape Girardeau & Scott Counties can help ensure your business is well-prepared. Call us: 573-339-1948.