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How To Prepare For A Home Fire

10/22/2020 (Permalink)

Do you know how to prepare for a home fire? Fire damage can strike your home at the least unlikely time. Preparation can save you hundreds, perhaps thousands of dollars -- even lives, which are priceless. In the unlikely event there is fire damage or soot damage, SERVPRO® of Cape Girardeau & Scott Counties is always prepared to get your home back to preloss condition and to make the damage “Like it never even happened.” 

Below are three ways you can prepare for a home fire. 

Install smoke alarms

It’s key that you install the correct number of smoke alarms in your home. For new homes, “the National Fire Alarm Code (NFPA 72) requires hard-wired, interconnected smoke alarms with battery back-up on every level of the home, outside each sleeping area, and inside each bedroom. Alarms must be wired together so that if one sounds, they all sound,” according to the Red Cross. 

Teach children the sound of smoke alarms 

Ensure your children know what a smoke alarm sounds like. Check out this video to hear the sound effect of a smoke alarm. So, if a fire occurs, once they hear that sound, they immediately know how to respond quickly and appropriately.  

Have multiple escape routes 

If you have multiple escape routes for your family, you’re adding that extra layer of protection for them. You should practice with each member of your family more than one way to escape each room of your home. Practice, practice, practice. The more escape routes, the better.

Check out this resource from the Red Cross to learn about four other ways to prepare for a home fire. 

We encourage you to always know how to prepare for a home fire. If a fire breaks out at your residential property, you want heroes to come save the day and to help make the fire damage “Like it never even happened.” And there’s only one company that can successfully do that: SERVPRO® of Cape Girardeau & Scott Counties. You can contact us 24/7, 365 days of the year -- even on a leap year. Call us at 573-339-1948.

Financial preparedness: Are you prepared for future disasters?

9/25/2020 (Permalink)

Financial preparedness is vital in every aspect of life. Vacations. Emergencies. Disasters. And the list goes on. No matter your tax bracket, a safety net is always encouraged and wise to have. 

September is National Preparedness Month. And what better time to implement an emergency savings account if you haven’t already done so?! Now is an opportune time to prepare your finances in the event of a disaster. By taking this crucial step now, you are one step closer to securing you and your family. And you can feel confident you can weather any storm. 

When a disaster strikes, that creates a stressful situation, and not having adequate financial backing can add even more of a burden. But, it doesn’t have to if you prepare now. It’s key that you protect yourself and your family financially. 

5 Tips to Be Financially Prepared for a Disaster:

  1. Have emergency cash-on-hand 
  2. Keep a robust emergency fund, and continue to contribute to it on a monthly basis 
  3. Open a safe deposit box
  4. Have proper insurance coverage
  5. Keep detailed, accurate records

You can safeguard your future by taking those requisite steps now. provides some additional tips to help you prepare, such as downloading FEMA’s emergency financial first aid kit, storing the kit and important documents in a safe place, and understanding your insurance options. These simple steps can help create peace of mind, which is priceless. 

We hope you and your family do not have to face a disaster. In the event that you do, you can confidently rely on SERVPRO® of Cape Girardeau & Scott Counties. If a disaster hits your home or business, you can have confidence knowing our heroes can make the damage “Like it never even happened.” We’ll get you back to life, back to business -- faster. 

We know emergencies happen at all hours of the day. That’s why we are available to you 24/7/365. Just call 573-339-1948.

Why SERVPRO®? Fast 24-Hour Service

9/4/2020 (Permalink)

Flooding and water emergencies don’t wait for regular business hours, and neither does SERVPRO® of Cape Girardeau & Scott Counties. So, when disaster strikes your home or business, why SERVPRO®? Because of our fast 24-hour service. Our heroes are faster to any size disaster

SERVPRO of Cape Girardeau & Scott Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. When you contact us, you can expect an immediate response time, day, or night. 

In many cleaning and restoration situations, immediate action is needed. With over 1,700 franchise locations in the U.S. and Canada, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage, as well as the cleaning and restoration costs.

When you have water damage, fire damage, storm damage, or any other type of emergency, you need a company that is fast and efficient, and that premier company is SERVPRO® of Cape Girardeau & Scott Counties. Because we understand these incidents can occur at any given moment, we offer 24/7 emergency services. Our heroes respond quickly to your emergency needs. We’re your local cleanup and restoration partner. We are here for you. We are here for your business. We make it easy for you to contact us. And we’re always a phone call away: 573-339-1948.

Shocking Facts About Lightning

8/21/2020 (Permalink)

Lightning is one of the leading causes of weather-related fatalities. Though the odds of being struck by lightning in a given year are only around 1 in 500,000, some factors can put you at greater risk for being struck. And storm damage can cause a flood of emotions, but SERVPRO® of Cape Girardeau & Scott Counties has you covered. 

Before, during and after a storm, it’s good to know what to do and not do. Always be prepared. Here are a few lightning safety tips:

Be aware 

It’s crucial to always be aware. Check the forecast before participating in outdoor activities. If it calls for thunderstorms, postpone your trip or activity, or make sure adequate safe shelter is available. 

Go indoors

Remember the phrase, “When thunder roars, go indoors.” Find a safe, enclosed shelter when you hear thunder. Safe shelters include homes, offices, shopping centers, and hard-top vehicles with the windows rolled up. 

Avoid windows

At all costs, avoid windows, doors, porches, and concrete. Do not lie on concrete floors. Also, avoid leaning on concrete walls. Lightning can travel through any metal wires or bars in concrete walls or flooring. 

Avoid water

During any kind of storm event, it’s wise to avoid water. Do not bathe, shower, wash dishes, or have any other contact with water during a thunderstorm because lightning can travel through a building’s plumbing. 

Now that you’ve discovered some shocking facts about lightning, be sure to follow the aforementioned tips to help you and your family stay safe. Should lightning, flood damage, or storm damage strike your home or business, contact us because our heroes are Here to Help.® If you are faced with this occurrence, and you’d like for the damage to be “Like it never even happened,” there’s only one company that can do that for you, and that’s SERVPRO® of Cape Girardeau & Scott Counties. Call us today: 573-339-1948. 

Local Hoarding Company

8/6/2020 (Permalink)

Hoarding is a serious situation in today’s society. If you know people who have this problem, there is a solution for them. SERVPRO® of Cape Girardeau & Scott Counties is your local hoarding company. We’ll come to your commercial or residential property to clean up the mess to make it “Like it never even happened.”  

According to The Mayo Clinic, “A hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs.” Many people with a hoarding disorder do not find their habits to be a problem.

Hoarded items are often things others would throw away or look at as junk or garbage, such as old newspapers, junk mail, or packaging. Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, which can make living conditions unsanitary and crowded. Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home, as well, to storage facilities, or even the garage or yard. 

Our professionals encounter hoarding situations in several different ways. Sometimes, we’ll receive a call for a fire or water loss and find the hoarding situation when we arrive on-site. We communicate with the insurance company regarding their contents coverage, and, after approval, contents can be packed out and possibly cleaned, dried, and stored at our local franchise, or relocated to a storage facility so work on the fire or water loss can commence. 

Another way our team encounters hoarding jobs is via calls from landlords, caseworkers, real estate agents, or family members, often after the death of a loved one. In these situations, we’ll see if they should look for any items of importance while they clean the job. At times, family members will come and try to help the hoarder sort through their contents as well. 

If you encounter a hoarding situation at one of your properties, or with your insureds, and you need a local hoarding company, contact SERVPRO® of Cape Girardeau & Scott Counties. We’re always available via phone, too. Call 573-339-1948.

Company That Does Board-ups

8/3/2020 (Permalink)

Have you ever wondered if there was a company out there that does board-ups? There is. And that company is SERVPRO® of Cape Girardeau & Scott Counties. Whether you need a residential or commercial property to be boarded up, our heroes are Here to Help.® 

Whether after a fire, storm, or other structural disasters, boarding up damaged property is a burden that no one should ever have to go through— especially if it is your property that has been damaged. 

Boarding up damaged property incorrectly could cause secondary damages such as moisture or animal intrusion, which makes the situation even worse. And, as you know, excess moisture can result in mold damage. The process of boarding up after an unexpected damage can also be as dangerous as the damage itself. Our experienced and qualified professionals here at SERVPRO® of Cape Girardeau & Scott Counties can board up the damaged property. We mitigate and remediate the original damage while providing you with peace of mind.

The next time you’re searching for a company that does board-ups, look no further. SERVPRO® of Cape Girardeau & Scott Counties has you covered. If you have a property that needs to be boarded up, contact us. Give us a ring: 573-339-1948.

How Our Heroes Ensure Water Damage is Handled Properly

7/23/2020 (Permalink)

Here at SERVPRO® of Cape Girardeau & Scott Counties, we have an effective protocol in place for everything. And when it comes to water damage, utilizing that system is of the utmost importance. The below steps demonstrate how our heroes ensure water damage is handled properly at your home and/or business. 

Within four hours of receiving a loss notification, a SERVPRO® franchise professional will be on-site to help ensure the water damage is handled by completing the following steps. 


Our heroes will inspect the affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning the work. 

Emergency Services 

Our heroes take steps to help protect your home or business, as well as personal property and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services in-depth to you step-by-step. 


To help ensure your home or business and belongings are dried to appropriate industry standards, our heroes will monitor the drying process. The updates will be consistently communicated with you. 

Restoration Services 

The heroes here at SERVPRO® of Cape Girardeau & Scott Counties will repair structural materials, reinstall carpets, and clean affected areas of your property and contents. A final walk-through of the jobsite will be conducted with you to help ensure the property was returned to its preloss condition.

When there’s water damage at your residential or commercial property, contact us. Rely only on the premier water damage repair and restoration company: SERVPRO® of Cape Girardeau & Scott Counties. We’ll make the damage “Like it never even happened.” Call us today: 573-339-1948.

Commercial Deodorization Company

7/17/2020 (Permalink)

When there’s fire damage at your home or business, oftentimes, soot damage sets in and strong odors tend to linger. When that’s the case, SERVPRO® of Cape Girardeau & Scott Counties is the commercial deodorization company you need to make the odor “Like it never even happened.” 

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke, and soot damage in your home or business can create unpleasant and potentially permanent problems. 

As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors. 

Each hero here at SERVPRO® of Cape Girardeau & Scott Counties is certified by the Institute of Inspection, Cleaning and Restoration (IICRC). Our professionals provide specialized services that can rid your home or business of offensive odors left by fire or smoke damage. We do not cover up lingering odors with a fragrance; we seek out and remove the source of the odor. Once the source is identified, SERVPRO’s own proprietary line of cleaning products is used to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies, upholstery, electronics, art, flooring, walls and ceilings, HVAC and air ducts and more.

If you have questions, just ask. Our professionals will explain the various deodorization methods available and which one will work best for you. 

If you or one of your customers suffer fire damage or some other accident and require deodorization services, contact SERVPRO® of Cape Girardeau & Scott Counties immediately. We’re your local commercial deodorization company. Whether it’s fire, water, or mold damage or just a stubborn odor that refuses to go away, we’ll help make it “Like it never even happened.” Call today: 573-339-1948.

Choosing the Appropriate Fire Extinguisher for Your Business

7/6/2020 (Permalink)

Did you know there are different types of fire extinguishers? And when there’s fire damage, choosing the appropriate fire extinguisher for your business will be vital. SERVPRO® of Cape Girardeau & Scott Counties is Here to Help® if a disaster strikes your commercial property.  

Types of fire extinguishers:  

Class A

This is the most common extinguisher and can be used to put out fires in ordinary combustibles such as cloth, wood, rubber, paper, and many plastics.

Class B 

Used on fires involving flammable liquids, such as grease, gasoline, and oil.

Class C 

Designed for fires involving appliances, tools, or other equipment electronically energized or plugged in.

Class D

For use on flammable metals; often specific for the type of metal in question. These are typically found in factories.

Class K

Intended for use on fires that involve vegetable oils, animal oils, or fats in cooking appliances. Generally found in commercial kitchens.

As you can see, choosing the appropriate fire extinguisher for your business is highly important. If you have any questions, contact us. We’re happy to answer any for you. And if there’s any type of damage at your commercial property, remember to call SERVPRO® of Cape Girardeau & Scott Counties at 573-339-1948. We’ll make the damage “Like it never even happened.”  

Home Fire Prevention Tips

7/1/2020 (Permalink)

A home fire can leave a family devastated. But, there is help and hope that’s just a phone call away, which can help alleviate some of that devastation. Who is that help and hope? The heroes at SERVPRO® of Cape Girardeau & Scott Counties. We’ll be there to make the fire damage “Like it never even happened.” Although you can’t always predict when a fire occurs, there are some home prevention tips you can follow to help prevent fire damage

Here are three (3) home fire prevention tips: 


When you are cooking, we strongly advise you to not leave the kitchen, leaving food unattended. If you absolutely have to leave the kitchen for any given time, simply turn off the oven until you return. It’s better to be safe than sorry. While cooking, it’s always best to wear short, close-fitting clothing or sleeves that are rolled up. This helps prevent the fire from coming in contact with your clothing. And you certainly want to strongly urge children to stay a safe distance away from all the cooking areas. Tip: Keep children at least three-feet or more away.

Electrical and appliance safety

Electrical and appliance safety is vital. For safety purposes, before using, check wires on all your electrical appliances. If there are frayed wires, that can be a fire hazard, so you want to replace any frayed wires immediately. Always ensure you shut off all electrical appliances once you are done utilizing them. Tip: If you are using a three-pronged plug, only use it on a three-slot outlet.  

Portable space heaters

Portable space heaters can be both a good thing and a bad thing. It’s good because it provides warmth and makes a room nice and cozy. It can be a bad thing if it causes a fire, so you want to be careful with them. If you have any combustible objects in your home, keep them at least three feet away from portable space heaters. It is recommended to “buy heaters evaluated by a nationally recognized laboratory, such as Underwriters Laboratories (UL),” according to Tip: Invest in a portable heater that has a thermostat control mechanism. That way, if it happens to fall over, it will automatically shut off.  

Check out this resource to learn about other home fire prevention tips. 

These home fire prevention tips can be immensely beneficial for you and your family. If a fire results even after following those tips, just remember, SERVPRO® of Cape Girardeau & Scott Counties, your local 24-hour emergency service company, will be there for you and your family. Contact us online anytime, or give us a call: 573-339-1948.