Recent Posts

Stay Safe From Summer Storms: Part 1

3/4/2021 (Permalink)

While the spring season is known for the potential to experience severe weather, the threat exists throughout the summer months as well. In fact, the potential for severe weather even increases in some areas. We want you to stay safe from summer storms. Storms are inevitable. The degree of damage they can cause to your home or business varies in nature, but you can have confidence knowing our heroes at SERVPRO® of Cape Girardeau & Scott Counties can make the storm damage “Like it never even happened.” 

Hurricane season in the Atlantic begins June 1st and runs through November 30th. The Eastern Pacific hurricane season begins May 15th also ending November 30th. While it may be difficult to prepare for the unpredictable, there are steps you can take now to help ensure you are ready when disaster strikes. What’s one effective way to prepare your business for any type of disaster? Establish an Emergency READY Profile® (ERP). Contact us to learn more about the ERP and how it can help you. It’s FREE

Consider the following tips for what to do before the storm.

Before the storm

  • Build an emergency supply kit and develop a communication plan.
  • Unplug any electronic equipment before the storm arrives.
  • Secure outdoor objects that could blow away or cause damage.
  • If you are outdoors, get inside a building, home or hard-top vehicle (not a convertible).
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.


Following the aforementioned tips can help you stay safe from summer storms. We hope that you found these tips to be beneficial. We encourage you to stay tuned for part 2, where you’ll learn about tips to stay safe during the storm and more. When there’s storm damage at your residential or commercial space, call on SERVPRO® of Cape Girardeau & Scott Counties at 573-339-1948.  

Types of Smoke That Can Occur at Your Business

2/12/2021 (Permalink)

When there’s fire damage, you need a professional commercial restoration company, like SERVPRO® of Cape Girardeau & Scott Counties, to make the damage “Like it never even happened.” Did you know there are different types of smoke that can occur at your business? Learn about what those types are.  

Types of Smoke:

Wet Smoke (Plastic and rubber) 

Low heat, smoldering, pungent odor, sticky, and smeary. Smoke webs are more difficult to clean. 

Dry Smoke (Paper and wood) 

Fast-burning, high temperatures; heat rises, therefore smoke rises. 

Protein Fire Residue (Produced by evaporation of material rather than from a fire) 

Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Fuel Oil Soot (Furnace puff backs) 

While “puff backs” can create havoc for homeowners, SERVPRO® franchise professionals can, in most cases, restore the contents and structure quickly.

Other Types (Tear gas, fingerprint powder, and fire extinguisher residue) 

Special loss situations require special care.

Be aware of the types of smoke that can occur at your business. SERVPRO® of Cape Girardeau & Scott Counties’ heroes are trained to handle even the toughest of losses. If your home or business suffers fire or smoke damage, contact us to help make it “Like it never even happened.” Remember, we are always Here to Help.® Call us anytime: 573-339-1948.  

The Roles Candles Play in Fire Damage at Your Home

2/7/2021 (Permalink)

Do you know the role candles play in fire damage at your home? A big one. Did you know, according to the Red Cross, 36% of home candle fires started in bedrooms? That’s scary. If your home happens to be a result of fire damage due to a candle, the heroes at SERVPRO® of Cape Girardeau & Scott Counties can make the damage “Like it never even happened.”   

9,300. An alarming number, right?! 9,300 is the number of home fires that were started by candles, that’s also according to the Red Cross. This resource provides a number of other statistics, too. 

Fire damage can erupt at any given moment. That’s why SERVPRO® of Cape Girardeau & Scott Counties offers 24/7 emergency services, and you can contact us anytime. No matter if it’s 3 a.m. on a regular day, at noon on a holiday, or while you’re out of town enjoying a vacation, we’ll come to your rescue. When a fire strikes your home, it can leave you feeling stressed, confused, and vulnerable. That’s why we will be there for you and your family throughout the entire process to help alleviate some of your stress. We’ll get your residential property back to preloss condition and life back to a sense of normalcy. 

The roles candles play in fire damage at your home can be dangerous, but it doesn’t have to be. This can be prevented. We do understand accidents happen, though. And if that is the case, SERVPRO® of Cape Girardeau & Scott Counties is always Here to Help.® Our heroes will treat you and your family with respect and empathy, and we’ll always treat your home and belongings with care. Call us for your next fire restoration job at 573-339-1948.   

How To Prevent Frozen Pipes

1/30/2021 (Permalink)

Before all the snow and ice come, it’s good for you to know tips on how to prevent frozen pipes. Because old man winter can cause damage to your residential or commercial property. Winter is a prime time for pipes to freeze. And frozen pipes can result in water damage. If this occurs, SERVPRO® of Cape Girardeau & Scott Counties is always Here to Help.® 

One of the number one tips to avoid frozen pipes is by allowing water to drip from faucets while the temperature is below freezing. According to the Red Cross, below are three other ways to prevent frozen pipes. 

  1. Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals out of the reach of children.
  2. Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  3. If you are going to be away during cold weather, leave the heat on in your home; set it to a temperature no lower than 55° F.

It’s also a good idea to detach your outdoor hoses. 


Now that you have some tips on how to prevent frozen pipes, here’s another tip for you: If you happen to have water damage at your home or business, contact SERVPRO® of Cape Girardeau & Scott Counties, where their heroes make the damage “Like it never even happened.” Call today: 573-339-1948.

How to Protect Your Pets From Fires

1/23/2021 (Permalink)

Your pets are members of the family. And just like your family, you would do any and everything to protect them. So, when there’s a fire at your residence, you want to know how to protect your pets from fires. You need to have a proper plan in place so no member of your family -- including your pets -- is injured. In the event a disaster occurs, SERVPRO® of Cape Girardeau & Scott Counties is Here to Help you and your family with your fire damage

Preparation is always key. But we understand that some things can happen beyond your control. It’s good to know and quite reassuring to know there’s a local fire damage and restoration on your side if an emergency strikes. That fact alone can give you peace of mind, which is priceless.

Would you know what to do with your pets if there was a fire at your home? Would you know where to take Milo or Buttons? Pet fire safety is vital. Keeping them safe is of the utmost importance, a priority. Here are ways to protect your pets in the event of a fire:  

Include them in your family plan

Just as you prepare and have a family plan for your children and yourselves, you want to implement one for your pets, too. We encourage you to have their own disaster supplies kit ready in advance. Plan today so you’re ready for tomorrow. 

Practice your escape plan

With anything, practice makes perfect. The more you practice your escape route with your children and pets, the better equipped they will be if/when a fire strikes. Practice until they are trained enough to come at your beck and call, then practice some more.  

Evacuate 

The single most important thing you can do if a disaster strikes is to evacuate. Evacuating the premises helps protect you, your family and pets. It’s better to be safe than sorry.   

And with the aforementioned tips, communication is going to play an integral role in all of this. Ensure every member is on the same page. Get further tips from this great resource here

The heroes at SERVPRO® of Cape Girardeau & Scott Counties care about your family and your pets. We will do everything in our power to keep every member safe. We are always Here to Help.® 


It’s essential that you know how to protect your pets from fires. We hope a disaster does not strike your home. If it does, you can be reassured we’ll take good care of you, your family, your belongings, and your home. So, will you call us for your next fire restoration job? The heroes at SERVPRO® of Cape Girardeau & Scott Counties will make your fire damage at your home or business “Like it never even happened.” Call today: 573-339-1948.

Why SERVPRO®? SERVPRO’s Duct Cleaning System

1/22/2021 (Permalink)

Did you know duct cleaning can improve your air quality? It’s important to have a clean duct and HVAC system at both your home and business. The professionals at SERVPRO® of Cape Girardeau & Scott Counties can clean your system for you. The SERVPRO® duct cleaning system is proven and cost-efficient. 

What’s residing in your ducts? Did you know you could have unwanted guests in there? Over time, different contaminants or foreign objects can enter and collect in your air ducts that may diminish the indoor air quality of your home or office, or it can cause other damages to your HVAC system. Below is a list of what could potentially be there: 

  • Rodents 
  • Insects or pests
  • Dust 
  • Dirt 
  • Debris
  • Bacteria
  • Mold 
  • Pollen  

And those are just a few of the reasons why it’s important to have a professional clean your ducts. Depending on where you live and other variables, it’s recommended to get your ducts cleaned every three to five years. If you have never had your system cleaned, now is a great time to have it done. SERVPRO® of Cape Girardeau & Scott Counties has an effective solution. 

SERVPRO’s Duct Cleaning System:  

  • The process begins by using patented equipment, including a roto-scraper, which automatically adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
  • Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean.
  • An optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.
  • Filters will either be cleaned or replaced to remove odor and dirt.

For all your residential and commercial duct cleaning and HVAC cleaning needs, count on our professionals here at SERVPRO® of Cape Girardeau & Scott Counties. Contact us to get a FREE quote. Or, give us a call at 573-339-1948.

Why SERVPRO®? Here to Help Your Hoarding Situation

1/16/2021 (Permalink)

Hoarding can be a serious problem in today’s society. Do you know someone who is a hoarder? If so, help exists. The heroes at SERVPRO® of Cape Girardeau & Scott Counties will be your solution. Why SERVPRO®? Because we are here to help your hoarding situation “Like it never even happened.”

According to the Mayo Clinic, “A hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with a hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs.” Many people with a hoarding disorder do not find their habits to be a problem.

Hoarded items are often things others would throw away or look at as junk or garbage, such as old newspapers, junk mail, or packaging. 

Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, which makes living conditions unsanitary and crowded. Bugs, fleas, rats, and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to the outside perimeter of the home as well, to storage facilities, or even the garage or yard. 

SERVPRO® franchises encounter hoarding situations in many capacities, so we have the experience to effectively handle those types of jobs. Many times, we’re called for a fire or water loss, and we encounter a hoarding situation when we arrive on-site. Our heroes here at SERVPRO® of Cape Girardeau & Scott Counties will communicate with the insurance company regarding their contents coverage, and, after approval, contents can be packed out and possibly cleaned, dried, and safely stored at our local franchise, or relocated to a storage facility so the fire or water loss work can be performed.

Another way SERVPRO® franchises encounter hoarding jobs is through calls from landlords, caseworkers, real estate agents, or family members, often after the death of a loved one. In these situations, our professionals will see if they should look for any items of importance while they clean the job. Sometimes, family members will come and try to help the hoarder sort through their contents as well. 


Hoarding jobs are often sensitive situations, and each case is very different. Our heroes at SERVPRO® of Cape Girardeau & Scott Counties are here to help make the mess “Like it never even happened.” If you encounter a hoarding situation at one of your properties or with your insureds, contact us. Remember, we are here to help your hoarding situation. Call us today: 573-339-1948.

How To Prepare For A Home Fire

10/22/2020 (Permalink)

Do you know how to prepare for a home fire? Fire damage can strike your home at the least unlikely time. Preparation can save you hundreds, perhaps thousands of dollars -- even lives, which are priceless. In the unlikely event there is fire damage or soot damage, SERVPRO® of Cape Girardeau & Scott Counties is always prepared to get your home back to preloss condition and to make the damage “Like it never even happened.” 

Below are three ways you can prepare for a home fire. 

Install smoke alarms

It’s key that you install the correct number of smoke alarms in your home. For new homes, “the National Fire Alarm Code (NFPA 72) requires hard-wired, interconnected smoke alarms with battery back-up on every level of the home, outside each sleeping area, and inside each bedroom. Alarms must be wired together so that if one sounds, they all sound,” according to the Red Cross. 

Teach children the sound of smoke alarms 

Ensure your children know what a smoke alarm sounds like. Check out this video to hear the sound effect of a smoke alarm. So, if a fire occurs, once they hear that sound, they immediately know how to respond quickly and appropriately.  

Have multiple escape routes 

If you have multiple escape routes for your family, you’re adding that extra layer of protection for them. You should practice with each member of your family more than one way to escape each room of your home. Practice, practice, practice. The more escape routes, the better.

Check out this resource from the Red Cross to learn about four other ways to prepare for a home fire. 


We encourage you to always know how to prepare for a home fire. If a fire breaks out at your residential property, you want heroes to come save the day and to help make the fire damage “Like it never even happened.” And there’s only one company that can successfully do that: SERVPRO® of Cape Girardeau & Scott Counties. You can contact us 24/7, 365 days of the year -- even on a leap year. Call us at 573-339-1948.

Financial preparedness: Are you prepared for future disasters?

9/25/2020 (Permalink)

Financial preparedness is vital in every aspect of life. Vacations. Emergencies. Disasters. And the list goes on. No matter your tax bracket, a safety net is always encouraged and wise to have. 

September is National Preparedness Month. And what better time to implement an emergency savings account if you haven’t already done so?! Now is an opportune time to prepare your finances in the event of a disaster. By taking this crucial step now, you are one step closer to securing you and your family. And you can feel confident you can weather any storm. 

When a disaster strikes, that creates a stressful situation, and not having adequate financial backing can add even more of a burden. But, it doesn’t have to if you prepare now. It’s key that you protect yourself and your family financially. 

5 Tips to Be Financially Prepared for a Disaster:

  1. Have emergency cash-on-hand 
  2. Keep a robust emergency fund, and continue to contribute to it on a monthly basis 
  3. Open a safe deposit box
  4. Have proper insurance coverage
  5. Keep detailed, accurate records

You can safeguard your future by taking those requisite steps now. Ready.gov provides some additional tips to help you prepare, such as downloading FEMA’s emergency financial first aid kit, storing the kit and important documents in a safe place, and understanding your insurance options. These simple steps can help create peace of mind, which is priceless. 

We hope you and your family do not have to face a disaster. In the event that you do, you can confidently rely on SERVPRO® of Cape Girardeau & Scott Counties. If a disaster hits your home or business, you can have confidence knowing our heroes can make the damage “Like it never even happened.” We’ll get you back to life, back to business -- faster. 

We know emergencies happen at all hours of the day. That’s why we are available to you 24/7/365. Just call 573-339-1948.

Why SERVPRO®? Fast 24-Hour Service

9/4/2020 (Permalink)

Flooding and water emergencies don’t wait for regular business hours, and neither does SERVPRO® of Cape Girardeau & Scott Counties. So, when disaster strikes your home or business, why SERVPRO®? Because of our fast 24-hour service. Our heroes are faster to any size disaster

SERVPRO of Cape Girardeau & Scott Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. When you contact us, you can expect an immediate response time, day, or night. 

In many cleaning and restoration situations, immediate action is needed. With over 1,700 franchise locations in the U.S. and Canada, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage, as well as the cleaning and restoration costs.


When you have water damage, fire damage, storm damage, or any other type of emergency, you need a company that is fast and efficient, and that premier company is SERVPRO® of Cape Girardeau & Scott Counties. Because we understand these incidents can occur at any given moment, we offer 24/7 emergency services. Our heroes respond quickly to your emergency needs. We’re your local cleanup and restoration partner. We are here for you. We are here for your business. We make it easy for you to contact us. And we’re always a phone call away: 573-339-1948.