Recent Posts

Is Your Business Presentation-ready?

5/17/2019 (Permalink)

In business, it’s all about presentation. We’re talking about the presentation of your business. Is your business presentation-ready? A professional looking business -- both inside and out -- can attract customers and prospective customers, which can result in sales. If your commercial property is not up to par, SERVPRO of Cape Girardeau & Scott Counties can help make your business presentation-ready.

Here are five things to help you determine if your business is presentation-ready:

  1. Moldy signage

Your outdoor signage is a direct representation of your brand. You want to represent it in the best light. Over the course of time, that once-new sign outside of your commercial space can get dirty and turn into moldy signage. On a daily basis, you may ride by it or walk by it and not really notice how dirty it is. But, you know who does? Your customers. The experienced team at SERVPRO of Cape Girardeau & Scott Counties are professionals at mold damage and mold remediation. That moldy signage is a “sign” that you need it cleaned.

  1. Dirty carpets

Foot traffic is great. That means customers are coming in and shopping. However, on the flip side of that, foot traffic can result in something else. Dirty carpets. Depending on where carpeting is in your business, your carpets may be the first thing your customers see, which can form an impression; first impressions are everything. Do you want them to form a positive impression of your business or a negative one? Do you want them to see clean carpets of dirty carpets? As a business owner, these are important questions on which to ponder and take action. How your business looks on the inside can be a reflection of your business. The heroes at SERVPRO of Cape Girardeau & Scott Counties can help make those dirty carpets look like new, again. In fact, we were voted #1 in Carpet Cleaning (in 2011, 2012, 2015, 2016, 2017 & 2018) for the Southeast Missourian People’s Choice Awards.   

  1. Filthy upholstery

Upholstery can become highly soiled after a period of time. If you have filthy upholstery at your establishment, and if you’re considering throwing it away because it’s dirty, don’t! The SERVPRO of Cape Girardeau & Scott Counties’ professionals do professional upholstery cleaning. Instead of pitching it, we can save you money by cleaning it. We can make those stains on there “Like it never even happened.”

  1. Stained tile and grout

Remember when you moved into that commercial building and that tile was nice and white? Now does that grout look like an off-white, brown, or perhaps black? Maybe it looks something like this before photo. Rest assured, we can get it looking like that after photo. SERVPRO of Cape Girardeau & Scott Counties can steam clean that stained tile to restore it back to its original color. Here’s a glimpse of the steam cleaning method here. And if you think your tile is fine, check your grout. Even if you clean and mop your floors on a weekly basis, it’s no match for the dirt and grime that builds up in your grout.

  1. Odor

Unbeknownst to you, your business could have an odor. You may have just become immune to the smell, but what are your customers smelling? When your customers walk through the door, they may be getting a whiff of it. It’s a fact that marketing with scents increases smells. SERVPRO of Cape Girardeau & Scott Counties specializes in odor removal and deodorization. As experts in deodorization, our heroes are trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure. Allow us to focus on removing the odor so you can focus on increasing your bottom line.

You may think your business is presentation-ready, but your signage, carpets, upholstery, tile and grout and odor are saying otherwise. SERVPRO of Cape Girardeau & Scott Counties can help get your business presentation-ready. Just give us a ring: 573-339-1948.

How Do I Know If I Have Mold Damage In My Home Or Business

5/8/2019 (Permalink)

Sore throat? Stuffy nose? Coughing? Asthma attacks? Do you currently have any of these symptoms? Have you ever wondered, “How do I know if I have mold damage in my home or business?” Well, those are just a few signs that could be signs of mold damage. SERVPRO® of Cape Girardeau & Scott Counties is your experienced mold remediation and restoration specialists.  

Mold damage isn’t always visible to the eye. And, contrary to popular belief, it’s not always green. Test your mold damage knowledge.

If your residential or commercial property has been affected by floodwaters, there’s a high probability of mold damage, especially if you didn’t act quickly. Once water comes in contact with your furniture, carpets, etc., mold can set in. Excess moisture and standing water are the culprits of mold damage. Mold damage can occur in as little as 48-72 hours. And not only is mold bad for your belongings, but it can also cause health effects. It’s vital you address the issue quickly and have highly trained professional mold remediation technicians on-site immediately to remediate the problem.    

Did you know mold is omnipresent? Mold is everywhere. And did you realize when it’s a gorgeous day outside, and you decide to open the windows to bring the outdoors indoors, you are inviting mold into your home or business? And it can attach to yourself, your clothing or your shoes. Once mold has made its way inside, it can grow in your walls, carpeting, upholstery and more.

Here are 3 signs to help you answer the question: How do I know if I have mold damage in my home or business:

Symptoms

If you’ve had a sore throat, stuffy nose, a coughing attack, wheezing, red eyes, itchy skin, nosebleeds, or an asthma attack in the past -- or if you currently have these symptoms -- that could be a sign of potential mold damage. If you’ve had these symptoms, your first order of business may have been to visit the doctor to be prescribed medication to get better. If these symptoms persist, that could be a sign of mold damage. While we don’t test for mold, we do remediate it.

Musty Smell

Do you have a damp, musty smell in your home or business? A smell that’s just off and doesn’t seem quite right? The smell can be comparable to the whiff you get when you open an old book. Guess what that could be another sign of? Mold damage. Depending on the type of mold damage, and other factors, it can have a different smell. Furthermore, some people can’t even smell it.

Discoloration On Your Walls, Belongings

Do you notice discoloration on your walls or belongings? Maybe a circular, oblong or elongated shape that wasn’t originally there? Again, a sign of potential mold damage. Perhaps, do you notice spots on your walls like this? Or moldy spots on your furniture like this? Or maybe you have something on your instruments like this? Or, if you’re in a commercial space, does your signage or structure have spots like this? All of those are signs of mold damage. But, our heroes at SERVPRO® of Cape Girardeau & Scott Counties effectively remediated the mold problem, and we can do the same for you.


If you have mold damage at your residential or commercial property, understanding the mold remediation process can provide you great insight. SERVPRO® of Cape Girardeau & Scott Counties is your professional local mold remediation and restoration company. Our team of heroes specializes in mold remediation. When your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business suffers a water damage event, we’ll be there to make it Like it never even happened.® No need to continue to wonder, “How do I know if I have mold damage in my home or business?!” Just call the mold remediation and restoration professionals at 573-339-1948.  

Best Mother’s Day Gift Ideas: The Gift of a Clean Home

5/3/2019 (Permalink)

Mother’s Day is Sunday, May 12, 2019. What’s the best Mother’s Day gift idea? The gift of a clean home.

If you’re a mother, ask yourself this question: “What’s one gift I would love and appreciate?”  How about more time to do what you want, wouldn’t that be nice? If you didn’t have to spend the whole weekend cleaning your home, would that help?

The heroes at SERVPRO® of Cape Girardeau & Scott Counties are sort of like your personal genie in a bottle, because your wish of that clean home can come true. We can help you gain more time by allowing us to do the cleaning for you. Not only do we provide fire damage and water damage restoration services, we also provide other general cleaning services such as:

  • Dryer Vent Cleaning
  • Air Duct Cleaning & HVAC Cleaning
  • Carpet Cleaning
  • Upholstery Cleaning
  • Odor Removal/Cleaning
  • Ceilings, Floors And Walls Cleaning
  • Drapes And Blinds Cleaning
  • Post-Construction Cleaning

Dryer Vents

It’s critical to keep your dryer vents clean. According to FEMA, failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even cause injury or death. A SERVPRO® of Cape Girardeau & Scott Counties’ gift certificate could allow for your Mother to get hers cleaned.

Air Duct Cleaning & HVAC Cleaning

Air duct cleaning & HVAC cleaning are necessary for your health. A clean HVAC system and air ducts improve the indoor air quality. If you have poor indoor air quality, it can have a direct impact and correlation on your health. It’s important what each member of your family (including your animals) breathes in. Your ventilation system is often the biggest culprit in poor indoor air quality. A SERVPRO® of Cape Girardeau & Scott Counties’ gift certificate could afford your Mother the opportunity to get hers cleaned. Think of it as an investment to her health.  

Carpet Cleaning

Carpet cleaning can completely transform your home. Over time, carpets become highly soiled. And this can be bad if you have little ones crawling on those carpets, and it can be potentially bad for your health, too. The professionals at SERVPRO® of Cape Girardeau & Scott Counties can make those stains on your carpet Like it never even happened.® We’ve been voted #1 for Carpet Cleaning for the Southeast Missourian People’s Choice Awards. We’ve received this prestigious honor multiple years: 2011, 2012, 2015, 2016, 2017 & 2018. Get your Mother that gift certificate so she can experience the feeling of new carpets. Besides, it’s a much more cost-effective option to get your carpets clean versus having them completely replaced. Are you the culprit for some of that dirt? Then help her get rid of it.  

Upholstery Cleaning

Miss that “new” look of your favorite loveseat, rocking chair, ottoman, or couch? Instead of replacing it, because that can be very expensive, upholstery cleaning can resolve your problem. This is a much more cost-effective solution. Upholstery can become soiled over the years, and that’s why upholstery cleaning is necessary. A gift certificate to SERVPRO® of Cape Girardeau & Scott Counties can allow your Mother to get that “new” look, again.

Odor Removal

Do you have a stench in your home that’s lingering? You may have tried a number of solutions, but the smell just will not subside. We are specialists in odor removal. As experts in deodorization, SERVPRO of Cape Girardeau & Scott Counties is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure. If you or your Mother has an odor problem in the home, the solution? A SERVPRO® of Cape Girardeau & Scott Counties’ gift certificate.  

Ceilings, Floors & Walls

Your ceilings, floors and walls can become very filthy. Ceilings and walls are exposed to dirt and dust, pet dander, cooking oils and grease, cigarette smoke, and other contaminants. Your heating and air conditioning system can distribute these contaminants throughout your property. If your Mother would like her ceilings, floors and walls to look like they did when she first moved in, just get her a SERVPRO® of Cape Girardeau & Scott Counties’ gift certificate.    

Drapes & Blinds

Clean drapes & blinds can help brighten a room. Do you know a good rule-of-thumb of how often to get your drapes cleaned? Every two years. SERVPRO® of Cape Girardeau & Scott Counties excels at cleaning fine fabrics and intricate pieces using wet or dry cleaning methods as required. We carefully inspect and test fabrics to determine which of our System’s five cleaning methods is best suited to your fabrics. We use state-of-the-art equipment designed specifically for cleaning fine fabrics. A gift certificate to the leading fire & water - cleanup & restoration company would allow her the opportunity to see what our professionals can do for her drapes & blinds.

Still wondering what’s the best Mother’s Day gift idea? The gift of a clean home. Having clean dryer vents, clean air ducts & HVAC cleaning, clean carpets, clean upholstery, clean ceilings, floors & walls, clean drapes & blinds and a clean odor-free home makes for a comprehensive clean home. A SERVPRO® of Cape Girardeau & Scott Counties’ gift certificate would allow for your Mother to take advantage of these services. This Mother’s Day, allow your Mother to just sit back, relax and enjoy the gift of a clean home. This is the best Mother’s Day gift idea. Just ask her. Call today to get one for your Mother. While you’re at it, get one for yourself. Make the call: 573-339-1948.

5 Tips to Prepare Your Home for Storms

5/1/2019 (Permalink)

Storm Damage 5 Tips to Prepare Your Home for Storms The heroes at SERVPRO® of Cape Girardeau & Scott Counties are there for you and your family in the event of a storm.

Preventative measures are necessary, especially when it comes to storms. In case you aren’t aware, storm season is March through June. During this three-month period, you want to be prepared at all times. The heroes at SERVPRO® of Cape Girardeau & Scott Counties want you to always be prepared for any storm damage. Preparation is always key. Here are 5 tips to prepare your home for storms.

Seal Your Roof

Storms can be highly unpredictable. You never know the severity of damage it can cause to your home, your belongings, your roof. It’s critical that you hire a professional to reinforce your roof well before strong winds hit. A professional can seal your roof to help protect it from those strong storms. According to the Insurance Institute for Business & Home Safety (IBHS), “seal your roof deck using “peel and stick” tape along your roof seams, or a “peel and stick” membrane over the entire roof deck, or apply polyurethane foam.” If you invest in this now, this can save you hundreds, perhaps thousands, in the future.

Secure Your Windows & Doors

Your windows and doors of your home can be damaged when high winds from storms hit. Ensure you secure your windows and doors. When it comes to your doors, here are some things to check for:

  • Hinges
  • Screws missing
  • Door threshold

According to Nationwide, “be sure the door threshold is tightly screwed into your house and not just the door frame. You may want to consider installing new wind-resistant doors with a high design pressure (DP) rating. The DP rating is a measure of the level of wind force a door system can withstand without failing.” Do you know if you live in a region that’s prone to hurricanes and storms? It’s encouraged that you know this information, especially for preparation purposes. Here are the top five cities most vulnerable to hurricanes. If you live in one of those areas, or an area that is prone to these types of storms, you should heavily consider installing impact-resistant windows. These windows are specifically designed for these very purposes: to withstand forceful windows.   

Secure Fences

When strong winds strike your home, it can strike down fences and other objects that can cause more damage to your residential property. Before this happens, you want to ensure you secure fences to minimize the risk of further damage to other things or worse -- people. When investing in a home -- or if you’re replacing a fence -- factor in the strength and resilience of your fence. Weigh all your options, and make an educated decision. Don’t base your decision to buy a fence on how inexpensive it is. Because that factor alone can be much more expensive for you in the long-term, especially if a storm damages it and your home.      

Create a Family Emergency Plan

With any storm, preparation is key. Now -- not then -- is the time for you to create a family emergency plan so you, your family members and fur babies are well-equipped when a storm strikes. A family emergency plan can help save lives. Here are just a few items to include:

  • Water
  • Food
  • Batteries
  • Communication plan
  • Phone and/or walkie talkies (some form of communication device)
  • First Aid Kit
  • Emergency supplies
  • Important phone numbers

Anchor Loose Objects

If objects, such as grills, bikes, deck furniture, trash cans, etc., are loose when a storm hits your residential property, it can cause windows to break, damage to your vehicles, your home or a human being. It’s vital to anchor loose objects to help minimize the risk of outdoor threats. By adding shrubs of varying lengths, fences, trees in a row are ways to help block high winds. Utilizing landscaping and yard objects can be beneficial in this case.   


We hope you found these 5 tips to prepare your home for storms to be highly beneficial. Storm and flood damage require specialized restoration techniques and apparatus. When a storm hits your home, you need the company with storm damage experience and expertise. SERVPRO of Cape Girardeau & Scott Counties can respond immediately to storm and flooding conditions. When a storm emergency occurs, we’re here for you 24 hours of the day, 365 days of the year. Just contact us online or call 573-339-1948.

How April Showers Can Bring Water Damage to Your Home or Business

4/25/2019 (Permalink)

Beware! Wondering how April showers can bring water damage to your home or business? Torrential downpour can cause pipes to leak, can affect plumbing, can cause roof leaks, can cause damage to infrastructures, and so much more. Sure, April showers can bring pretty May flowers, but it can also bring more than what you bargained for. If any of the above happens as a result from those April showers, call on SERVPRO of Cape Girardeau & Scott Counties to make your water damage “Like it never even happened.”

See if you can find all the words in this fun and interactive water damage word search.

The professionals at SERVPRO of Cape Girardeau & Scott Counties use advanced water damage inspection and extraction equipment to help find moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

Click the links below to see before and after photos of how our heroes here at SERVPRO of Cape Girardeau & Scott Counties made water damage for both commercial and residential properties “Like it never even happened.”

Commercial water damage from a main break in Kelso, Missouri

Commercial water damage

Commercial water damage from a main break in Scott City, Missouri

Residential water damage from a pipe in Jackson, Missouri

Residential water damage from a broken pipeline in Perryville, Missouri

Residential water damage from frozen pipes at Bent Creek


If you’re worried about how April showers can bring water damage to your home or business, you can feel worry-free with SERVPRO of Cape Girardeau & Scott Counties. Because we make it “Like it never even happened.” When your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, residential or commercial property has water damage from flooding or leaks, you need the professional water damage company that can respond immediately and has the expertise and equipment to properly restore your property. We offer 24-hour emergency services in case you have this kind of emergency. We also have the capacity to handle a plethora of customers at one time because time is of the essence. If you and the rest of your neighborhood are all underwater, don’t worry because we can take care of you all. If you do have a water emergency, just give us a call at 573-339-1948.

Importance of Clean Air Ducts and HVAC Systems

4/19/2019 (Permalink)

Cleaning Importance of Clean Air Ducts and HVAC Systems The importance of clean air ducts and HVAC systems reaps many benefits. Allow SERVPRO of Cape Girardeau & Scott Counties to clear the air for you.

How do you know if you should have the air ducts in your home cleaned? Let us clear the air for you. Here are a few reasons: If you or a family member suffers with asthma; if you or a family member suffers with pulmonary health issues; if you or a family member could be at potential risk of a respiratory disease; if you or a family member suffers from allergies; if you or a family member suffers from unexplained symptoms of illness. If any of these symptoms sound familiar, perhaps cleaning your ductwork is a good place to start.  SERVPRO of Cape Girardeau & Scott Counties has a team of professionals who specialize in air ducts and HVAC cleaning.

According to the Environmental Protection Agency (EPA), ducts are infested with vermin. In other words, infested with rodents and insects. Furthermore, ducts are clogged with excessive amounts of dust and debris, and particles are released into your home from your supply registers.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business. Keeping your HVAC system clean can extend the life of the equipment. This can, in turn, save you money and give you cleaner, quality air to breathe.

However, duct cleaning is not always necessary. The SERVPRO of Cape Girardeau & Scott Counties’ heroes always provide the homeowner or business owner with an honest recommendation if you need air duct and HVAC cleaning. We care about your home, your business, your family, your pets and your quality air. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

Benefits of servicing your HVAC unit:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

If you have questions about your air duct or HVAC system, contact us, and we’ll be happy to answer any questions for you. We’re happy to come to your residential or commercial property to provide you with a free quote. Your family, your home, your business, your furry friends, your quality air are all reasons the importance of clean air ducts and HVAC systems matter. These are all reasons that are worth it. Call 573-339-1948 today to get yours cleaned.  

Why SERVPRO of Cape Girardeau & Scott Counties? Capacity to Handle All Jobs

4/11/2019 (Permalink)

Why SERVPRO Why SERVPRO of Cape Girardeau & Scott Counties? Capacity to Handle All Jobs SERVPRO of Cape Girardeau & Scott Counties has the capacity to handle all jobs at your home and business -- large and small.

Why SERVPRO of Cape Girardeau & Scott Counties? We have the capacity to handle all jobs.

Which scenario would you prefer?

Scenario 1

Customer: Picks up phone to dial a #2 restoration company.

Phone: Ring, ring!

Company: Hello, this is ABC Restoration Company. How can I help you?

Customer: Yes, I have water damage in my basement. Can your team come to my rescue?

Company: Ma’am, we would absolutely love to. However, we have our crew out on another job right now. Let me take down your name and number, and we can call you when our team is available to come out.

Customer: No, thank you.  

-- OR --

Scenario 2

Customer: Picks up phone to dial the trusted and leading #1 restoration company.

Phone: Ring, ring!  

Company: Hello, thank you for calling SERVPRO of Cape Girardeau & Scott Counties. This is Michele. How may I help you?

Customer: Yes, my name is Brittany, and I have water damage in my basement. I just called ABC Company, and they said they couldn’t do it because they don’t have the capacity. Do you have the capacity, and can you help me with my water damage?

Company: Yes, Brittany, of course! We can certainly help you with your water damage. We specialize in water damage repair and restoration. And we have the capacity to handle all jobs -- big and small. We even have a large loss team, who are certified SERVPRO employees, not temps, to help us out if necessary. You can feel confident we’ll make your water damage “Like it never even happened.” We can come out today at 10:30 a.m. if that works for you.

Customer: Absolutely. Thank you so much, SERVPRO.

Was scenario 2 your choice?

When your home or business has fire damage, water damage, storm damage, or mold damage, you want a trusted company that has the capacity. The capacity to have the manpower and womanpower to do your job. The capacity to take on any job of any capacity.

SERVPRO of Cape Girardeau & Scott Counties is equipped with the right tools, the right equipment, and the right people to handle your job efficiently and effectively. We offer only the best and most advanced technology and techniques for your home and business, because you deserve it.

No job is too large for the heroes here at SERVPRO of Cape Girardeau & Scott Counties. When that water damage, fire damage, storm damage, or mold damage is just too big for the other companies to handle, rest assured, we can handle it. We’re a locally owned company with the access and resources of large, big-box companies. We’re part of a national network of nearly 1,800 Franchises. This affords us the opportunity to respond quicker with more resources. Additionally, we have our Disaster Recovery Team we can call on any time, 24 hours of the day, 7 days a week, 365 days of the year.

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

Why SERVPRO of Cape Girardeau & Scott Counties? Because when you have fire damage, water damage, storm damage, or mold damage at your residential or commercial property, you want the company that has the capacity to handle your job. If it’s a big job, we can handle it. If it’s a small job, we can handle it. No matter the magnitude of damage, SERVPRO of Cape Girardeau & Scott Counties has the capacity to handle all jobs. Get the professionals! Call SERVPRO of Cape Girardeau & Scott Counties at 573-339-1948.

Tornado Season: Tips to Weather the Storm

4/1/2019 (Permalink)

A large percentage of the population looks forward to Spring for a number of reasons: spring forward, spring weather, college basketball, Easter, the best fruits are coming in season and more. Although all of those are positive things to look forward to for Spring, something negative we have to look out for is tornadoes. March through June is tornado season. Tips to weather the storm are crucial for your safety. SERVPRO® of Cape Girardeau & Scott Counties wants you to be aware of this. If a tornado strikes your home or business and causes damage, our heroes can make it “Like it never even happened.”

Did you know tornadoes can bring intense winds over 200 mph? Winds this high can cause severe damage to your residential or commercial property. If this happens to you, rest assured, the heroes of SERVPRO® of Cape Girardeau & Scott Counties will come to your rescue. We are always Here to Help®.    

Here are three tactics, according to Ready.gov, you can implement to prepare now for a tornado:

  • Know your area’s tornado risk. In the U.S., the Midwest and the Southeast have a greater risk for tornadoes.
  • Pay attention to weather reports. Meteorologists can predict when conditions might be right for a tornado.
  • Identify and practice going to a safe shelter in the event of high winds, such as a safe room built using FEMA criteria or a storm shelter built to ICC 500 standards. The next best protection is a small, interior, windowless room on the lowest level of a sturdy building.

What are some tips to survive during a tornado? According to Ready.gov, here are three tips:

  • Immediately go to a safe location that you identified.
  • Take additional cover by shielding your head and neck with your arms and putting materials such as furniture and blankets around you.
  • If you are in a car or outdoors and cannot get to a building, cover your head and neck with your arms and cover your body with a coat or blanket, if possible.

Now that you have survived the storm, here are some tips you should consider to be safe after the fact, according to Ready.gov:  

  • Keep listening to EAS, NOAA Weather Radio, and local authorities for updated information.
  • If you are trapped, cover your mouth with a cloth or mask to avoid breathing dust. Try to send a text, bang on a pipe or wall, or use a whistle instead of shouting.
  • Stay clear of fallen power lines or broken utility lines.

There are a number of other tips to help keep you safe before, during and after a tornado. Learn more here.  

Storm and flood damage require specialized restoration techniques and equipment. If a tornado -- or any other kind of storm -- hits your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie, or Benton, Missouri, home or business, you need the company with storm damage experience and expertise. SERVPRO® of Cape Girardeau & Scott Counties can respond immediately to storm and flooding conditions. We offer 24-hour emergency services, because you never know when a tornado, a storm may come to disrupt your normal routine, your life, which can cause a flood of emotions.


During tornado season, tips to weather the storm can help save your home, your business, your life. Have peace of mind knowing SERVPRO® of Cape Girardeau & Scott Counties is here for you throughout this tornado season. Furthermore, we’re here for you throughout all seasons: Winter, Spring, Summer and Fall, 24 hours a day, 365 days of the year. We even have a FREE app so you’re always with us even on-the-go. Download it here. Call 573-339-1948 when you need us.

Vandalism and Graffiti Cleanup Company

3/28/2019 (Permalink)

Cleaning Vandalism and Graffiti Cleanup Company SERVPRO of Cape Girardeau & Scott Counties is your professional vandalism and graffiti cleanup company -- for your home and business.

SERVPRO of Cape Girardeau & Scott Counties is well-known for their Fire & Water - Cleanup & Restoration services, but did you know we also offer vandalism and graffiti cleanup services? If your residential or commercial property is in need of a professional vandalism and graffiti cleanup company, call SERVPRO of Cape Girardeau & Scott Counties.

Let us “paint the picture” of these different scenarios for you:

Insurance Agent Scenario

It’s Tuesday. You’ve got all your to-do list items for the week completed (and, remind you, it’s only Tuesday!). You haven’t had any claims. You’ve had five new referrals. Your week is off to a phenomenal start. Then, all of a sudden, three of your clients call you back-to-back because they have been victims of vandalism. Windows have been broken at their residential property, and their brick home is painted with graffiti. What do you do?

Business Owner Scenario

Say it’s Wednesday (hump day)! Thus far, you’ve had a productive week. You’ve met all your goals. Your numbers are in the black. Your team is yielding unprecedented results. It’s just been a winning week. Then, you come in early Thursday morning to a not-so-good day. You pull up at your place of business, and, surprise! Unbeknownst to you, your establishment was randomly selected for malicious destruction of your property. What do you do?    

Homeowner Scenario

Imagine it’s Thursday! You’re going about your day, excited it’s Thursday, because Thursday is basically the new Friday. You had an awesome week at work. Your coworker complimented you on the outstanding job you’ve done. You finished that pressing proposal before the deadline. And to make matters even better, you received a hefty increase in your salary. Now, it’s 5 p.m., and it’s time for the “weekend” to begin. Yeah! So, you’re off to do your normal routine: pick up your children from daycare, head to the grocery store to get some groceries for dinner. On the ride home, your children are voluntarily telling you about their day and everyone is at peace. Everyone is happy. Then, you arrive at home to an unhappy surprise. Your son’s friends thought it would be funny to “egg” your house. Vandalism is never funny! That so-called normal routine turned out to be a not-so-normal day after all. What do you do?

We know what you need to do. You need to call SERVPRO of Cape Girardeau & Scott Counties. Our heroes will act quickly to remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, we can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. We can make that vandalism and graffiti mess “Like it never even happened.”

Vandalism and graffiti can be very upsetting. It can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water damage and mold damage if not addressed in a timely manner, but SERVPRO of Cape Girardeau & Scott Counties can resolve that issue for you, too.

If your home or business needs vandalism and/or graffiti cleanup services, rely on SERVPRO of Cape Girardeau & Scott Counties. If we can make fire damage and water damage “Like it never even happened,” imagine what we can do for vandalism and graffiti cleanup. Go with SERVPRO of Cape Girardeau & Scott Counties -- a professional vandalism and graffiti cleanup company. Just give us a ring at 573-339-1948.

Water Damage From a Sewage Backup

3/19/2019 (Permalink)

Water Damage Water Damage From a Sewage Backup If you have water damage from a sewage backup, the SERVPRO of Cape Girardeau & Scott Counties' heroes can make it "Like it never even happened."

Have you ever had water damage from a sewage backup at your home or business? It can cause your emotions to “overflow” and present a big problem, but it doesn’t have to. SERVPRO of Cape Girardeau & Scott Counties can clean up that nasty job to make it “Like it never even happened.”  

Water damage can come from a myriad of sources: toilet, dishwasher, bursting or leaking pipes, HVAC system, and more. Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses, which could lead to serious illness. Special training and equipment are a necessity to safely clean this type of contamination. And that’s where the heroes of SERVPRO of Cape Girardeau & Scott Counties come into play.

Our heroes are well-equipped, experienced and trained to handle any size water damage and any category.

Here are three categories of water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, Category 1 water can quickly progress into Category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, it can degrade into Category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for Category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

If your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie, or Benton, Missouri, residential or commercial property experiences water damage from a sewage backup, go with the sewage cleanup and restoration professionals at SERVPRO of Cape Girardeau & Scott Counties. Call us 24 hours a day, 7 days a week, 365 days of the year. For easier and faster access, program our number in your phone: 573-339-1948.