Recent Posts

Stay Safe From Summer Storms: Part 3

5/1/2021 (Permalink)

A large number of people would probably consider Springtime their favorite time of year. And that could be for a myriad of reasons: A time of year for outdoor activities, vacations, sports, gardening, and more. And they tend to love the nice, sunny and beautiful weather that it brings. However, Spring is also a time for potentially severe weather, and the threat continues throughout the summer months. Did you know the potential for severe weather even increases in some areas? Safety is always the number one concern, and it’s important to stay safe from summer storms and any other storms the year may bring. Storms are inevitable, and the damage it leaves behind can be overwhelming. SERVPRO® of Cape Girardeau & Scott Counties gives you confidence by making the storm damage “Like it never even happened.” 

Hurricane season in the Atlantic is June 01 through November 30th. And the hurricane season for the Eastern Pacific is May 15 through November 30th. 

While it may be difficult to prepare for the unpredictable, there are steps you can take now to help ensure you are ready when disaster strikes. One effective way to prepare your business for any type of disaster is by establishing an Emergency READY Profile® (ERP). Contact us to learn more about the ERP and how it can help you. We’ll come to your place of business and implement yours for FREE

Consider the following tips for what to do after the storm:

After the storm 

  • Never drive through a flooded roadway.
  • Stay away from storm-damaged areas to keep from putting yourself at risk.
  • Stay away from downed power lines and report them immediately.

Following the aforementioned tips can help you stay safe from summer storms. We hope that you found these tips to be beneficial. When there’s storm damage at your residential or commercial space, SERVPRO® of Cape Girardeau & Scott Counties is Here to Help.® Call us: 573-339-1948

Understanding Water Types: Part 2

4/24/2021 (Permalink)

If you have residential or commercial water damage, having an understanding of water types is helpful. Knowing that critical piece of information helps ensure the proper cleanup is performed when qualified professionals arrive on-site. Our heroes here at SERVPRO® of Cape Girardeau & Scott Counties can assist you with that and help make the damage “Like it never even happened.”  

Gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Sinks, showers, tubs and washing machines are examples of gray water.  

Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. It is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. Bathrooms and toilets that contain fecal matter and urine are considered black water. Did you know water from your kitchen and dishwashers can also be classified as blackwater? It’s true due to the contamination by grease and other pathogens. 

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive. 

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas. 
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contaminants.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.


Now that you have an understanding of water types part 2, you can make an informed decision when you need a restoration company. When you have water damage, don’t leave your property to chance. Contact your local SERVPRO® of Cape Girardeau & Scott Counties. We’re available 24/7, 365 days of the year for all your emergency service needs. Call us: 573-339-1948.

Why Use SERVPRO® For Your Duct Cleaning

4/10/2021 (Permalink)

Allergies are rampant during the Spring. Did you know duct cleaning can help? Duct cleaning can improve the air quality in your home and business. You may wonder, why use SERVPRO® for your duct cleaning? The SERVPRO® duct cleaning system is proven and cost-effective.  

The ventilation system is often the biggest culprit in poor indoor air quality, but our highly trained and qualified technicians here at SERVPRO® of Cape Girardeau & Scott Counties can help you change that! Inspecting the ductwork in your home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your home. 

What might be residing in your ducts:

  • Rodents
  • Dust
  • Dirt
  • Debris
  • Bacteria
  • Mold
  • Pollen
  • Insects
  • Pests 

A routine part of your local SERVPRO® franchise professional’s service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. We will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork.

In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, your SERVPRO® franchise professional can often restore the HVAC system and ductwork to pre-damage condition. 

If you have a fuel-burning furnace, stove, or fireplace, the U.S. Environmental Protection Agency (EPA) recommends it be inspected for proper functioning and be serviced before each heating season to protect against carbon monoxide poisoning. 

Unlike the majority of duct cleaning services, SERVPRO® franchise professionals use a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime. 

If your allergies persist this season, contact us to come out to provide you a FREE quote for duct cleaning. Call SERVPRO® of Cape Girardeau & Scott Counties at 573-339-1948 to make your appointment today.

Stay Safe From Summer Storms: Part 2

4/1/2021 (Permalink)

As you may know, the spring season is known for the potential to bring severe weather, and the threat exists throughout the summer months as well. Did you know the potential for severe weather even increases in some areas? We want nothing more than for you and your family to stay safe from summer storms -- all storms for that matter. Storms are inevitable, and the damage it leaves behind can wreak havoc. SERVPRO® of Cape Girardeau & Scott Counties gives you confidence by making the storm damage “Like it never even happened.” 

Hurricane season in the Atlantic: June 01 through November 30th. 

Hurricane season for the Eastern Pacific: May 15 through November 30th. 

While it may be difficult to prepare for the unpredictable, there are steps you can take now to help ensure you are ready when disaster strikes. One effective way to prepare your business for any type of disaster is by establishing an Emergency READY Profile® (ERP). Contact us to learn more about the ERP and how it can help you. We’ll come to your place of business and implement yours for FREE

Consider the following tips for what to do during the storm.

During the storm 

  • Use your battery-operated NOAA Weather Radio for updates from local officials.
  • Avoid contact with corded phones. Cordless and cellular phones are safe to use.
  • Avoid contact with electrical equipment or cords.
  • Unplug appliances and other electrical items, such as computers. Power surges from lightning can cause serious damage.
  • Avoid contact with plumbing. Plumbing and bathroom fixtures can conduct electricity. 
  • Stay away from windows and doors.


Following the aforementioned tips can help you stay safe from summer storms. We hope that you found these tips to be beneficial. We encourage you to stay tuned for part 3, where you’ll learn about tips to stay safe after the storm and more. When there’s storm damage at your residential or commercial space, rely only on SERVPRO® of Cape Girardeau & Scott Counties. Call us at 573-339-1948.

Why SERVPRO®? The Same Reason Local Insurance Agents Choose Us

3/31/2021 (Permalink)

Should you happen to have fire damage or water damage at your property, would you know who to call? Would you know who to turn to?  Across Southeast Missouri the majority of insurance agents trust one name in the industry: SERVPRO® of Cape Girardeau & Scott Counties. So, why SERVPRO®? The same reason local insurance agents choose us.

In a recent survey, local insurance agents said they are extremely satisfied with the results they received from SERVPRO® of Cape Girardeau & Scott Counties. That is because we are committed to creating happy customers, happy insurance agents, and happy customers of insurance agents.

Fire and water damage can be highly unpredictable. If it strikes your home or business, you can feel confident knowing SERVPRO® of Cape Girardeau & Scott Counties will be there to help you in your dire time of need. We will be there to help you put life back together. We will make the damage, “Like it never even happened.”

You can be equipped with the knowledge that our experienced and qualified professionals here at SERVPRO® of Cape Girardeau & Scott Counties will treat you and your customers with the utmost respect, compassion, and dignity. Integrity is a word that we take seriously here at our local franchise. We are Here to Help.® We will help you get back in business and back to your life.

If you have fire or water damage at your property, would you recommend us? Or, if you knew a friend or family member who had damage, would you recommend us? Many local insurance agents state that they will always recommend SERVPRO® to their clients. Additionally, a majority of local insurance agents say they would recommend SERVPRO® to their clients over any other mitigation and restoration company in the business in water or fire claim situations.

For any damage that strikes your residential or commercial space, rely on the premier cleanup and restoration company that local insurance agents choose; SERVPRO® of Cape Girardeau & Scott Counties. We are available to you and your customers 24/7, 365 days a year for all your emergency service needs. Call us anytime at 573-339-1948.

Understanding Water Types: Part 1

3/19/2021 (Permalink)

When your home or business suffers a water damage, it’s vital that you have an understanding of water types. This is critical to help ensure proper cleanup. The heroes at SERVPRO® of Cape Girardeau & Scott Counties are highly qualified and experienced in this vertical.   

There are three types of water: Clean, gray, and black. 

Clean water is water from a broken pipe or another water source; rainwater is also considered clean. 

Gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. 

Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. 

There are a number of water damage scenarios that can cause water damage at your residential and/or commercial property. Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive. 

Damage from Clean Water 

  • Shut off the water source, if possible, or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining. 
  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner. 
  • Do not turn on ceiling fixtures if the ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Now that you have an understanding of water types part 1, stay tuned for understanding water types part 2 to learn about the necessary precautions to take for damage from contaminated water. When water damage strikes your home or business, contact your premier local cleanup and restoration company. Call SERVPRO® of Cape Girardeau & Scott Counties day or night at 573-339-1948. 

What To Do After A Fire

3/12/2021 (Permalink)

Do you know what to do after a fire? If you don’t, we hope some of the tips provided here will help. When a fire does occur, lots of questions run through your mind. You ponder this thought and that thought. You ask why. It can leave you feeling depleted, especially if you’ve lost everything as a result of the fire damage and soot damage. But, if you’re ever faced with this situation, there is one company that exists that can alleviate some of that stress, a company that knows exactly what to do for you and your family: make the damage “Like it never even happened.” And that’s SERVPRO® of Cape Girardeau & Scott Counties’ promise to you. Our heroes are Here to Help you when you need it most. 

Here are five (5) tips to do after a fire, according to Ready.gov:

  1. Contact your insurance company for detailed instructions on protecting the property and conducting inventory. If you’re not insured, contact private organizations for aid and assistance.
  2. Check with the fire department to make sure your residence is safe to enter. Be watchful of any structural damage caused by the fire.
  3. Try to locate valuable documents and records.
  4. Begin saving receipts for any money you spend related to fire loss. The receipts may be needed later by the insurance company and for verifying losses claimed on income tax.
  5. Notify your mortgage company of the fire.

Bonus tip: Contact SERVPRO® of Cape Girardeau & Scott Counties!

Check out this invaluable resource to get other tips.


SERVPRO® of Cape Girardeau & Scott Counties knows exactly what to do after a fire and knows how to handle it properly. If you have fire damage at your home or business, will you contact us for your next restoration job? Just call 573-339-1948. 

Stay Safe From Summer Storms: Part 1

3/4/2021 (Permalink)

While the spring season is known for the potential to experience severe weather, the threat exists throughout the summer months as well. In fact, the potential for severe weather even increases in some areas. We want you to stay safe from summer storms. Storms are inevitable. The degree of damage they can cause to your home or business varies in nature, but you can have confidence knowing our heroes at SERVPRO® of Cape Girardeau & Scott Counties can make the storm damage “Like it never even happened.” 

Hurricane season in the Atlantic begins June 1st and runs through November 30th. The Eastern Pacific hurricane season begins May 15th also ending November 30th. While it may be difficult to prepare for the unpredictable, there are steps you can take now to help ensure you are ready when disaster strikes. What’s one effective way to prepare your business for any type of disaster? Establish an Emergency READY Profile® (ERP). Contact us to learn more about the ERP and how it can help you. It’s FREE

Consider the following tips for what to do before the storm.

Before the storm

  • Build an emergency supply kit and develop a communication plan.
  • Unplug any electronic equipment before the storm arrives.
  • Secure outdoor objects that could blow away or cause damage.
  • If you are outdoors, get inside a building, home or hard-top vehicle (not a convertible).
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.


Following the aforementioned tips can help you stay safe from summer storms. We hope that you found these tips to be beneficial. We encourage you to stay tuned for part 2, where you’ll learn about tips to stay safe during the storm and more. When there’s storm damage at your residential or commercial space, call on SERVPRO® of Cape Girardeau & Scott Counties at 573-339-1948.  

Types of Smoke That Can Occur at Your Business

2/12/2021 (Permalink)

When there’s fire damage, you need a professional commercial restoration company, like SERVPRO® of Cape Girardeau & Scott Counties, to make the damage “Like it never even happened.” Did you know there are different types of smoke that can occur at your business? Learn about what those types are.  

Types of Smoke:

Wet Smoke (Plastic and rubber) 

Low heat, smoldering, pungent odor, sticky, and smeary. Smoke webs are more difficult to clean. 

Dry Smoke (Paper and wood) 

Fast-burning, high temperatures; heat rises, therefore smoke rises. 

Protein Fire Residue (Produced by evaporation of material rather than from a fire) 

Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Fuel Oil Soot (Furnace puff backs) 

While “puff backs” can create havoc for homeowners, SERVPRO® franchise professionals can, in most cases, restore the contents and structure quickly.

Other Types (Tear gas, fingerprint powder, and fire extinguisher residue) 

Special loss situations require special care.

Be aware of the types of smoke that can occur at your business. SERVPRO® of Cape Girardeau & Scott Counties’ heroes are trained to handle even the toughest of losses. If your home or business suffers fire or smoke damage, contact us to help make it “Like it never even happened.” Remember, we are always Here to Help.® Call us anytime: 573-339-1948.  

The Roles Candles Play in Fire Damage at Your Home

2/7/2021 (Permalink)

Do you know the role candles play in fire damage at your home? A big one. Did you know, according to the Red Cross, 36% of home candle fires started in bedrooms? That’s scary. If your home happens to be a result of fire damage due to a candle, the heroes at SERVPRO® of Cape Girardeau & Scott Counties can make the damage “Like it never even happened.”   

9,300. An alarming number, right?! 9,300 is the number of home fires that were started by candles, that’s also according to the Red Cross. This resource provides a number of other statistics, too. 

Fire damage can erupt at any given moment. That’s why SERVPRO® of Cape Girardeau & Scott Counties offers 24/7 emergency services, and you can contact us anytime. No matter if it’s 3 a.m. on a regular day, at noon on a holiday, or while you’re out of town enjoying a vacation, we’ll come to your rescue. When a fire strikes your home, it can leave you feeling stressed, confused, and vulnerable. That’s why we will be there for you and your family throughout the entire process to help alleviate some of your stress. We’ll get your residential property back to preloss condition and life back to a sense of normalcy. 

The roles candles play in fire damage at your home can be dangerous, but it doesn’t have to be. This can be prevented. We do understand accidents happen, though. And if that is the case, SERVPRO® of Cape Girardeau & Scott Counties is always Here to Help.® Our heroes will treat you and your family with respect and empathy, and we’ll always treat your home and belongings with care. Call us for your next fire restoration job at 573-339-1948.