Recent Why SERVPRO Posts

Why SERVPRO of Cape Girardeau & Scott Counties? Capacity to Handle All Jobs

4/11/2019 (Permalink)

Why SERVPRO Why SERVPRO of Cape Girardeau & Scott Counties? Capacity to Handle All Jobs SERVPRO of Cape Girardeau & Scott Counties has the capacity to handle all jobs at your home and business -- large and small.

Why SERVPRO of Cape Girardeau & Scott Counties? We have the capacity to handle all jobs.

Which scenario would you prefer?

Scenario 1

Customer: Picks up phone to dial a #2 restoration company.

Phone: Ring, ring!

Company: Hello, this is ABC Restoration Company. How can I help you?

Customer: Yes, I have water damage in my basement. Can your team come to my rescue?

Company: Ma’am, we would absolutely love to. However, we have our crew out on another job right now. Let me take down your name and number, and we can call you when our team is available to come out.

Customer: No, thank you.  

-- OR --

Scenario 2

Customer: Picks up phone to dial the trusted and leading #1 restoration company.

Phone: Ring, ring!  

Company: Hello, thank you for calling SERVPRO of Cape Girardeau & Scott Counties. This is Michele. How may I help you?

Customer: Yes, my name is Brittany, and I have water damage in my basement. I just called ABC Company, and they said they couldn’t do it because they don’t have the capacity. Do you have the capacity, and can you help me with my water damage?

Company: Yes, Brittany, of course! We can certainly help you with your water damage. We specialize in water damage repair and restoration. And we have the capacity to handle all jobs -- big and small. We even have a large loss team, who are certified SERVPRO employees, not temps, to help us out if necessary. You can feel confident we’ll make your water damage “Like it never even happened.” We can come out today at 10:30 a.m. if that works for you.

Customer: Absolutely. Thank you so much, SERVPRO.

Was scenario 2 your choice?

When your home or business has fire damage, water damage, storm damage, or mold damage, you want a trusted company that has the capacity. The capacity to have the manpower and womanpower to do your job. The capacity to take on any job of any capacity.

SERVPRO of Cape Girardeau & Scott Counties is equipped with the right tools, the right equipment, and the right people to handle your job efficiently and effectively. We offer only the best and most advanced technology and techniques for your home and business, because you deserve it.

No job is too large for the heroes here at SERVPRO of Cape Girardeau & Scott Counties. When that water damage, fire damage, storm damage, or mold damage is just too big for the other companies to handle, rest assured, we can handle it. We’re a locally owned company with the access and resources of large, big-box companies. We’re part of a national network of nearly 1,800 Franchises. This affords us the opportunity to respond quicker with more resources. Additionally, we have our Disaster Recovery Team we can call on any time, 24 hours of the day, 7 days a week, 365 days of the year.

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

Why SERVPRO of Cape Girardeau & Scott Counties? Because when you have fire damage, water damage, storm damage, or mold damage at your residential or commercial property, you want the company that has the capacity to handle your job. If it’s a big job, we can handle it. If it’s a small job, we can handle it. No matter the magnitude of damage, SERVPRO of Cape Girardeau & Scott Counties has the capacity to handle all jobs. Get the professionals! Call SERVPRO of Cape Girardeau & Scott Counties at 573-339-1948.

#1 Restoration Company Awarded 2018 Business of the Year

1/22/2019 (Permalink)

Why SERVPRO #1 Restoration Company Awarded 2018 Business of the Year SERVPRO of Cape Girardeau & Scott Counties is humbled and honored to win the prestigious 2018 Business of the Year Award.

And the Business of the Year Award goes to … SERVPRO of Cape Girardeau & Scott Counties.

2019 is off to a great start for SERVPRO of Cape Girardeau & Scott Counties. We were pleasantly surprised when we heard the news that we won Business of the Year by our local Jackson Missouri Area Chamber of Commerce. This is a huge feat for us. We are incredibly honored to receive this 2018 accolade. We received this prestigious honor and award during the Jackson Chamber of Commerce Banquet, which was held Friday, Jan. 18, 2019.

We couldn’t have achieved this without our heroes. Our heroes work hard every day to make this type of award possible. Our Production Technicians (heroes) are out in the field performing that tough work on a daily basis. For the past 26+ years, when a customer has had fire damage, water damage, storm damage, mold damage, etc., we helped restore their belongings to make it “Like it never even happened.” We did more than that. Like our President and Co-owner Sandy Hastings said, “We put lives back together.” And that’s what we plan to do the next 26 years and beyond.

Check out some of our awesome photos on our Facebook page from Friday night’s epic event. Watch this video revealing SERVPRO of Cape Girardeau & Scott Counties as Business of the Year. Plus, you’ll get to see some behind-the-scenes shots, our owners, some of our heroes and more. You’ll even get some chuckles.

Should you have fire damage, water damage, storm damage, mold damage at your residential or commercial property, rely on the #1 restoration “Business.” “Of the Year” 2019, SERVPRO of Cape Girardeau & Scott Counties has a lot of great plans: continuing to give back to our community, growing our business, creating happy customers, and so much more. And we are looking forward to you being part of our growth, our success, and you being there with us along the way.

Why SERVPRO of Cape Girardeau & Scott Counties? Because we do more than just a job. One of our jobs is to take care of your belongings, restore them to make it “Like it never even happened.” But, more importantly, like our Owner and Vice-president Richard Hastings said, “Our job is to take care of people.” We take care of you throughout that entire journey. We help get you, your family, your home, your business back to “Like it never even happened.”

We’d also like to congratulate Bug Zero for receiving the Small Business of the Year Award and all the other winners from that special night.

To our employees of SERVPRO of Cape Girardeau & Scott Counties, thank you so much. To our customers, thank you so much. To our vibrant community, thank you so much. To our local Jackson Missouri Area Chamber of Commerce, thank you so much. This award would not be possible without each of you. This Business of the Year Award is for YOU!

Why SERVPRO of Cape Girardeau & Scott Counties? Your Local Document Restoration Company

1/16/2019 (Permalink)

Why SERVPRO of Cape Girardeau and Scott Counties? We are your professional local document restoration specialists. If you’re a business owner, you know the vast importance of paperwork. How valuable would that paperwork be if it was ruined during a water damage or store damage? Not so useful, right? This could cause a big problem at your business. If you’re a homeowner, you have highly important paperwork stored at your home. That paperwork wouldn’t be so useful if it was ruined during a water damage or storm damage, either, correct? This could cause a big problem at your home. But, no need to fret! We’re in the problem-solving business. SERVPRO of Cape Girardeau & Scott Counties has the perfect solution for your home and business.

SERVPRO of Cape Girardeau & Scott Counties offers document restoration. Reference this resource to learn more about document restoration. We can restore your documents to make it nearly “Like it never even happened.”   

Benefits of Document Restoration:  

  • Efficient and Effective - Did you know Vacuum Freezing is the most efficient and effective way to salvage damage documents? It’s true. This is a trusted method in the industry. Being effective and efficient can save you time, money and other resources, especially in business, so this is one benefit document restoration can offer your home or business.  
  • NARA-Approved - Vacuum Freezing is the only method that is approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA). These agencies are well-known in the industry. You can have that piece of mind knowing you have the NARA and GSA backing with this method. It’s important to protect what’s important to you.      
  • Safe - Vacuum Freezing is a safe method. There may be other methods that exist, such as dehumidification, but that process can alter the structure of the paper’s fibers, which can cause the papers to become brittle. Dehumidification is a process that is not recommended by any means. Vacuum Freezing is the recommended method. When it comes to important documents for your home or business, go with the trusted and safe method.   

Important Business Documents:

  • Employee W2s
  • Employee W4s
  • Business Plan
  • Bylaws
  • Financial Documents
  • Bank Statements
  • Tax Documents
  • Etc.

All of these documents are vital for any business. And it’s key to be able to restore these documents should they be affected by water or storm damage. And that’s where SERVPRO of Cape Girardeau & Scott Counties comes into play. 

Important Homeowner Documents:

  • Tax Returns
  • Social Security Card
  • Home Insurance Documents
  • Bank Statements
  • Mortgage Statements
  • Pay Stubs
  • Credit History
  • Living Will/Power of Attorney
  • Family Photo Albums
  • Etc.

All of these are very important documents that you may store at your residence. So, if your home is hit with water or storm damage, effective restoration of these documents is key. And this is where SERVPRO of Cape Girardeau & Scott Counties comes into play.   

Tip: If you have important documents that are damaged by water damage or storm damage, and you need to restore them, immediately place them in a freezer. Then, call the professionals at SERVPRO of Cape Girardeau & Scott Counties. We’ll handle it from there.


Why SERVPRO of Cape Girardeau & Scott Counties? We’re your local document restoration company. Want to learn more about document restoration for your home or business? Just contact us. Whenever you need a specialist to restore your documents for your residential or commercial property, there’s only one company you should rely on, and that’s SERVPRO of Cape Girardeau & Scott Counties. Call 573-339-1948. We’d love to discuss these services with you.  

Why SERVPRO of Cape Girardeau & Scott Counties? Experience

12/10/2018 (Permalink)

Why SERVPRO Why SERVPRO of Cape Girardeau & Scott Counties? Experience Why SERVPRO of Cape Girardeau & Scott Counties? Experience. Our qualified heroes are there for your home or business.

Why SERVPRO of Cape Girardeau & Scott Counties? Experience in fire damage. Experience in water damage. Experience in mold remediation. Experience in storm damage. Experience in commercial services. Experience in professionalism. Experience in being helpful. Experience in problem-solving. Experience in being efficient. Experience in being effective. Experience in well-versed backgrounds. Experience in customer service. Experience in creating happy customers.

With over a century of combined experience -- and counting -- in the Fire & Water - Cleanup & Restoration industry, if you have fire or water damage at your home or business, you’ll want a company you can trust and one with a major component: experience. You want a company with credibility, history, a solid reputation and qualified experts. And that’s SERVPRO of Cape Girardeau & Scott Counties.

Experience in Fire Damage & Restoration

SERVPRO of Cape Girardeau & Scott Counties has experience in fire damage and restoration. We specialize in fire damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home or business to pre-fire condition. In addition to fire, smoke, and soot damage, your residential or commercial property may also suffer from water damage as a result of the firefighting efforts. And we’re well-equipped to handle that, too.

Experience in Water Damage & Restoration

SERVPRO of Cape Girardeau & Scott Counties has experience in water damage and restoration. When your home or business has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Cape Girardeau & Scott Counties uses advanced water damage inspection and extraction equipment to help us find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

Experience in Mold Remediation & Restoration

SERVPRO of Cape Girardeau & Scott Counties has experience in mold remediation and restoration. When a home or business suffers a water damage event, a mold infestation can quickly arise and spread throughout a home in 48-72 hours. Because mold can produce allergens and irritants, you will want a professional who has training and experience to properly resolve the mold infestation. If you suspect that your residential property or business has a mold problem, SERVPRO of Cape Girardeau & Scott Counties can inspect, assess and remediate your property.

Experience in Storm Damage & Restoration

SERVPRO of Cape Girardeau & Scott Counties has experience in storm damage and restoration. Storm and flood damage require specialized restoration techniques and equipment. When a storm hits your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business, you need the company with storm damage experience and expertise. SERVPRO of Cape Girardeau & Scott Counties can respond immediately to storm and flooding conditions.

Experience in Commercial Services

Our team of highly trained restoration specialists has experience in commercial services. Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of Cape Girardeau & Scott Counties has the resources and expertise to give you excellent results while minimizing the disruption to your clients. We can help make it “Like it never even happened” for any of the following:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Experienced Heroes

Our team of heroes has a high degree of professionalism. No matter where you may encounter our staff, we represent the company with the utmost respect. We understand the importance of being professional in all settings. We are extremely helpful to our customers. In fact, being helpful is one word that many of our happy customers expressed in our Certificate of Satisfaction (COS). We are there to help you, to serve you. And when there is a problem with fire damage, water damage, mold damage, storm damage at your home or business, our team of heroes knows how to effectively and efficiently resolve that problem. We know how to make it “Like it never even happened.” Our heroes have well-versed backgrounds, which creates a diverse dynamic at SERVPRO of Cape Girardeau & Scott Counties. One of the many things we pride ourselves on is customer satisfaction. We always put our customers first, make them our #1 priority. We are advocates in creating happy customers. To create happy customers is a mantra we firmly stand behind 100%. That’s part of our mission, part of our goal every day. In fact, “create happy customers” is plastered in our office as a constant reminder to our staff.  

Our team of heroes is our biggest asset. They come to the rescue when your residential or commercial property faces a fire damage or water damage. They even come to the rescue if your home or business needs mold remediation, carpet cleaning or any other general cleaning services. SERVPRO of Cape Girardeau & Scott Counties’ highly trained restoration specialists is faster to any size disaster.

Fire damage, water damage, mold damage, storm damage, or any type of damage for that matter, at your home or business can be upsetting and destructive. It can leave you feeling stressed, confused, and vulnerable. When it does, you’ll need a caring expert with experience to guide you through this crisis. SERVPRO of Cape Girardeau & Scott Counties will treat you with respect and empathy, and we’ll always treat your home, business and belongings with care. We’re with you throughout your entire journey. We help to make that unpleasant situation into a pleasant experience. Go with the company that has a diverse portfolio of experience. Experience the SERVPRO of Cape Girardeau & Scott Counties’ way. Call us at 573-339-1948.

Why SERVPRO of Cape Girardeau & Scott Counties? Giving Back to Our Community

12/10/2018 (Permalink)

Why SERVPRO of Cape Girardeau & Scott Counties? Because we give back to our local community. In order to have a vibrant and thriving community, you must continually invest in your community. SERVPRO of Cape Girardeau & Scott Counties takes great pride in being a part of the Cape Girardeau & Scott Counties community. We understand that communities like ours is what holds America together. We want to do our part to ensure the Cape Girardeau & Scott Counties’ communities thrive by helping the less fortunate, keeping the area safe and making our community the best it can be.

Food Pantries

In one capacity that SERVPRO of Cape Girardeau & Scott Counties gives back to the community is by our local food pantries. In 2018, we sponsored two food pantries. In September of 2018, we held one at New McKendree United Methodist Church in Jackson, Missouri. We served more than 70+ families in a 2-hour window. In December of 2018, we held another Mobile Food Pantry at City Church in Cape Girardeau, Missouri. We served more than 60+ families. This one was a huge success, too. It’s always better to give than to receive, and this is one way we wanted to give back to our community and to those families.  

SERVPRO First Responder Bowl

2018 was a special year for SERVPRO. SERVPRO sponsored the first-ever SERVPRO Bowl. This was a bowl specifically dedicated to all of our first responders. We know and understand what they have to endure on a daily basis. We knew we wanted to give them a special gift. As a small token of our appreciation, the marketing team at SERVPRO of Cape Girardeau & Scott Counties put together a special marketing package and personally delivered them to the local First Responders. As part of the sponsorship package, First Responders got four tickets to the big game day. Learn more about this epic event here.

Continuing Education

Throughout the year, SERVPRO of Cape Girardeau & Scott Counties offers a myriad of Continuing Education courses for insurance agents. We know that insurance agents have to have an allotted number of credit requirements to fulfill. That’s one reason we offer these interactive courses just for you. We want to make it as easy and accessible as possible.  

Local Golf Tournaments

SERVPRO is the official cleanup and restoration company for the PGA Tour. This is a national sponsorship we are proud to be a supporter of and humbled. Learn more about our other national sponsorships here.

Local Events

We support local community events. We love to get involved however we can. Over the years, SERVPRO of Cape Girardeau & Scott Counties has been involved and/or sponsored events such as parades, Polar Plunge, Duck Regatta, Breast Cancer Awareness Luncheon, and more. See what other local community events we’ve been involved with.

SERVPRO of Cape Girardeau & Scott Counties loves giving back to our community. We wholeheartedly believe the notion “it’s better to give than to receive.” From food pantries to the SERVPRO Responder Bowl to continuing education to local golf tournaments to local events, we’re there in our community giving back. How will you give back to your community? 

And just remember, if your residential or commercial property is hit with fire or water damage, SERVPRO of Cape Girardeau & Scott Counties gives you back your home or business by making it “Like it never even happened.” Give us a call if it does: 573-339-1948.   

Why SERVPRO of Cape Girardeau & Scott Counties? Local Fire Damage Specialists

12/10/2018 (Permalink)

Why SERVPRO Why SERVPRO of Cape Girardeau & Scott Counties? Local Fire Damage Specialists SERVPRO of Cape Girardeau & Scott Counties is your local fire damage specialists. We make a fire or water damage "Like it never even happened."

Why SERVPRO of Cape Girardeau & Scott Counties? Because we are your local fire damage specialists. If your home is hit with fire damage, would you want a company that is specialized in fire damage repair and restoration or a generalist? We believe you’d want a specialist. And that’s exactly what the heroes at SERVPRO of Cape Girardeau & Scott Counties are.   

A fire to your residential or commercial property can cause a serious detriment and stress to your family. But, our highly qualified and trained fire damage specialists at SERVPRO of Cape Girardeau & Scott Counties can relieve some of that stress by restoring your home or business to make it “Like it never even happened.”     

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The 7 steps listed below illustrate the SERVPRO of Cape Girardeau & Scott Counties’ process for the “typical” fire damage restoration.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

After the fire trucks leave, your home or business likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Cape Girardeau & Scott Counties has the specialized fire restoration training needed to restore your home to pre-fire condition.

If you’re ever faced with fire damage at your home or business and wonder why SERVPRO of Cape Girardeau & Scott Counties, it’s because we are your local fire damage specialists. And we are there with you throughout your entire journey. If you ever have any questions, contact us online anytime. Or, simply give us a ring at 573-339-1948.

Why SERVPRO of Cape Girardeau & Scott Counties? Local Mold Remediation and Restoration Specialists

12/10/2018 (Permalink)

Why SERVPRO Why SERVPRO of Cape Girardeau & Scott Counties? Local Mold Remediation and Restoration Specialists Why SERVPRO of Cape Girardeau & Scott Counties? We are your local mold remediation and restoration specialists.

Why SERVPRO of Cape Girardeau & Scott Counties? Because we’re your local mold remediation and restoration specialists. When your home or business encounters mold, it’s vital to act fast and get mold remediation and restoration specialists there as quickly as possible. And SERVPRO of Cape Girardeau & Scott Counties is faster to any size disaster.

Did you know mold infestation can quickly arise and spread throughout your home in as little as 48-72 hours? It’s true. Mold can be a serious problem at your home or business, so it’s vital that you understand mold and the different types out there. One type of mold out there that may really concern a lot of people is black mold. So, it’s crucial you educate yourself.

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Because mold can produce allergens and irritants, you will want a professional who has training and experience to properly resolve the mold infestation. If you suspect that your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business has a mold problem, SERVPRO of Cape Girardeau & Scott Counties can inspect, assess and remediate your property.


If you ever wonder why SERVPRO of Cape Girardeau & Scott Counties, we’re a company that specializes in mold remediation and restoration. We’re a trusted leader in the restoration industry. Rest assured, SERVPRO of Cape Girardeau & Scott Counties fits the “mold.” To contact your local mold remediation and restoration specialists, call 573-339-1948.

Why SERVPRO of Cape Girardeau & Scott Counties? Local Storm Damage Specialists

12/10/2018 (Permalink)

Why SERVPRO Why SERVPRO of Cape Girardeau & Scott Counties? Local Storm Damage Specialists SERVPRO of Cape Girardeau & Scott Counties is your local storm damage specialists. A storm can occur any time. We offer 24-hr. emergency services.

Why SERVPRO of Cape Girardeau & Scott Counties? Because we’re your local storm damage specialists. Mother Nature can be highly unpredictable. When she strikes, it can result in thousands even millions in property damage. If your residential or commercial property is faced with storm damage, count on the company that has local storm damage specialists, where they have a team of heroes that specializes in storm damage. Count on SERVPRO of Cape Girardeau & Scott Counties.  

Storm and flood damage require specialized restoration techniques and equipment. When a storm hits your home, you need the company with storm damage experience and expertise. SERVPRO of Cape Girardeau & Scott Counties can respond immediately to storm and flooding conditions.

A flood can cause a flood of emotions. We specialize in flooding and storm damage restoration, which is the cornerstone of our business. We have extensive water damage and storm restoration training that allows us to get your home or business back to normal quickly.

Major storms and flooding events can overwhelm many restoration companies, but that’s not the case for SERVPRO of Cape Girardeau & Scott Counties. We can access resources from 1,700+ Franchises across the state and country and even utilize Disaster Recovery Teams for catastrophic storms, disasters and major events.

Our bricks and mortar is situated in Cape Girardeau, Missouri, but we proudly serve the Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie and Benton, Missouri, communities should they have storm damage at their home or business. So, we live, play and work here, too.

Our number one goal is to return damaged items and belongings to preloss condition, to make it “Like it never even happened.” We help you to regain control following a disaster.

Here are some storm damage tips of what to do after flooding:

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

When your home or business is hit with storm damage, why SERVPRO of Cape Girardeau & Scott Counties? Because we are your local storm damage specialists. We can restore your residential or commercial property back to “Like it never even happened.” Contact us online, or call us at 573-339-1948 -- 365 days a year, 24/7. We’re there for you in your time of need.

Why SERVPRO of Cape Girardeau & Scott Counties? Local Water Damage Specialists

12/10/2018 (Permalink)

Why SERVPRO Why SERVPRO of Cape Girardeau & Scott Counties? Local Water Damage Specialists SERVPRO of Cape Girardeau & Scott Counties is your local water damage specialists. We make water damage "Like it never even happened."

Why SERVPRO of Cape Girardeau & Scott Counties? Because we’re your local water damage specialists. We are a trusted leader in the water restoration industry. Our heroes are highly trained water restoration technicians. They are equipped with the training, resources and knowledge needed to best serve all of our customers. One of our daily goals is to create happy customers. And our heroes help us do that.

Water damage can happen at your residential or commercial property at any given moment. We are readily available to respond to our flood or water damage emergency. We even offer 24-hour emergency services. When your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Cape Girardeau & Scott Counties uses advanced water damage inspection and extraction equipment to help find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

SERVPRO of Cape Girardeau & Scott Counties has a highly effective water damage repair and restoration plan for your home or business. Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1 - Emergency Contact

Step 2 - Inspection and Damage Assessment

Step 3 - Water Removal/Water Extraction

Step 4 - Drying and Dehumidification

Step 5 - Cleaning and Repair

Step 6 - Restoration

When your home or business is affected by water damage, SERVPRO of Cape Girardeau & Scott Counties can make it “Like it never even happened.” Check out some of our water damage before and after photos.

The next time you have water damage at your home or business, choose us to see how we make it “Like it never even happened.” Then, you’ll why SERVPRO of Cape Girardeau & Scott Counties is your go-to company. We’ll prove to you how we’re your local water damage specialists. We’re there for you in your time of need. Here’s the number you need to call: 573-339-1948.   

Faster to Any Size Disaster: The SERVPRO of Cape Girardeau & Scott Counties’ Way

11/21/2018 (Permalink)

Why choose SERVPRO of Cape Girardeau & Scott Counties? We’re faster to any size disaster -- whether it’s a fire or water damage. This is the SERVPRO of Cape Girardeau & Scott Counties’ way. If your home or business is hit with fire damage, water damage, or storm damage, we can make it “Like it never even happened.” There is no job that is too big or too small for our team of heroes.

Did you know 475,500 structure fires were reported in the United States in 2016? 475,500. What did that equate to in a dollar amount? $7.9 billion in property damages. And one structure fire was reported every 66 seconds, according to the National Fire Protection Association (NFPA). These are some alarming stats.

Flooding and water emergencies don’t wait for regular business hours, and neither do we. SERVPRO of Cape Girardeau & Scott Counties provides cleanup and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Cape Girardeau & Scott Counties arrives quickly and starts the water extraction process almost immediately.

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to mitigate the damage, the cleaning and restoration costs.

We proudly serve the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie and Benton, Missouri, communities. We’re fast responders to any fire or water damage that may strike your home or business. Because, when your home is ablaze or submerged in water, seconds matter. Because your belongings matter to you. And your safety and restoration of your home or business are important to us.

Combining rapid response time, professionalism, an open and effective line of communication, exemplary customer service and more are reasons why you should choose SERVPRO of Cape Girardeau & Scott Counties for your next fire or water damage. Stayed tuned for future blog posts of other reasons why you should choose us. When your home or business has a fire or water disaster, call the fire & water -- cleanup & restoration team that is faster to any size disaster. And that’s the one and only elite team of SERVPRO of Cape Girardeau & Scott Counties. Allow us to restore your residential or commercial property. We’ve been faster to thousands upon thousands of jobs and counting. Yours could be next. Call us anytime: 573-339-1948.

The Best Local Water Damage Company

10/30/2018 (Permalink)

Why SERVPRO The Best Local Water Damage Company Learn how SERVPRO of Cape Girardeau & Scott Counties is the best local water damage company. Our heroes make it "Like it never even happened."

When your home or business is hit with the worst water damage, you want the best local water damage company to remediate that problem. SERVPRO of Cape Girardeau & Scott Counties is your solution.

Do you know what to do if your residential or commercial property is hit with water damage? If you’ve answered yes, then great. But if you’ve answered no, no worries. That’s why we’ve compiled this handy water damage tips to reference until professional help arrives. This can help you protect yourself, your family and your property.

SERVPRO of Cape Girardeau & Scott Counties is your water damage repair and restoration professionals. Water damage restoration is the SERVPRO Advantage. We have a team of highly trained and qualified water restoration technicians (heroes) to handle any size water damage that occurs at your home or business.

Flooding and water emergencies do not wait for regular business hours to occur. That’s why we offer 24/7 emergency services to be there for you any time of the day. We’re there for you in your dire time of need. You can never predict the severity of these types of disasters. It can leave you and your family with a terrible aftermath. Mother Nature can hit at any given moment. Let’s take Hurricane Florence as a prime example.

Our team took a trip to North Carolina to help those businesses, homes and families get back to life, back to their homes, back to their businesses, back to “Like it never even happened.” Before departure, we were preparing for Hurricane Florence so we had an effective game plan. This afforded us the opportunity to provide our heroes with a blueprint so they knew exactly how to handle each job efficiently and effectively. We equipped them with all the proper equipment to fulfill the jobs at-hand. Although we’re a locally owned company, we have the national resources to back us, especially in times of need.

SERVPRO of Cape Girardeau & Scott Counties is fully equipped to handle any size water damage or disaster. When you’re doing a Google, internet search for the best local water damage company, there are certain things you should look for, and we encompass all of them. Learn more about water damage repair and restoration and why we’re the best local water damage company. We are proud to serve the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie and Benton communities. Contact us if you’re hit with flooding or water damage. Give us a call: 573-339-1948.

How Agents Can Benefit Greatly by Referring SERVPRO of Cape Girardeau & Scott Counties

9/24/2018 (Permalink)

Why SERVPRO How Agents Can Benefit Greatly by Referring SERVPRO of Cape Girardeau & Scott Counties SERVPRO of Cape Girardeau & Scott Counties is proud to have a strategic partnership and be a preferred vendor with Farmers Insurance.

SERVPRO of Cape Girardeau & Scott Counties has some very exciting news. News so big that we want to announce it to the world.

We are officially part of the Farmers Emergency Mitigation Referral Program. This is epic. And we are so very happy, privileged and humbled to be their preferred vendor, to have this strategic partnership with Farmers Insurance. SERVPRO and its franchises have service agreements with many insurance companies across the country. We have relationships with lots of different companies at the Corporate level.

So, what does this mean for agents? Benefits.

As an agent, you care deeply about your customers, and you’re always looking out for their best interest. Know how agents can benefit greatly? By referring SERVPRO of Cape Girardeau & Scott Counties.

Customer service, customer retention, additional product sales and limited warranty two years’ labor/one year materials are all benefits of how you, the agent, can benefit greatly by referring SERVPRO of Cape Girardeau & Scott Counties. Learn how as we extrapolate on the 4 benefits:

Customer Service

Customer service is vital in any industry, especially in the fire and water restoration business, and it’s one of the many benefits agents will reap by referring us. SERVPRO of Cape Girardeau & Scott Counties’ professionals will handle each job according to the highest professional standards, interacting with customers in a professional manner to provide exemplary customer satisfaction.

The science of restoration can be quite complex, but SERVPRO of Cape Girardeau & Scott Counties makes it easy. We are well-equipped, highly trained, have advanced technology and customer diplomacy to handle any size disaster.

Customer Retention

When you have satisfied customers, they can convert to a higher rate of policy retention and renewals. And, ultimately, they will become brand ambassadors for your company, which, as a result, the influx of qualified leads. It will be like the gift that keeps on giving.

SERVPRO of Cape Girardeau & Scott Counties thoroughly documents and communicates each step of the restoration process. We keep you in the loop, because informed customers are happy customers. In fact, that’s one of our mottos: create happy customers. We’re with you throughout the entire journey. Furthermore, we produce the correct claim documentation for fast, easy and effective claim processing.

Additional Product Sales

We’ve all heard the saying, happy wife, happy life. We have that same philosophy for our customers. When customers are satisfied, they are more apt to provide new referrals and to be more receptive to allow you to offer additional insurance options.

If a large-scale disaster or storm hits, SERVPRO of Cape Girardeau & Scott Counties’ System has the resources to get to customers quickly and efficiently. When their needs are met, your relationship has added value.

Limited Warranty Two Years’ Labor/One Year Materials  

Customers enjoy knowing we will not only meet expectations, but exceed expectations, or we will provide re-service at no additional cost for up to two years.

We warrant for two years the workmanship of the emergency mitigation service or restoration work performed. We warrant for one year that all materials, furnished by us, will be new, of good quality and free from defects.

As you can see, there are benefits and real value when agents refer SERVPRO of Cape Girardeau & Scott Counties. We would like to take this opportune time to thank Farmers Insurance for this incredible opportunity. We look more than forward to working with each of you. Here’s to a healthy, happy working relationship. Anytime you need us, have questions or ready to send a referral, simply give us a call at 573-339-1948, or fill out this brief form.