Recent Water Damage Posts

How Water Damage Can Cause Mold Damage

6/13/2019 (Permalink)

You’re on vacation. On the beach. Soaking up the rays. Taking a swim. Laughing. Spending quality time with your family. Playing instead of working. Enjoying the 75-85 degree weather every day. No worries. Life is good.

Little do you know, back home, there has been torrential downpour every day. And you will soon find out how water damage can cause mold damage in your home. But, thankfully, there’s SERVPRO® of Cape Girardeau & Scott Counties.  

But, back to the beach. While you’re there, the last worry on your mind is probably your home. Since you have an alarm system, you have peace of mind knowing the place you’ve built and created memories will be intruder-free once you return home. You don’t worry about any stolen valuables or anything because of that security system you invested in.

Do you know what your home is not protected from? Water damage. Water damage can occur at any given moment. Yes, even while you’re living it up at the beach.

So, you return home, after your 7-day relaxing vacation, to 10-inch standing water in your basement, crawlspace, kitchen, and just about every other room throughout your home. Now, instead of you actually going for a swim at the beach, your belongings are going for a swim inside your home. A huge disaster. Contents are saturated. Mold damage has set in. You’re overcome with a flood of emotions. Not how you envisioned your home to look. And this is when you witness first-hand how water damage can cause mold damage.

When you have water damage at your home or business, you may just think there’s water damage. However, there can be further damage, such as mold damage, especially if you do not act quickly and have the experienced professionals there to make it Like it never even happened.® It’s vital you have a clear understanding of this concept: how water damage can cause mold damage.

When your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, residential or commercial property suffers a water damage event, a mold infestation can quickly arise and spread throughout your home in 48-72 hours. Because mold can produce allergens and irritants, you will want a professional who has training and experience to properly resolve the mold infestation.

As a result of the water damage, chances are, those highly important professional and/or personal documents are saturated. No need to fret, though. SERVPRO® of Cape Girardeau & Scott Counties offers document restoration. We can effectively restore your paperwork. We are your professional local document restoration specialists.

SERVPRO® of Cape Girardeau & Scott Counties is your professional local water damage repair and restoration company. Our experienced and qualified heroes can get your property back to Like it never even happened.®  When your home or business has water damage from flooding or leaks, you need the professional water damage company that can respond immediately and has the expertise and equipment to properly restore your property. Our professional team uses advanced water damage inspection and extraction equipment to help them find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

Now that you’re informed about how water damage can cause mold damage, you can make an educated decision should you be faced with this situation. As you can see, water damage can lead to a host of other issues. From water damage to mold damage to document restoration, the heroes at SERVPRO® of Cape Girardeau & Scott Counties will come to your rescue. If you have a vacation planned in the near future and are concerned your home or business may be affected by water damage, you can have peace of mind knowing we’re just a phone call away: 573-339-1948.

And don’t forget you can lessen your risk of a water damage while you’re gone by turning off your water supply.

DIY Water Damage Scenarios

5/27/2019 (Permalink)

Water Damage DIY Water Damage Scenarios When you have water damage at your home or business, rely on the professionals at SERVPRO of Cape Girardeau & Scott Counties to properly handle it.

Your dishwasher overflows overnight. There is two inches of standing water on top of all of your hardwood floors in your kitchen and dining room. You call your uncle because he has an extra shop vac. He willingly brings it over and starts helping you suck up water. Together, with two shop vacs, it takes you three hours to suck up all of the standing water. You make a run to Buchheit’s and pick up some large box fans. You set them up and let them run all day. The next morning, you notice some warping in your hardwood floors and think, “How is that even possible? We sucked up all the water?” The next morning, it’s even worse. Now you have to seriously consider replacing your beautiful but expensive hardwood floors.

What would have happened if you called the professionals at SERVPRO® of Cape Girardeau & Scott Counties right away?

A bright green truck would have pulled up to your house, and a crew would have used a truck-mounted vacuum or submersible pump to suck up the water in a fraction of the time. With stronger power, more water between the wood panels would have been extracted and removed, making the drying process faster. After extraction, we would have placed a calculated amount of commercial-grade dehumidifiers and air movers to aid the drying process. We also would have used our specialty equipment drying mat on the hardwood floors that continuously pulls water from between the cracks and specifically guides airflow between panels. Our professionals would have returned every day to monitor the drying process and adjust, where needed. Your hardwood floors could have been saved.

You have friends coming over to watch the game in your mancave downstairs. It’s been raining all day. Your buddies arrive and you take them downstairs only to discover that your sump pump failed, and your heavenly oasis is now covered in soppy carpet. Well, at least you have manpower. With a team effort, some shop vacs, and all the towels in your home, you manage to take a handle on the situation. You finally get to sit down and watch the end of the game. Not how you wanted to spend your night, but at least it’s taken care of.

The next week, those same friends return for a game night. You go downstairs to rearrange the furniture to put up some card tables and notice some stains in your carpet and a musty odor. There’s also a discoloration along part of the wall nearest the sump pump. Everyone else that night also notices the odor in the basement.

What happened?

You didn’t call the professionals at SERVPRO® of Cape Girardeau & Scott Counties. Our professionals would have used commercial grade equipment to properly extract the excess water in the carpet and identified the source of the water as Category 2 “Grey Water,” requiring the carpet pad to be removed due to the contaminated water. We would have set our professional, calculated amount dehumidifiers and air movers to properly dry the carpet and affected drywall. Our professionals would have used furniture blocks underneath your sofa so that the wooden legs would not have contacted the wet carpet and left stains. We also would have monitored the drying progress of the floors and walls until they reached the drying goal. Then we would have cleaned your carpets to decontaminate them.

Since you chose to handle the situation yourself, the floors and walls were not properly dry, and your furniture stained your carpet. The discoloration on the wall along with the odor are now evidence of a possible mold problem. Not to mention, there are contaminants contained in your carpet pad and carpet because the situation was not handled by a professional.

When you have a water damage at your home or business, rely on the professionals at SERVPRO of Cape Girardeau & Scott Counties to properly handle the mess. In the long run, you’ll be glad you did. Call us at 573-339-1948.

How April Showers Can Bring Water Damage to Your Home or Business

4/25/2019 (Permalink)

Beware! Wondering how April showers can bring water damage to your home or business? Torrential downpour can cause pipes to leak, can affect plumbing, can cause roof leaks, can cause damage to infrastructures, and so much more. Sure, April showers can bring pretty May flowers, but it can also bring more than what you bargained for. If any of the above happens as a result from those April showers, call on SERVPRO of Cape Girardeau & Scott Counties to make your water damage “Like it never even happened.”

See if you can find all the words in this fun and interactive water damage word search.

The professionals at SERVPRO of Cape Girardeau & Scott Counties use advanced water damage inspection and extraction equipment to help find moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

Click the links below to see before and after photos of how our heroes here at SERVPRO of Cape Girardeau & Scott Counties made water damage for both commercial and residential properties “Like it never even happened.”

Commercial water damage from a main break in Kelso, Missouri

Commercial water damage

Commercial water damage from a main break in Scott City, Missouri

Residential water damage from a pipe in Jackson, Missouri

Residential water damage from a broken pipeline in Perryville, Missouri

Residential water damage from frozen pipes at Bent Creek


If you’re worried about how April showers can bring water damage to your home or business, you can feel worry-free with SERVPRO of Cape Girardeau & Scott Counties. Because we make it “Like it never even happened.” When your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, residential or commercial property has water damage from flooding or leaks, you need the professional water damage company that can respond immediately and has the expertise and equipment to properly restore your property. We offer 24-hour emergency services in case you have this kind of emergency. We also have the capacity to handle a plethora of customers at one time because time is of the essence. If you and the rest of your neighborhood are all underwater, don’t worry because we can take care of you all. If you do have a water emergency, just give us a call at 573-339-1948.

Water Damage From a Sewage Backup

3/19/2019 (Permalink)

Water Damage Water Damage From a Sewage Backup If you have water damage from a sewage backup, the SERVPRO of Cape Girardeau & Scott Counties' heroes can make it "Like it never even happened."

Have you ever had water damage from a sewage backup at your home or business? It can cause your emotions to “overflow” and present a big problem, but it doesn’t have to. SERVPRO of Cape Girardeau & Scott Counties can clean up that nasty job to make it “Like it never even happened.”  

Water damage can come from a myriad of sources: toilet, dishwasher, bursting or leaking pipes, HVAC system, and more. Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses, which could lead to serious illness. Special training and equipment are a necessity to safely clean this type of contamination. And that’s where the heroes of SERVPRO of Cape Girardeau & Scott Counties come into play.

Our heroes are well-equipped, experienced and trained to handle any size water damage and any category.

Here are three categories of water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, Category 1 water can quickly progress into Category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, it can degrade into Category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for Category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

If your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie, or Benton, Missouri, residential or commercial property experiences water damage from a sewage backup, go with the sewage cleanup and restoration professionals at SERVPRO of Cape Girardeau & Scott Counties. Call us 24 hours a day, 7 days a week, 365 days of the year. For easier and faster access, program our number in your phone: 573-339-1948.

How Water Damage Affects Your Business

1/29/2019 (Permalink)

Ever wonder how water damage affects your business? If you’re a business owner, that’s a question you should ponder. Because, sooner or later, you may experience a water damage at your commercial property. And in order to quickly get back in business, so it doesn’t result in lost sales, it’s important you know what actions you should take. If you have water damage, the first thing we encourage you to do is call the water damage restoration professionals here at SERVPRO of Cape Girardeau & Scott Counties, because we can get your business back to “Like it never even happened.”  

Commercial water damage restoration presents unique challenges. But, you can feel rest assured the team at SERVPRO of Cape Girardeau & Scott Counties is highly qualified to handle it effectively and quickly. We have the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. Learn more about our training and certifications.

Here are 4 ways that water damage affects your business:

  1. Health and safety risks
  2. Emotional hardship
  3. Property damage
  4. Economic loss

Here at SERVPRO of Cape Girardeau & Scott Counties, it’s always our #1 goal to create happy customers. So, anytime a customer has water damage, or any type of damage, we do everything in our super”hero” powers to make it right, to make them happy, to make it “Like it never even happened.” We go above and beyond. In fact, here’s a testimonial of a happy customer who had water damage at his business:

Happy customer testimonial:

“Dear Ms. Hastings,

It is without reservation and without request that I am writing this letter concerning the performance of your team with the recent water damage/flood situation that occurred at our facility on Nash Rd. Within 2 hours of my initial call to your office on Saturday morning, January 7, 2017, your General Manager, Brian McCallister, was on-site and was mobilizing a wide array of assets to the site starting immediate restoration services. We discussed the need to be operational on Monday morning and what steps needed to be taken to accomplish that goal.

Brian and his team worked well into the night Saturday night and were back in early Sunday morning continuing the necessary work to meet our established time frame. By Monday morning, the mud and water was cleaned up, the wet carpet removed and the bottom 12 inches of drywall and insulation throughout the whole office area had been removed and we were able to operate on Monday with very minimal disruptions. Over the course of the next 3 weeks, SERVPRO continued to clean, dry and disinfect every inch of the area and return us to normal operations in record time. Now it's like this catastrophic event never even happened and it is very much in due to the actions of you and your team of professionals who came willing, ready and able to do whatever it took to save our business. From the bottom of my heart, I wish to thank you, Brian and your whole team for such an outstanding effort.”

Very truly yours,

Darryl ******

Read other happy customer testimonials here.

There's never a convenient time for water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need. We’re always ready to get your business back to “Like it never even happened.” like we did for Darryl, and can do for you. Get in touch with SERVPRO of Cape Girardeau & Scott Counties today: 573-339-1948.

Types of Water Damage

1/25/2019 (Permalink)

Water Damage Types of Water Damage SERVPRO of Cape Girardeau & Scott Counties makes water damage at your home or business "Like it never even happened."

Did you know there are different types and categories of water damage? There are actually three types of water damage that can affect your home or business: water/sewer backup, overflow and discharge, and flood. Because SERVPRO of Cape Girardeau & Scott Counties is your water damage repair and restoration specialists, we can quickly and effectively restore your residential or commercial property to get it back to “Like it never even happened.”

Water/Sewer Backup

Water/sewer backup is what occurs when water comes up or is pushed up into your home or business through the pipes from a sewer or drainage system. This type of water damage, which is highly unsanitary, can greatly affect your personal property and your health. Potential sources of water/sewer backup are as follows:

  1. Blockage of a city sanitary main
  2. Aging sewer system
  3. Tree roots
  4. City-related pipeline issues   

Overflow and Discharge

Overflow and discharge water damage can happen as a result of water escaping or overflowing from appliances, pipes or water outlets in your home or business. Your bathtub or washing machine is a good example of what can cause overflow water damage.

Discharge occurs when water is released from plumbing or appliances, then, in turn, floods your home. An example of this would be if a water heater decides to give out or if a pipe bursts. This can cause a sudden discharge of water.

Seepage is also categorized under overflow and discharge water damage. Unlike overflow and discharge, which results in copious amounts of water in your home, seepage is not all of a sudden. Since that is the case, seepage is typically not covered under insurance claims.

Flood

Contrary to popular belief, there is a difference in flood damage and water damage. According to Google, a flood is defined as a general and temporary condition of partial or complete inundation of two or more acres and two or more properties of normally dry land. Flood damage can only be caused by the following water sources: Overflow of inland or tidal waters. As for water damage, that refers to an array of potential “losses caused by water intruding where it will enable attack of a material or system by destructive processes such as rotting of wood, growth, rusting of steel, de-laminating of materials such as plywood, and many others,” according to Wikipedia. It’s vital to know what your insurance policy covers. Because, in most cases, a flood is typically not covered.

Get other tips and learn more about the different types of water damage.   


SERVPRO of Cape Girardeau & Scott Counties’ team of qualified heroes can educate you on the different types of water damage. We have highly trained water restoration technicians who can come to your rescue. We are a locally owned and operated business with national resources that is faster to respond to any size water damage, any size disaster you may have at your home or business. We’re readily available to restore your residential or commercial property 24 hours a day, 7 days a week, 365 days of the year. You can contact us anytime. Make the call today: 573-339-1948.

How Water Damage Affects Your Home

1/2/2019 (Permalink)

Water Damage How Water Damage Affects Your Home It's crucial you know how water damage affects your home. SERVPRO of Cape Girardeau & Scott Counties can make it "Like it never even happened."

Wonder how water damage affects your home? Significantly! When it comes to water damage or flood damage, time is of the absolute essence. And if it’s not properly handled, it can result in further damage, such as mold damage. It’s critical that you contact the water damage specialists at SERVPRO of Cape Girardeau & Scott Counties at the first sign of water or flood damage.

According to this article from Angie’s List, below you will see just how water damage can affect your home within minutes, hours, days and weeks.

Water damage within minutes:

  • Water contamination spreads, rapidly increasing claim costs.
  • Moisture-sensitive furniture finishes begin to turn white.
  • Furniture standing on saturated carpets will begin to leach and stain the carpeting.

Water damage within hours:

  • Furniture in direct contact with water begins to delaminate and swell.
  • Normal household odors, amplified by humidity, become glaringly apparent.
  • Dyes from non-colorfast fabrics begin to bleed.

Water damage within days:

  • Fungi appear, along with their characteristic musty odors.
  • Severe warping and cupping of wood become apparent. Wood floors may become unsalvageable.
  • Paint blisters, and wallpaper adhesives release and start to peel away.
  • Wood structural members begin to swell, warp and split apart.

Water damage within weeks:

  • Mold sinks roots into organic materials and destroys their integrity.
  • Occupants must be evacuated due to health hazards.
  • Allergen sensitivity may arise from microbial growth.
  • A complete gutting of the structure may be necessary, which will drive the claim up astronomically and displace the occupants.

Since water damage greatly affects your home and can cause serious damage, SERVPRO of Cape Girardeau & Scott Counties offers 24-hour emergency services. We’re faster to any size disaster. In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Cape Girardeau & Scott Counties arrives quickly and starts the water extraction process almost immediately.

Upon reading this, you learned how water damage can affect your home immensely. But, with a trusted leader, you can count on SERVPRO of Cape Girardeau & Scott Counties to get your residential property back inhabitable and “Like it never even happened.” That way, you can get back to work, back to life. For all your water damage or flood needs, call us: 573-339-1948.

How We Make Water Damage "Like it never even happened."

12/27/2018 (Permalink)

Water Damage How We Make Water Damage "Like it never even happened." The heroes at SERVPRO of Cape Girardeau & Scott Counties makes water damage at your home or business "Like it never even happened."

Water damage or flood damage can cause a “flood” of emotions. Wonder how we make water damage “Like it never even happened.”? SERVPRO of Cape Girardeau & Scott Counties specializes in water damage restoration, which is the cornerstone of our business. And we make it our business to make it “Like it never even happened” at your home and business. We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Learn more about our IICRC training and certification, employee certification training and more.

We are the water damage restoration specialists. And that’s the SERVPRO Advantage. We live and work in this community, too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Cape Girardeau & Scott Counties is nearby and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Cape Girardeau community and want to do our part to make our community the best it can be.

Water damage or flood damage doesn’t have to interrupt your home, your business, or your life. SERVPRO of Cape Girardeau & Scott Counties is a company that’s locally owned, but with the luxury of national resources. Now that you’ve learned how we make water damage “Like it never even happened.” contact us today. Give SERVPRO of Cape Girardeau & Scott Counties a call anytime: 573-339-1948.   

Water Damage Emergency Tips

12/3/2018 (Permalink)

Water Damage Water Damage Emergency Tips These water damage emergency tips can save your home or business. SERVPRO of Cape Girardeau & Scott Counties makes it "Like it never even happened."

It’s critical that you’re equipped with water damage emergency tips should water damage strike your home or business. If it does, your primary focus should be safety first. SERVPRO of Cape Girardeau & Scott Counties cares about the safety of you, your family, your fur babies, your home, and your business. Here are some questions and things you should ponder if you’re faced with water damage:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have a flood at your residential or commercial property? Here’s what you should do after flooding:

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

While it’s important to know what to do in the event of water damage, it’s as equally important to know what NOT to do after flooding:

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging.

Follow these water damage emergency tips should you face water damage at your residential or commercial property. SERVPRO of Cape Girardeau & Scott Counties is your trusted leader in the water restoration industry. We have a team of highly trained heroes to come to your rescue 24/7, 365 days of the year. We make it "Like it never even happened." Should you have water damage at your home or business, follow these water damage emergency tips, then call the professionals at 573-339-1948.

What to Do When You Have Water Damage

9/19/2018 (Permalink)

Imagine: You’re on the last day of your family vacation, soaking up the rays, getting a nice tan, swimming in the pool or ocean, just living it up to the fullest before you have to depart. Now, you’re on your way back home, sharing lots of laughs with your family and loved ones. You finally arrive home safely. Then, you walk into your home and … surprise. The ocean has taken a vacation at your residence. You now have a beach inside your home. Not so much fun, huh?!

Before you leave for a vacation, or anywhere for that matter, there are some things you can do to prevent water damage. However, it’s not always preventable. It can be very stressful dealing with this type of situation, but having a clear plan can help alleviate the situation at hand. As you know, water damage doesn’t have a time schedule. It can happen at the least unlikely times. But, when it does, SERVPRO of Cape Girardeau & Scott Counties is available 24/7, 365 days of the year. When you experience such, it’s important you know what to do when you have water damage. Follow these 5 tips:

Stop the Water Source  

Water damage can be a result of a number of things such as a pipe burst, dishwasher malfunction, and so much more. If either of these happen, find the source where the water is coming from and stop the water source immediately. Then, contact water damage professionals.

Turn Off the Power

When you have water damage in your home or business, it’s key you turn off the power immediately to avoid a serious potential hazard. Know beforehand where the source is so you can act fast and shut it off in the event of water damage.

Assess the Damage

Assess the water damage to see the severity of it. Make sure you take photos and other documentation as proof for your insurance company. And once the professional is on-site, consult with him or her and do a walkthrough to help determine what will be needed to help you get it back to “Like it never even happened.”

Rescue Your Most Valuable Possessions

Water damage can ruin your most valuable possessions. If possible, rescue them from the flooded area as soon as you can to help prevent further damage. This can include valuables such as jewelry, heirlooms, money, photos/photo albums, awards, etc. Protect your investment and rescue your most valuable possessions as early as possible.

Call SERVPRO of Cape Girardeau & Scott Counties to the Rescue

It’s crucial that you act fast when you have water damage at your residential and/or commercial property. Because, if you don’t, you can have a bigger issue on your hand, like mold. Thankfully, our highly trained specialists (heroes) are well-equipped to handle either. Allow our heroes to restore your home and/or business after a water damage. Call us today at 573-339-1948.

Why call SERVPRO when you have a water damage?

7/24/2018 (Permalink)

There's no such thing as a small disaster--especially when a small leak now could blossom into a big claim later. Unseen water can soak through walls, seep through carpet and pool on sub floors, causing major problems over time. You need help--fast.

No matter what time of day or night, contact SERVPRO of Cape Girardeau & Scott Counties to begin emergency mitigation.

Emergency Mitigation

Emergency Mitigation means under normal circumstances, a professional from our local Cape Girardeau office can be on-site within four hours to begin drying your building and restoring contents. The faster the water is removed, the less chance of serious damage to your facility.

SERVPRO Professionals

Every SERVPRO Professional is trained and understands how to manage the drying process. BY utilizing state-of-the-art equipment and the latest technology, your structure will be quickly and thoroughly dried, which helps prevent secondary water damages.

SERVPRO Professionals will remove moisture and any contaminants by disinfecting and deodorizing to safely clean and dry your building and contents. Help ensure the value of your property by calling SERVPRO of Cape Girardeau & Scott Counties.

Restoration Network

SERVPRO'S network of more than 1,700 Franchises is ready to help in the event a fire, water, or mold loss occurs. Call on arestoration system serving insurance companies and their insureds, as well as thousands of commercial property owners in North America. You can trust the SERVPRO® Brand, too!

We're the Water Damage Restoration Team Near You!

3/20/2018 (Permalink)

Water Damage We're the Water Damage Restoration Team Near You! With our office in Cape Girardeau, we service Cape, Scott, Bollinger, Mississippi, and Perry Counties.

When water damage puts the things that matter most on the line, you need the very best help on the line as well. That’s why knowing the easiest ways to contact the SERVPRO® nearest you is so important. Just visit SERVPROcapegirardeauscottcounties.com on your computer, tablet, or mobile device or simply call 573-339-1948 to get the team that’s faster to any size disaster. We’re a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of water. So whether you are responsible for 1,000 square feet or 100,000—be ready for the worst with the very best: SERVPRO of Cape Girardeau & Scott Counties. With a network of more than 1,700 franchises ready to help in the even of a water loss, our local team, owned by Richard and Sandy Hastings, has all the resources needed to take care of you. Call on a restoration system serving insurance companies and their insureds, as well of thousands of commercial property owners in North America. SERVPRO® is a brand you can trust…and we’re just down the street.

The Super Bowl

1/30/2018 (Permalink)

Water Damage The Super Bowl Call the green team that's ready to clean!

You have a bunch of friends over to watch the Patriots play the Eagles in Super Bowl LII. You're all enjoying classic Super Bowl snacks: buffalo dip, wings, BBQ sliders, and maybe a cold one. 

Can't miss the game. Can't miss the commercials.

The only time to go to the bathroom is while they are setting up for the halftime show.So EVERYONE has to go in that small window of time.

That's a lot of flushing in a short period of time.

Right as JT finishes up his last song, the last person runs out of the bathroom saying that the toilet is overflowing and there is water all down the hall.

Well, there goes the rest of the game.

Or not.

Download our SERVPRO Ready App NOW and set SERVPRO of Cape Girardeau & Scott Counties" as your preferred franchise. That way all you have to do is "tap, tap, tap," and we'll be on our way, and you can finish the game knowing help is on the way.

Or you can call us at 573-339-1948. Our 24-hour emergency services are ready to take care of that water from your overflowed bowl during the Super Bowl.

An Unwanted Valentine

1/25/2018 (Permalink)

Just before you and your significant other head out the door for a romantic Valentine's dinner, a pipe bursts in your wall spraying water everywhere.

Exchange the heels and dress shoes for water boots because your house is a sloppy mess.

OR...

Download our SERVPRO Ready App NOW and set SERVPRO of Cape Girardeau & Scott Counties" as your preferred franchise. That way all you have to do is "tap, tap, tap," and we'll be on our way, and you can still go out and have a nice Valentine's date knowing that the water restoration and cleanup professionals are taking care of your house to make it "Like it never even happened."

We are also available at 573-339-1948. Our 24-hour emergency services are ready to take care of your wet, unwanted valentine so that you can still spend time with the one that you love.

Frozen Pipe Winter Problems

1/2/2018 (Permalink)

Water Damage Frozen Pipe Winter Problems Download the SERVPRO Ready App today

It has been unusually cold to start off the new year. This bitterly cold weather often causes water pipes to freeze and then burst, causing a cold, wet mess in your home or business.

SERVPRO of Cape Girardeau & Scott Counties can take care of your busted frozen pipes. We have a commitment to be on-site within 4 hours of receiving your call, which means the sooner we get to work to restoring your property to preloss condition.

Take the time now to download the SERVPRO Ready Plan App. Create your profile now, so that when disaster strikes, we are just a few quick taps away from helping you in your time of need. Be sure to set SERVPRO of Cape Girardeau & Scott Counties as your preferred franchise to ensure a quicker response.

When the cold weather takes control of your life, we help you regain that control. Call us at 573-339-1948.

Wet Document Restoration

9/26/2017 (Permalink)

Water Damage Wet Document Restoration SERVPRO® has a million-dollar Vacuum Freeze Drying Chamber

Restoring Your Wet Documents

Did you know that SERVPRO of Cape Girardeau & Scott Counties has the capabilities to restore your wet documents? We use a special combination of vacuums and pressure to achieve sublimation to dry wet papers in a special drying chamber. Sublimation is the direct conversion of a solid into a gas without passing through the liquid stage. This technique of Vacuum Freeze Drying is the only method that the NARA and GSA approve. That’s why the most important detail in document restoration is immediately freezing all wet papers to stop any more damage from occurring.

The following is a non-exclusive list of items we can dry in our chamber:

  • Medical Records / Patient Records
  • Sheet Music
  • Blueprints
  • Company Records
  • Customer Records
  • Archived Records
  • Government Documents
  • Historical Documents
  • Magazines
  • Maps
  • Photos
  • Pressed Plants
  • Drawings
  • VHS Tapes
  • Log Books
  • Certificates / Diplomas
  • Transcripts
  • Books

What We Offer

Our document restoration service is not limited to simply drying wet papers. The following is a list of services we offer for documents:

  • Cleaning
  • Sterilization*
  • Deodorization
  • Certified Destruction
  • Digitization**

Certified to Handle Health Information

All Drying Chamber personnel are Master HIPPA certified, so handling PHI files should not be a concern. We also track documents through a Chain of Custody process according to HIPPA Guidelines.

Call the Professionals

Whether it’s a hospital, local city hall, library, or basement that floods, SERVPRO of Cape Girardeau & Scott Counties has the capability to save your precious documents.

* Gamma Irradiation is a process that is used for disinfecting and decontaminating documents or other consumer goods. 

** We use state-of-the-art equipment to turn your paper copy into a digital file.

Your Professional Water Mitigation Specialists in Perryville

9/16/2017 (Permalink)

Water Damage Your Professional Water Mitigation Specialists in Perryville If you have a water damage in Perry County, call 573-339-1948.

Did you know that SERVPRO of Cape Girardeau & Scott Counties makes a promise to be onsite to your emergency in your Perryville home or office within 4 hours of our initial contact? That means your water damage is a priority for us.

From Lake Perry to Friedheim, SERVPRO of Cape Girardeau & Scott Counties services all of Perry County. So if your toilet overflows, ice maker leaks, pipes burst, sewage backs up, or a water main ruptures, have SERVPRO of Cape Girardeau & Scott Counties on speed dial and give us a call. Or better yet, download the SERVPRO Ready Plan App and set up your account now, especially since it’s National Preparedness Month. Be sure to set SERVPRO of Cape Girardeau & Scott Counties as your preferred franchise so that our response time can be even faster. Then if you have a water damage, we are only the push of a button away. Doesn’t that put your mind at ease?

Don’t worry Perryville, we’ve got your back. And your basement.

March Madness

3/17/2017 (Permalink)

Is your bracket busted yet?


A busted bracket is better than a busted water pipe. We specialize in water restoration at SERVPRO of Cape Girardeau & Scott Counties. Our 24/7 Emergency Services means that we are available to help you the moment you call. Whether you have feet of standing water in your basement or just a damp carpet, we have the equipment needed to stop the damaged cause by unwanted water. Following a water damage, we can also clean and deodorize your flooring, helping get rid of the memory of that nightmare.


SERVPRO® Ready Plan


To be better prepared for the upset, you can download our Ready Plan App here, https://ready.SERVPRO.com/home/mobileapphttps://ready.SERVPRO.com/home/mobileapp. By creating a profile BEFORE your emergency, you can save time and energy if and when the emergency occurs. We are here to help when disaster strikes.


March Madness is for basketball, not your home.

Sikeston’s 24-Hour Emergency Water Damage Service

1/18/2017 (Permalink)

Water Damage Sikeston’s 24-Hour Emergency Water Damage Service We provide 24-hour fire and water damage restoration service in Cape Girardeau, Jackson, Sikeston, Perryville, Scott City, Gordonville, Millersville.

SERVPRO of Cape Girardeau & Scott Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.


We Answer the Phone Ready to Help
Call Today – (573) 339-1948


We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Cape Girardeau & Scott Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.


What to Expect


When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.


Our SERVPRO Representative will ask several questions:



  • Your name and contact information

  • Your insurance information (if applicable)

  • The street address of the water-damaged home or business

  • When did the flooding or water damage occur?

  • What caused the water damage (if known)?

  • Is there electricity available (on-site)?


About SERVPRO of Cape Girardeau & Scott Counties


SERVPRO of Cape Girardeau & Scott Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


Meet Our Crew: http://www.SERVPROcapegirardeauscottcounties.com/employee-photos


Certifications: http://www.SERVPROcapegirardeauscottcounties.com/company-profile

Faster to your Cape Girardeau Area Water Damage

10/17/2016 (Permalink)

Water Damage Faster to your Cape Girardeau Area Water Damage SERVPRO of Cape Girardeau & Scott Counties provides 24-hour fire and water damage restoration service from Perryville to Sikeston.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Cape Girardeau & Scott Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Cape Girardeau & Scott Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (573) 339-1948 

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Cape Girardeau & Scott Counties

SERVPRO of Cape Girardeau & Scott Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. We service Cape Girardeau, Jackson, Sikeston, Perryville, Scott City, Chaffee, Charleston, East Prairie, Marble Hill, Benton, and any other area in or around Cape Girardeau County, Scott County, Perry County, Bollinger County, or Mississippi Country.

Our New Green Machine

11/5/2015 (Permalink)

Water Damage Our New Green Machine Our New Van

Check out our latest addition! We use these vans to transport air moviers, dehumidifiers, truck mounts, and cleaning supplies to your home or office. Our green machines help us take care of fire and water damage, sewer backups, mold, ducts, and carpet cleaning. These bad boys help us get the job done. Whatever the emergency, we are there! Keep an eye out for these eye-catching vehicles and know that SERVPRO® of Cape Girardeau & Scott Counties is Ready for whatever happens® to make it Like it never even happened®! Call us today for a free estimate, and you might get to see one of our green vehicles in action!