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Fire & Water - Cleanup & Restoration

Archived Blog Posts

A Common Misconception: Bleach + Mold

6/5/2019 (Permalink)

Have you ever wondered or Googled, “Does bleach kill mold?” Contrary to popular belief and your findings, bleach does NOT kill mold. Bleach can actually contribute to mold growth. The trusted and experienced mold remediation and restoration company, SERVPRO of Cape Girardeau & Scott Counties, is here to educate you on this topic: a common misconception: bleach + mold.

As stated above, bleach can contribute to mold growth. If you suspect mold at your residential or commercial property, please know that bleach is not the solution. It may seem like an inexpensive way to remediate your mold problem, but, with the use of bleach, you could be causing more harm than good. Besides, bleach loses its effectiveness over a period of time.    

Here are some other frequently asked questions (FAQ) surrounded around mold:

  • Where are molds found?
  • How do I test for mold?
  • What are some common indoor molds?

And the list of questions goes on. Get those answers to the aforementioned questions and more here.

Confusion and misunderstanding surround the topic of mold and mold remediation. Some restoration businesses even make claims to remove all mold from a building. This is a fallacy. Here at SERVPRO® of Cape Girardeau & Scott Counties, our heroes are trained mold damage specialists who get started quickly to get your home or business back to normal, with specific training and certifications to handle your restoration needs. Our advanced equipment helps to detect and stop the source of water feeding the mold. We then isolate the affected area using a negative air pressure chamber.

The best way to combat a common misconception is to educate yourself, immerse yourself in that subject.

10 facts about mold:

  • Mold infestation can quickly arise and spread throughout a home in 48-72 hours.
  • Mold is present almost everywhere -- both indoors and outdoors.
  • Mold spores are microscopic.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.
  • Microscopic spores serve as a conduit, which allow those spores to float along in the air and enter a home or business through windows and HVAC systems. They can even hitch a ride from your pets and travel indoors.
  • Mold comes in many colors and shapes.
  • “The U.S. Centers for Disease Control and Prevention (CDC), the Institute of Medicine of the U.S. National Academy of Sciences, the World Health Organization and Health Canada all agree that living or working in a building with mold damage results in increased risk of respiratory disease.” Learn more here.

Mold can produce allergens and irritants. You will want a professional who has training and experience to properly resolve the mold infestation. If you suspect that your residential or commercial property has a mold problem, SERVPRO of Cape Girardeau & Scott Counties fits the mold and can inspect, assess and remediate your property.

Now that you’ve been educated on this topic: a common misconception: bleach + mold, will you give us your next mold restoration job? Call the mold specialists at 573-339-1948. We’ll make that mold damage at your home or business "Like it never even happened."

Why SERVPRO®? Here are 3 reasons why.

5/31/2019 (Permalink)

Why SERVPRO Why SERVPRO®? Here are 3 reasons why. If you want the best and leading restoration company, choose SERVPRO® of Cape Girardeau & Scott Counties for your home and business.

Have you ever had fire damage, water damage, storm damage, or mold damage at your home or business and wondered what restoration company should I use, why SERVPRO®? Here are 3 reasons why you should choose SERVPRO® of Cape Girardeau & Scott Counties versus other local restoration companies. But, there are plenty of more reasons.

1. Proprietary Products

The SERVPRO® Professional Cleaning Products, LLC., team works diligently to help Franchisees succeed with top-notch cleaning products so we can clean and restore your home or business to make it “Like it never even happened®.”

SERVPRO®, through SPCP, offers an extensive cleaning product and agent line to the Franchise System. We produce 89 cleaning products on-site year-round. Plus, we have 61 cleaning products from outside vendors. Combined, the SPCP team offers a total of 150 cleaning products to assist our Franchise so we can assist and best serve your residential or commercial property. We make the best products because the heroes at SERVPRO® of Cape Girardeau & Scott Counties believe you deserve the best.

Why is this important? When SERVPRO® production crews are out on a job for you, they are likely using SERVPRO’s® proprietary products. This allows us to own the cleaning and restoring products by offering an exclusive line available only to SERVPRO® customers. The SPCP team motto is, “Supporting Franchises through research, development, testing and production of high-quality cleaning products.

2. Community & Globally Oriented

SERVPRO® of Cape Girardeau & Scott Counties is both a community-oriented and globally-oriented company. We love to give back to our community year-round. We do this through a myriad of community efforts, such as Food Pantries, partaking in local events, golf tournaments and more. Get a glimpse at some of those local events here.

We do things on a larger scale, too, such as sponsoring children in third world countries. We understand the importance and impact of giving back. Being community & globally-oriented is one of many reasons we attribute our success to.

We’re a locally owned and operated business, so we live, work, play, and worship in this community, too, just like you.

3. Capacity to Handle All Jobs

No matter the size or extent of damage you have at your commercial or residential property, SERVPRO® of Cape Girardeau & Scott Counties has the capacity to handle all jobs -- large and small. We have the resources to handle storms and disasters. When a major storm hits, it may overwhelm other local restoration companies. SERVPRO® of Cape Girardeau & Scott Counties can scale our resources by accessing the equipment and personnel of 1,800 Franchises. Additionally, we have easy access to Disaster Recovery Teams, which specialize in major storms and catastrophic events.

We have the capacity to handle any of these jobs:

  • Fire damage repair & restoration
  • Water damage repair & restoration
  • Mold remediation & restoration
  • Air duct & HVAC cleaning
  • Biohazard
  • Carpet & upholstery
  • Ceilings, floors & walls
  • Drapes & blinds
  • Odor removal
  • Sewage
  • Trauma & crime scene
  • Vandalism & graffiti
  • Commercial cleaning
  • Document restoration

Why SERVPRO®? Here are 3 reasons why you should choose SERVPRO®of Cape Girardeau & Scott Counties for your next residential or commercial cleanup and/or restoration job: proprietary products, community & globally-oriented and capacity to handle all jobs. Remember, those are just three, but there are a number of other reasons. The next time you need the leading restoration company, simply call 573-339-1948.

DIY Water Damage Scenarios

5/27/2019 (Permalink)

Water Damage DIY Water Damage Scenarios When you have water damage at your home or business, rely on the professionals at SERVPRO of Cape Girardeau & Scott Counties to properly handle it.

Your dishwasher overflows overnight. There is two inches of standing water on top of all of your hardwood floors in your kitchen and dining room. You call your uncle because he has an extra shop vac. He willingly brings it over and starts helping you suck up water. Together, with two shop vacs, it takes you three hours to suck up all of the standing water. You make a run to Buchheit’s and pick up some large box fans. You set them up and let them run all day. The next morning, you notice some warping in your hardwood floors and think, “How is that even possible? We sucked up all the water?” The next morning, it’s even worse. Now you have to seriously consider replacing your beautiful but expensive hardwood floors.

What would have happened if you called the professionals at SERVPRO® of Cape Girardeau & Scott Counties right away?

A bright green truck would have pulled up to your house, and a crew would have used a truck-mounted vacuum or submersible pump to suck up the water in a fraction of the time. With stronger power, more water between the wood panels would have been extracted and removed, making the drying process faster. After extraction, we would have placed a calculated amount of commercial-grade dehumidifiers and air movers to aid the drying process. We also would have used our specialty equipment drying mat on the hardwood floors that continuously pulls water from between the cracks and specifically guides airflow between panels. Our professionals would have returned every day to monitor the drying process and adjust, where needed. Your hardwood floors could have been saved.

You have friends coming over to watch the game in your mancave downstairs. It’s been raining all day. Your buddies arrive and you take them downstairs only to discover that your sump pump failed, and your heavenly oasis is now covered in soppy carpet. Well, at least you have manpower. With a team effort, some shop vacs, and all the towels in your home, you manage to take a handle on the situation. You finally get to sit down and watch the end of the game. Not how you wanted to spend your night, but at least it’s taken care of.

The next week, those same friends return for a game night. You go downstairs to rearrange the furniture to put up some card tables and notice some stains in your carpet and a musty odor. There’s also a discoloration along part of the wall nearest the sump pump. Everyone else that night also notices the odor in the basement.

What happened?

You didn’t call the professionals at SERVPRO® of Cape Girardeau & Scott Counties. Our professionals would have used commercial grade equipment to properly extract the excess water in the carpet and identified the source of the water as Category 2 “Grey Water,” requiring the carpet pad to be removed due to the contaminated water. We would have set our professional, calculated amount dehumidifiers and air movers to properly dry the carpet and affected drywall. Our professionals would have used furniture blocks underneath your sofa so that the wooden legs would not have contacted the wet carpet and left stains. We also would have monitored the drying progress of the floors and walls until they reached the drying goal. Then we would have cleaned your carpets to decontaminate them.

Since you chose to handle the situation yourself, the floors and walls were not properly dry, and your furniture stained your carpet. The discoloration on the wall along with the odor are now evidence of a possible mold problem. Not to mention, there are contaminants contained in your carpet pad and carpet because the situation was not handled by a professional.

When you have a water damage at your home or business, rely on the professionals at SERVPRO of Cape Girardeau & Scott Counties to properly handle the mess. In the long run, you’ll be glad you did. Call us at 573-339-1948.

Fires: What You Need to Know

5/23/2019 (Permalink)

When it comes to fires, what you need to know is how it can affect your home or business and its contents. One thing you need to know is the importance of timing. Two minutes may not seem like a long time, but, as it relates to a fire, it can feel like an eternity and cause significant fire damage. In just 120 seconds, a fire can become life-threatening. Something else you need to know is the heroes at SERVPRO of Cape Girardeau & Scott Counties are experts in the fire damage repair and restoration industry. We come to your rescue to make it “Like it never even happened.”    

Do you know the amount of time it takes for a residence to become engulfed in flames? Five minutes. According to Ready.gov, heat is more threatening than flames. Room temperatures in a fire can be 100 degrees at floor level and rise to 600 degrees at eye level. Inhaling this super-hot air will scorch your lungs and melt clothes to your skin.

Some may be under the impression that the actual flames of a fire kill people. However, it’s the smoke and toxic gases that kill more people. Another thing you need to know, according to this resource, is fire produces poisonous gases that make you disoriented and drowsy. Asphyxiation is the leading cause of fire deaths, exceeding burns by a three-to-one ratio.

SERVPRO of Cape Girardeau & Scott Counties’ “restore first” mentality reduces interruption and gets you back to your life. We have specific damage restoration training, personnel, and equipment. We can quickly restore your home to pre-fire condition. When it comes to a fire, there’s so much more you need to know. Download your personal fire brochure to learn more.


When it comes to fires, what you need to know is that SERVPRO of Cape Girardeau & Scott Counties is your leading local professional fire damage repair and restoration company. Our experienced and qualified heroes can get your residential or commercial property back to preloss condition “Like it never even happened.” If fire damage strikes your home or business, you can report a loss online. It’s easy. Or, you can call us at 573-339-1948.

Is Your Business Presentation-ready?

5/17/2019 (Permalink)

In business, it’s all about presentation. We’re talking about the presentation of your business. Is your business presentation-ready? A professional looking business -- both inside and out -- can attract customers and prospective customers, which can result in sales. If your commercial property is not up to par, SERVPRO of Cape Girardeau & Scott Counties can help make your business presentation-ready.

Here are five things to help you determine if your business is presentation-ready:

  1. Moldy signage

Your outdoor signage is a direct representation of your brand. You want to represent it in the best light. Over the course of time, that once-new sign outside of your commercial space can get dirty and turn into moldy signage. On a daily basis, you may ride by it or walk by it and not really notice how dirty it is. But, you know who does? Your customers. The experienced team at SERVPRO of Cape Girardeau & Scott Counties are professionals at mold damage and mold remediation. That moldy signage is a “sign” that you need it cleaned.

  1. Dirty carpets

Foot traffic is great. That means customers are coming in and shopping. However, on the flip side of that, foot traffic can result in something else. Dirty carpets. Depending on where carpeting is in your business, your carpets may be the first thing your customers see, which can form an impression; first impressions are everything. Do you want them to form a positive impression of your business or a negative one? Do you want them to see clean carpets of dirty carpets? As a business owner, these are important questions on which to ponder and take action. How your business looks on the inside can be a reflection of your business. The heroes at SERVPRO of Cape Girardeau & Scott Counties can help make those dirty carpets look like new, again. In fact, we were voted #1 in Carpet Cleaning (in 2011, 2012, 2015, 2016, 2017 & 2018) for the Southeast Missourian People’s Choice Awards.   

  1. Filthy upholstery

Upholstery can become highly soiled after a period of time. If you have filthy upholstery at your establishment, and if you’re considering throwing it away because it’s dirty, don’t! The SERVPRO of Cape Girardeau & Scott Counties’ professionals do professional upholstery cleaning. Instead of pitching it, we can save you money by cleaning it. We can make those stains on there “Like it never even happened.”

  1. Stained tile and grout

Remember when you moved into that commercial building and that tile was nice and white? Now does that grout look like an off-white, brown, or perhaps black? Maybe it looks something like this before photo. Rest assured, we can get it looking like that after photo. SERVPRO of Cape Girardeau & Scott Counties can steam clean that stained tile to restore it back to its original color. Here’s a glimpse of the steam cleaning method here. And if you think your tile is fine, check your grout. Even if you clean and mop your floors on a weekly basis, it’s no match for the dirt and grime that builds up in your grout.

  1. Odor

Unbeknownst to you, your business could have an odor. You may have just become immune to the smell, but what are your customers smelling? When your customers walk through the door, they may be getting a whiff of it. It’s a fact that marketing with scents increases smells. SERVPRO of Cape Girardeau & Scott Counties specializes in odor removal and deodorization. As experts in deodorization, our heroes are trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure. Allow us to focus on removing the odor so you can focus on increasing your bottom line.

You may think your business is presentation-ready, but your signage, carpets, upholstery, tile and grout and odor are saying otherwise. SERVPRO of Cape Girardeau & Scott Counties can help get your business presentation-ready. Just give us a ring: 573-339-1948.

How Do I Know If I Have Mold Damage In My Home Or Business

5/8/2019 (Permalink)

Sore throat? Stuffy nose? Coughing? Asthma attacks? Do you currently have any of these symptoms? Have you ever wondered, “How do I know if I have mold damage in my home or business?” Well, those are just a few signs that could be signs of mold damage. SERVPRO® of Cape Girardeau & Scott Counties is your experienced mold remediation and restoration specialists.  

Mold damage isn’t always visible to the eye. And, contrary to popular belief, it’s not always green. Test your mold damage knowledge.

If your residential or commercial property has been affected by floodwaters, there’s a high probability of mold damage, especially if you didn’t act quickly. Once water comes in contact with your furniture, carpets, etc., mold can set in. Excess moisture and standing water are the culprits of mold damage. Mold damage can occur in as little as 48-72 hours. And not only is mold bad for your belongings, but it can also cause health effects. It’s vital you address the issue quickly and have highly trained professional mold remediation technicians on-site immediately to remediate the problem.    

Did you know mold is omnipresent? Mold is everywhere. And did you realize when it’s a gorgeous day outside, and you decide to open the windows to bring the outdoors indoors, you are inviting mold into your home or business? And it can attach to yourself, your clothing or your shoes. Once mold has made its way inside, it can grow in your walls, carpeting, upholstery and more.

Here are 3 signs to help you answer the question: How do I know if I have mold damage in my home or business:

Symptoms

If you’ve had a sore throat, stuffy nose, a coughing attack, wheezing, red eyes, itchy skin, nosebleeds, or an asthma attack in the past -- or if you currently have these symptoms -- that could be a sign of potential mold damage. If you’ve had these symptoms, your first order of business may have been to visit the doctor to be prescribed medication to get better. If these symptoms persist, that could be a sign of mold damage. While we don’t test for mold, we do remediate it.

Musty Smell

Do you have a damp, musty smell in your home or business? A smell that’s just off and doesn’t seem quite right? The smell can be comparable to the whiff you get when you open an old book. Guess what that could be another sign of? Mold damage. Depending on the type of mold damage, and other factors, it can have a different smell. Furthermore, some people can’t even smell it.

Discoloration On Your Walls, Belongings

Do you notice discoloration on your walls or belongings? Maybe a circular, oblong or elongated shape that wasn’t originally there? Again, a sign of potential mold damage. Perhaps, do you notice spots on your walls like this? Or moldy spots on your furniture like this? Or maybe you have something on your instruments like this? Or, if you’re in a commercial space, does your signage or structure have spots like this? All of those are signs of mold damage. But, our heroes at SERVPRO® of Cape Girardeau & Scott Counties effectively remediated the mold problem, and we can do the same for you.


If you have mold damage at your residential or commercial property, understanding the mold remediation process can provide you great insight. SERVPRO® of Cape Girardeau & Scott Counties is your professional local mold remediation and restoration company. Our team of heroes specializes in mold remediation. When your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business suffers a water damage event, we’ll be there to make it Like it never even happened.® No need to continue to wonder, “How do I know if I have mold damage in my home or business?!” Just call the mold remediation and restoration professionals at 573-339-1948.  

Best Mother’s Day Gift Ideas: The Gift of a Clean Home

5/3/2019 (Permalink)

Mother’s Day is Sunday, May 12, 2019. What’s the best Mother’s Day gift idea? The gift of a clean home.

If you’re a mother, ask yourself this question: “What’s one gift I would love and appreciate?”  How about more time to do what you want, wouldn’t that be nice? If you didn’t have to spend the whole weekend cleaning your home, would that help?

The heroes at SERVPRO® of Cape Girardeau & Scott Counties are sort of like your personal genie in a bottle, because your wish of that clean home can come true. We can help you gain more time by allowing us to do the cleaning for you. Not only do we provide fire damage and water damage restoration services, we also provide other general cleaning services such as:

  • Dryer Vent Cleaning
  • Air Duct Cleaning & HVAC Cleaning
  • Carpet Cleaning
  • Upholstery Cleaning
  • Odor Removal/Cleaning
  • Ceilings, Floors And Walls Cleaning
  • Drapes And Blinds Cleaning
  • Post-Construction Cleaning

Dryer Vents

It’s critical to keep your dryer vents clean. According to FEMA, failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even cause injury or death. A SERVPRO® of Cape Girardeau & Scott Counties’ gift certificate could allow for your Mother to get hers cleaned.

Air Duct Cleaning & HVAC Cleaning

Air duct cleaning & HVAC cleaning are necessary for your health. A clean HVAC system and air ducts improve the indoor air quality. If you have poor indoor air quality, it can have a direct impact and correlation on your health. It’s important what each member of your family (including your animals) breathes in. Your ventilation system is often the biggest culprit in poor indoor air quality. A SERVPRO® of Cape Girardeau & Scott Counties’ gift certificate could afford your Mother the opportunity to get hers cleaned. Think of it as an investment to her health.  

Carpet Cleaning

Carpet cleaning can completely transform your home. Over time, carpets become highly soiled. And this can be bad if you have little ones crawling on those carpets, and it can be potentially bad for your health, too. The professionals at SERVPRO® of Cape Girardeau & Scott Counties can make those stains on your carpet Like it never even happened.® We’ve been voted #1 for Carpet Cleaning for the Southeast Missourian People’s Choice Awards. We’ve received this prestigious honor multiple years: 2011, 2012, 2015, 2016, 2017 & 2018. Get your Mother that gift certificate so she can experience the feeling of new carpets. Besides, it’s a much more cost-effective option to get your carpets clean versus having them completely replaced. Are you the culprit for some of that dirt? Then help her get rid of it.  

Upholstery Cleaning

Miss that “new” look of your favorite loveseat, rocking chair, ottoman, or couch? Instead of replacing it, because that can be very expensive, upholstery cleaning can resolve your problem. This is a much more cost-effective solution. Upholstery can become soiled over the years, and that’s why upholstery cleaning is necessary. A gift certificate to SERVPRO® of Cape Girardeau & Scott Counties can allow your Mother to get that “new” look, again.

Odor Removal

Do you have a stench in your home that’s lingering? You may have tried a number of solutions, but the smell just will not subside. We are specialists in odor removal. As experts in deodorization, SERVPRO of Cape Girardeau & Scott Counties is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure. If you or your Mother has an odor problem in the home, the solution? A SERVPRO® of Cape Girardeau & Scott Counties’ gift certificate.  

Ceilings, Floors & Walls

Your ceilings, floors and walls can become very filthy. Ceilings and walls are exposed to dirt and dust, pet dander, cooking oils and grease, cigarette smoke, and other contaminants. Your heating and air conditioning system can distribute these contaminants throughout your property. If your Mother would like her ceilings, floors and walls to look like they did when she first moved in, just get her a SERVPRO® of Cape Girardeau & Scott Counties’ gift certificate.    

Drapes & Blinds

Clean drapes & blinds can help brighten a room. Do you know a good rule-of-thumb of how often to get your drapes cleaned? Every two years. SERVPRO® of Cape Girardeau & Scott Counties excels at cleaning fine fabrics and intricate pieces using wet or dry cleaning methods as required. We carefully inspect and test fabrics to determine which of our System’s five cleaning methods is best suited to your fabrics. We use state-of-the-art equipment designed specifically for cleaning fine fabrics. A gift certificate to the leading fire & water - cleanup & restoration company would allow her the opportunity to see what our professionals can do for her drapes & blinds.

Still wondering what’s the best Mother’s Day gift idea? The gift of a clean home. Having clean dryer vents, clean air ducts & HVAC cleaning, clean carpets, clean upholstery, clean ceilings, floors & walls, clean drapes & blinds and a clean odor-free home makes for a comprehensive clean home. A SERVPRO® of Cape Girardeau & Scott Counties’ gift certificate would allow for your Mother to take advantage of these services. This Mother’s Day, allow your Mother to just sit back, relax and enjoy the gift of a clean home. This is the best Mother’s Day gift idea. Just ask her. Call today to get one for your Mother. While you’re at it, get one for yourself. Make the call: 573-339-1948.

5 Tips to Prepare Your Home for Storms

5/1/2019 (Permalink)

Storm Damage 5 Tips to Prepare Your Home for Storms The heroes at SERVPRO® of Cape Girardeau & Scott Counties are there for you and your family in the event of a storm.

Preventative measures are necessary, especially when it comes to storms. In case you aren’t aware, storm season is March through June. During this three-month period, you want to be prepared at all times. The heroes at SERVPRO® of Cape Girardeau & Scott Counties want you to always be prepared for any storm damage. Preparation is always key. Here are 5 tips to prepare your home for storms.

Seal Your Roof

Storms can be highly unpredictable. You never know the severity of damage it can cause to your home, your belongings, your roof. It’s critical that you hire a professional to reinforce your roof well before strong winds hit. A professional can seal your roof to help protect it from those strong storms. According to the Insurance Institute for Business & Home Safety (IBHS), “seal your roof deck using “peel and stick” tape along your roof seams, or a “peel and stick” membrane over the entire roof deck, or apply polyurethane foam.” If you invest in this now, this can save you hundreds, perhaps thousands, in the future.

Secure Your Windows & Doors

Your windows and doors of your home can be damaged when high winds from storms hit. Ensure you secure your windows and doors. When it comes to your doors, here are some things to check for:

  • Hinges
  • Screws missing
  • Door threshold

According to Nationwide, “be sure the door threshold is tightly screwed into your house and not just the door frame. You may want to consider installing new wind-resistant doors with a high design pressure (DP) rating. The DP rating is a measure of the level of wind force a door system can withstand without failing.” Do you know if you live in a region that’s prone to hurricanes and storms? It’s encouraged that you know this information, especially for preparation purposes. Here are the top five cities most vulnerable to hurricanes. If you live in one of those areas, or an area that is prone to these types of storms, you should heavily consider installing impact-resistant windows. These windows are specifically designed for these very purposes: to withstand forceful windows.   

Secure Fences

When strong winds strike your home, it can strike down fences and other objects that can cause more damage to your residential property. Before this happens, you want to ensure you secure fences to minimize the risk of further damage to other things or worse -- people. When investing in a home -- or if you’re replacing a fence -- factor in the strength and resilience of your fence. Weigh all your options, and make an educated decision. Don’t base your decision to buy a fence on how inexpensive it is. Because that factor alone can be much more expensive for you in the long-term, especially if a storm damages it and your home.      

Create a Family Emergency Plan

With any storm, preparation is key. Now -- not then -- is the time for you to create a family emergency plan so you, your family members and fur babies are well-equipped when a storm strikes. A family emergency plan can help save lives. Here are just a few items to include:

  • Water
  • Food
  • Batteries
  • Communication plan
  • Phone and/or walkie talkies (some form of communication device)
  • First Aid Kit
  • Emergency supplies
  • Important phone numbers

Anchor Loose Objects

If objects, such as grills, bikes, deck furniture, trash cans, etc., are loose when a storm hits your residential property, it can cause windows to break, damage to your vehicles, your home or a human being. It’s vital to anchor loose objects to help minimize the risk of outdoor threats. By adding shrubs of varying lengths, fences, trees in a row are ways to help block high winds. Utilizing landscaping and yard objects can be beneficial in this case.   


We hope you found these 5 tips to prepare your home for storms to be highly beneficial. Storm and flood damage require specialized restoration techniques and apparatus. When a storm hits your home, you need the company with storm damage experience and expertise. SERVPRO of Cape Girardeau & Scott Counties can respond immediately to storm and flooding conditions. When a storm emergency occurs, we’re here for you 24 hours of the day, 365 days of the year. Just contact us online or call 573-339-1948.

How April Showers Can Bring Water Damage to Your Home or Business

4/25/2019 (Permalink)

Beware! Wondering how April showers can bring water damage to your home or business? Torrential downpour can cause pipes to leak, can affect plumbing, can cause roof leaks, can cause damage to infrastructures, and so much more. Sure, April showers can bring pretty May flowers, but it can also bring more than what you bargained for. If any of the above happens as a result from those April showers, call on SERVPRO of Cape Girardeau & Scott Counties to make your water damage “Like it never even happened.”

See if you can find all the words in this fun and interactive water damage word search.

The professionals at SERVPRO of Cape Girardeau & Scott Counties use advanced water damage inspection and extraction equipment to help find moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

Click the links below to see before and after photos of how our heroes here at SERVPRO of Cape Girardeau & Scott Counties made water damage for both commercial and residential properties “Like it never even happened.”

Commercial water damage from a main break in Kelso, Missouri

Commercial water damage

Commercial water damage from a main break in Scott City, Missouri

Residential water damage from a pipe in Jackson, Missouri

Residential water damage from a broken pipeline in Perryville, Missouri

Residential water damage from frozen pipes at Bent Creek


If you’re worried about how April showers can bring water damage to your home or business, you can feel worry-free with SERVPRO of Cape Girardeau & Scott Counties. Because we make it “Like it never even happened.” When your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, residential or commercial property has water damage from flooding or leaks, you need the professional water damage company that can respond immediately and has the expertise and equipment to properly restore your property. We offer 24-hour emergency services in case you have this kind of emergency. We also have the capacity to handle a plethora of customers at one time because time is of the essence. If you and the rest of your neighborhood are all underwater, don’t worry because we can take care of you all. If you do have a water emergency, just give us a call at 573-339-1948.

Importance of Clean Air Ducts and HVAC Systems

4/19/2019 (Permalink)

Cleaning Importance of Clean Air Ducts and HVAC Systems The importance of clean air ducts and HVAC systems reaps many benefits. Allow SERVPRO of Cape Girardeau & Scott Counties to clear the air for you.

How do you know if you should have the air ducts in your home cleaned? Let us clear the air for you. Here are a few reasons: If you or a family member suffers with asthma; if you or a family member suffers with pulmonary health issues; if you or a family member could be at potential risk of a respiratory disease; if you or a family member suffers from allergies; if you or a family member suffers from unexplained symptoms of illness. If any of these symptoms sound familiar, perhaps cleaning your ductwork is a good place to start.  SERVPRO of Cape Girardeau & Scott Counties has a team of professionals who specialize in air ducts and HVAC cleaning.

According to the Environmental Protection Agency (EPA), ducts are infested with vermin. In other words, infested with rodents and insects. Furthermore, ducts are clogged with excessive amounts of dust and debris, and particles are released into your home from your supply registers.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business. Keeping your HVAC system clean can extend the life of the equipment. This can, in turn, save you money and give you cleaner, quality air to breathe.

However, duct cleaning is not always necessary. The SERVPRO of Cape Girardeau & Scott Counties’ heroes always provide the homeowner or business owner with an honest recommendation if you need air duct and HVAC cleaning. We care about your home, your business, your family, your pets and your quality air. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

Benefits of servicing your HVAC unit:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

If you have questions about your air duct or HVAC system, contact us, and we’ll be happy to answer any questions for you. We’re happy to come to your residential or commercial property to provide you with a free quote. Your family, your home, your business, your furry friends, your quality air are all reasons the importance of clean air ducts and HVAC systems matter. These are all reasons that are worth it. Call 573-339-1948 today to get yours cleaned.  

Why SERVPRO of Cape Girardeau & Scott Counties? Capacity to Handle All Jobs

4/11/2019 (Permalink)

Why SERVPRO Why SERVPRO of Cape Girardeau & Scott Counties? Capacity to Handle All Jobs SERVPRO of Cape Girardeau & Scott Counties has the capacity to handle all jobs at your home and business -- large and small.

Why SERVPRO of Cape Girardeau & Scott Counties? We have the capacity to handle all jobs.

Which scenario would you prefer?

Scenario 1

Customer: Picks up phone to dial a #2 restoration company.

Phone: Ring, ring!

Company: Hello, this is ABC Restoration Company. How can I help you?

Customer: Yes, I have water damage in my basement. Can your team come to my rescue?

Company: Ma’am, we would absolutely love to. However, we have our crew out on another job right now. Let me take down your name and number, and we can call you when our team is available to come out.

Customer: No, thank you.  

-- OR --

Scenario 2

Customer: Picks up phone to dial the trusted and leading #1 restoration company.

Phone: Ring, ring!  

Company: Hello, thank you for calling SERVPRO of Cape Girardeau & Scott Counties. This is Michele. How may I help you?

Customer: Yes, my name is Brittany, and I have water damage in my basement. I just called ABC Company, and they said they couldn’t do it because they don’t have the capacity. Do you have the capacity, and can you help me with my water damage?

Company: Yes, Brittany, of course! We can certainly help you with your water damage. We specialize in water damage repair and restoration. And we have the capacity to handle all jobs -- big and small. We even have a large loss team, who are certified SERVPRO employees, not temps, to help us out if necessary. You can feel confident we’ll make your water damage “Like it never even happened.” We can come out today at 10:30 a.m. if that works for you.

Customer: Absolutely. Thank you so much, SERVPRO.

Was scenario 2 your choice?

When your home or business has fire damage, water damage, storm damage, or mold damage, you want a trusted company that has the capacity. The capacity to have the manpower and womanpower to do your job. The capacity to take on any job of any capacity.

SERVPRO of Cape Girardeau & Scott Counties is equipped with the right tools, the right equipment, and the right people to handle your job efficiently and effectively. We offer only the best and most advanced technology and techniques for your home and business, because you deserve it.

No job is too large for the heroes here at SERVPRO of Cape Girardeau & Scott Counties. When that water damage, fire damage, storm damage, or mold damage is just too big for the other companies to handle, rest assured, we can handle it. We’re a locally owned company with the access and resources of large, big-box companies. We’re part of a national network of nearly 1,800 Franchises. This affords us the opportunity to respond quicker with more resources. Additionally, we have our Disaster Recovery Team we can call on any time, 24 hours of the day, 7 days a week, 365 days of the year.

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

Why SERVPRO of Cape Girardeau & Scott Counties? Because when you have fire damage, water damage, storm damage, or mold damage at your residential or commercial property, you want the company that has the capacity to handle your job. If it’s a big job, we can handle it. If it’s a small job, we can handle it. No matter the magnitude of damage, SERVPRO of Cape Girardeau & Scott Counties has the capacity to handle all jobs. Get the professionals! Call SERVPRO of Cape Girardeau & Scott Counties at 573-339-1948.

Tornado Season: Tips to Weather the Storm

4/1/2019 (Permalink)

A large percentage of the population looks forward to Spring for a number of reasons: spring forward, spring weather, college basketball, Easter, the best fruits are coming in season and more. Although all of those are positive things to look forward to for Spring, something negative we have to look out for is tornadoes. March through June is tornado season. Tips to weather the storm are crucial for your safety. SERVPRO® of Cape Girardeau & Scott Counties wants you to be aware of this. If a tornado strikes your home or business and causes damage, our heroes can make it “Like it never even happened.”

Did you know tornadoes can bring intense winds over 200 mph? Winds this high can cause severe damage to your residential or commercial property. If this happens to you, rest assured, the heroes of SERVPRO® of Cape Girardeau & Scott Counties will come to your rescue. We are always Here to Help®.    

Here are three tactics, according to Ready.gov, you can implement to prepare now for a tornado:

  • Know your area’s tornado risk. In the U.S., the Midwest and the Southeast have a greater risk for tornadoes.
  • Pay attention to weather reports. Meteorologists can predict when conditions might be right for a tornado.
  • Identify and practice going to a safe shelter in the event of high winds, such as a safe room built using FEMA criteria or a storm shelter built to ICC 500 standards. The next best protection is a small, interior, windowless room on the lowest level of a sturdy building.

What are some tips to survive during a tornado? According to Ready.gov, here are three tips:

  • Immediately go to a safe location that you identified.
  • Take additional cover by shielding your head and neck with your arms and putting materials such as furniture and blankets around you.
  • If you are in a car or outdoors and cannot get to a building, cover your head and neck with your arms and cover your body with a coat or blanket, if possible.

Now that you have survived the storm, here are some tips you should consider to be safe after the fact, according to Ready.gov:  

  • Keep listening to EAS, NOAA Weather Radio, and local authorities for updated information.
  • If you are trapped, cover your mouth with a cloth or mask to avoid breathing dust. Try to send a text, bang on a pipe or wall, or use a whistle instead of shouting.
  • Stay clear of fallen power lines or broken utility lines.

There are a number of other tips to help keep you safe before, during and after a tornado. Learn more here.  

Storm and flood damage require specialized restoration techniques and equipment. If a tornado -- or any other kind of storm -- hits your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie, or Benton, Missouri, home or business, you need the company with storm damage experience and expertise. SERVPRO® of Cape Girardeau & Scott Counties can respond immediately to storm and flooding conditions. We offer 24-hour emergency services, because you never know when a tornado, a storm may come to disrupt your normal routine, your life, which can cause a flood of emotions.


During tornado season, tips to weather the storm can help save your home, your business, your life. Have peace of mind knowing SERVPRO® of Cape Girardeau & Scott Counties is here for you throughout this tornado season. Furthermore, we’re here for you throughout all seasons: Winter, Spring, Summer and Fall, 24 hours a day, 365 days of the year. We even have a FREE app so you’re always with us even on-the-go. Download it here. Call 573-339-1948 when you need us.

Vandalism and Graffiti Cleanup Company

3/28/2019 (Permalink)

Cleaning Vandalism and Graffiti Cleanup Company SERVPRO of Cape Girardeau & Scott Counties is your professional vandalism and graffiti cleanup company -- for your home and business.

SERVPRO of Cape Girardeau & Scott Counties is well-known for their Fire & Water - Cleanup & Restoration services, but did you know we also offer vandalism and graffiti cleanup services? If your residential or commercial property is in need of a professional vandalism and graffiti cleanup company, call SERVPRO of Cape Girardeau & Scott Counties.

Let us “paint the picture” of these different scenarios for you:

Insurance Agent Scenario

It’s Tuesday. You’ve got all your to-do list items for the week completed (and, remind you, it’s only Tuesday!). You haven’t had any claims. You’ve had five new referrals. Your week is off to a phenomenal start. Then, all of a sudden, three of your clients call you back-to-back because they have been victims of vandalism. Windows have been broken at their residential property, and their brick home is painted with graffiti. What do you do?

Business Owner Scenario

Say it’s Wednesday (hump day)! Thus far, you’ve had a productive week. You’ve met all your goals. Your numbers are in the black. Your team is yielding unprecedented results. It’s just been a winning week. Then, you come in early Thursday morning to a not-so-good day. You pull up at your place of business, and, surprise! Unbeknownst to you, your establishment was randomly selected for malicious destruction of your property. What do you do?    

Homeowner Scenario

Imagine it’s Thursday! You’re going about your day, excited it’s Thursday, because Thursday is basically the new Friday. You had an awesome week at work. Your coworker complimented you on the outstanding job you’ve done. You finished that pressing proposal before the deadline. And to make matters even better, you received a hefty increase in your salary. Now, it’s 5 p.m., and it’s time for the “weekend” to begin. Yeah! So, you’re off to do your normal routine: pick up your children from daycare, head to the grocery store to get some groceries for dinner. On the ride home, your children are voluntarily telling you about their day and everyone is at peace. Everyone is happy. Then, you arrive at home to an unhappy surprise. Your son’s friends thought it would be funny to “egg” your house. Vandalism is never funny! That so-called normal routine turned out to be a not-so-normal day after all. What do you do?

We know what you need to do. You need to call SERVPRO of Cape Girardeau & Scott Counties. Our heroes will act quickly to remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, we can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. We can make that vandalism and graffiti mess “Like it never even happened.”

Vandalism and graffiti can be very upsetting. It can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water damage and mold damage if not addressed in a timely manner, but SERVPRO of Cape Girardeau & Scott Counties can resolve that issue for you, too.

If your home or business needs vandalism and/or graffiti cleanup services, rely on SERVPRO of Cape Girardeau & Scott Counties. If we can make fire damage and water damage “Like it never even happened,” imagine what we can do for vandalism and graffiti cleanup. Go with SERVPRO of Cape Girardeau & Scott Counties -- a professional vandalism and graffiti cleanup company. Just give us a ring at 573-339-1948.

Water Damage From a Sewage Backup

3/19/2019 (Permalink)

Water Damage Water Damage From a Sewage Backup If you have water damage from a sewage backup, the SERVPRO of Cape Girardeau & Scott Counties' heroes can make it "Like it never even happened."

Have you ever had water damage from a sewage backup at your home or business? It can cause your emotions to “overflow” and present a big problem, but it doesn’t have to. SERVPRO of Cape Girardeau & Scott Counties can clean up that nasty job to make it “Like it never even happened.”  

Water damage can come from a myriad of sources: toilet, dishwasher, bursting or leaking pipes, HVAC system, and more. Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses, which could lead to serious illness. Special training and equipment are a necessity to safely clean this type of contamination. And that’s where the heroes of SERVPRO of Cape Girardeau & Scott Counties come into play.

Our heroes are well-equipped, experienced and trained to handle any size water damage and any category.

Here are three categories of water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, Category 1 water can quickly progress into Category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, it can degrade into Category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for Category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

If your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie, or Benton, Missouri, residential or commercial property experiences water damage from a sewage backup, go with the sewage cleanup and restoration professionals at SERVPRO of Cape Girardeau & Scott Counties. Call us 24 hours a day, 7 days a week, 365 days of the year. For easier and faster access, program our number in your phone: 573-339-1948.

Mold Damage Emergency Tips

3/19/2019 (Permalink)

Forty-eight hours. In just two short days, mold can quickly spread throughout your residential or commercial property. If you have a mold problem at your home or business, follow these mold damage emergency tips. SERVPRO of Cape Girardeau & Scott Counties fits the “mold” when it comes to mold remediation.

Test your knowledge to see just how much -- or how little -- you know about mold.

MYTH 1

Mold is harmless.

MYTH 2

Bleach kills mold.

FACT 1

Mold is nearly omnipresent -- both indoors and outdoors.

FACT 2

Before mold remediation can begin, any sources of water or moisture must be addressed; otherwise, the mold may return.

It’s important to distinguish myths from facts, especially when it relates to mold damage.

We want to provide you these valuable mold damage emergency tips just in case your home or business has a mold problem. If it does, we’ll be your solution.

What to do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Cape Girardeau & Scott Counties for mold remediation services.

What not to do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

Mold infestation can quickly arise and spread throughout a home in 48-72 hours. Because mold can produce allergens and irritants, you will want a professional who has training and experience to properly resolve the mold infestation.

SERVPRO of Cape Girardeau & Scott Counties is your professional local mold remediation and restoration company. Our team of heroes specializes in mold remediation. When your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business suffers a water damage event, that results in mold, give the mold pros a call at 573-339-1948.

Fire Damage and Alarming Fire Facts

3/12/2019 (Permalink)

Fire Damage Fire Damage and Alarming Fire Facts SERVPRO of Cape Girardeau & Scott Counties makes the fire damage at your home or business "Like it never even happened."

SERVPRO of Cape Girardeau & Scott Counties wants you to be informed of some fire facts:

Fact: $7 billion! This is the amount of money that is accounted for in property damage as a result of a fire. And this is annually. Just to reiterate, $7 billion in property damage occurs every year. That’s a large amount of money.    

Fact: Did you know seven people die on a daily basis as a result of a home fire? That’s seven people too many.

Fact: Can you guess how many people sustain injuries as a result of home fires daily? The number is 36! Yes, 36 people suffer injuries as a result of home fires every day.

These are some alarming fire facts that came from The American Red Cross.  

The first 48 hours after fire damage can make the difference between restoring versus replacing damaged property and personal belongings. Learn about our restore vs. replace mentality. Rapid response and timely mitigation can help prevent fire damage from creating long-term problems. If your commercial or residential property comes in contact with fire damage, our highly trained fire restoration technicians here at SERVPRO of Cape Girardeau & Scott Counties can restore your home or business back to “Like it never even happened.” It’s one of our many specialties.  

A fire can strike your home or business at any given moment. This fire damage testimonial is a prime example and proves how it happens at the least unlikely times.

Happy Customer Testimonial:

“On July 15, 2013, Southeast Missouri State University experienced the unthinkable, a fire at Dempster Hall, home to the Donald L. Harrison College of Business. Without hesitation, the SERVPRO Disaster Recovery Team was on site to help assess the damage and guide the Facilities Management staff through the recovery process.

SERVPRO, with guidance from the Facilities Management staff, hired local sub-contractors to assist with the recovery effort. The cooperation and team effort between all parties involved proved to be successful as the recovery effort of roughly 117,000 sq.ft. was completed in a 6-week period, allowing the University to open the facility on time for the Fall Semester.

The highly trained and very professional SERVPRO staff went above and beyond their job responsibilities to ensure that all areas of the facility were cleaned and repaired to the satisfaction of Southeast Missouri State. The job performance and attention to detail by the SERVPRO staff exceed the expectations of their slogan "Like it never even happened."

On behalf of Southeast Missouri State University, the faculty, staff, and students, we would like to thank SERVPRO for the excellent job done to ensure that Dempster Hall was restored to its original state, allowing the University to open the doors in the short time frame required.”


When the unexpected occurs, like fire damage, having a professional and experienced team on your side can make all the difference. We service the Cape Girardeau County, Scott County, Bollinger County, Mississippi County, and Perry County areas. If your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business, is hit with fire damage, rely on the professionals that Southeast Missouri State University relied on. We’re talking about a university that had 11,978 students enrolled in 2016, and the number of enrollees is much higher now. It was important for them to act fast to help protect all those students, faculty and staff and to not interrupt the class schedule. They trusted us, and you can trust us, too. Contact us in your time of need. We’re there for you 24/7. Call today: 573-339-1948.

Storm Damage Cleanup

3/4/2019 (Permalink)

Storm Damage Storm Damage Cleanup When a storm takes your home or business by “storm,” call SERVPRO of Cape Girardeau & Scott Counties -- your local storm damage cleanup company.

When a storm takes your home or business by “storm,” you need a professional storm damage cleanup company on your side. You need SERVPRO of Cape Girardeau & Scott Counties.

You have no control over when Mother Nature hits. And you certainly have no control over the degree of damage she decides to leave behind. Storm damage can cause a range of unpleasant emotions. It can seem like you’re just going through the motions to try to get back to life. If your life is disrupted by storm damage, our SERVPRO of Cape Girardeau & Scott Counties’ heroes are put into fast motion to help you get back to life, to restore your home or business to its preloss condition. We give you back your home or business by making it “Like it never even happened.”

Our heroes are faster to handle any type of storm damage:

  • Thunderstorms
  • Lightning
  • Hurricanes
  • Tornadoes
  • High winds
  • Hail
  • Ice storms
  • Freezing weather

SERVPRO of Cape Girardeau & Scott Counties is your local storm damage cleanup company. We provide emergency services, so we’re available for you 24 hours of the day, 7 days a week, 365 days of the year. We’re faster to any size disaster. Guaranteed.

If your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie, or Benton, Missouri, residential or commercial property is hit by storm damage, rely only on the storm damage cleanup company that makes your damage “Like it never even happened.” Rely only on SERVPRO of Cape Girardeau & Scott Counties. Call 573-339-1948 today.

Professional Biohazard Cleanup Company

2/28/2019 (Permalink)

Biohazard Professional Biohazard Cleanup Company SERVPRO of Cape Girardeau & Scott Counties is your local and professional biohazard cleanup company.

It’s a topical subject and can be highly sensitive. We’re talking about homicides, suicides, crime scenes, and other biohazard occurrences. Since these subject matters are highly sensitive, it’s critical they are handled with the utmost discretion. You can feel confident that SERVPRO of Cape Girardeau & Scott Counties is a professional biohazard cleanup company you can trust for your home and business.

We are available 24/7, 7 days a week, 365 days of the year for those emergency biohazard situations. The SERVPRO of Cape Girardeau & Scott Counties’ heroes provide the necessary expertise to clean up and decontaminate trauma/biohazard circumstances.  

Whether it’s removing and disposing of blood, tissue, feces, urine, vomit, or any other biohazard material, these materials can pose serious health risks. It’s vital that you get a professional involved to handle it properly. We are the professionals who clean up the scene so that loved ones don’t have to deal with those constant reminders. We want to help the family during this traumatic time.

What to do after contamination:

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.

Refer to this resource for other tips.

Rest assured, the heroes here at SERVPRO of Cape Girardeau & Scott Counties will treat you, your property and belongings with empathy and respect. We’re there to help ease some of the pain you’re feeling by being there with you throughout that difficult journey.   

If you’re faced with a biohazard situation at your residential or commercial property in the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, area, we’ll be there to help. You have the SERVPRO of Cape Girardeau & Scott Counties team on your side. Call your professional biohazard cleanup company anytime at 573-339-1948.

Mold Remediation

2/21/2019 (Permalink)

Mold Remediation Mold Remediation SERVPRO of Cape Girardeau & Scott Counties' mold remediation specialists can remediate that mold problem at your home and business.

What is mold remediation? According to Google, mold remediation is defined as “the removal, cleaning, sanitizing, demolition, or other treatment, including preventive activities, of mold or mold-contaminated matter that was not purposely grown at that location.” When mold is present in your home or business, it poses an insidious issue, but with the SERVPRO of Cape Girardeau & Scott Counties’ mold remediation specialists, we effectively remediate the mold and mold spores at your residential and commercial properties.

If you suffer from asthma attacks, allergic reactions, or chronic sinus problems, we advise you to be extremely careful and cognizant. Mold spores can trigger any of those. Furthermore, fatigue and depression can be another problem that mold can affect.

Mold occurs in damp areas. When there is a torrential downpour, you want to be on the lookout for not just water damage, but also for mold damage. Mold is omnipresent; however, there are dangerous levels of mold. If there is copious amounts of mold in your home or business, that can pose serious health issues for you, your family, loved ones, and even your pets. Moreover, mold can affect your possessions and the structure of your home or business -- your investment -- what you’ve worked so hard for over the years, perhaps decades.       

When your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business suffers a water damage event, a mold infestation can quickly arise and spread throughout a home in 48-72 hours. Because mold can produce allergens and irritants, you will want a professional, like our heroes here at SERVPRO of Cape Girardeau & Scott Counties, who has training and experience to properly resolve the mold infestation.

SERVPRO of Cape Girardeau & Scott Counties is your professional local mold remediation and restoration company. Our team of heroes specializes in mold remediation. If you suspect that your residential or commercial property has a mold problem, contact us anytime. SERVPRO of Cape Girardeau & Scott Counties can inspect, assess and remediate your property. We fit the “mold!” Just give us a call at 573-339-1948.

Tips to Winterize Your Business

2/11/2019 (Permalink)

When you’re a business owner, one of your primary goals is to grow your business. So, your focus is on tips that can help you achieve that goal. However, another great tip you should abide by, especially this time of year, is to prepare your business for inclement weather. And since winter is a prime time for fire damage and water damage to occur at your business, one tip for your business would be to rely on the business that’s #1 in the restoration industry: SERVPRO of Cape Girardeau & Scott Counties. Follow the below tips to winterize your business.

One of the wisest decisions you can make as a business owner is to be prepared. Be prepared for troubles that may arise. Be prepared for additional costs that weren’t included in the initial budget. Be prepared to winterize your commercial property to help prevent accidents or losing excessive business.

Tips to Winterize Your Business:

Prepare Roofs & Gutters

Ice and snow can add a lot of extra weight to your roof, so it’s critical you have your roofs carefully examined by a professional to ensure there is no damage and to test the strength and durability of your roof. When it comes to your gutters, you’ll want those carefully inspected, too. As a result of the ice and snow, it can cause your gutters to weaken, which can cause them to detach from your building and allow for water intrusion, which can cause you another costly issue. Lastly, check for clogs. A clogged gutter can result in an ice dam. Ice dams prevent melting snow to drain off your roof.

Protect Pipes

During the cold winter season, allow your faucets to drip at a slow pace. Faucets can be highly prone to freezing. If there are some pipes throughout your business that aren’t being utilized, it’s a good idea to insulate the pipes to prevent freezing. Frozen pipes can be a serious problem and cause major water damage at your business this winter season. But don’t fret. If that does happen, you have the water damage repair and restoration professionals at SERVPRO of Cape Girardeau & Scott Counties in your corner.    

Sprinkle Ice Melt

When there is snow -- especially ice -- on your commercial property, you certainly want to ensure you sprinkle ice melt all over those traffic areas, all the places your customers walk. The last thing you want is for an accident to occur. Ice melt is very cost-effective. Investing in some can save the business an expensive accident. If someone slipped and fell and hurt him or herself, that could cost the business thousands of dollars and a headache. Be wise. Protect your customers. Protect yourself. Protect your employees.

Clear Parking Lot of Snow & Ice

When your business’ parking lot is covered with what winter decided to leave behind, clear parking lot of snow and ice. It’s a wise idea to have this done as soon as possible. You may even factor in your annual budget to hire a professional to clear parking lot of snow and ice. You do not want to lose out on business due to customers not being able to park at your business.

Here’s a good resource to reference for further tips to winterize your business.


Hopefully, these tips to winterize your business will come in handy for you and your business. At SERVPRO of Cape Girardeau & Scott Counties, we make it our business to get you back to business. If your commercial property happens to come in contact with fire damage or water damage this winter season, our wise tip for you would be to contact the fire and water damage repair and restoration specialists. The heroes at SERVPRO of Cape Girardeau & Scott Counties will get your business back operating as quickly as possible and make it “Like it never even happened.” We’re faster to any size disaster. And we’ll be there to your rescue in a flash. Contact us seven days a week (even holidays), morning, noon, or night. Even the wee hours of the morning, we’re here for you in your time of need. Just call: 573-339-1948.

Contents Restoration

2/6/2019 (Permalink)

Fire Damage Contents Restoration SERVPRO of Cape Girardeau & Scott Counties is your local premier contents restoration specialists for your residential and commercial needs.

When the contents of your home or business are affected by a disaster, you need contents restoration specialists to restore your contents back to “Like it never even happened.” And the only company with that backing, with that promise is SERVPRO of Cape Girardeau & Scott Counties.

Contents restoration refers to any valuables, items that may have been affected as a result of a disaster. This could be a fire damage, a water damage, a storm damage, mold damage, and more. If your residential or commercial property was involved in a fire, your contents could suffer from soot damage, which is highly common as a result of a fire. Watch this video to see how our heroes here at SERVPRO of Cape Girardeau & Scott Counties made soot damage on a Grandfather clock and table “Like it never even happened.”  

We handle your contents with diligence. SERVPRO of Cape Girardeau & Scott Counties has effectively and efficiently recovered contents from both commercial and residential properties in the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie and Benton, Missouri, areas. We have a proven process that our heroes follow. And we have a Contents Claim Inventory Service that we offer. This service provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and, in some instances, bar coding. This can give you peace of mind when you need it most.

Our Contents Claim Inventory Service:

  • Pre-loss list
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims

When you need contents restoration specialists, SERVPRO of Cape Girardeau & Scott Counties has your back. You can feel content with our team. The next time your home or business is hit with a disaster, and you need your contents restored, who you gonna call? Not Ghostbusters. Call SERVPRO of Cape Girardeau & Scott Counties at 573-339-1948.

How Water Damage Affects Your Business

1/29/2019 (Permalink)

Ever wonder how water damage affects your business? If you’re a business owner, that’s a question you should ponder. Because, sooner or later, you may experience a water damage at your commercial property. And in order to quickly get back in business, so it doesn’t result in lost sales, it’s important you know what actions you should take. If you have water damage, the first thing we encourage you to do is call the water damage restoration professionals here at SERVPRO of Cape Girardeau & Scott Counties, because we can get your business back to “Like it never even happened.”  

Commercial water damage restoration presents unique challenges. But, you can feel rest assured the team at SERVPRO of Cape Girardeau & Scott Counties is highly qualified to handle it effectively and quickly. We have the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. Learn more about our training and certifications.

Here are 4 ways that water damage affects your business:

  1. Health and safety risks
  2. Emotional hardship
  3. Property damage
  4. Economic loss

Here at SERVPRO of Cape Girardeau & Scott Counties, it’s always our #1 goal to create happy customers. So, anytime a customer has water damage, or any type of damage, we do everything in our super”hero” powers to make it right, to make them happy, to make it “Like it never even happened.” We go above and beyond. In fact, here’s a testimonial of a happy customer who had water damage at his business:

Happy customer testimonial:

“Dear Ms. Hastings,

It is without reservation and without request that I am writing this letter concerning the performance of your team with the recent water damage/flood situation that occurred at our facility on Nash Rd. Within 2 hours of my initial call to your office on Saturday morning, January 7, 2017, your General Manager, Brian McCallister, was on-site and was mobilizing a wide array of assets to the site starting immediate restoration services. We discussed the need to be operational on Monday morning and what steps needed to be taken to accomplish that goal.

Brian and his team worked well into the night Saturday night and were back in early Sunday morning continuing the necessary work to meet our established time frame. By Monday morning, the mud and water was cleaned up, the wet carpet removed and the bottom 12 inches of drywall and insulation throughout the whole office area had been removed and we were able to operate on Monday with very minimal disruptions. Over the course of the next 3 weeks, SERVPRO continued to clean, dry and disinfect every inch of the area and return us to normal operations in record time. Now it's like this catastrophic event never even happened and it is very much in due to the actions of you and your team of professionals who came willing, ready and able to do whatever it took to save our business. From the bottom of my heart, I wish to thank you, Brian and your whole team for such an outstanding effort.”

Very truly yours,

Darryl ******

Read other happy customer testimonials here.

There's never a convenient time for water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need. We’re always ready to get your business back to “Like it never even happened.” like we did for Darryl, and can do for you. Get in touch with SERVPRO of Cape Girardeau & Scott Counties today: 573-339-1948.

Types of Water Damage

1/25/2019 (Permalink)

Water Damage Types of Water Damage SERVPRO of Cape Girardeau & Scott Counties makes water damage at your home or business "Like it never even happened."

Did you know there are different types and categories of water damage? There are actually three types of water damage that can affect your home or business: water/sewer backup, overflow and discharge, and flood. Because SERVPRO of Cape Girardeau & Scott Counties is your water damage repair and restoration specialists, we can quickly and effectively restore your residential or commercial property to get it back to “Like it never even happened.”

Water/Sewer Backup

Water/sewer backup is what occurs when water comes up or is pushed up into your home or business through the pipes from a sewer or drainage system. This type of water damage, which is highly unsanitary, can greatly affect your personal property and your health. Potential sources of water/sewer backup are as follows:

  1. Blockage of a city sanitary main
  2. Aging sewer system
  3. Tree roots
  4. City-related pipeline issues   

Overflow and Discharge

Overflow and discharge water damage can happen as a result of water escaping or overflowing from appliances, pipes or water outlets in your home or business. Your bathtub or washing machine is a good example of what can cause overflow water damage.

Discharge occurs when water is released from plumbing or appliances, then, in turn, floods your home. An example of this would be if a water heater decides to give out or if a pipe bursts. This can cause a sudden discharge of water.

Seepage is also categorized under overflow and discharge water damage. Unlike overflow and discharge, which results in copious amounts of water in your home, seepage is not all of a sudden. Since that is the case, seepage is typically not covered under insurance claims.

Flood

Contrary to popular belief, there is a difference in flood damage and water damage. According to Google, a flood is defined as a general and temporary condition of partial or complete inundation of two or more acres and two or more properties of normally dry land. Flood damage can only be caused by the following water sources: Overflow of inland or tidal waters. As for water damage, that refers to an array of potential “losses caused by water intruding where it will enable attack of a material or system by destructive processes such as rotting of wood, growth, rusting of steel, de-laminating of materials such as plywood, and many others,” according to Wikipedia. It’s vital to know what your insurance policy covers. Because, in most cases, a flood is typically not covered.

Get other tips and learn more about the different types of water damage.   


SERVPRO of Cape Girardeau & Scott Counties’ team of qualified heroes can educate you on the different types of water damage. We have highly trained water restoration technicians who can come to your rescue. We are a locally owned and operated business with national resources that is faster to respond to any size water damage, any size disaster you may have at your home or business. We’re readily available to restore your residential or commercial property 24 hours a day, 7 days a week, 365 days of the year. You can contact us anytime. Make the call today: 573-339-1948.

Commercial Restoration Company

1/23/2019 (Permalink)

Commercial Commercial Restoration Company SERVPRO of Cape Girardeau & Scott Counties is your professional commercial restoration company. Call us anytime for your commercial needs.

SERVPRO of Cape Girardeau & Scott Counties is your premier commercial restoration company in the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie and Benton, Missouri area. We are well-equipped to handle any fire or water damage that may hit your business.

When it comes to commercial water damage restoration, we handle that. When it comes to commercial fire damage restoration, we handle that. When it comes to commercial mold remediation, we handle that. When it comes to commercial storm and major events, we handle that. When it comes to commercial cleaning, we handle that. There is no job too large for our team of heroes.

Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of Cape Girardeau & Scott Counties has the resources and expertise to give you excellent results while minimizing the disruption to your clients. We can help make it “Like it never even happened.” And when we’re able to do that for our customers, help them get back to business, back to life, that creates happy customers, which is a #1 goal for us on a daily basis. Listen to this happy customer testimonial. He tells you about his pleasant experience with SERVPRO of Cape Girardeau & Scott Counties.  

SERVPRO of Cape Girardeau & Scott Counties is a professional commercial restoration company that provides a myriad of restoration services. We have a team of heroes who are qualified and experienced. There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is one hour of lost revenue and productivity. When an emergency situation arises in your business, give us a call, and we'll be there fast with the help you need. For your commercial restoration needs, rely on the leader in the commercial restoration business. We’re just a phone call away: 573-339-1948.

7 Ways You Can Prepare For a Home Fire

1/23/2019 (Permalink)

Fire Damage 7 Ways You Can Prepare For a Home Fire Make sure you are always prepared if your home is in contact with fire. Contact the SERVPRO of Cape Girardeau & Scott Counties' fire specialists.

If your home comes in contact with a fire, it’s important you know who to contact: SERVPRO of Cape Girardeau & Scott Counties. Fire damage can wreak havoc on your contents, valuables, memories, home, and more. It can cause mounds of stress. Thankfully, the heroes at SERVPRO of Cape Girardeau & Scott Counties are here to help you alleviate some of that stress. We are there, in your time of need, to restore your contents and to make your residential property look “Like it never even happened” as a result of a fire. Here are seven ways you can prepare for a home fire.

1. Install Smoke Alarms

Install multiple smoke alarms in your home. This can be a big lifesaver. Ideally, place a smoke alarm in every room of your home. Tip: Test smoke alarms once a month. Furthermore, replace batteries twice a year.

2. Educate Children

It’s key that every member, especially children, in your home knows exactly what to do in the event of a fire. Educate children on what smoke alarms sound like. And, more importantly, educate them on what to do once they hear it sound off. Education is key here.

3. Plan Multiple Egress Routes

Do you have multiple egress routes in place should a fire break out? Communicate with your family about an egress route. It’s a great idea for you to plan multiple egress routes from every room of your residential property. Ensure each member of the family knows the agreed meeting place.    

4. Establish a Family Emergency Communications Plan

Establish a family emergency communications plan. Each member of your family needs to know who to contact, especially if he or she gets separated for some reason or another. It’s good practice to program an ICE (in case of emergency) in your young children’s phone, or encourage children to program it in their phone.

5. Practice Escape Route

Practice escape route from your home. It’s a good idea to practice your escape route, at minimum, twice per year. Practice makes perfect. You can either press the smoke alarm test button or yell “fire.” Run through the entire fire procedure to ensure everyone does it properly, has it down-packed.  

6. Ensure Everyone Knows 9-1-1

This may seem minute, but it’s a very vital piece. Ensure everyone knows 9-1-1. Teach children this at an early age, but emphasize to them it’s to be called for emergency purposes only.  

7. Reinforce Stop, Drop, Roll Safety Procedure

It’s always good to be prepared. Well before a fire hits your home, it’s good practice to reinforce the stop, drop, roll safety procedure. Kids are taught this in schools, but it’s a good extension to teach it in homes as well. Reinforce this at your home. And let them know, should their clothes catch fire, remember to stop, drop and roll.


Before you have a fire at your residential property, you can reference these 7 ways you can prepare for a home fire. It all boils down to being prepared. Preparation is key. And if a fire strikes your home, you should always count on your local #1 fire damage repair and restoration specialists: SERVPRO of Cape Girardeau & Scott Counties. We’ll make it “Like it never even happened.” Here’s another number you should program in your phone: 573-339-1948. Make the call anytime.

#1 Restoration Company Awarded 2018 Business of the Year

1/22/2019 (Permalink)

Why SERVPRO #1 Restoration Company Awarded 2018 Business of the Year SERVPRO of Cape Girardeau & Scott Counties is humbled and honored to win the prestigious 2018 Business of the Year Award.

And the Business of the Year Award goes to … SERVPRO of Cape Girardeau & Scott Counties.

2019 is off to a great start for SERVPRO of Cape Girardeau & Scott Counties. We were pleasantly surprised when we heard the news that we won Business of the Year by our local Jackson Missouri Area Chamber of Commerce. This is a huge feat for us. We are incredibly honored to receive this 2018 accolade. We received this prestigious honor and award during the Jackson Chamber of Commerce Banquet, which was held Friday, Jan. 18, 2019.

We couldn’t have achieved this without our heroes. Our heroes work hard every day to make this type of award possible. Our Production Technicians (heroes) are out in the field performing that tough work on a daily basis. For the past 26+ years, when a customer has had fire damage, water damage, storm damage, mold damage, etc., we helped restore their belongings to make it “Like it never even happened.” We did more than that. Like our President and Co-owner Sandy Hastings said, “We put lives back together.” And that’s what we plan to do the next 26 years and beyond.

Check out some of our awesome photos on our Facebook page from Friday night’s epic event. Watch this video revealing SERVPRO of Cape Girardeau & Scott Counties as Business of the Year. Plus, you’ll get to see some behind-the-scenes shots, our owners, some of our heroes and more. You’ll even get some chuckles.

Should you have fire damage, water damage, storm damage, mold damage at your residential or commercial property, rely on the #1 restoration “Business.” “Of the Year” 2019, SERVPRO of Cape Girardeau & Scott Counties has a lot of great plans: continuing to give back to our community, growing our business, creating happy customers, and so much more. And we are looking forward to you being part of our growth, our success, and you being there with us along the way.

Why SERVPRO of Cape Girardeau & Scott Counties? Because we do more than just a job. One of our jobs is to take care of your belongings, restore them to make it “Like it never even happened.” But, more importantly, like our Owner and Vice-president Richard Hastings said, “Our job is to take care of people.” We take care of you throughout that entire journey. We help get you, your family, your home, your business back to “Like it never even happened.”

We’d also like to congratulate Bug Zero for receiving the Small Business of the Year Award and all the other winners from that special night.

To our employees of SERVPRO of Cape Girardeau & Scott Counties, thank you so much. To our customers, thank you so much. To our vibrant community, thank you so much. To our local Jackson Missouri Area Chamber of Commerce, thank you so much. This award would not be possible without each of you. This Business of the Year Award is for YOU!

Why SERVPRO of Cape Girardeau & Scott Counties? Your Local Document Restoration Company

1/16/2019 (Permalink)

Why SERVPRO of Cape Girardeau and Scott Counties? We are your professional local document restoration specialists. If you’re a business owner, you know the vast importance of paperwork. How valuable would that paperwork be if it was ruined during a water damage or store damage? Not so useful, right? This could cause a big problem at your business. If you’re a homeowner, you have highly important paperwork stored at your home. That paperwork wouldn’t be so useful if it was ruined during a water damage or storm damage, either, correct? This could cause a big problem at your home. But, no need to fret! We’re in the problem-solving business. SERVPRO of Cape Girardeau & Scott Counties has the perfect solution for your home and business.

SERVPRO of Cape Girardeau & Scott Counties offers document restoration. Reference this resource to learn more about document restoration. We can restore your documents to make it nearly “Like it never even happened.”   

Benefits of Document Restoration:  

  • Efficient and Effective - Did you know Vacuum Freezing is the most efficient and effective way to salvage damage documents? It’s true. This is a trusted method in the industry. Being effective and efficient can save you time, money and other resources, especially in business, so this is one benefit document restoration can offer your home or business.  
  • NARA-Approved - Vacuum Freezing is the only method that is approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA). These agencies are well-known in the industry. You can have that piece of mind knowing you have the NARA and GSA backing with this method. It’s important to protect what’s important to you.      
  • Safe - Vacuum Freezing is a safe method. There may be other methods that exist, such as dehumidification, but that process can alter the structure of the paper’s fibers, which can cause the papers to become brittle. Dehumidification is a process that is not recommended by any means. Vacuum Freezing is the recommended method. When it comes to important documents for your home or business, go with the trusted and safe method.   

Important Business Documents:

  • Employee W2s
  • Employee W4s
  • Business Plan
  • Bylaws
  • Financial Documents
  • Bank Statements
  • Tax Documents
  • Etc.

All of these documents are vital for any business. And it’s key to be able to restore these documents should they be affected by water or storm damage. And that’s where SERVPRO of Cape Girardeau & Scott Counties comes into play. 

Important Homeowner Documents:

  • Tax Returns
  • Social Security Card
  • Home Insurance Documents
  • Bank Statements
  • Mortgage Statements
  • Pay Stubs
  • Credit History
  • Living Will/Power of Attorney
  • Family Photo Albums
  • Etc.

All of these are very important documents that you may store at your residence. So, if your home is hit with water or storm damage, effective restoration of these documents is key. And this is where SERVPRO of Cape Girardeau & Scott Counties comes into play.   

Tip: If you have important documents that are damaged by water damage or storm damage, and you need to restore them, immediately place them in a freezer. Then, call the professionals at SERVPRO of Cape Girardeau & Scott Counties. We’ll handle it from there.


Why SERVPRO of Cape Girardeau & Scott Counties? We’re your local document restoration company. Want to learn more about document restoration for your home or business? Just contact us. Whenever you need a specialist to restore your documents for your residential or commercial property, there’s only one company you should rely on, and that’s SERVPRO of Cape Girardeau & Scott Counties. Call 573-339-1948. We’d love to discuss these services with you.  

Types of Storm Damage

1/9/2019 (Permalink)

Storm Damage Types of Storm Damage Different types of storm damage can greatly affect your home or business. SERVPRO of Cape Girardeau & Scott Counties is the solution to that problem.

At any given moment, a storm can “storm” right in and ruin all of your possessions and in just seconds. When you discuss storm damage, it can refer to a number of things: water damage, wind damage, hail damage, and more. All of those are types of storm damage. And there are more that exist. The various types of storm damage can result in significant damage done to your home or business. But, SERVPRO of Cape Girardeau & Scott Counties is there in your time of need.

With SERVPRO of Cape Girardeau & Scott Counties being your professional local storm damage cleanup and restoration specialists, if your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie, or Benton, Missouri, home or business is impacted by a storm, we help pick up the pieces, piece life back together and make it “Like it never even happened.”

The different types of storm damage can cause severe damage to your residential or commercial property. Here are three common types of storm damage:   

Water Damage

Water damage can sometimes take days to notice, which makes it hard to detect at times. Knowing what to look for can make all the difference. There can be both interior and exterior damage done to your residential or commercial property. Some common signs are as follows: water spots, discoloration on ceilings, walls or surfaces, soggy and/or expanded wood, leaks in the ceiling or your roof. Damp, musty odors are signs of water damage, too.

Wind Damage

Wind damage can occur at your home or business at any given time. As a result, trees can fall onto your property, which can cause roof damage and more, patio furniture can be blown, which can cause windows to break and more. Once wind damage occurs, here are some common signs to look for: missing shingles, shutters, cracks, chipping and splitting in siding, stucco, paint or wood, dings and dents in roofing, siding, door frames and window sills/window panes.      

Hail Damage

Hail damage can cause significant damage to your property. No matter the size of the hail, it can result in costly storm cleanup for homeowners or business owners. Hail damage can ruin homes, businesses, and vehicles. Furthermore, it can cause roof damage, damage to window sills/window casings/siding, air conditioning units and more.


From water damage to wind damage to hail damage, these are three common types of storm damage. It’s vital to know what to do in the event of storm damage. Here’s a resource you can reference for storm safety tips. SERVPRO of Cape Girardeau & Scott Counties is your professional local storm damage cleanup and restoration specialists. If your home or business is impacted by storm damage, count on the #1 leader in the restoration industry. Next time storm damage comes to disrupt your home, business and life, allow the heroes at SERVPRO of Cape Girardeau & Scott Counties the opportunity to make it “Like it never even happened.” Just give us a call, day or night: 573-339-1948.

Fire Damage and Your Contents

1/7/2019 (Permalink)

Fire Damage Fire Damage and Your Contents SERVPRO of Cape Girardeau & Scott Counties can restore your contents and make it "Like it never even happened" as a result of fire damage.

Fire damage and your contents go hand-in-hand. Fire damage, which can include smoke and soot damage, can have an adverse effect on your contents. Upon fire damage at your home or business, SERVPRO of Cape Girardeau & Scott Counties’ heroes work diligently to make it “Like it never even happened.”

We understand your belongings are sentimental and valuable. Those are the things that make your house a home. We are all about protecting your investments. And we do everything in our care and power to protect them. SERVPRO of Cape Girardeau & Scott Counties has an effective, streamlined fire process our heroes abide by.

Effective 4-Step Method:

Move-Outs/Pack-Outs

Once your home is affected by fire damage and/or soot damage, SERVPRO of Cape Girardeau & Scott Counties conducts an organized, efficient move-out of the affected area(s). A move-out affords you many benefits, such as a quicker remodeling process, protects items from potential damage and protects contents from further on-site damage. Our systemic move-out/pack-out process makes it easy for the homeowner or business owner.

Inventory Contents

Inventory is key. Our heroes take detailed notes and inventory of our customers’ contents. Once we inventory contents, we cross-reference. We offer a Contents Claim Inventory Service (CCIS). This effective service provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and, in some instances, barcoding. 

Clean Contents

Fire damage and soot damage can ruin, cause damage or dirty your contents. Our heroes at SERVPRO of Cape Girardeau & Scott Counties can restore your contents to make it “Like it never even happened,” so you have clean contents, again. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced.

Store Contents in a Safe, Clean Chamber

Once our heroes here at SERVPRO of Cape Girardeau & Scott Counties have cleaned your contents, they store contents in a safe, clean chamber. Our chambers help protect your belongings. This chamber is 5 ft. wide, 7 ft. deep, and 7 ft. wide, which allows for plenty of storage room for your contents.   

SERVPRO of Cape Girardeau & Scott Counties specializes in restoring contents damaged by fire. We are positioned to be your one-stop shop. We communicate clearly with your adjuster and can recommend one of our trusted and reputable contractors, so it makes us your one-stop shop, which makes it convenient and hassle-free for you. The team at SERVPRO of Cape Girardeau & Scott Counties can take care of your fire damage and your contents at your residential or commercial property from start to finish.

SERVPRO of Cape Girardeau & Scott Counties can restore fire damage and your contents as a result of a fire. We are your professional local fire damage repair and restoration company. Our experienced and qualified heroes can get your property back to “Like it never even happened.” Any time your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie and Benton, Missouri, home or business is hit by fire damage, give the fire damage repair and restoration specialists a call at 573-339-1948.

How Water Damage Affects Your Home

1/2/2019 (Permalink)

Water Damage How Water Damage Affects Your Home It's crucial you know how water damage affects your home. SERVPRO of Cape Girardeau & Scott Counties can make it "Like it never even happened."

Wonder how water damage affects your home? Significantly! When it comes to water damage or flood damage, time is of the absolute essence. And if it’s not properly handled, it can result in further damage, such as mold damage. It’s critical that you contact the water damage specialists at SERVPRO of Cape Girardeau & Scott Counties at the first sign of water or flood damage.

According to this article from Angie’s List, below you will see just how water damage can affect your home within minutes, hours, days and weeks.

Water damage within minutes:

  • Water contamination spreads, rapidly increasing claim costs.
  • Moisture-sensitive furniture finishes begin to turn white.
  • Furniture standing on saturated carpets will begin to leach and stain the carpeting.

Water damage within hours:

  • Furniture in direct contact with water begins to delaminate and swell.
  • Normal household odors, amplified by humidity, become glaringly apparent.
  • Dyes from non-colorfast fabrics begin to bleed.

Water damage within days:

  • Fungi appear, along with their characteristic musty odors.
  • Severe warping and cupping of wood become apparent. Wood floors may become unsalvageable.
  • Paint blisters, and wallpaper adhesives release and start to peel away.
  • Wood structural members begin to swell, warp and split apart.

Water damage within weeks:

  • Mold sinks roots into organic materials and destroys their integrity.
  • Occupants must be evacuated due to health hazards.
  • Allergen sensitivity may arise from microbial growth.
  • A complete gutting of the structure may be necessary, which will drive the claim up astronomically and displace the occupants.

Since water damage greatly affects your home and can cause serious damage, SERVPRO of Cape Girardeau & Scott Counties offers 24-hour emergency services. We’re faster to any size disaster. In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Cape Girardeau & Scott Counties arrives quickly and starts the water extraction process almost immediately.

Upon reading this, you learned how water damage can affect your home immensely. But, with a trusted leader, you can count on SERVPRO of Cape Girardeau & Scott Counties to get your residential property back inhabitable and “Like it never even happened.” That way, you can get back to work, back to life. For all your water damage or flood needs, call us: 573-339-1948.

How We Make Water Damage "Like it never even happened."

12/27/2018 (Permalink)

Water Damage How We Make Water Damage "Like it never even happened." The heroes at SERVPRO of Cape Girardeau & Scott Counties makes water damage at your home or business "Like it never even happened."

Water damage or flood damage can cause a “flood” of emotions. Wonder how we make water damage “Like it never even happened.”? SERVPRO of Cape Girardeau & Scott Counties specializes in water damage restoration, which is the cornerstone of our business. And we make it our business to make it “Like it never even happened” at your home and business. We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Learn more about our IICRC training and certification, employee certification training and more.

We are the water damage restoration specialists. And that’s the SERVPRO Advantage. We live and work in this community, too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Cape Girardeau & Scott Counties is nearby and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Cape Girardeau community and want to do our part to make our community the best it can be.

Water damage or flood damage doesn’t have to interrupt your home, your business, or your life. SERVPRO of Cape Girardeau & Scott Counties is a company that’s locally owned, but with the luxury of national resources. Now that you’ve learned how we make water damage “Like it never even happened.” contact us today. Give SERVPRO of Cape Girardeau & Scott Counties a call anytime: 573-339-1948.   

Why SERVPRO of Cape Girardeau & Scott Counties? Experience

12/10/2018 (Permalink)

Why SERVPRO Why SERVPRO of Cape Girardeau & Scott Counties? Experience Why SERVPRO of Cape Girardeau & Scott Counties? Experience. Our qualified heroes are there for your home or business.

Why SERVPRO of Cape Girardeau & Scott Counties? Experience in fire damage. Experience in water damage. Experience in mold remediation. Experience in storm damage. Experience in commercial services. Experience in professionalism. Experience in being helpful. Experience in problem-solving. Experience in being efficient. Experience in being effective. Experience in well-versed backgrounds. Experience in customer service. Experience in creating happy customers.

With over a century of combined experience -- and counting -- in the Fire & Water - Cleanup & Restoration industry, if you have fire or water damage at your home or business, you’ll want a company you can trust and one with a major component: experience. You want a company with credibility, history, a solid reputation and qualified experts. And that’s SERVPRO of Cape Girardeau & Scott Counties.

Experience in Fire Damage & Restoration

SERVPRO of Cape Girardeau & Scott Counties has experience in fire damage and restoration. We specialize in fire damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home or business to pre-fire condition. In addition to fire, smoke, and soot damage, your residential or commercial property may also suffer from water damage as a result of the firefighting efforts. And we’re well-equipped to handle that, too.

Experience in Water Damage & Restoration

SERVPRO of Cape Girardeau & Scott Counties has experience in water damage and restoration. When your home or business has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Cape Girardeau & Scott Counties uses advanced water damage inspection and extraction equipment to help us find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

Experience in Mold Remediation & Restoration

SERVPRO of Cape Girardeau & Scott Counties has experience in mold remediation and restoration. When a home or business suffers a water damage event, a mold infestation can quickly arise and spread throughout a home in 48-72 hours. Because mold can produce allergens and irritants, you will want a professional who has training and experience to properly resolve the mold infestation. If you suspect that your residential property or business has a mold problem, SERVPRO of Cape Girardeau & Scott Counties can inspect, assess and remediate your property.

Experience in Storm Damage & Restoration

SERVPRO of Cape Girardeau & Scott Counties has experience in storm damage and restoration. Storm and flood damage require specialized restoration techniques and equipment. When a storm hits your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business, you need the company with storm damage experience and expertise. SERVPRO of Cape Girardeau & Scott Counties can respond immediately to storm and flooding conditions.

Experience in Commercial Services

Our team of highly trained restoration specialists has experience in commercial services. Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of Cape Girardeau & Scott Counties has the resources and expertise to give you excellent results while minimizing the disruption to your clients. We can help make it “Like it never even happened” for any of the following:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Experienced Heroes

Our team of heroes has a high degree of professionalism. No matter where you may encounter our staff, we represent the company with the utmost respect. We understand the importance of being professional in all settings. We are extremely helpful to our customers. In fact, being helpful is one word that many of our happy customers expressed in our Certificate of Satisfaction (COS). We are there to help you, to serve you. And when there is a problem with fire damage, water damage, mold damage, storm damage at your home or business, our team of heroes knows how to effectively and efficiently resolve that problem. We know how to make it “Like it never even happened.” Our heroes have well-versed backgrounds, which creates a diverse dynamic at SERVPRO of Cape Girardeau & Scott Counties. One of the many things we pride ourselves on is customer satisfaction. We always put our customers first, make them our #1 priority. We are advocates in creating happy customers. To create happy customers is a mantra we firmly stand behind 100%. That’s part of our mission, part of our goal every day. In fact, “create happy customers” is plastered in our office as a constant reminder to our staff.  

Our team of heroes is our biggest asset. They come to the rescue when your residential or commercial property faces a fire damage or water damage. They even come to the rescue if your home or business needs mold remediation, carpet cleaning or any other general cleaning services. SERVPRO of Cape Girardeau & Scott Counties’ highly trained restoration specialists is faster to any size disaster.

Fire damage, water damage, mold damage, storm damage, or any type of damage for that matter, at your home or business can be upsetting and destructive. It can leave you feeling stressed, confused, and vulnerable. When it does, you’ll need a caring expert with experience to guide you through this crisis. SERVPRO of Cape Girardeau & Scott Counties will treat you with respect and empathy, and we’ll always treat your home, business and belongings with care. We’re with you throughout your entire journey. We help to make that unpleasant situation into a pleasant experience. Go with the company that has a diverse portfolio of experience. Experience the SERVPRO of Cape Girardeau & Scott Counties’ way. Call us at 573-339-1948.

Why SERVPRO of Cape Girardeau & Scott Counties? Giving Back to Our Community

12/10/2018 (Permalink)

Why SERVPRO of Cape Girardeau & Scott Counties? Because we give back to our local community. In order to have a vibrant and thriving community, you must continually invest in your community. SERVPRO of Cape Girardeau & Scott Counties takes great pride in being a part of the Cape Girardeau & Scott Counties community. We understand that communities like ours is what holds America together. We want to do our part to ensure the Cape Girardeau & Scott Counties’ communities thrive by helping the less fortunate, keeping the area safe and making our community the best it can be.

Food Pantries

In one capacity that SERVPRO of Cape Girardeau & Scott Counties gives back to the community is by our local food pantries. In 2018, we sponsored two food pantries. In September of 2018, we held one at New McKendree United Methodist Church in Jackson, Missouri. We served more than 70+ families in a 2-hour window. In December of 2018, we held another Mobile Food Pantry at City Church in Cape Girardeau, Missouri. We served more than 60+ families. This one was a huge success, too. It’s always better to give than to receive, and this is one way we wanted to give back to our community and to those families.  

SERVPRO First Responder Bowl

2018 was a special year for SERVPRO. SERVPRO sponsored the first-ever SERVPRO Bowl. This was a bowl specifically dedicated to all of our first responders. We know and understand what they have to endure on a daily basis. We knew we wanted to give them a special gift. As a small token of our appreciation, the marketing team at SERVPRO of Cape Girardeau & Scott Counties put together a special marketing package and personally delivered them to the local First Responders. As part of the sponsorship package, First Responders got four tickets to the big game day. Learn more about this epic event here.

Continuing Education

Throughout the year, SERVPRO of Cape Girardeau & Scott Counties offers a myriad of Continuing Education courses for insurance agents. We know that insurance agents have to have an allotted number of credit requirements to fulfill. That’s one reason we offer these interactive courses just for you. We want to make it as easy and accessible as possible.  

Local Golf Tournaments

SERVPRO is the official cleanup and restoration company for the PGA Tour. This is a national sponsorship we are proud to be a supporter of and humbled. Learn more about our other national sponsorships here.

Local Events

We support local community events. We love to get involved however we can. Over the years, SERVPRO of Cape Girardeau & Scott Counties has been involved and/or sponsored events such as parades, Polar Plunge, Duck Regatta, Breast Cancer Awareness Luncheon, and more. See what other local community events we’ve been involved with.

SERVPRO of Cape Girardeau & Scott Counties loves giving back to our community. We wholeheartedly believe the notion “it’s better to give than to receive.” From food pantries to the SERVPRO Responder Bowl to continuing education to local golf tournaments to local events, we’re there in our community giving back. How will you give back to your community? 

And just remember, if your residential or commercial property is hit with fire or water damage, SERVPRO of Cape Girardeau & Scott Counties gives you back your home or business by making it “Like it never even happened.” Give us a call if it does: 573-339-1948.   

Why SERVPRO of Cape Girardeau & Scott Counties? Local Fire Damage Specialists

12/10/2018 (Permalink)

Why SERVPRO Why SERVPRO of Cape Girardeau & Scott Counties? Local Fire Damage Specialists SERVPRO of Cape Girardeau & Scott Counties is your local fire damage specialists. We make a fire or water damage "Like it never even happened."

Why SERVPRO of Cape Girardeau & Scott Counties? Because we are your local fire damage specialists. If your home is hit with fire damage, would you want a company that is specialized in fire damage repair and restoration or a generalist? We believe you’d want a specialist. And that’s exactly what the heroes at SERVPRO of Cape Girardeau & Scott Counties are.   

A fire to your residential or commercial property can cause a serious detriment and stress to your family. But, our highly qualified and trained fire damage specialists at SERVPRO of Cape Girardeau & Scott Counties can relieve some of that stress by restoring your home or business to make it “Like it never even happened.”     

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The 7 steps listed below illustrate the SERVPRO of Cape Girardeau & Scott Counties’ process for the “typical” fire damage restoration.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

After the fire trucks leave, your home or business likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Cape Girardeau & Scott Counties has the specialized fire restoration training needed to restore your home to pre-fire condition.

If you’re ever faced with fire damage at your home or business and wonder why SERVPRO of Cape Girardeau & Scott Counties, it’s because we are your local fire damage specialists. And we are there with you throughout your entire journey. If you ever have any questions, contact us online anytime. Or, simply give us a ring at 573-339-1948.

Why SERVPRO of Cape Girardeau & Scott Counties? Local Mold Remediation and Restoration Specialists

12/10/2018 (Permalink)

Why SERVPRO Why SERVPRO of Cape Girardeau & Scott Counties? Local Mold Remediation and Restoration Specialists Why SERVPRO of Cape Girardeau & Scott Counties? We are your local mold remediation and restoration specialists.

Why SERVPRO of Cape Girardeau & Scott Counties? Because we’re your local mold remediation and restoration specialists. When your home or business encounters mold, it’s vital to act fast and get mold remediation and restoration specialists there as quickly as possible. And SERVPRO of Cape Girardeau & Scott Counties is faster to any size disaster.

Did you know mold infestation can quickly arise and spread throughout your home in as little as 48-72 hours? It’s true. Mold can be a serious problem at your home or business, so it’s vital that you understand mold and the different types out there. One type of mold out there that may really concern a lot of people is black mold. So, it’s crucial you educate yourself.

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Because mold can produce allergens and irritants, you will want a professional who has training and experience to properly resolve the mold infestation. If you suspect that your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business has a mold problem, SERVPRO of Cape Girardeau & Scott Counties can inspect, assess and remediate your property.


If you ever wonder why SERVPRO of Cape Girardeau & Scott Counties, we’re a company that specializes in mold remediation and restoration. We’re a trusted leader in the restoration industry. Rest assured, SERVPRO of Cape Girardeau & Scott Counties fits the “mold.” To contact your local mold remediation and restoration specialists, call 573-339-1948.

Why SERVPRO of Cape Girardeau & Scott Counties? Local Storm Damage Specialists

12/10/2018 (Permalink)

Why SERVPRO Why SERVPRO of Cape Girardeau & Scott Counties? Local Storm Damage Specialists SERVPRO of Cape Girardeau & Scott Counties is your local storm damage specialists. A storm can occur any time. We offer 24-hr. emergency services.

Why SERVPRO of Cape Girardeau & Scott Counties? Because we’re your local storm damage specialists. Mother Nature can be highly unpredictable. When she strikes, it can result in thousands even millions in property damage. If your residential or commercial property is faced with storm damage, count on the company that has local storm damage specialists, where they have a team of heroes that specializes in storm damage. Count on SERVPRO of Cape Girardeau & Scott Counties.  

Storm and flood damage require specialized restoration techniques and equipment. When a storm hits your home, you need the company with storm damage experience and expertise. SERVPRO of Cape Girardeau & Scott Counties can respond immediately to storm and flooding conditions.

A flood can cause a flood of emotions. We specialize in flooding and storm damage restoration, which is the cornerstone of our business. We have extensive water damage and storm restoration training that allows us to get your home or business back to normal quickly.

Major storms and flooding events can overwhelm many restoration companies, but that’s not the case for SERVPRO of Cape Girardeau & Scott Counties. We can access resources from 1,700+ Franchises across the state and country and even utilize Disaster Recovery Teams for catastrophic storms, disasters and major events.

Our bricks and mortar is situated in Cape Girardeau, Missouri, but we proudly serve the Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie and Benton, Missouri, communities should they have storm damage at their home or business. So, we live, play and work here, too.

Our number one goal is to return damaged items and belongings to preloss condition, to make it “Like it never even happened.” We help you to regain control following a disaster.

Here are some storm damage tips of what to do after flooding:

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

When your home or business is hit with storm damage, why SERVPRO of Cape Girardeau & Scott Counties? Because we are your local storm damage specialists. We can restore your residential or commercial property back to “Like it never even happened.” Contact us online, or call us at 573-339-1948 -- 365 days a year, 24/7. We’re there for you in your time of need.

Why SERVPRO of Cape Girardeau & Scott Counties? Local Water Damage Specialists

12/10/2018 (Permalink)

Why SERVPRO Why SERVPRO of Cape Girardeau & Scott Counties? Local Water Damage Specialists SERVPRO of Cape Girardeau & Scott Counties is your local water damage specialists. We make water damage "Like it never even happened."

Why SERVPRO of Cape Girardeau & Scott Counties? Because we’re your local water damage specialists. We are a trusted leader in the water restoration industry. Our heroes are highly trained water restoration technicians. They are equipped with the training, resources and knowledge needed to best serve all of our customers. One of our daily goals is to create happy customers. And our heroes help us do that.

Water damage can happen at your residential or commercial property at any given moment. We are readily available to respond to our flood or water damage emergency. We even offer 24-hour emergency services. When your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Cape Girardeau & Scott Counties uses advanced water damage inspection and extraction equipment to help find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

SERVPRO of Cape Girardeau & Scott Counties has a highly effective water damage repair and restoration plan for your home or business. Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1 - Emergency Contact

Step 2 - Inspection and Damage Assessment

Step 3 - Water Removal/Water Extraction

Step 4 - Drying and Dehumidification

Step 5 - Cleaning and Repair

Step 6 - Restoration

When your home or business is affected by water damage, SERVPRO of Cape Girardeau & Scott Counties can make it “Like it never even happened.” Check out some of our water damage before and after photos.

The next time you have water damage at your home or business, choose us to see how we make it “Like it never even happened.” Then, you’ll why SERVPRO of Cape Girardeau & Scott Counties is your go-to company. We’ll prove to you how we’re your local water damage specialists. We’re there for you in your time of need. Here’s the number you need to call: 573-339-1948.   

Water Damage Emergency Tips

12/3/2018 (Permalink)

Water Damage Water Damage Emergency Tips These water damage emergency tips can save your home or business. SERVPRO of Cape Girardeau & Scott Counties makes it "Like it never even happened."

It’s critical that you’re equipped with water damage emergency tips should water damage strike your home or business. If it does, your primary focus should be safety first. SERVPRO of Cape Girardeau & Scott Counties cares about the safety of you, your family, your fur babies, your home, and your business. Here are some questions and things you should ponder if you’re faced with water damage:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have a flood at your residential or commercial property? Here’s what you should do after flooding:

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

While it’s important to know what to do in the event of water damage, it’s as equally important to know what NOT to do after flooding:

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging.

Follow these water damage emergency tips should you face water damage at your residential or commercial property. SERVPRO of Cape Girardeau & Scott Counties is your trusted leader in the water restoration industry. We have a team of highly trained heroes to come to your rescue 24/7, 365 days of the year. We make it "Like it never even happened." Should you have water damage at your home or business, follow these water damage emergency tips, then call the professionals at 573-339-1948.

Faster to Any Size Disaster: The SERVPRO of Cape Girardeau & Scott Counties’ Way

11/21/2018 (Permalink)

Why choose SERVPRO of Cape Girardeau & Scott Counties? We’re faster to any size disaster -- whether it’s a fire or water damage. This is the SERVPRO of Cape Girardeau & Scott Counties’ way. If your home or business is hit with fire damage, water damage, or storm damage, we can make it “Like it never even happened.” There is no job that is too big or too small for our team of heroes.

Did you know 475,500 structure fires were reported in the United States in 2016? 475,500. What did that equate to in a dollar amount? $7.9 billion in property damages. And one structure fire was reported every 66 seconds, according to the National Fire Protection Association (NFPA). These are some alarming stats.

Flooding and water emergencies don’t wait for regular business hours, and neither do we. SERVPRO of Cape Girardeau & Scott Counties provides cleanup and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Cape Girardeau & Scott Counties arrives quickly and starts the water extraction process almost immediately.

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to mitigate the damage, the cleaning and restoration costs.

We proudly serve the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie and Benton, Missouri, communities. We’re fast responders to any fire or water damage that may strike your home or business. Because, when your home is ablaze or submerged in water, seconds matter. Because your belongings matter to you. And your safety and restoration of your home or business are important to us.

Combining rapid response time, professionalism, an open and effective line of communication, exemplary customer service and more are reasons why you should choose SERVPRO of Cape Girardeau & Scott Counties for your next fire or water damage. Stayed tuned for future blog posts of other reasons why you should choose us. When your home or business has a fire or water disaster, call the fire & water -- cleanup & restoration team that is faster to any size disaster. And that’s the one and only elite team of SERVPRO of Cape Girardeau & Scott Counties. Allow us to restore your residential or commercial property. We’ve been faster to thousands upon thousands of jobs and counting. Yours could be next. Call us anytime: 573-339-1948.

Holiday Cleaning Hacks for Your Home

11/14/2018 (Permalink)

With the holidays right around the corner, you’re, more than likely, in the cleaning mode.

Frantically trying to get your home spic and spac, especially for your holiday company. So, as a gift to you, SERVPRO of Cape Girardeau & Scott Counties wants to provide you with some holiday cleaning hacks for your home.

Carpet Cleaning Hacks

  • If you have wax on your carpets, place a slightly damp towel on the wax. Next, place an iron on top of the towel for approximately 10-60 seconds (use best judgment). Then remove. Keep checking until the wax is completely removed.
  • Got kiddos? If you do, chances are, you have gum or crayon stains on your carpets/floors. SERVPRO of Cape Girardeau & Scott Counties has effective SERVPRO specialized products designed just for those needs. Contact us to see how we will make it “Like it never even happened.”  

Choose the company that was voted #1 (multiple times) in Carpet Cleaning for the People’s Choice Awards.

Upholstery Cleaning Hacks

  • Need to clean off animal hair from your favorite couch or loveseat? Simply use a squeegee to extract the hairs from the upholstery, then vacuum.
  • To get rid of smelly odors on your upholstery, sprinkle baking soda on it. Let is sit for approximately 20-30 minutes, then vacuum.

Learn about the different specialized cleaning methods we offer for carpets and upholstery cleaning.

Garbage Disposal Odor Cleaning Hacks

  • If your garbage disposal is giving off an odorous smell, simply place an orange or lemon down the drain. And, voila, it’s like the smell never even happened.
  • To get rid of a smelly stench, sprinkle about a half-cup of baking soda into the disposal, followed by a cup of white or apple cider vinegar. Let the mixture bubble up and sit for 5-10 minutes. Then, turn on the disposal and run water to distribute the mixture throughout the unit. This is a great deodorizer.

Get more natural ways to clean your garbage disposal here.  

Whether you need carpet cleaning, upholstery cleaning, cleaning of your ceilings, floors and walls, drapes & blinds, air ducts & HVAC system, or sewage cleanup, SERVPRO of Cape Girardeau & Scott Counties can make it “Like it never even happened.” Even if you need odor removal at your residential property, we properly handle that, too.

We hope you enjoyed these holiday cleaning hacks for your home. We strongly encourage you to take a load off this holiday season, and don’t worry about the cleaning. Leave it to us. Sit back, relax and be stress-free for the holidays. Being stress-free is a gift that’s priceless. Allow us to take care of your residential cleaning services for you. You’ll be happy that you did. Just give us a call at 573-339-1948.     

Biohazard Cleanup and Restoration

11/8/2018 (Permalink)

Biohazard Biohazard Cleanup and Restoration SERVPRO of Cape Girardeau & Scott Counties is your professional biohazard cleanup and restoration company for your residential or commercial property.

SERVPRO of Cape Girardeau & Scott Counties is your professional biohazard cleanup and restoration company. If your home or business is located in the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie, or Benton, Missouri, area and comes in contact with any kind of biohazard, our heroes are properly trained to handle it 24 hours of the day, 365 days of the year.

Do you know what the key is anytime you’re in contact with any kind of biohazard? Protecting yourself and others. Protective gear is of the utmost importance. This protects you, others and anything else you may come in contact with. A few months back, our heroes were wearing personal protective equipment (PPE) when we responded to a local crime scene at a residential property. And, it was the same case for a commercial property. Because, sometimes, the “unforescene” can happen, unfortunately. We make scenes “Like it never even happened.” so families do not have to see that other visual.  

Did you know exposure to biological and chemical contaminants can pose serious health consequences? It’s true. Failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Cape Girardeau & Scott Counties is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

The decontamination of a residential or commercial property due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be highly dangerous. Not to mention, it can be a very emotional time for the individual(s) and family members involved. Specialized training and experience are key when choosing a cleanup company to resolve these circumstances.

SERVPRO of Cape Girardeau & Scott Counties provides cleanup and restoration services for a myriad of biohazard circumstances:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

It can be tough to deal with these types of circumstances. They occur more often than you may think. When they do, you can be rest-assured you have a trusted partner to help you through this emotional time.

Here are some common biohazard scenarios:

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO Franchise Professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. We follow federal and state guidelines to properly clean all surfaces.

Equipped with the necessary safety apparatus and cleaning products for your residential and commercial property, SERVPRO of Cape Girardeau & Scott Counties can help transform these unhealthy environments back into clean, safe homes and offices. You have a choice. Choose the trusted leader in this industry. Choose SERVPRO of Cape Girardeau & Scott Counties -- your professional biohazard cleanup and restoration company. Give us a call today: 573-339-1948.

Best Fire Damage Company Near Me

11/7/2018 (Permalink)

Fire Damage Best Fire Damage Company Near Me If you're wondering what's the best fire damage company near me, it's SERVPRO of Cape Girardeau & Scott Counties. Call us for your home or business.

Fire damage can hit your home or business at any given moment. Preparation is always key. If it does strike, here’s a handy, dandy fire damage tips - until help arrives guide. You can follow these tips to help protect yourself and your property. But, well before a fire happens, we encourage you to be well-informed of the best fire damage company out there. In order to be educated about what company that may be, you may perform a Google search and search for keywords that may consist of “best fire damage company near me” or “best fire damage company” and so on and so forth. Well, no need to search any further. SERVPRO of Cape Girardeau & Scott Counties is just that -- and more -- for your residential and commercial properties. We are highly trained fire damage specialists and the trusted leader in the restoration industry.

If you have fire damage at your home or business, or even if you witness a fire damage at someone else’s property, that can be a traumatizing time. If this does occur, it’s critical to take quick action. Contact SERVPRO of Cape Girardeau & Scott Counties. We help relieve some of that stress by being with you and your business, being with you and your home, being with you and your family throughout the entire restoration process. We are with you from the beginning to the middle to the end of your journey. We’re even there with you at the post-fire journey. We’re there to make it “Like it never even happened” so you can get back to life.

In addition to fire, smoke, and soot damage, your home or business could potentially suffer from water damage as a result of the firefighting efforts. And that’s why we are also water damage specialists. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care. SERVPRO of Cape Girardeau & Scott Counties specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.

As a result of an emergency “typical” fire damage to your residential or commercial property, there is a systemic process to follow. Check out these 7 steps:

Step 1: Emergency contact

Step 2: Inspection and fire damage assessment

Step 3: Immediate board-up and roof-tarp service

Step 4: Water removal and drying (if water is present)

Step 5: Removal of smoke and soot from all surfaces

Step 6: Cleaning and sanitizing

Step 7: Restoration

Get more in-depth information here.

SERVPRO of Cape Girardeau & Scott Counties is in a community near you. We proudly serve the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie and Benton, Missouri, communities, so we’re faster to any size disaster.   

If you ever wonder what’s the best fire damage company “near me,” SERVPRO of Cape Girardeau & Scott Counties can put an end to your wonder. We are the fire damage specialists. And we offer you an effective fire damage restoration service for your home or business. Have questions about fire damage, smoke damage or soot damage? Just call our pros today at 573-339-1948.  

The Best Local Water Damage Company

10/30/2018 (Permalink)

Why SERVPRO The Best Local Water Damage Company Learn how SERVPRO of Cape Girardeau & Scott Counties is the best local water damage company. Our heroes make it "Like it never even happened."

When your home or business is hit with the worst water damage, you want the best local water damage company to remediate that problem. SERVPRO of Cape Girardeau & Scott Counties is your solution.

Do you know what to do if your residential or commercial property is hit with water damage? If you’ve answered yes, then great. But if you’ve answered no, no worries. That’s why we’ve compiled this handy water damage tips to reference until professional help arrives. This can help you protect yourself, your family and your property.

SERVPRO of Cape Girardeau & Scott Counties is your water damage repair and restoration professionals. Water damage restoration is the SERVPRO Advantage. We have a team of highly trained and qualified water restoration technicians (heroes) to handle any size water damage that occurs at your home or business.

Flooding and water emergencies do not wait for regular business hours to occur. That’s why we offer 24/7 emergency services to be there for you any time of the day. We’re there for you in your dire time of need. You can never predict the severity of these types of disasters. It can leave you and your family with a terrible aftermath. Mother Nature can hit at any given moment. Let’s take Hurricane Florence as a prime example.

Our team took a trip to North Carolina to help those businesses, homes and families get back to life, back to their homes, back to their businesses, back to “Like it never even happened.” Before departure, we were preparing for Hurricane Florence so we had an effective game plan. This afforded us the opportunity to provide our heroes with a blueprint so they knew exactly how to handle each job efficiently and effectively. We equipped them with all the proper equipment to fulfill the jobs at-hand. Although we’re a locally owned company, we have the national resources to back us, especially in times of need.

SERVPRO of Cape Girardeau & Scott Counties is fully equipped to handle any size water damage or disaster. When you’re doing a Google, internet search for the best local water damage company, there are certain things you should look for, and we encompass all of them. Learn more about water damage repair and restoration and why we’re the best local water damage company. We are proud to serve the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie and Benton communities. Contact us if you’re hit with flooding or water damage. Give us a call: 573-339-1948.

3 Common Types of Mold in Homes

10/24/2018 (Permalink)

Mold Remediation 3 Common Types of Mold in Homes If your home or business has a mold problem, SERVPRO of Cape Girardeau & Scott Counties has an effective mold remediation and restoration solution.

Do you know the 3 most common types of mold in homes? They are Aspergillus, Cladosporium and Stachybotrys Atra -- more commonly known as Black Mold.

Mold can come in a variety of colors, such as black, white, green, and orange. SERVPRO of Cape Girardeau & Scott Counties is well aware of the different types of molds, and we want to educate you on each so you can easily identify them.

Aside from specializing in fire & water damage, SERVPRO of Cape Girardeau & Scott Counties also specializes in mold remediation and restoration. Our team of heroes are highly trained and qualified mold remediation technicians.  

Beware of the 3 most common types of mold in homes:

Aspergillus

Have you ever noticed mold on your food or in your home air conditioning system? If so, this is referred to as Aspergillus. This is a fairly allergenic mold. Aspergillus resides in the environment. It can be both indoors and outdoors. And, believe it or not, a majority of people breathe in fungal spores on a daily basis. Reference this resource to learn more about this type of mold.

Cladosporium

If you’ve spotted a black or green pepper-like substance on the back of your toilets, painted surfaces or fiberglass air ducts, etc., this type of mold is called Cladosporium. Although non-toxic to human beings, this type of mold can trigger a myriad of common allergy symptoms (i.e. red and watery eyes, rashes and even a sore throat). Find out the identification of this type of mold, places it can be found in your home and more by reading here.

Stachybotrys Atra (Black Mold)

Stachybotrys Atra, also known as Black Mold, can be highly dangerous, sometimes fatal. This causes a concern for people and can cause fear. It’s pertinent you learn how to properly identify this type of mold. Learn about the facts of this type of mold and more here.

Every homeowner or business owner should be aware of the 3 common types of mold in homes. As a result of water damage, your home or business can also have mold damage. A lot of times, a long period of time can lapse before you even realize there’s mold present. That’s where SERVPRO of Cape Girardeau & Scott Counties steps in. We have specialized mold remediation equipment to help resolve this issue. Next time you’re hit with a water damage, call us, for good measure, to also check for mold damage. Because if it’s not addressed immediately, you can have an even bigger -- and more expensive -- issue on your hands. We fit the “mold” when it comes to mold remediation and restoration. Call us today: 573-339-1948.

Fire Damage Repair and Restoration

10/18/2018 (Permalink)

Fire Damage Fire Damage Repair and Restoration SERVPRO of Cape Girardeau & Scott Counties can help your home or business with fire damage repair and restoration.

Are you fully prepared for a home fire? Take this interactive quiz to find out.

In observance of National Fire Prevention Month this October, SERVPRO of Cape Girardeau & Scott Counties is heavily focusing our efforts on the importance of fire damage repair and restoration and safety tips for you and your family to stay safe throughout the month and year-round. If a fire breaks out in your home and/or business, we can repair and restore your belongings back to “Like it never even happened.”

Every fire damage situation is a little different and requires a unique solution; however, the general process remains the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

Speaking of restoration, our “restore first” mentality is a much more cost effective solution for you and helps to get you back in your home or business sooner than expected. This focus relies upon our specialized training and equipment to restore your property back to pre-fire condition.

Your belongings can be greatly damaged during a fire. Since you’ve invested so much in them, we want to help you protect and restore them as much as possible. They can have sentimental value, so you want to cherish them, and we can help to get it back to “Like it never even happened.” Refer to this resource to see how you can properly care for your contents.

Our team of highly trained fire restoration technicians (also known as SERVPRO heroes) are faster to any size disaster. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition. Give our team a call if your home or business is hit with fire damage: 573-339-1948.

Cleaning Services for Your Home or Business

10/10/2018 (Permalink)

Cleaning Cleaning Services for Your Home or Business SERVPRO of Cape Girardeau & Scott Counties offers effective cleaning services for your home or business.

Keeping your residential or commercial property clean can help protect your investment and increase the value of your property. SERVPRO of Cape Girardeau & Scott Counties offers a myriad of cleaning services for your home or business. We have the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you and your family.

You may know SERVPRO as the leader in fire & water cleanup & restoration, but know what else we’re known for? Our professional residential cleaning services. We make a dirty, soiled carpet "Like it never even happened." And that’s one of the many reasons we were voted #1, again, in Carpet Cleaning for the Southeast Missourian’s 2018 People’s Choice Awards. We’ve received this prestigious awards for six years (2011, 2012, 2015, 2016, 2017, 2018). We are so honored and humbled. We thank all of our customers, everyone who voted for us. Thanks for making this award possible.

Here are the residential cleaning services that SERVPRO of Cape Girardeau & Scott Counties offers:

Carpet & Upholstery Cleaning

The SERVPRO carpet and upholstery cleaning service will get out the dirt you see and remove unwanted dust. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Air Duct Cleaning

Air duct cleaning is crucial for every home and business. It helps to keep clean air circulating and to reduce allergens, pet dander and mold. Consistent duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Odor Removal

We can help you get rid of odor removal in your home or business with our effective, proven process. Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors today.

Sewage & Biohazard Cleanup

SERVPRO of Cape Girardeau & Scott Counties does sewage & biohazard cleanup to make your home or business “Like it never even happened.” No task is too big for our specialists. We’re always ready and equipped to assist in the cleanup of sewage and other biohazard materials and provide deep cleaning services for your residential or commercial property.

Anytime you need cleaning services for your home or business, you can trust SERVPRO of Cape Girardeau & Scott Counties to get the job done efficiently and effectively. Not only can you rely on the leader in fire & water cleanup & restoration for your home and business needs, you can also rely on us for your carpet cleaning needs. Additionally, we clean ceilings, floors, walls, drapes, blinds, trauma/crime scene, vandalism and graffiti. We’re basically an all-encompassing company. Give us a call today: 573-339-1948.

Tips to Stay Safe During National Fire Prevention Month

10/1/2018 (Permalink)

Fire Damage Tips to Stay Safe During National Fire Prevention Month SERVPRO of Cape Girardeau & Scott Counties can help you stay safe during National Fire Prevention Month and year-round.

Fire prevention is always key because a fire can happen at your residence or commercial property at any given moment. And with the alarming number of wildfires that have erupted across our nation, it raises caution, concern, and maybe fear. But, rest assured, with SERVPRO of Cape Girardeau & Scott Counties, you can feel confident you have a team of highly qualified and trained fire restoration specialists on your side who will be there with you before, during and after that journey. We’re always ready for whatever happens. We’re there to help put your mind at ease. We can get your home and/or business back to “Like it never even happened.”

Since October is National Fire Prevention Month, there are a host of tips out there to help keep you, your family members, your business and your home safe. Check out this resource from nfpa.org. Here, they provide you with free safety tip sheets on a variety of fire and life safety topics. SERVPRO of Cape Girardeau & Scott Counties fully supports prevention, and we’re all about educating you, so here are 5 top tips you and your family can follow in case you’re faced with fire damage.

  1. Install Smoke Alarms

Installing smoke alarms on every level of your home and/or business can help prevent a lot of damage and headache. Ensure these are installed properly in every room. Your home and/or business means the world to you. You’ve built memories there, and you want to do everything you can to protect those precious memories should a fire break out. One thing that can be the big difference, a lifesaver, a belongings’ saver, a memories’ saver is smoke alarms. Make this small investment now to save you a potential large cost in the future.

  1. Test Smoke Alarms

Testing smoke alarms is highly vital. Smoke alarms can help protect you, your family and your investment, but you have to ensure they are functioning properly in the event of fire damage. You want to test your smoke alarms at least every month, if not, more. If they’re not working, simply replace the batteries. And a good rule of thumb: keep extra batteries on-hand at all times. Test smoke alarms in every room of your home or business.

  1. Communicate Effectively

With anything, whether in a business, a relationship, etc., communication is always key. When in doubt, over-communicate. You want to effectively communicate with your family members, loved ones, coworkers, etc. about a safe fire escape plan. Once this has been established, you need to practice it. It’s vital that everyone practices the plan at least twice per year. Communicating effectively can save a lot of time and hassle.

  1. Find a Safe Place

If you ever encounter a fire in your home or business, it’s best that you get out, stay out and call for help immediately. Do not, under any circumstances, put yourself in danger by going back inside a burning dwelling. Speaking of a safe place, the American Red Cross can be a “safe place” you can reference to get more safety tips. They can provide you with knowledge of what to do before, during and after a fire.

  1. Call SERVPRO of Cape Girardeau & Scott Counties

SERVPRO of Cape Girardeau & Scott Counties can help you prepare your home or business with our proven and effective Emergency Ready Profile (ERP). The SERVPRO® Ready Plan is an intuitive tool for property managers and owners -- both residential and commercial. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO Emergency READY Profile for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how fire damage can affect your home or business. And with just a tap of an icon on your mobile device, we can be there just like that. Get the SERVPRO ERP App on your iPhone or Android now; it’s FREE.  

Follow these tips to stay safe during National Fire Prevention Month. When you need a team that is faster to any size disaster and offers 24/7 emergency services, trust and count on SERVPRO of Cape Girardeau & Scott Counties. Anytime you have questions about fire, smoke, or soot damage, call the fire damage specialists. And anytime you have fire damage at your residential or commercial property, give us a call: 573-339-1948. We’ll be there in “ablaze.”

Why Community Involvement is a Key Recipe for Your Business

9/27/2018 (Permalink)

Community Why Community Involvement is a Key Recipe for Your Business SERVPRO of Cape Girardeau & Scott Counties supports our local community. We understand why community involvement is a key recipe for your success.

Community involvement is one key recipe for any successful business. And SERVPRO of Cape Girardeau & Scott Counties has certainly been busy with community events for the month of September. And we have some coming up in October as well. If you’re a business owner, we propose one of your goals to be community involvement. Giving back, sponsoring events, and such, are vital for your business’ success.

For the month of September, we sponsored the Cape Girardeau Area Chamber of Commerce’s First Friday Coffee event. Since September is National Preparedness Month, we discussed the importance of be prepared in general and being prepared if your home or business is hit with water or fire damage. And since this event was all about being prepared and What You “Auto” Know, we did a social media giveaway of a car safety kit in case you have car issues. We love our social media community. It’s always good to be prepared in all facets of life.

We, also, sponsored the Jackson Area Chamber of Commerce’s Women’s Impact Network (WIN) event. This was such a fun, empowering event. We were honored to be one of the premier sponsors of this life-changing, impactful event. This was a powerful opportunity that afforded women of all backgrounds to unite and to achieve goals, network, make a difference in lives, others' lives, the community and the world. WIN's goal is to connect powerful women with other powerful women, learn something new and feel empowered.

Additionally, we sponsored the Jackson Police Department golf tournament. We had such a great turnout. We’ll be sponsoring the Notre Dame golf tourney October 1st, too. We enjoy these community events. These events afford us the opportunity to network … and have a good time. And we’re always so eager to see if anyone gets the hole-in-one by the water.

If you haven’t done so already, be sure to give our SERVPRO of Cape Girardeau & Scott Counties Facebook page a “like” so you can keep us top of mind, stay in-the-know of our community involvement, be educated and so much more.

SERVPRO of Cape Girardeau & Scott Counties fully supports our local community. We understand the importance of community involvement and why it is key for your business. Get involved in your local community today; it can pay huge dividends. Mix in all the right ingredients, and you have the secret recipe for success for your business. And in the event your community, home or business is hit with a disaster, fire damage or water damage, give us a call at 573-339-1948, because we can make it "Like it never even happened."

How Agents Can Benefit Greatly by Referring SERVPRO of Cape Girardeau & Scott Counties

9/24/2018 (Permalink)

Why SERVPRO How Agents Can Benefit Greatly by Referring SERVPRO of Cape Girardeau & Scott Counties SERVPRO of Cape Girardeau & Scott Counties is proud to have a strategic partnership and be a preferred vendor with Farmers Insurance.

SERVPRO of Cape Girardeau & Scott Counties has some very exciting news. News so big that we want to announce it to the world.

We are officially part of the Farmers Emergency Mitigation Referral Program. This is epic. And we are so very happy, privileged and humbled to be their preferred vendor, to have this strategic partnership with Farmers Insurance. SERVPRO and its franchises have service agreements with many insurance companies across the country. We have relationships with lots of different companies at the Corporate level.

So, what does this mean for agents? Benefits.

As an agent, you care deeply about your customers, and you’re always looking out for their best interest. Know how agents can benefit greatly? By referring SERVPRO of Cape Girardeau & Scott Counties.

Customer service, customer retention, additional product sales and limited warranty two years’ labor/one year materials are all benefits of how you, the agent, can benefit greatly by referring SERVPRO of Cape Girardeau & Scott Counties. Learn how as we extrapolate on the 4 benefits:

Customer Service

Customer service is vital in any industry, especially in the fire and water restoration business, and it’s one of the many benefits agents will reap by referring us. SERVPRO of Cape Girardeau & Scott Counties’ professionals will handle each job according to the highest professional standards, interacting with customers in a professional manner to provide exemplary customer satisfaction.

The science of restoration can be quite complex, but SERVPRO of Cape Girardeau & Scott Counties makes it easy. We are well-equipped, highly trained, have advanced technology and customer diplomacy to handle any size disaster.

Customer Retention

When you have satisfied customers, they can convert to a higher rate of policy retention and renewals. And, ultimately, they will become brand ambassadors for your company, which, as a result, the influx of qualified leads. It will be like the gift that keeps on giving.

SERVPRO of Cape Girardeau & Scott Counties thoroughly documents and communicates each step of the restoration process. We keep you in the loop, because informed customers are happy customers. In fact, that’s one of our mottos: create happy customers. We’re with you throughout the entire journey. Furthermore, we produce the correct claim documentation for fast, easy and effective claim processing.

Additional Product Sales

We’ve all heard the saying, happy wife, happy life. We have that same philosophy for our customers. When customers are satisfied, they are more apt to provide new referrals and to be more receptive to allow you to offer additional insurance options.

If a large-scale disaster or storm hits, SERVPRO of Cape Girardeau & Scott Counties’ System has the resources to get to customers quickly and efficiently. When their needs are met, your relationship has added value.

Limited Warranty Two Years’ Labor/One Year Materials  

Customers enjoy knowing we will not only meet expectations, but exceed expectations, or we will provide re-service at no additional cost for up to two years.

We warrant for two years the workmanship of the emergency mitigation service or restoration work performed. We warrant for one year that all materials, furnished by us, will be new, of good quality and free from defects.

As you can see, there are benefits and real value when agents refer SERVPRO of Cape Girardeau & Scott Counties. We would like to take this opportune time to thank Farmers Insurance for this incredible opportunity. We look more than forward to working with each of you. Here’s to a healthy, happy working relationship. Anytime you need us, have questions or ready to send a referral, simply give us a call at 573-339-1948, or fill out this brief form.

What to Do When You Have Water Damage

9/19/2018 (Permalink)

Imagine: You’re on the last day of your family vacation, soaking up the rays, getting a nice tan, swimming in the pool or ocean, just living it up to the fullest before you have to depart. Now, you’re on your way back home, sharing lots of laughs with your family and loved ones. You finally arrive home safely. Then, you walk into your home and … surprise. The ocean has taken a vacation at your residence. You now have a beach inside your home. Not so much fun, huh?!

Before you leave for a vacation, or anywhere for that matter, there are some things you can do to prevent water damage. However, it’s not always preventable. It can be very stressful dealing with this type of situation, but having a clear plan can help alleviate the situation at hand. As you know, water damage doesn’t have a time schedule. It can happen at the least unlikely times. But, when it does, SERVPRO of Cape Girardeau & Scott Counties is available 24/7, 365 days of the year. When you experience such, it’s important you know what to do when you have water damage. Follow these 5 tips:

Stop the Water Source  

Water damage can be a result of a number of things such as a pipe burst, dishwasher malfunction, and so much more. If either of these happen, find the source where the water is coming from and stop the water source immediately. Then, contact water damage professionals.

Turn Off the Power

When you have water damage in your home or business, it’s key you turn off the power immediately to avoid a serious potential hazard. Know beforehand where the source is so you can act fast and shut it off in the event of water damage.

Assess the Damage

Assess the water damage to see the severity of it. Make sure you take photos and other documentation as proof for your insurance company. And once the professional is on-site, consult with him or her and do a walkthrough to help determine what will be needed to help you get it back to “Like it never even happened.”

Rescue Your Most Valuable Possessions

Water damage can ruin your most valuable possessions. If possible, rescue them from the flooded area as soon as you can to help prevent further damage. This can include valuables such as jewelry, heirlooms, money, photos/photo albums, awards, etc. Protect your investment and rescue your most valuable possessions as early as possible.

Call SERVPRO of Cape Girardeau & Scott Counties to the Rescue

It’s crucial that you act fast when you have water damage at your residential and/or commercial property. Because, if you don’t, you can have a bigger issue on your hand, like mold. Thankfully, our highly trained specialists (heroes) are well-equipped to handle either. Allow our heroes to restore your home and/or business after a water damage. Call us today at 573-339-1948.

In Business for Your Business: 26 Years Going Strong

9/15/2018 (Permalink)

We’re in business for your business. This September, we celebrate our 26th year anniversary of SERVPRO of Cape Girardeau & Scott Counties. It’s still so hard to believe that we opened these doors right here in our vibrant Cape Girardeau, Missouri, community over a quarter of a century ago. We’re nationally known, but locally owned. We’ve been going 26 years strong for your business, and we’ll continue to do so. Learn more about our humble beginnings, how it all started.

We’ve accomplished a lot of goals over the years, and we plan to accomplish a whole lot more in the present and future. Our mission is something that we’ve stayed true to since the beginning and will continue to do so.

Since we’re in business for your business, we offer a myriad of commercial services such as fire & water cleanup & restoration and mold remediation. Furthermore, we offer cleaning services such as air ducts, HVAC, biohazard, carpet & upholstery, ceilings, walls & floors, drapes, blinds, odor removal, sewage, trauma/crime scene, vandalism & graffiti. We care about your business, so anytime it’s hit with a disaster, we’ll be there for your business.

We have a number of things that we attribute to our success, but here are 3 top success factors:

Our Customers

One of our top priorities is to create happy customers. We take this to heart. We take the extra initiative to build that rapport with you, strive to make you happy. Without you, SERVPRO of Cape Girardeau & Scott Counties would not be where we are today, and we thank you from the bottom of our hearts. Straight from the owners’ mouth, from all the heroes here, each of us thanks you. Thank you for allowing us to be part of your journey. You are the MVPs. You are the heroes. We attribute our customers for our success, and we thank you.

Our Employees

We firmly believe great, qualified employees are the strongest asset to our company. In fact, it is for any company. We like to refer to ours as our heroes. Each individual here has something unique about him or her and brings something to the table. But, together, everyone achieves more (T.E.A.M.). Teamwork makes the dream work every day. And it truly takes a great team to do the quality work that we do for your business. Check out our heroes at SERVPRO of Cape Girardeau & Scott Counties. We attribute our employees for our success, and we thank you.

Our Community

We fully support our community in every way that we can. We have such a vibrant local community. Everyone unites to help one another, and that is so beautiful, so powerful. It’s something we’re proud to say we’re a part of. Check out some of the community events we’ve done over the years. We attribute our community for our success, and we thank you.

If your business is hit with fire and/or water damage, you can count on our business to restore it and make it “Like it never even happened.” Trust the company that’s a trusted leader in the restoration company. Trust the company that has over a century of combined experience. You can contact us anytime. We’re more than just your friend; we’re your trusted partner.

SERVPRO of Cape Girardeau & Scott Counties truly feels blessed to be in business for your business. We’ve been so thankful for the journey we’ve taken with you over the years, and we look more than forward to being there with you in your present and future journey. From the bottom of our hearts, thank you to our customers, to our employees, to our community for these past 26 years, and we look forward to the next 26+ years with you.

Yours truly,

Richard, Sandy, and the entire team of heroes at SERVPRO of Cape Girardeau & Scott Counties

Preparing for Hurricane Florence

9/13/2018 (Permalink)

Storm Damage Preparing for Hurricane Florence SERVPRO of Cape Girardeau & Scott Counties team of heroes can make your home or business "Like it never even happened." after a storm damage.

Did you get “wind” of that time of season? Unfortunately, it’s that time of the year: hurricane season.

Hurricane Florence has hit the east coast, and our SERVPRO of Cape Girardeau & Scott Counties’ heroes, here in Southeast Missouri, will soon touch down there. We’re a locally owned company with national storm resources. Our team is faster to any size disaster. We’re gearing up and preparing for Hurricane Florence. We’ll help to restore and get those businesses and homes back to “Like it never even happened.”

Although it’s hard to predict when a hurricane will happen, you can prepare for one. Here are 14 of the most important things to do to prepare for a hurricane:

  1. Establish an emergency plan with your family
  2. Prepare an emergency kit ahead of time
  3. Treat water if necessary
  4. Don’t evacuate unless officials recommend it
  5. Find out where your local evacuation shelter is located
  6. Create a list of pet-friendly shelters and hotels
  7. Prepare your home for heavy rainfall
  8. Clear your yard before the storm hits
  9. Do not put tape on your windows
  10. Prepare your car in case you need to evacuate
  11. Do not attempt to drive through floodwater
  12. Insulate your clothing if in wet or cold conditions
  13. Put a quarter in a cup of frozen water in your freezer
  14. Clean your home quickly after a storm ends to prevent mold growth

For more in-depth information about each of these tips, check out this article.

Major storms and flooding events can overwhelm many restoration companies, but that’s not the case for SERVPRO of Cape Girardeau & Scott Counties. We can readily access resources from 1,700 Franchises across the state and country and even utilize Disaster Recovery Teams for major storms and disasters.

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

Here’s another resource to learn more about Hurricane Florence. Track its progress here.

If your residential, commercial property or community is hit with a fire or water damage, storm or natural disaster, our SERVPRO community can aide you and be there with you throughout the entire journey.

Pray for our team of heroes, all the families, all the first responders, everyone impacted by this powerful hurricane.

Hurricanes can be highly devastating and stressful. But, thankfully, with a trusted company and partner like SERVPRO of Cape Girardeau & Scott Counties, we’re with you every step of the journey to help alleviate some of that stress from you by helping you to restore your home or business back to “Like it never even happened.” Just contact us to find out how.

Who’s Ready for Some Football?

9/10/2018 (Permalink)

General Who’s Ready for Some Football? SERVPRO of Cape Girardeau & Scott Counties is always in the end zone & ready to help with your fire or water damage even during football season.

Hot wings. Cheese boat. Little smokies. Chips and salsa. Artichoke spinach dip. Drinks. Snacks. And a bunch of other scrumptious game day recipes. Salivating at the mouth yet?

Well, it’s that time of the year that just about everyone has been patiently awaiting: the start of the football season. And it’s finally arrived. Whoohoo! Whether you've been waiting to tailgate with your favorite college team or spend a lazy Sunday watching the NFL, all football fans are excited the season has arrived. Then, the Super Bowl will be here before you know it (Feb. 03, 2019). Get the 411 here about Super Bowl LIII. Know what else it could be a potential time for? A time of chaos. Fires, leaks and water damage, which can result in mold. But, it doesn’t have to be with your SERVPRO of Cape Girardeau & Scott Counties team.

When you’re glued to the football game, rooting on your fave team, the last thing you want to worry about is a fire from all the cooking or an indoor pool that wasn’t originally there. In fact, that’s the last “interception” you want to be concerned with. That’s where SERVPRO of Cape Girardeau & Scott Counties comes into “play.” We’re always there in the “end zone” to rescue your home or business from any fire or water emergency.

And since we’re on the topic of football, did you know that SERVPRO is sponsoring the First Responder Bowl Dec. 26? “Score!” This is dedicated to honoring the service and sacrifice of America’s First Responders! You don’t want to miss this epic game. We are so proud and honored to give back in this capacity. And we salute them each and every single day.

As you’re gearing up for the season, ensure there are no “turnovers” and you have everything checked off your game day ready checklist:

Sustenance & Cold Ones

Sustenance may be one of the number one ingredients for any successful game day. And drinks (aka cold ones) -- a requirement. From meatballs to wings to stuffed jalapenos to pizza to delectable treats, these can make any get-together more pleasurable and game days complete. So, make sure you have plenty of food, refreshments and cold ones for your next football game gathering.

Friends, Family & Coworkers

Gathering friends, family and coworkers for football games is like the icing on the cake. Sharing laughter, stories, memories is what it’s all about … that is, of course, maybe before the game, during the commercials and after the game. Spending that quality time together is so special. Once the game is over, it’s a time for celebration of your winning team and, like Monopoly, collect your money if you made any bets or participated in any football pools.

Entertainment Area with Large TV

Anytime there’s a large gathering of people at your abode, you need an ideal entertainment space for them. Especially when it comes to the football season, a large television is a must-have for everyone’s viewing pleasure. Your entertainment area will be the number one gathering place for everyone, so the aesthetics, comfortability and a large television are key. Since a tv is a big investment, especially a nice, large, quality HD one, you want to protect it in case it’s damaged as a result of water and/or fire damage.

Practice, Practice, Practice

With anything, practice makes perfect. Just like football players constantly practice throughout the year to improve their game (even if they’re the best, the greatest!), we strongly advise you to practice your emergency evacuation routine. Practice, practice, practice, then practice again. It’s vital you and your family make strategic moves and know exactly the “game plan” should an emergency occurs.   

The #1 Fire & Water - Cleanup & Restoration Team on Speed Dial

As you’re gearing up and preparing for the big game day at your home, be sure you’re preparing for a disaster, too, because it can happen at the least unlikely times. And SERVPRO of Cape Girardeau & Scott Counties is always ready and equipped for “Whatever Happens.” We’re always focused on your “safety.” When a disaster strikes, just easily reach us with the touch of an app or the dial of a number. If you ever wondered if there’s an emergency ready app for disasters, yep, there’s an app for that, and it’s our SERVPRO Ready App. Get it for free in your App Store. You can, also, call us anytime, 24/7/365. Put us on speed dial. And we’ll “rush” over and be there in a “snap” to your home or business.

Now, who’s ready for some football? And now you’re prepared for a disaster, too. Our team of heroes can “tackle” any size disaster at your home and/or commercial property. Once we’re done cleaning or restoring your home or business, it’s sure to be a “touchdown” and “Like it never even happened.” We’re the fire & water - cleanup & restoration team you can bet on. As soon as a disaster strikes, call to get SERVPRO of Cape Girardeau & Scott Counties on the other end of that “receiver.” Here, we’ll “punt” the number to you: 573-339-1948.

September is National Preparedness Month. How Will You Prepare?

9/3/2018 (Permalink)

Commercial September is National Preparedness Month. How Will You Prepare? SERVPRO of Cape Girardeau & Scott Counties is always prepared if your home or business is hit with a disaster.

Did you know September is National Preparedness Month? How will you prepare if your home or business is hit with a disaster? This month is a constant reminder about the importance of preparedness 24/7, year-round. Disaster can strike at any time, any day, anywhere, and you should be ready to strike back -- with preparedness -- when it does happen.  

You never know when Mother Nature will come in with a vengeance or what it will throw your way. You can check the weather all day long on your mobile device, watch it on your television, or tune in to your local radio station. But, a lot of times, you don’t know the extent, the severity of the damage until it’s done. One thing you can do to protect yourself, your family, and your employees is to be prepared at all times. Do you wonder if your business will recover from a disaster? Reference this resource to get more intel.

There are a myriad of disasters you should always be prepared for, including:

Natural Hazards

Natural hazards can be anything from earthquakes to floods to hurricanes to tornadoes to wildfires to H1N1 virus, etc. You hear about these events occurring on a day-to-day basis in various parts of the world. It’s scary to hear and see, especially if these events occur in a city where you have family residing. These type of hazards may be out of your control, but there is one variable you can control: preparation. Invest in yourself and your family by being prepared, at all times, for these natural hazards.

Human-caused Hazards

Human-caused hazards can range from anything such as accidents to acts of violence to acts of terrorism. It’s unfortunate these type of things occur, but it’s the truth of the matter. Although not always preventable, there are minute things you can do to help prevent human-caused hazards, such as being a defensive driver, avoid dangerous surroundings/environments, etc. Again, preparation is key.

Technology-related Hazards

Technology is the way of the future. Technology is a blessing. It helps us in our business, in our homes, in our personal lives, in our professional lives, and more. It has served as a vehicle that has allowed us to connect with people, conduct business all over the world via social networks. It has progressed the world, and it will continue to do so. But, on the other hand, technology can be a curse when a disaster occurs due to failure or malfunction of an operating systems (os), equipment or software. Like with anything else, technology-related hazards can happen at any given moment. Knowing what to do can be the biggest key factor. Being prepared is a good indicator of how much damage -- or how little -- your company or home will experience. How will you be prepared?

Did you know that more than 40% of businesses never reopen after a disaster? Forty percent. That stat is alarming. Don’t be one of those businesses. SERVPRO of Cape Girardeau & Scott Counties wants to see your business succeed, thrive and be prepared. And we can help you do just that.

We know all too well the importance of National Preparedness Month, the preparation for your home and/or business in the event of a disaster. In fact, SERVPRO of Cape Girardeau & Scott Counties will be the sponsor at the Cape Girardeau Chamber of Commerce’s First Friday Coffee event Friday, Sept. 07, 2018, speaking on this topical matter.

In honor of this national holiday, we will emphasize preparedness, provide you tips and more. Additionally, we’ll be giving away a car safety kit, so you’re prepared should your car breaks down. And, as if that wasn’t enough, we’re having a giveaway contest on social media. Plus, as an added value, we’ll come out to your place of business to set you up with a complimentary Emergency Ready Plan (ERP), so you’re well-equipped for any disaster. Download the ERP mobile app now from your App Store; it’s free.  

So, starting in September, tune in to our SERVPRO of Cape Girardeau & Scott Counties’ Facebook page to engage in all the fun. Someone’s gotta win. It might as well be you! Good luck!

Mother Nature isn’t always on your side. But you know who is? SERVPRO of Cape Girardeau & Scott Counties. We are your fire & water - cleanup & restoration company. With over a century of combined experience, rest-assured, our highly qualified and trained heroes can get your home or business back to “Like it never even happened.”

Call us today at 573-339-1948 so we can get you prepared for any disaster that comes you, your family or business’ way. We’d love the opportunity to get your residential and/or commercial property prepared for National Preparedness Month.

The “People” Have Voted. Their “Choice” is SERVPRO.

8/27/2018 (Permalink)

Well, the People’s Choice results are in, and it’s official. The people have spoken and voted SERVPRO of Cape Girardeau & Scott Counties #1 in Carpet Cleaning.

Thank you to everyone who took the time to vote for us. We attribute our happy customers for this feat, for this success. And we dedicate this award to you. We are so humbled and thankful for this prestigious award.

The People’s Choice Awards is a local award tradition that affords the people of our beautiful, thriving community the opportunity to vote for their favorite company. There are more than 130 categories people can vote for. We’ve received the People’s Choice Awards for a number of years. We are honored to have received the #1 spot in Carpet Cleaning in 2011, 2012, 2015, 2016, 2017, and 2018. And we are striving to claim it in 2019 and beyond.

When it comes to carpet cleaning, upholstery cleaning or any of the other services we provide, we always strive to create happy customers, and our customers always create happy business owners and heroes here at SERVPRO. Our team of heroes help protect your investment with preventative maintenance for your carpets and upholstery.

Foot traffic, food, drinks, animals, etc. are all causes of dirty carpets and upholstery. It’s inevitable, whether you’re a homeowner or business owner, you’ll eventually need carpet cleaning and/or upholstery cleaning. Because even the highest-quality carpet and upholstery can show soiling over time. It’s a much more cost-effective option to get your carpets cleaned on a consistent basis than to replace it. Because, as you know, new carpets can cost you a pretty penny. We encourage restoring your carpets or upholstery versus replacing them for a number of reasons. One being protecting your investment. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

Here at SERVPRO of Cape Girardeau & Scott Counties, we offer a myriad of specialized cleaning methods:

- Bonnet Cleaning, which is a less aggressive method for short pile carpets.

- Hot Water Extraction, which is a deeper cleaning method for all carpet types.

- Deluxe Precondition and Rinse, which helps restore deeply soiled areas.

- Showcase Premier Cleaning, which is the most thorough cleaning method in the industry.

- Dry Cleaning, which is a solution when color-fastness is an issue.

Next time you need carpet or upholstery cleaning for your residential or commercial property, go with the company the people would go with and voted #1 in Carpet Cleaning (thank you to our customers, to the people!): SERVPRO. Make the right choice and call us today: 573-339-1948.  

Storm Safety Tips

8/22/2018 (Permalink)

Storm Damage Storm Safety Tips SERVPRO of Cape Girardeau & Scott Counties restores your home or business after a storm or flood damage, so it's like it never even happened.

Storm safety tips are incredibly important, especially considering the large number of storms, flooding, rain we’ve had over the past couple of weeks, months. As a result, chances are, you had some water seep into your residence or commercial building. And if it’s not addressed quickly, it can cause some serious damage. Storm and flood damage require specialized restoration techniques and equipment. And that’s where the SERVPRO of Cape Girardeau & Scott Counties’ pros (heroes) come in. With us, you can feel confident you have a trusted leader in the water restoration industry and highly trained storm damage specialists right here in Cape Girardeau and the surrounding areas.

Here are 4 storm safety tips in the event your home or business is hit with storm or flood damage.

Keep a Battery-powered Radio Nearby

Keeping a battery-powered radio nearby is a must, especially during a storm. As consumers, we’ve become so reliant on our mobile devices and landlines. But, what if they didn’t operate during a storm? What if they lost signal? What would you do? It could be very scary. That’s why it is vital you keep a battery-powered radio in your home or business so you can tune to local radio stations if you lose electricity. During a storm, it’s incumbent to be in-the-know and stay well-informed for you and your family’s protection.

Check or Change Batteries Frequently

Make it a regime to check or change batteries (perhaps, once a month) of any device you would possibly need during a storm. This could range from a flashlight to a radio to a remote control, etc. Never assume the batteries are working properly in any device. It’s always a good idea to test it frequently to ensure it’s functioning properly, that way, you’re well-prepared should a storm strikes.

Keep a Flashlight On-hand

It’s a good idea to keep a flashlight on-hand. And the key is to store it in an easily accessible spot on every floor of your home and/or business. Make sure everyone knows where they are stored. The last thing you want during a storm is for everyone to be frantically running around trying to locate the flashlight. Communication is key.

Keep Candles and a Light Source in Close Proximity

Keeping candles and a light source (matches or lighter) in close proximity is another great storm safety tip. Should you lose electricity during a storm, candles will help illuminate your space until electricity is restored. But, also, keep in mind, if you have little ones, be sure to keep candles and light sources out of their reach.

SERVPRO of Cape Girardeau & Scott Counties has a team of heroes who are faster to any size disaster should your home and/or commercial property is hit with storm or flood damage. Our team has helped out with local storm damage as well as others throughout the United States. We are strategically positioned and mobile so we can better serve you -- and faster. We are locally owned and operated with national storm resources. So, this affords us the opportunity to easily access resources from more than 1,700 Franchises and utilize our Disaster Recovery Teams for major storms and disasters. When it comes to storm damage cleanup, it’s the SERVPRO advantage. We are your storm damage cleanup and restoration company.

Don’t wait for a storm to happen; be well-equipped for when a storm happens. Preparation is key. Contact us to see how our heroes can get you prepared if your home or business encounters storm or flood damage.

How to Manage Mold at Your Residential or Commercial Property

8/16/2018 (Permalink)

Mold Remediation How to Manage Mold at Your Residential or Commercial Property SERVPROs highly trained mold remediation technicians get to the bottom of your mold problem.

Did you know molds are omnipresent? It’s true. They are found in every environment. It’s important to keep yourself safe from the 100,000 kinds of fungi that have been identified. Mold can be a big issue -- and harmful -- to any residential and/or commercial property. Mold spores reproduce swiftly when moisture is present. A result of high humidity and excessive dampness indoors can result in the production of molds and other organisms. That’s why it is crucial you keep your indoor contents as dry as possible. At the first sign of mold, you want to take immediate action to prevent the spread of it. And that’s where we step in to help you. SERVPRO of Cape Girardeau & Scott Counties helps your residential or commercial property with mold prevention, mold remediation and mold mitigation.

If dampness indoors isn’t address immediately, it could potentially cause a public health issue. Some possible health effects include:

- Runny nose

- Sneezing

- Coughing

- Aggravation of asthma

- Sore throat

- Inflammation of the sinuses

Aside from the aforementioned, there are other mold symptoms and health effects as a result of mold. It’s important you know the signs and to know when to seek professional help.  

Sure, there are ordinary molds out there that can benefit you; however, there are molds out there that can be extremely harmful to you, your health, your family and family’s health. And the intrusion of water in your home or business can yield in mold growth, which is an unhealthy mold. Anytime your home or business is hit with a storm, you certainly want to check for any signs of mold, get the issue addressed immediately by professionals, as mold can multiply rapidly. Immediacy is key here, because if you prolong the issue, you can foresee more problems on your hand, causing more costly repairs down the road. Addressing it immediately is a much more cost-effective option.

If you are experiencing any of the aforementioned health effects, as a result of mold, seek professional help immediately. Go with the mold professionals who can get your property back to “Like it never even happened.” Protect your investment. Protect yourself. Protect your health. Protect your family. Protect your family’s health. We can help you protect all of that and more. You can feel confident that we fit the “mold” as a trusted leader in the mold and water restoration industry. Call SERVPRO today: 573-339-1948.

How to Ensure Safety for Back to School: Your Safety Checklist

8/7/2018 (Permalink)

{School bell rings} Local schools, schools all over will be back in session in just a few short weeks. Parents, by now, are probably in the checklist mode, checking everything off your to-do list for your kiddos. Back to school clothes - check. Backpack - check. Shoes - check. Supplies - check. And teachers are, more than likely, in the same mode. Agenda/curriculum - check. Supplies - check. Books - check. Classroom safety plan - ? As you’re going through your checklist, ensure everything is checked off -- including safety, which is the most important element.

As parents, one of your many jobs is to protect your children. As teachers, one of your many jobs is to educate your students. And, as professional heroes, one of SERVPRO’s many jobs is to educate you on the importance of being prepared should a natural disaster strikes. We want to keep you safe by all means. Safety is key. And we want every student and faculty member safe if you are faced with a disaster. We want to keep your community safe at all times.

When disaster strikes, it can be highly stressful. And disasters happen on a day-to-day basis. In fact, it just happened to one of our happy customers. But, since we were able to come to her rescue, here’s what she had to say, “An experience like this is difficult enough, and the SERVPRO team and their knowledge helped me feel more calm and assured. Big thank you for their help.” This is just a testament of how our heroes serve you every day. Heroes don’t always wear capes. Sometimes, they’re clothed in black shirts with the green, white, and orange SERVPRO logo. Our team helps ease your mind, especially during challenging, stressful times. You can have confidence that our team of heroes will restore your facility back to its original dwelling, back to “Like it never even happened.”

It’s better to be safe than sorry, especially when it comes to your safety and the safety of others. SERVPRO of Cape Girardeau & Scott Counties can ensure your educational facility is safely equipped for the school year. Follow these 3 easy steps to help ensure you have the confidence you need to have a successful and safe school year:

1. Complete a Safety Checklist

Teachers, it’s vital that you go through your classroom to check for any issue that could potentially arise. And principals, it’s key that you check the entire school for any potential safety hazards. Consistent preventative measures are a must in order to protect you, your students, and your faculty. Here’s a quick checklist for you. And just like Santa Claus, make a list and check it twice.

Quick Safety Checklist:

- Check alarms to ensure they are working properly.

- Practice fire drills so everyone is on the same page and prepared in the event of a real drill.

- Have a safety escape route to ensure a safe escape.

- Inspect all exits to ensure there are no hindrances.

- Check your fire extinguishers to ensure they’re working properly.

- Always do a headcount to ensure all students are accounted for.

- Check water pipes for any leaks you may need to address immediately.

- Check for fire hazards to prevent any future fires.

2. Take a Proactive Approach

Taking a proactive approach, being a forward thinker and planning ahead can save you time, energy, money, resources and lives. It’s inevitable fire or water damage will occur. That’s just something you can’t prevent. However, there is something you can do to prevent a lot of damage at your educational facility, home or commercial property. You can be prepared. And SERVPRO can help you with that with our effective Emergency Ready Plan (ERP). What is the ERP? The SERVPRO® Ready Plan is a tool for property managers and owners -- both residential and commercial. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO Emergency READY Profile for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your home, business or educational facility. By taking a proactive approach, planning ahead and allowing us to implement this safety measure, you can have that boost of safety confidence and peace of mind that everyone is safe should a disaster occur.

3. Contact SERVPRO  

Choose SERVPRO of Cape Girardeau & Scott Counties to help you ensure your classroom is safely equipped in the event that disaster strikes. We pride ourselves on safety. So, as you’re gearing back up for back to school, be sure to gear up for safety, too. Make sure to have it on your checklist, and get it done. We’ll get your school, residential and commercial properties back to “Like it never even happened.” Call your professional heroes today: 573-339-1948.

The Power of Networking: How Networking Can Help Grow Your Business

8/2/2018 (Permalink)

Commercial The Power of Networking: How Networking Can Help Grow Your Business SERVPRO knows the importance and value of networking at Cape Chamber's First Friday Coffee.

Networking must be a key component of any successful business. It’s all about developing and nurturing that rapport with your contacts, continuously networking to grow your network. If you’re a business owner, you know the importance of growing your business. In fact, that’s, more than likely, one of your top goals. In order to have longevity, you must implement sound, strategic tactics and strategies to help you achieve your goals and, ultimately, grow your commercial properties, businesses. Here are 3 easy and effective ways to grow your company:

Network, Network, Network

Networking is key and leads to a multitude of opportunities. There is so much power behind networking. You know the saying, “It’s not what you know, but who you know.” And a more prevalent one, “It’s not who you know, but who knows you.” When you build your powerful networking circle, you are building your brand, and you are building advocates who are helping you to build your brand. You are an extension of your brand. So, even when you’re absent, your advocates can be present on your behalf. Make it a point to build meaningful relationships with your connections. Because, at some point, your contacts will send referrals your way (and vice versa), which results in more business for you. That’s the power and beauty of networking. That’s just one facet to aide in your business’ success. Another way is by giving back.

Give Back to Your Local Community

Giving back to your community is an integral piece of the business spectrum. And, by doing so, it can pay large dividends. And it doesn’t necessarily have to be in the monetary form. You are an important piece of the puzzle to your vibrant community. There are two resources you can give that are absolutely invaluable: time and/or money. The need is always out there. It’s just up to you to fulfill that need. If you don’t have money to give, give your time. Time is such a precious commodity. Giving back to your local community is crucial. And it’s crucial in order for us to have a healthy, thriving, sustainable community. Giving back is a key contributor to a successful business, but joining local events and organizations is another key factor.  

Join Local Events, Organizations

Joining a local event, organization can be what sets your company apart from the rest, from your competition. There are a number of organizations out there you and your staff can get involved with. From your local Chamber to leadership groups to BNI groups and more. Being out there, being involved, getting your brand out there makes an impact. You pay it forward by just joining. Whatever local event, organization you decide to join, just join, be passionate about it, and delve into it with all hands in.

Taking action on these 3 simple yet effective steps can help you grow your business in more ways than you can imagine. And SERVPRO of Cape Girardeau & Scott Counties is always networking, giving back, and joining local events, organizations. We attribute much of that to our company’s success. And we give back to commercial businesses in another capacity, too. After a disaster, we give them back their company by making it “Like it never even happened.” And should your company face a disaster, “give” us a call for all your commercial needs: 573-339-1948. We’re always ready to network and build that rapport with you and your business.  

Defense Against Mold Growth

7/31/2018 (Permalink)

Prompt Mitigation is vital to avoid mold growth, which can be visible in as little as 24 to 48 hours under certain conditions.

What Can You Do to Fight Mold Growth?

  • Keep the humidity between 30 to 60 percent.
  • Provide for proper drainage away from building foundations.
  • Regularly inspect plumbing and appliances for leaks.
  • Keep gutters and drains clear of debris.
  • Inspect the roof, windows and other areas where water might enter the building and perform necessary maintenance.
  • Respond to all water intrusions immediately.
  • Contact SERVPRO of Cape Girardeau & Scott Counties Professionals for assistance after a water damage or if you discover mold.

The Professionals at SERVPRO of Cape Girardeau & Scott Counties are trained in mold mitigation and remediation. We will help make it "Like it never even happened."

Why call SERVPRO when you have a water damage?

7/24/2018 (Permalink)

There's no such thing as a small disaster--especially when a small leak now could blossom into a big claim later. Unseen water can soak through walls, seep through carpet and pool on sub floors, causing major problems over time. You need help--fast.

No matter what time of day or night, contact SERVPRO of Cape Girardeau & Scott Counties to begin emergency mitigation.

Emergency Mitigation

Emergency Mitigation means under normal circumstances, a professional from our local Cape Girardeau office can be on-site within four hours to begin drying your building and restoring contents. The faster the water is removed, the less chance of serious damage to your facility.

SERVPRO Professionals

Every SERVPRO Professional is trained and understands how to manage the drying process. BY utilizing state-of-the-art equipment and the latest technology, your structure will be quickly and thoroughly dried, which helps prevent secondary water damages.

SERVPRO Professionals will remove moisture and any contaminants by disinfecting and deodorizing to safely clean and dry your building and contents. Help ensure the value of your property by calling SERVPRO of Cape Girardeau & Scott Counties.

Restoration Network

SERVPRO'S network of more than 1,700 Franchises is ready to help in the event a fire, water, or mold loss occurs. Call on arestoration system serving insurance companies and their insureds, as well as thousands of commercial property owners in North America. You can trust the SERVPRO® Brand, too!

Fireworks Safety

7/3/2018 (Permalink)

Fire Damage Fireworks Safety Have fun and be safe while celebrating Independence Day!

It's fireworks season! According to the National Fire Protection Association (NFPA), an average of 18,500 fires are started every year by fireworks. This includes 1,300 structure fires, 300 vehicle fires, and 16,900 outside and other fires. "These fires caused an average of three deaths, 40 civilian injuries, and an average of $43 million in direct property damage," says the NFPA.

Do you think sparklers are the safe way to go? Nope: they account for about a fourth of emergency room fireworks injuries.

Stay safe this summer by paying close attention to children at fireworks events, and avoiding the use of consumer fireworks.

And remember, if you do find yourself a victim of a structure fire, SERVPRO of Cape Girardeau & Scott Counties will help make it "like it never even happened."

Local Fireworks Resources

City of Cape Girardeau

City of Jackson

City of Perryville

City of Sikeston

City of Charleston

Summer Storm Flooding

7/3/2018 (Permalink)

Storm Damage Summer Storm Flooding Our Cape crews are helping Iowa residents because of the severe flash flooding.

Flash Flooding in Iowa

Over the past weekend, Des Moines, Iowa suffered from intense flash flooding. It is reported that cleanup may take months, according to CBS News.

SERVPRO franchises are already there helping people restore their property.

SERVPRO of Cape Girardeau & Scott Counties sent two crews to help alleviate the mess. On Sunday evening, we sent a team of four people to clean and dry out the houses of Iowa residents.

Here to Help

Whenever a local disaster happens, SERVPRO is the company you can trust to service you and your entire neighborhood.

We have Storm Teams that activate and bring in as many crews needed to service all the customers in a timely manner. So if the 8,000+ residents of Perryville all had water throughout their house all at once, we can take care of them. When storms come through the entire city of Sikeston, we've got you covered. If all of the major employers in the Cape Girardeau area, including St. Francis Medical CenterSoutheast HospitalP&G, SEMO, and The Isle Casino, had feet of floodwater in their facilities from the same storm, we can take care of all of them. 

There is only one name you need to remember: SERVPRO of Cape Girardeau & Scott Counties. We have the equipment, the man power, and all the resources needed to take care of our entire community. 

Call 573-339-1948 because we are "Faster to any size disaster."

You might have a mold problem if...

6/20/2018 (Permalink)

Mold Remediation You might have a mold problem if... Have a mold problem in Scott City or Benton? We can take care of that.

SERVPRO of Cape Girardeau & Scott Counties handles water damages every day. We know that prompt action is required to prevent mold growth. Water damages are not the only red flags for opportunity for mold growth, though.

When to Suspect Mold Growth

If there is an ongoing moisture problem in the building, be alert for:

  • The presence of visible mold.
  • Strong musty odors, which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

That’s me, now what?

These conditions may require the expertise of a qualified Indoor Air Quality/Environmental Professional to inspect the building for mold growth and water damage problems. When you’re ready for action, call SERVPRO of Cape Girardeau & Scott Counties at 573-339-1948, and we will remediate your mold and help give you peace of mind.

Extreme Heat

6/20/2018 (Permalink)

As summer approaches, it is time to consider safety precautions for extreme heat in the coming months. Heat affects all people, but especially the young, the elderly, sick, and overweight. Urban area residents also have a greater chance of being affected than those who live in rural areas due to the heat island effect.

Heat Island Effect

According to the EPA, " the sun can heat dry, exposed urban surfaces, such as roofs and pavement, to temperatures 50-90 degrees (F) hotter than the air, while shaded or moist surfaces--often in more rural surroundings--remain close to air temperatures." These surface heat islands are stronger during the day when the sun is shining, while the atmospheric heat islands are more likely after sunset "due to the slow release of heat from urban infrastructure."

Don't let the heat get to you

Whether you are in an urban or rural area, there are several things you can do to prepare for and prevent extreme heat from affecting you. If possible, stay indoors in air conditioning. Be sure to check on your pets who may be outdoors or bring them inside. Stay hydrated and limit alcohol and caffeine intake.

If you must go outside, wear loose-fitting, light-colored clothing, and be sure to apply sunscreen often. Pay attention to signs of heat exhaustion, which are heavy sweating; weakness; cold, pale, and clammy skin; nausea or vomiting; and fainting, according to the Center for Disease Control and Prevention (CDC). Heat exhaustion can lead to heat stroke, which is life-threatening. Signs of heat stroke are high body temperature (103 degrees (F)+), rapid and strong pulse, and possible unconsciousness. If you think someone has heat stroke, call 911 immediately and move the person somewhere cool. Reduce body temperature with cool, wet cloths or a bath. Do not give a person with heat stroke fluids, and treat the situation as a serious medical emergency (CDC).

It's not the heat, it's the humidity.

Since we live in a humid climate, be aware of the heat index. The heat index factors in the humidity, which can make the temperature feel 15 degrees hotter.

Extreme heat is a serious danger. For more information on preparation and prevention, visit ready.gov or cdc.gov.

Realtors: Dealing with Mold

5/8/2018 (Permalink)

As a realtor, you work hard at finding people a place they can call home. You also work hard at presenting less-than-desirable houses in a way that suddenly appears like home to someone else. In doing so, sometimes mold is one of the battles you pursue. At SERVPRO of Cape Girardeau & Scott Counties, we want to help you.

Be an Informed Resource

Molds are found in every environment, and mold spores reduce rapidly when moisture is present. An Institute of Medicine study found excessive dampness indoors encourages the growth of molds and other organisms, causing a public health problem. The EPA advised that the potential health concerns from molds are an important reason to prevent moisture problems leading to mold growth. It is especially important to clean up existing indoor mold growth to increase property appeal and retain its value. If a property has experienced a water intrusion, SERVPRO of Cape Girardeau & Scott Counties can inspect the damage to see whether moisture has penetrated materials or is allowing mold growth.

Control Moisture - Reduce Mold

Prior to listing a property, the following steps can be taken to reduce the potential for moisture buildup or mold growth. Should a damage event occur, timely response is the key to preventing further damage--act within the first 24 to 48 hours.

  • Correct any water leaks or standing water
  • Remove standing water under cooling coils or air handling units
  • Properly maintain humidifiers, if used
  • Replace wet or visibly moldy insulation materials
  • Steam cleaning and other methods involving moisture should not be used on any kind of duct work
  • Install a ventialation system

Lightning Safety Tips

5/1/2018 (Permalink)

Although lightning can strike anytime, the chance for lightning increases in the summer months. Stay safe with these basic tips.

  • Have a  lightning safety plan, and cancel/postpone outdoor activities if thunderstorms are expected.
  • If you do get caught outside, avoid high ground, open spaces, and all metal objects including electric wires, fences, etc. Seek shelter in substantial building or a fully enclosed metal vehicle.
  • If you are indoors, stay away from doors and windows. Do not use the telephone. Consider unplugging computers, power tools, and TV sets. Lightning may strike exterior electric/phone lines, inducing shocks to inside equipment.

If your building is struck by lightning, give SERVPRO of Cape Girardeau & Scott Counties a call to take care of any of the damage. 

Source: The National Weather Service

Watch vs. Warning

4/2/2018 (Permalink)

Storm Damage Watch vs. Warning Call SERVPRO of Cape Girardeau & Scott Counties for your storm cleanup needs.

As we go further into spring, we can expect more storms to come our way. It is important to be prepared for storms. In order to know how to be prepared for storms, we also have to know when to be prepared.

Severe Thunderstorm WATCH

A severe thunderstorm watch means that the potential exists for the devlopment of thunderstorms which may produce large hail or damaging winds. A watch is issued bu the SPC (Storm Prediction Center).

Severe Thunderstorm WARNING

A severe thunderstorm warning means that a severe thunderstorm is occurring or is imminent based on Doppler radar information or a reliable spotter report. A warning is issued by the local National Weather Services, which for us is in Paducah.

How Can SERVPRO Help?

Unexepected emergencies like severe weather call for immediate action. SERVPRO of Cape Girardeau & Scott Counties is the professional team near you that knows that immediate reaction to the disaster is important to helping you get your life back to normal.

Utilizing our 1-4-8 Service Response Guidelines*, we strive to:

  • Contact you within 1 hour from ntoice of loss to arrange for service.
  • Be on-site to begin mitigation services within hours of notification.
  • Provide verbal briefing of scope to you within 8 busiess hours sof on-site arrival.

SERVPRO of Cape Girardeau & Scott Counties can also perform pack-out services, which is removing salvageable personal property from the affect area for off-site cleaning and storage.

Call 573-339-1948 for your storm damage needs.

*Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.

Watch vs. Warning information is provided by NOAA (National Oceanic and Atmospheric Administration)

We're the Water Damage Restoration Team Near You!

3/20/2018 (Permalink)

Water Damage We're the Water Damage Restoration Team Near You! With our office in Cape Girardeau, we service Cape, Scott, Bollinger, Mississippi, and Perry Counties.

When water damage puts the things that matter most on the line, you need the very best help on the line as well. That’s why knowing the easiest ways to contact the SERVPRO® nearest you is so important. Just visit SERVPROcapegirardeauscottcounties.com on your computer, tablet, or mobile device or simply call 573-339-1948 to get the team that’s faster to any size disaster. We’re a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of water. So whether you are responsible for 1,000 square feet or 100,000—be ready for the worst with the very best: SERVPRO of Cape Girardeau & Scott Counties. With a network of more than 1,700 franchises ready to help in the even of a water loss, our local team, owned by Richard and Sandy Hastings, has all the resources needed to take care of you. Call on a restoration system serving insurance companies and their insureds, as well of thousands of commercial property owners in North America. SERVPRO® is a brand you can trust…and we’re just down the street.

Moldy March Madness

3/20/2018 (Permalink)

We know your bracket is probably busted, but has your water pipe ever been busted? Have you ever had a leak? Was it properly restored and dried out? If not, you might have a mold issue. As Spring arrives and warmer weather returns, it’s the perfect opportunity for mold to harvest and grow.

The good news, is that there is a professional mold remediation company near you: SERVPRO of Cape Girardeau & Scott Counties.

Mold is no issue for SERVPRO®. We are trained in how to take care of mold on your property.

As if the pollen that comes with spring isn’t bad enough for allergies, mold can also be a contributor. Don’t have a moldy March that leads to April allergies. Give us a call at 573-339-1948, and we will help make it “Like it never even happened.”

Is There Mold Lurking in your Ducts?

2/22/2018 (Permalink)

Is there a musty smell when you turn on your HVAC system? If so, listen up.

Mold can easily spread through your ducts, vents, and HVAC system, leaving a nasty haze of mold that you can smell all over the house. If you're running a business, your customers could smell it too- which is why you should always call our service professionals to deal with the problem as soon as possible.  

How Does Mold Get in The HVAC System? 

Mold damage in Scott City is no laughing matter. Mold, fungus, and other bacteria are in their perfect environment when they're trapped in your HVAC system. It's dark, warm, moist, closed in, and humid, meaning that spores can grow practically unabated. You'll notice more and more scent as heat and humidity is generated from outside and pulled through your ducts. 

When this moist air gets in your air system, it collects within and above your HVAC units. At this point, the spores of mold and other fungi easily rise through the air, setting up colonies as your condenser forces them up through the duct system. These aren't the only cases of mold that we've seen at SERVPRO; we've seen mold stick to people's clothes or shoes, and it's all brought inside by excess humidity caused by rainfall. 

Tips on How to Remove Mold From Your HVAC System 

1. Continue to clean and maintain your HVAC system, even when you aren't using it. Check the ducts for wet spots, and regularly check and maintain your HVAC filter. 

2. Double check the drainage systems on your HVAC for mold. Allow for "dry-out" areas where the drainage comes out to prevent excess moisture. 

3. Get dehumidifiers for your home. They are ideal for collecting excess humidity, and they help with the temperature inside your house, too. 

4. Always insulate your pipes, walls, and ceilings. Use caulking for cracks to control cracks and leaks. 

5. Contrary to common beliefs, keep your windows closed when it's hot outside. Humidity, dust, and dampness easily travel inside. 

Don't hesitate to call SERVPRO of Cape Girardeau & Scott Counties. We are the nearest SERVPRO® to your Scott City home and can take care of your mold remediation.

Olympic Speed

2/12/2018 (Permalink)

Commercial Olympic Speed Even faster than a short-track speed skater - Team SERVPRO® is faster to any size disaster.

The 2018 Winter Olympics is underway. We are already seeing impressive performances. So many of the Olympic events rely on incredible speed to achieve the gold.

Just like Olympic athletes, SERVPRO of Cape Girardeau & Scott Counties trains for crunch-time moments. We know that speed matters when your office building is flooded. SERVPRO of Cape Girardeau & Scott Counties promises to be onsite of your emergency within four hours of receiving the call. 

Commercial restoration is a job for professionals. We understand the needs of property managers and large facilities. We work with you to help get you back in business. 

Our goal is to restoring over replacing. We are your local restoration company. Give us a call at (573) 339-1948. Don't wait for another contractor to fly in to assess the damage. By the time he or she arrives, you may be dealing with a mold issue. Instead, SERVPRO of Cape Girardeau & Scott Counties could have water extracted, drying equipment in place, and flood cuts wherever necessary. 

At SERVPRO®, we go for the gold.

National Burn Awareness Week

2/7/2018 (Permalink)

This week is National Burn Awareness Week. Now is the time to educate yourself on heat, fire, and burn safety.

If you do ever find yourself a victim of fire damage, we have provided a list of helpful tips.

What You Can Do Until Help Arrives.

  • Limit Movement in the home to prevent soot particles from spreading and additional damage from occurring.
  • Place clean towels or old linens on rugs and high traffic areas and upholstery.
  • Coat chrome faucets, trim and appliances with petroleum jelly or oil.
  • Place aluminum foil or wood blacks between furniture legs and wet carpet.
  • Do not wash any walls or painted surfaces.
  • Do not shampoo carpet or upholstery.
  • Do not clean any electrical equipment.
  • Do not send clothing to a dry cleaner since improper cleaning may set smoke odor.

Call the professionals at SERVPRO of Cape Girardeau & Scott Counties at 573-339-1948 for a peace of mind.

The Super Bowl

1/30/2018 (Permalink)

Water Damage The Super Bowl Call the green team that's ready to clean!

You have a bunch of friends over to watch the Patriots play the Eagles in Super Bowl LII. You're all enjoying classic Super Bowl snacks: buffalo dip, wings, BBQ sliders, and maybe a cold one. 

Can't miss the game. Can't miss the commercials.

The only time to go to the bathroom is while they are setting up for the halftime show.So EVERYONE has to go in that small window of time.

That's a lot of flushing in a short period of time.

Right as JT finishes up his last song, the last person runs out of the bathroom saying that the toilet is overflowing and there is water all down the hall.

Well, there goes the rest of the game.

Or not.

Download our SERVPRO Ready App NOW and set SERVPRO of Cape Girardeau & Scott Counties" as your preferred franchise. That way all you have to do is "tap, tap, tap," and we'll be on our way, and you can finish the game knowing help is on the way.

Or you can call us at 573-339-1948. Our 24-hour emergency services are ready to take care of that water from your overflowed bowl during the Super Bowl.

An Unwanted Valentine

1/25/2018 (Permalink)

Just before you and your significant other head out the door for a romantic Valentine's dinner, a pipe bursts in your wall spraying water everywhere.

Exchange the heels and dress shoes for water boots because your house is a sloppy mess.

OR...

Download our SERVPRO Ready App NOW and set SERVPRO of Cape Girardeau & Scott Counties" as your preferred franchise. That way all you have to do is "tap, tap, tap," and we'll be on our way, and you can still go out and have a nice Valentine's date knowing that the water restoration and cleanup professionals are taking care of your house to make it "Like it never even happened."

We are also available at 573-339-1948. Our 24-hour emergency services are ready to take care of your wet, unwanted valentine so that you can still spend time with the one that you love.

Fire Cleanup Professionals

1/24/2018 (Permalink)

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO of Cape Girardeau & Scott Counties has the professionals that can help prevent fire damage from creating long-term problems. SERVPRO of Cape Girardeau & Scott Counties provide timely response with mitigation services ranging form fire, smoke and soot removal to contents claim inventory and document restoration. These services help ensure your property, belongings and memories are restored to preloss condition when possible.

The professionals at SERVPRO of Cape Girardeau & Scott Counties are available 24-hours a day, 365 days a year to help you regain control quickly.

SERVPRO of Cape Girardeau & Scott Counties is your go-to company for fire restoration in Cape Girardeau, Jackson, Perryvillle, Sikeston, Gordonville, Scott City, Charleston, and any other surrounding community.

Prepare Your Business for Winter

1/23/2018 (Permalink)

At SERVPRO of Cape Girardeau & Scott Counties, we know that your business can't afford to be out of business for even a short period of time. Don't let winter surprise you with mahem! We have compiled a list of tips to help you be proactive:

Tips for Preparing Your Business for Winter Weather

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Ask SERVPRO of Cape Girardeau & Scott Counties about starting an Emergency Ready Profile for your business.

We are faster to any size disaster. When winter strikes, SERVPRO of Cape Girardeau & Scott Counties strikes back.

Winter Weather Tips

1/9/2018 (Permalink)

Storm Damage Winter Weather Tips Frozen pipes are common in cold weather. Turning up your heat can help prevent that.

Don't we all wish winter just means snow days where we get to stay home and lounge all day in our pajamas, watch movies, and play in the snow?

Too bad that's not reality.

Winter storms can bring all sorts of issues for your home or business, so we have compiled some tips to counter those issues:

Tips for Preparing Your Home for Winter Weather

  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.
  • Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to "off."
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.
  • Proper maintenance of your furnace can help reduce the risk of puffbacks.

When winter weather strikes, SERVPRO of Cape Girardeau & Scott Counties strikes back.

Carbon Monoxide: A Silent Cold-Weather Killer

1/9/2018 (Permalink)

Carbon monoxide is a gas you cannot see, taste, or smell. According to ready.gov, an average of 430 Americans die each year from unintentional carbon monoxide (CO) poisoning. Often times, it is the result of faulty, improperly used, or vented consumer products like furnaces, ranges, water heaters, room heaters, and engine hyphenated powered equipment, such as portable generators. However, there are precautions you can take to help protect yourself, your family, and your employees from deadly carbon monoxide fumes. Reduce the chance of carbon oxide exposure in your workplace by performing regular maintenance on equipment and appliances they can produce carbon monoxide. Install carbon monoxide detectors on every level of the home, including outside of all bedrooms. Consider having all fuel burning the heating equipment and chimneys serviced by a professional. Use portable generators only in well ventilated areas away from doors, windows, as is, and any other openings to prevent fumes from entering the home. For additional carbon monoxide safety information, visit usfa.fema.gov for OSHA.gov.

Frozen Pipe Winter Problems

1/2/2018 (Permalink)

Water Damage Frozen Pipe Winter Problems Download the SERVPRO Ready App today

It has been unusually cold to start off the new year. This bitterly cold weather often causes water pipes to freeze and then burst, causing a cold, wet mess in your home or business.

SERVPRO of Cape Girardeau & Scott Counties can take care of your busted frozen pipes. We have a commitment to be on-site within 4 hours of receiving your call, which means the sooner we get to work to restoring your property to preloss condition.

Take the time now to download the SERVPRO Ready Plan App. Create your profile now, so that when disaster strikes, we are just a few quick taps away from helping you in your time of need. Be sure to set SERVPRO of Cape Girardeau & Scott Counties as your preferred franchise to ensure a quicker response.

When the cold weather takes control of your life, we help you regain that control. Call us at 573-339-1948.

Veterans Day

11/8/2017 (Permalink)

Fire Damage Veterans Day Thank you to all of those who have served to protect our country.

This month, we want to take time and salute our veterans.

There are many soldiers who have risked or given their lives so that we can live in a nation that offers us so many freedoms and opportunities. This Veterans Day, we want to take time to thank our veterans for all that they have done for us. They are true heroes.

Veterans are heroes that have been under fire. SERVPRO® heroes are the ones that cleanup after fires. While there is a large difference in our day-to-day jobs, we still serve a similar purpose: to serve others. SERVPRO of Cape Girardeau & Scott Counties is here for you in your time of loss after something tragic like a home fire. We understand that your world has been flipped upside down and want to make the process easier.

Heroes come in all shapes and sizes. This Veterans Day, please remember to thank a veteran.

Moldy Contents

10/23/2017 (Permalink)

Are your belongings covered with mold?

Moldy contents are more common than you might think. Especially if your belongings have been stored in a storage unit that does not have regulated temperature. This could even include a basement.

Here to Help

At SERVPRO of Cape Girardeau & Scott Counties, we clean and remediate more than just moldy structures, we can restore your contents, too.  We can clean contents onsite or perform a move-out/pack-out.

How We Remediate Mold

Our goal is to restore your property so that you don’t have to replace it. We have multiple techniques that we can use to clean your contents:

  • Dry Cleaning
  • Wet Cleaning
  • Spray and Wipe
  • Foam Cleaning
  • Abrasive Cleaning
  • Immersion Cleaning

Call Now

Call our office at 573-339-1948 today for a free estimate. We primarily service Cape Girardeau County, Scott County, Bollinger County, Mississippi County, and Perry County.

Avoiding a Fire on Friday the 13th

10/13/2017 (Permalink)

Fire Damage Avoiding a Fire on Friday the 13th Stay safe.

Since October is Fire Prevention Month, we thought we would help you avoid bad luck when it comes to fires on this Friday the 13th.

First of all, everyone in your house should know to “Stop, Drop, and Roll” if ever caught on fire. Secondly, remember to “Stay Low and Go” if you find yourself and in a burning building. A few other simple measures to take would be to have sprinklers installed in your home, make sure smoke detectors are in working order, and have a fire extinguisher somewhere in the house (we suggest the kitchen). These simple little fire prevention ideas can help you avoid some bad luck this Friday the 13th. You can also learn more through the City of Cape Girardeau's Public Education Programs.

And if you’re not so lucky and have a house fire, don’t hesitate to call the professionals at SERVPRO of Cape Girardeau & Scott Counties. We will help make your fire damage “Like it never even happened.”

Fire Prevention Week

10/8/2017 (Permalink)

Fire Damage Fire Prevention Week Call us at 573-339-1948 to learn more about Fire Prevention Week

Today is the start of the 2017 National Fire Prevention Week. This year’s Fire Prevention Week theme from NFPA is “Every Second Counts: 2 Ways Out!” To learn more about the history behind Fire Prevention Week, click here. SERVPRO of Cape Girardeau & Scott Counties wants to make sure you are informed about fire safety. 

Ways to Prevent Fires

  • Install working smoke detectors throughout the house; change batteries every six months.
  • Never leave the kitchen while cooking.
  • Exercise extra caution when doing any type of frying.
  • Keep loose clothing away from any open flames or stove tops.
  • Properly dispose of all cigarettes.
  • Keep heating equipment clean and free of any type of residue build-up.
  • Keep space heaters away from upholstered furniture, mattresses, clothing, or bedding.
  • Unplug any space heaters, irons, hair straighteners, etc. after use and before leaving the house.

Preparing Your Family for an Emergency

  • Plan an escape route from every room in the house—know two ways out of each room
  • Practice your escape routes
  • Have a meeting place away from the house in case family members are separated
  • Twice a year, quiz children on emergency procedures: what to do, where to go, and whom to call
  • Have a plan for your pets
  • Put together and store an emergency kit in the trunk of your car

Here to Help

Always remember that SERVPRO of Cape Girardeau & Scott Counties is always here to help if you are dealing with a fire damage. We are available 24/7/365 to help with your emergency. We want you to stay safe!

Celebrating 25 Years of Business

10/4/2017 (Permalink)

Commercial Celebrating 25 Years of Business Join us in celebrating 25 years of business!

The Local Professionals You Can Trust

25 years ago, we opened our doors to business in Cape Girardeau. My, how we have grown.

We may have started out as a carpet cleaning company that grew into a residential water and fire restoration company, but our growth didn’t stop there. As we added on to our list of provided services, including mold remediation and ducts, we ventured into the world of commercial mitigation.

Bigger Adventures

At SERVPRO of Cape Girardeau & Scott Counties, we now have the capability to handle any size disaster. So if your commercial building experiences a fire damage or water damage, we can handle it. In 2013, we restored Dempster Hall at Southeast Missouri State University after it caught on fire. We have also cleaned up a 200,000 sq. ft. facility in Scott City that suffered from a water main break in early 2017.

SERVPRO of Cape Girardeau & Scott Counties is faster to any size disaster.

Help Us Celebrate

On October 27, 2017, we are hosting an Open House celebrating our 25 years of business in Cape Girardeau. This open house will be open to the public. You will be able to tour our warehouse and view our various types of equipment. We will also have the Red Cross and the Fire Department in attendance to talk about Fire Prevention Month. Please come join us and celebrate with us!

Wet Document Restoration

9/26/2017 (Permalink)

Water Damage Wet Document Restoration SERVPRO® has a million-dollar Vacuum Freeze Drying Chamber

Restoring Your Wet Documents

Did you know that SERVPRO of Cape Girardeau & Scott Counties has the capabilities to restore your wet documents? We use a special combination of vacuums and pressure to achieve sublimation to dry wet papers in a special drying chamber. Sublimation is the direct conversion of a solid into a gas without passing through the liquid stage. This technique of Vacuum Freeze Drying is the only method that the NARA and GSA approve. That’s why the most important detail in document restoration is immediately freezing all wet papers to stop any more damage from occurring.

The following is a non-exclusive list of items we can dry in our chamber:

  • Medical Records / Patient Records
  • Sheet Music
  • Blueprints
  • Company Records
  • Customer Records
  • Archived Records
  • Government Documents
  • Historical Documents
  • Magazines
  • Maps
  • Photos
  • Pressed Plants
  • Drawings
  • VHS Tapes
  • Log Books
  • Certificates / Diplomas
  • Transcripts
  • Books

What We Offer

Our document restoration service is not limited to simply drying wet papers. The following is a list of services we offer for documents:

  • Cleaning
  • Sterilization*
  • Deodorization
  • Certified Destruction
  • Digitization**

Certified to Handle Health Information

All Drying Chamber personnel are Master HIPPA certified, so handling PHI files should not be a concern. We also track documents through a Chain of Custody process according to HIPPA Guidelines.

Call the Professionals

Whether it’s a hospital, local city hall, library, or basement that floods, SERVPRO of Cape Girardeau & Scott Counties has the capability to save your precious documents.

* Gamma Irradiation is a process that is used for disinfecting and decontaminating documents or other consumer goods. 

** We use state-of-the-art equipment to turn your paper copy into a digital file.

Mold Problem in East Prairie?

9/20/2017 (Permalink)

Mold Remediation Mold Problem in East Prairie? We service all of Mississippi County. Call 573-339-1948.

SERVPRO of Cape Girardeau & Scott Counties will service your East Prairie property that is suffering from mold damage. Mold is present almost everywhere all the time. However, there are times that mold grows to be too much to handle. That’s when you call us.

Mold thrives in moist areas. When mold grows too much, it can cause allergy and other irritant problems. So if you are starting to develop allergy problems in your East Prairie home or office, maybe it’s time to call SERVPRO of Cape Girardeau & Scott Counties.

If you have a high indoor humidity, maybe you need to get your HVAC system inspected. It’s recommended that you keep your indoor humidity at 45% or less.

Call the professionals at SERVPRO of Cape Girardeau & Scott Counties to remediate your mold problem in East Prairie.

Your Professional Water Mitigation Specialists in Perryville

9/16/2017 (Permalink)

Water Damage Your Professional Water Mitigation Specialists in Perryville If you have a water damage in Perry County, call 573-339-1948.

Did you know that SERVPRO of Cape Girardeau & Scott Counties makes a promise to be onsite to your emergency in your Perryville home or office within 4 hours of our initial contact? That means your water damage is a priority for us.

From Lake Perry to Friedheim, SERVPRO of Cape Girardeau & Scott Counties services all of Perry County. So if your toilet overflows, ice maker leaks, pipes burst, sewage backs up, or a water main ruptures, have SERVPRO of Cape Girardeau & Scott Counties on speed dial and give us a call. Or better yet, download the SERVPRO Ready Plan App and set up your account now, especially since it’s National Preparedness Month. Be sure to set SERVPRO of Cape Girardeau & Scott Counties as your preferred franchise so that our response time can be even faster. Then if you have a water damage, we are only the push of a button away. Doesn’t that put your mind at ease?

Don’t worry Perryville, we’ve got your back. And your basement.

How Hurricanes Affect Southeast Missouri

9/12/2017 (Permalink)

Storm Damage How Hurricanes Affect Southeast Missouri No job is too big for us to handle

How Our Local Community Responds to Hurricanes

SERVPRO® works as a team across the country to help those that have been affected by a disaster. In years past, our local franchise has sent crews to various hurricane sites to help reach customers faster so that they can begin putting their lives back together. Local crews from SERVPRO of Cape Girardeau & Scott Counties have helped with Hurricane storms Ivan (2004), Katrina (2005), Lee (2011), Isaac (2013), and now Harvey (2017).

Faster to Any Size Disaster

Being a part of SERVPRO®, we know that our job is to help customers and victims of disasters put their lives back together. It’s nice to know that if a tornado, flood, ice storm, or any other disaster were to strike the heartland, that there are over 1,700 franchises in our system that can come to our aid to help you put your life back together.

Just remember that SERVPRO® is faster to any size disaster.

Does Your Business Have a lot of Foot Traffic?

9/5/2017 (Permalink)

Are customers constantly coming in and out of your doors? Is your facility sporting a professional cleanliness? Lots of businesses have commercial carpet that gets trampled on every day…and sometimes, you can tell. Banks, restaurants, and retail stores are easy victims of heavy and dirty foot traffic. As a result, the carpets have a visible path that could make a customer cringe. While seeing customers so frequently is great for business, it’s not so great for your carpets.

Commercial Carpet Cleaning

SERVPRO of Cape Girardeau & Scott Counties offers commercial carpet cleaning. We have specialized chemicals to help lighten those heavy traffic lanes to help you put your best foot forward. We also have various spotting agents to help lighten and remove various stains that may have popped up.

Call us today at 573-339-1948 to get a free estimate for your commercial carpet cleaning. We can get you on a regular cleaning schedule so that you can keep your professional image.

National Preparedness Month: Preparing Your Business for a Disaster

9/1/2017 (Permalink)

Commercial National Preparedness Month: Preparing Your Business for a Disaster Call SERVPRO of Cape Girardeau & Scott Counties. We are the cleanup team that is "faster to any size disaster."

Did you know that September is National Preparedness Month?

According to FEMA, 40% of businesses never reopen after suffering a disaster. That’s not a friendly statistic.

Disasters vary. Maybe it is a disaster like the tornado that went through Perryville in early 2017. Maybe it is flooding from a storm like what happened to the Cape Girardeau area in May 2017. Maybe it is an ice storm like the Polar Vortex of 2014. Maybe it isn’t weather related. We have helped local businesses recover from various disasters including a water main break in Scott City, a sprinkler malfunction in Piedmont, a busted pipe at a Cape hospital, or tar that caught fire on the roof of a university building.

You can’t predict these types of disasters and their severity. You can, however, prepare for them so that you are ready if they come.

SERVPRO® is a member of the Ready Campaign’s National Preparedness Coalition. Do you know what steps you need to take for your company to recover after a disaster? A good business owner has a plan in place to help keep their business operating, which helps keep their people employed, who then continue to serve the community, who then contribute to the local economy.

Are you prepared?

We have compiled a list of steps and questions to help you prepare your business for a disaster:

  • Be Informed
    • What type of emergencies would affect your business, and what would you do in response?
  • Develop a Business Continuity Plan
    • What is the bare minimum staff, procedures, and equipment needed to keep your company operating? If your suppliers are affected by a disaster, what is your backup plan?
  • Prepare Your Emergency Plan
    • Have you created an evacuation/shelter plan? How will you communicate with employees?
  • Practice the Emergency Plan
    • Have you ever practiced the plan? Is it reviewed yearly?
  • Review Insurance Coverage
    • What type of disasters does your insurance cover?
  • Secure Your Facility and Equipment
    • How do you secure your entrances? Are there falling risks throughout your facility if an earthquake were to occur along the New Madrid Fault?
  • Improve Cybersecurity
    • How regularly do you update your antivirus software? Do you have a firewall? How often do you backup your systems?
  • Promote Family and Individual Preparedness
    • Do you value your employees enough to encourage them and their families to have their own personal emergency kits and plans?

The best time to prepare for a disaster is before it ever strikes. Call SERVPRO of Cape Girardeau & Scott Counties at 573-339-1948 to make sure your business is “Ready for whatever happens.” 

Like our Facebook page to learn more about National Preparedness Month and how to be prepared.

Responding to Hurricane Harvey

8/29/2017 (Permalink)

Storm Damage Responding to Hurricane Harvey SERVPRO® works with the Red Cross to help victims of any size disaster.

Hurricane Harvey

Hurricane Harvey hit land on Friday night, August 25, 2017 as a Category 4 hurricane. Earlier the day before, it was being tracked and categorized as merely a Tropical Storm. This put many people in an immediate emergency evacuation situation. Not only were there 130 mph damaging winds, but the rains that came resulted in historic flooding in Texas. 

SERVPRO® Efforts

SERVPRO® leaders from across the country gathered for a conference call Friday morning before the storm hit to prepare for the disaster ahead. The Storm Teams were organizing crews and developing a plan of action so that SERVPRO® could best serve the victims of Hurricane Harvey. We are always ready for whatever happens. We are proactive and not reactive.

Working with the Red Cross

We are a proud sponsor of the American Red Cross. We work hand-in-hand with them to help victims of disaster. There has been a lot of damage in Texas already, and there is more to come. It will be a long road to recovery. Please consider making a donation to the Red Cross and their Hurricane Harvey relief efforts.

What’s that Musty Smell?

8/11/2017 (Permalink)

Mold Remediation What’s that Musty Smell? Call SERVPRO of Cape Girardeau & Scott Counties to get rid of your musty odor.

It’s August. In Missouri, that means it’s HOT. What makes our Missouri heat so miserable? The humidity. What loves humidity?

Mold.

Yep. Maybe your AC unit has been cranked up and accidentally causing extra condensation. Or maybe you were affected by the spring floods and the structure wasn’t dried properly. These two culprits are just a few of what may be causing that musty smell in your home or business. The heat combined with the high humidity means optimal conditions for mold to grow.

If you start smelling a musty odor, you may have mold. Give SERVPRO of Cape Girardeau & Scott Counties a call. Our professionals will come out and remediate your mold so you can breathe fresh air again. Call our office at 573-339-1948 for a free estimate!

Back to School Time: Is your school prepared for when disaster strikes?

8/1/2017 (Permalink)

Commercial Back to School Time: Is your school prepared for when disaster strikes? Schools all across the heartland can rest assured that SERVPRO of Cape Girardeau & Scott Counties can take of their fire or water damage needs.

It’s time for students to shop for their supply list and teachers to setup their classrooms. Now is also a good time for educational institutions to get a plan in place to keep classes going if the facility experiences a fire damage or water damage. Education matters, so we know that keeping students in classrooms is important. If you’re a parent, student, faculty, or staff, you should make sure that your school has a plan in place.

Educational Facilities can be Complicated

SERVPRO of Cape Girardeau & Scott Counties is ready and qualified to handle the needs of your educational facility. Damages and procedures can be very complex and restoration is no average task. However, our team members are OSHA trained and ready to start work immediately. We are aware of the legal and environmental concerns and want you to have a safe environment to continue educating students. If your school experiences a fire damage or water damage, SERVPRO of Cape Girardeau & Scott Counties will work quickly and try and contain a temporary space during the rest of the restoration. We also want to work with you to stay in your budget.

Types of Facilities

At SERVPRO of Cape Girardeau & Scott Counties, we have the capability to handle a variety of cleanup situations from county school systems to large accredited colleges and universities. We can service the following facilities:

  • K-12 Schools
  • Colleges & Universities
  • Dormitories
  • Private Schools
  • Libraries
  • Daycares / Pre-K Facilities

Plan Ahead

Contact our office today to set up an Emergency Ready Plan for your educational facility. This is free of charge and ensures that help is prepared and on the way even faster when a disaster strikes. For more information call 573-339-1948.

From Perryville Pirates to Chaffee Red Devils to SEMO Redhawks, we are ready for whatever happens. So as school gets ready to start, you can rest assured that SERVPRO of Cape Girardeau and Scott Counties is always ready to handle a disaster your educational facility may undergo and make it “like it never even happened.”

Solar Eclipse 2017: The Great Ball of Fire

8/1/2017 (Permalink)

Fire Damage Solar Eclipse 2017: The Great Ball of Fire Call the trained professionals at SERVPRO of Cape Girardeau & Scott Counties: 573-339-1948.

On August 21, 2017, our region will experience a total solar eclipse. This type of eclipse is when the sun, moon, and earth align so that the moon casts a shadow on the earth. We are in its direct path and will have a prime viewing opportunity.

The Great Ball of Fire

According to NinePlanets.org, the temperature of the sun’s surface is about 5800 Kelvin—or 9980 degrees Fahrenheit. That is roughly nine times hotter than the average house fire, which burns at 1100 degrees Fahrenheit, according to the National Institute of Fire and Safety Training. A lot of damage can occur at that temperature.

Here to Help

SERVPRO of Cape Girardeau & Scott Counties is your local professional fire restoration team. When the fire trucks are gone and you find yourself stressed and confused, know that SERVPRO® is here to help. More so than even help cleaning up the fire damage, you need someone who cares for your needs during this time of crisis.  We provide 24-hour emergency service so that we are there when you need us the most.

We primarily serve Cape Girardeau County, Scott County, Perry County, Bollinger County, and Mississippi County but are willing to help wherever we get called.

When the 2017 Solar Eclipse makes its way through town, remember the power of the sun, and that a fraction of that heat is all it takes to damage a home. When fire restoration is needed, call SERVPRO of Cape Girardeau & Scott Counties, and we will help make it “like it never even happened.”

Prepare Your Business for an Emergency

7/24/2017 (Permalink)

Commercial Prepare Your Business for an Emergency Whether it's a warehouse in Scott City or municipal building in Jackson, make sure you are prepared for a flood or fire damage.

As a business owner or property owner, it is important to have a plan in place in case of an emergency. That's where SERVPRO of Cape Girardeau & Scott Counties comes in to help!

Schedule an ERP

What is an ERP?  An ERP is an Emergency Ready Plan that SERVPRO of Cape Girardeau & Scott Counties can put together for your business to help save time when a disaster may strike. Profiles can be created for each of your individual properties. By having these profiles already created, SERVPRO® will have helpful information and save you time when you need it the most. Schedule an appointment today with SERVPRO of Cape Girardeau & Scott Counties by calling 573-339-1948 to complete a free profile for your business. There are no contracts and no obligations, we simply want to help your business. Our SERVPRO representative will help take measurements of your facility and identify water and gas shut-off valve locations among other things to better prepare our team and yours if a disaster my strike.

Mobile App

You can download the Ready Plan Mobile App to your iPhone or Android device. Once your profile information is in the app, all you need to do when you find out that your business has been flooded is open the app and submit a water damage claim from wherever you may be. Our restoration team then immediately goes into action to help.

No business is too small to be prepared. No business is too large for us to handle. SERVPRO of Cape Girardeau & Scott Counties is ready for whatever happens from Perryville to East Prairie.

Moving? What About Mold in the Home?

7/13/2017 (Permalink)

Mold Remediation Moving? What About Mold in the Home? No one wants mold in their home. If you think you have a mold problem in your heartland home, give us a call.

Are you buying or selling a house with mold in it? If so, SERVPRO of Cape Girardeau & Scott Counties can help you remediate that mold.

Selling a Home with Mold

In Missouri, the only required disclosures an owner is required to make about their home is about its criminal history. However, trying to sell a home with mold lessens the value of your home and can make it more difficult to sell. Therefore, remediating the mold prior to selling may be a better option. That’s where SERVPRO of Cape Girardeau & Scott Counties comes into play. We have a procedure and the right chemicals to cleanup mold issues and better prepare your home for the market. Many homeowners decide to fill out the Missouri Association of Realtor’s Seller’s Disclosure Statement for Residential Property that reveals whether the house has had any mold issues. This upfront honesty with the buyer can be valuable, even if the professionals at SERVPRO® have already remediated the mold.

Buying a Home with Mold

Are you looking for your dream home? A first home? A fixer upper? No matter what your motives, know that purchasing a house that contains mold can not only cause health problems, but can prove to be costly either upfront or down the road. If there is visible mold in the house, know that remediating mold can end up being expensive depending on the extent of the issue. So a “cheap find,” might not end up being so cheap after all. When you walk through a potential home, keep your eyes out for various signs and locations of mold:

  • Check for water stains on walls/ceilings
  • Check for standing water
  • Be mindful of a musty odor and/or high humidity
  • Check behind/underneath appliances that have water pipe connections
  • Carefully investigate basements and crawlspaces
  • Any other dark, damp places

Visit our Mold Page for more information to help you identify your situation.

I think I have mold, now what?

If you believe there is a mold problem, call SERVPRO of Cape Girardeau & Scott Counties at 573-339-1948. We can send someone out and give you a free estimate of what it would take to remediate the suspicious growth. We do not perform tests, but we can still follow the standard mold procedures to clean it up. If you want the suspicious growth tested and identified, then you must also call an Industrial Hygienist to come perform a test.

It’s that time of year where the heat and humidity is strong in the Heartland—which means that musty smell may be strong, too! If you suffered from any storm damage from the Perryville Tornado this spring or live in areas like Scott City, Kelso, Benton, or other areas prone to flooding, mold may be an issue. Don’t panic, just give the professionals at SERVPRO® of Cape Girardeau & Scott Counties a call because we are always here to help. Happy House Hunting!

Every Day is Gameday

7/7/2017 (Permalink)

Storm Damage Every Day is Gameday Storm damage and flooding cleanup is one of our big games, but we've put in the practice time to make your storm damage "like it never even happened."

Data drives decisions. Just like sports teams study video footage of themselves and their opponents, we study our performance in the field and in the office to learn how to better ourselves and beat our opponents. Serving our customers is the most important thing we can do. That’s our game. We want to treat every day like gameday because we know that the customer doesn’t care how well we did on our last job, they only care about how well we took care of them. We want to treat each job like the “big game” because to the customer, it is a major event in his or her life.

When major storms happen, we put on our game face, devise a plan of action, and take the field. SERVPRO® works together—across the country—to make sure that whoever is affected by flooding or a major storm has the help they need. While entire communities may be underwater and suffering damage, we want each customer to know that their needs are our priority and they are important to us. We want to do everything in our power to help them see the light at the end of the tunnel and that we want to help them put their lives back together.

SERVPRO® just held its 48th Annual Convention in Seattle at the end of June. Our owners attended to learn how they can better help Cape Girardeau, Jackson, Sikeston, Perryville, and all the surrounding towns. There were presenters, speakers, and workshops to help motivate our teams and provide them with new gameday strategies. Victories were also celebrated with honors and awards. It was a great reminder that we should always treat every day like gameday.

Rainwater, Flooding, & Sump Pumps, Oh my!

5/1/2017 (Permalink)

Storm Damage Rainwater, Flooding, & Sump Pumps, Oh my! Flash flooding has been an issue all across the Heartland.

Our local community as well as other parts of Missouri have dealt with inches of rain this past weekend.


For many of you, that means it's now in your home or office.


Storm damage comes in many forms. Your roof can leak, causing a pool in your kitchen; your sump pump fails and overflows into the rest of your house; a basement window leaks and starts an unwanted waterfall in your newly finished family room. Sometimes it’s an empty room, but most of the time your precious belongings are getting soaked. It can be a horrifying moment.


At SERVPRO of Cape Girardeau & Scott Counties, we understand what it’s like to feel that panic. The great news, is that we also know what to do when it happens. Our crews are professionally trained to take care of your water damage situation so that you can have a peace of mind.


SERVPRO of Cape Girardeau & Scott Counties can handle your flooded basements or any other unwanted water you may have. We have the resources to take care of ALL our customers. You are not just another number to us; we want to take care of YOU. We have been in business in your local community since 1992 with an owner that has been with SERVPRO® since 1980. We have the experience to handle your needs.


Don't be afraid to give us a call…because we can handle it! Call 573-339-1948, and we will help make your flooded house "like it never even happened."

Whom to Call About Storm Damage in Jackson

4/4/2017 (Permalink)

Storm Damage Whom to Call About Storm Damage in Jackson SERVPRO of Cape Girardeau & Scott Counties covers Perryville, Cape Girardeau, Scott, Mississippi, and Bollinger Counties.

April Showers...


April showers might bring May flowers, but they can also bring a lot of storm damage to your property. This damage can come in various forms—from flooded basements to tornado damage to strong winds with fallen limbs causing holes in your roof…and then rainwater in your living room. All of these situations require immediate attention. What happens when your whole neighborhood or whole community is experiencing all of that at the same time? Do only a few get attention while everyone else suffers because there aren't enough hands to help? Absolutely not!


Whom to Call


When SERVPRO of Cape Girardeau & Scott Counties is the company you choose for your storm damage restoration needs, you are getting more than just the local franchise’s crew and equipment. By calling 573-339-1948, you are calling a local business that has access to resources from over 1,700 SERVPRO® franchises from across the state and around the country (even Canada)! The Disaster Recovery Team is a unique resource SERVPRO® offers. These DRTs coordinate large storm and disaster events for the local franchise so that all customers affected by the storm can be taken care of in a timely manner—because the longer the water sits in your home or business, the more damage that occurs.


Ready for Whatever Happens


At SERVPRO®, we all work together as one big family to help take care of your family. So when the rains fall and the winds come, call SERVPRO of Cape Girardeau & Scott Counties and know that your property is our priority, and we are fully capable of handling any-sized disaster. No storm is too big. We will help make it “Like it never even happened.”

March Madness

3/17/2017 (Permalink)

Is your bracket busted yet?


A busted bracket is better than a busted water pipe. We specialize in water restoration at SERVPRO of Cape Girardeau & Scott Counties. Our 24/7 Emergency Services means that we are available to help you the moment you call. Whether you have feet of standing water in your basement or just a damp carpet, we have the equipment needed to stop the damaged cause by unwanted water. Following a water damage, we can also clean and deodorize your flooring, helping get rid of the memory of that nightmare.


SERVPRO® Ready Plan


To be better prepared for the upset, you can download our Ready Plan App here, https://ready.SERVPRO.com/home/mobileapphttps://ready.SERVPRO.com/home/mobileapp. By creating a profile BEFORE your emergency, you can save time and energy if and when the emergency occurs. We are here to help when disaster strikes.


March Madness is for basketball, not your home.

Green Means Clean

3/7/2017 (Permalink)

Cleaning Green Means Clean We perform a variety of cleaning services that will start you off right this spring!

SERVPRO Industries, Inc. is a member of the EPA’s Design for Environment (DfE) program. DfE evaluates human health and environmental concerns associated with traditional and alternative chemicals and processes in a range of industries. These evaluations and analyses empower hundreds of businesses to select safer chemicals and technologies. The EPA/DfE has established a set of criteria for formulating environmentally friendly cleaning products, and has put together a listing of safe cleaning components that can be used in Green cleaning formulations. As a member company, SERVPRO® can access this listing known as CleanGredients. From the listing, a formulation can be derived that incorporates “green” chemistry. SERVPRO® has formulated three Green Cleaning Products: Carpet & Upholstery Green Clean, All Surface Green Clean, and Window Green Clean. Spring is a popular season for some deep cleaning, and our green products allow us to complete almost any of your cleaning tasks.

Sikeston’s 24-Hour Emergency Water Damage Service

1/18/2017 (Permalink)

Water Damage Sikeston’s 24-Hour Emergency Water Damage Service We provide 24-hour fire and water damage restoration service in Cape Girardeau, Jackson, Sikeston, Perryville, Scott City, Gordonville, Millersville.

SERVPRO of Cape Girardeau & Scott Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.


We Answer the Phone Ready to Help
Call Today – (573) 339-1948


We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Cape Girardeau & Scott Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.


What to Expect


When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.


Our SERVPRO Representative will ask several questions:



  • Your name and contact information

  • Your insurance information (if applicable)

  • The street address of the water-damaged home or business

  • When did the flooding or water damage occur?

  • What caused the water damage (if known)?

  • Is there electricity available (on-site)?


About SERVPRO of Cape Girardeau & Scott Counties


SERVPRO of Cape Girardeau & Scott Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


Meet Our Crew: http://www.SERVPROcapegirardeauscottcounties.com/employee-photos


Certifications: http://www.SERVPROcapegirardeauscottcounties.com/company-profile

Winter Fire Safety

12/28/2016 (Permalink)

Fire Damage Winter Fire Safety We service Cape Girardeau, Jackson, Sikeston, Perryville, Scott City, Chaffee, Charleston, East Prairie, Marble Hill, and Benton.

Did you know over $2 billion in property loss occurs from winter fires?

According to FEMA Federal Emergency Management Agency, home fires occur more in the months of December, January, and February than the rest of the year. We want you to stay warm and cozy this winter, but we also want you to stay safe. Here are some tips to avoid damage to your property:

Heating equipment is involved in 1 of every 6 reported home fires and 1 in every 5 home fire deaths.

Keep anything flammable, like paper, blankets, aerosols, or even ping pong balls, 3 feet from any heat source like fireplaces, wood stoves, radiators, or space heaters.

Keep portable generators as far away as possible from your house, but especially avoid windows. Install and test carbon monoxide alarms at least once a month.

Have your chimney and vents inspected and cleaned annually by a qualified professional. Store cooled ashes in tightly covered metal container, and keep it outside and at least 10 feet from a building. You don't want those bad boys reigniting.

Only one heat-producing appliance (i.e. a space heater) should be plugged into an electrical outlet at any given time.

Should you still become a victim of a home fire, call the cleanup and restoration specialists at SERVPRO of Cape Girardeau & Scott Counties at (573) 339-1948.

Holiday Safety Tips

12/12/2016 (Permalink)

Fire Damage Holiday Safety Tips We service Cape Girardeau, Jackson, Sikeston, Perryville, Scott City, Chaffee, Charleston, East Prairie, Marble Hill, and Benton.

We have compiled a list of safety tips that aid in preventing some pretty common holiday mishaps.

Use Ladder Safety

Don't be the next Clark Griswold. Use common safety and follow the ladder's safety instructions when putting up or taking down your holiday decorations.

Christmas Tree Safety

Who doesn't love a brilliantly glowing Christmas Tree? But it's important that the glow comes from the lights and not flames. On average, 240 home fires are started each year because of Christmas trees. Christmas tree fires are caused by electrical failures in one of every three home. They're not common, but when they do occur, they tend to be more serious. One in every six fires are caused by trees being placed too close to a heat source.

Holiday Candles

Holiday candles cause 10 deaths, 175 injuries, and $20 million in property damage. Always monitor your candle--never leave it unattended. Designate someone in your house to do a walk through before you leave or go to bed to ensure all candles have been extinguished.

Christmas Lights

Turn off your lights before you leave or go to bed. Not only will it help prevent a fire, but it will also save you money on your electrical bill.

Pet Tree Safety

Keep your pet & your home safe!

  1. Be mindful of low-hanging & damaged wires in your holiday decorations to avoid home fires.
  2. Plastic ornaments are safer than glass ornaments.
  3. Don't add chemicals to your tree to keep it hydrated.
  4. Stabilize your tree with pet activity in mind.
  5. Stay away from tinsel.

Dirty Santa?

Believe it or not, sewage backup is a common holiday problem. Be smart and dispose of trash properly, or you may find yourself in a stinky situation.

Ice Safety

Ice can cause slippery situations. Keep your family and guests safe by using salt or kitty litter to add traction to icy surfaces. Got an iced windshield? Use lukewarm, NOT HOT, water to de-ice. Hot water can cause your windshield to crack.

Cooking

If your holiday plans include eating a lot of food, be mindful that cooking is the leading cause of home fires and injuries. Pay attention while cooking this year.

 

Always remember that SERVPRO of Cape Girardeau & Scott Counties is here to help you if you find yourself faced with a holiday fire damage. We are available 24/7/365 to help make your property look "like it never even happened."

 

Turkey Fryer Safety

11/18/2016 (Permalink)

Did you know that every year deep-fryer fires cause more than $15 million in property damage?

SERVPRO of Cape Girardeau & Scott Counties wants to make sure you have all the information necessary to stay safe this holiday season.

Turkey Frying Safety Tips

  • Keep Your Distance

    • Stay 10 feet away from the house, deck, garage, trees, or other structures.

    • The tank and burner should be 2 feet apart, if using a propane-powered fryer.

  • Thaw and Dry the Turkey

    • Make sure there are no ice crystals or water beads on the bird.
  • Always Be Prepared

    • Protect your eyes by wearing goggles and your hands and arms with oven mitts.

    • Have fire extinguisher ready.

    • Don’t let kids or pets nearby. Never leave fryers unattended.

  • Do Not Overfill

    • Follow the manufacturer’s instructions on how much to fill the fryer.

  • Size Matters

    • In this case, larger turkeys (greater than 12 pounds) don’t do as well as smaller ones. The idea size is an 8 to 10 pound bird.

  • Don’t Fry Rain or Shine

    • Keep an eye on the weather. Fryers should never be used in rain or snowy conditions.
  • Stay Level

    • Find a level surface to place the fryer. Once it is in use, do not move it.
  • Timing is Everything

    • Keep an eye on the oil temperature. If it starts smoking, turn it off or it will catch fire.

    • Do not have the burner on while lowering the bird into the oil. Wait until after the turkey is in place to turn the burner on. 

    • After the bird is removed, cover the pot of oil and allow it to cool overnight before doing anything else with it.

  • Don’t Stuff

    • As much as you may love stuffing your bird with Thanksgiving goodness, you’ll have to pass this year if you want to fry it.

    • Avoid marinades that are water-based.

Please exercise caution this holiday season, and if you are friends with "that guy," share with him, too.

And remember, if you do become a victim of a deep-fryer fire, SERVPRO of Cape Girardeau & Scott Counties is here to help.

 

Faster to your Cape Girardeau Area Water Damage

10/17/2016 (Permalink)

Water Damage Faster to your Cape Girardeau Area Water Damage SERVPRO of Cape Girardeau & Scott Counties provides 24-hour fire and water damage restoration service from Perryville to Sikeston.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Cape Girardeau & Scott Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Cape Girardeau & Scott Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (573) 339-1948 

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Cape Girardeau & Scott Counties

SERVPRO of Cape Girardeau & Scott Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. We service Cape Girardeau, Jackson, Sikeston, Perryville, Scott City, Chaffee, Charleston, East Prairie, Marble Hill, Benton, and any other area in or around Cape Girardeau County, Scott County, Perry County, Bollinger County, or Mississippi Country.

Cape Girardeau Smoke and Soot Cleanup

9/26/2016 (Permalink)

Fire Damage Cape Girardeau Smoke and Soot Cleanup Smoke and Soot Damage Can Cause a Pervasive Odor in Your Southeast Missouri Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and Soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Cape Girardeau & Scott Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care because we know it’s more than just a house.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (573) 339-1948 

For Immediate Service in Southeast Missouri, Call SERVPRO

9/7/2016 (Permalink)

Commercial For Immediate Service in Southeast Missouri, Call SERVPRO Southeast Missouri Residents: We provide immediate service day or night!

SERVPRO of Cape Girardeau & Scott Counties provides 24-hour emergency service and is dedicated to being faster to any-sized disaster from Perryville to Sikeston. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (573) 339-1948 

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or water damage to strike your property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

Cleaning

http://www.SERVPROcapegirardeauscottcounties.com/commercial-cleaning

Fire & Water Damage

http://www.SERVPROcapegirardeauscottcounties.com/commercial-restoration-services

Understanding Mold

8/29/2016 (Permalink)

Mold Remediation Understanding Mold In time, mold will appear on the outside of the wall as a stain or discoloration.

Mold can be found almost anywhere; they can grow on virtually any organic substance, as long as moisture and oxygen are present. There are molds that can grow on wood, paper, carpet, foods, and insulation. Molds reproduce by making spores that usually cannot be seen without magnification. Mold spores waft through the indoor and outdoor air continually. When mold spores land on a damp spot indoors, they may begin growing and digesting whatever they are growing on in order to survive. Molds gradually destroy the things they grow on. Bacteria can start to grow within hours and mold can start to grow within days. Mold spores can lay dormant for years until an ideal growing condition develops, in which they start to flourish. Especially during the summer, the warm humid conditions are a perfect microenvironment for mold growth. When excessive moisture accumulates in buildings or on building materials, mold growth will often occur—particularly if the moisture problem remains undiscovered or unaddressed. It is impossible to eliminate all molds and mold spores in an indoor environment. However, mold growth can be controlled indoors by controlling the moisture.

Why Mold Remediation?

All molds have the potential to cause serious health effects. The purpose of mold remediation is to remove the mold to prevent human exposure and damage to building materials and furnishings. It is necessary to clean up mold contamination, not just kill it. Dead mold is still allergenic, and some dead molds are still potentially toxic! Applying the appropriate restoration procedures within the first few hours of a water loss can save thousands of dollars in secondary damage. Before the growth of mold becomes visible, there will be a faint musty or earthy smell. In time, mold will appear on the outside of the wall as a stain or discoloration.

What can SERVPRO of Cape Girardeau & Scott Counties do for you?

In a standard situation, SERVPRO® Professionals examine the structure for any visible signs of mold and remove the mold growth and excess spores returning the area back to normal levels. Some situations require the assistance of an Indoor Air Quality/Environmental Professional (IEP) with specialized equipment and services needed to assess and/or repair the structure. IEPs can test and clear a structure for mold by collecting air and surface samples. Then they can determine whether the mold has been successfully decontaminated.

If you suspect they have a mold problem in their home or business, call SERVPRO of Cape Girardeau & Scott Counties. We handle mold remediation work on a daily basis and know when prompt action is required to prevent further mold growth. In the event mold is found on a property, the homeowner or business owner will be asked to approve and sign a work authorization form prior to remediation and cleanup work beginning. If extensive mold growth is present, it may be recommended that occupants leave the affected area until the containment process is safely and successfully completed.

SERVPRO® Professionals are trained to control microbial problems in structures by promptly drying wet or damp materials according to the Institute of Inspection Cleaning and Restoration Certification (IICRC) standards and removing or replacing wet or damp porous materials, like drywall, that have visible mold growth.

Don’t let mold take over your home or business and control your life. Call the professionals at SERVPRO of Cape Girardeau & Scott Counties at (573) 339-1948 today.

Our Highly Trained Restoration Specialists can Restore your Southeast Missouri Home

8/22/2016 (Permalink)

General Our Highly Trained Restoration Specialists can Restore your Southeast Missouri Home We are an IICRC Certified Firm

SERVPRO of Cape Girardeau & Scott is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for the Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Cape Girardeau & Scott Counties

SERVPRO of Cape Girardeau & Scott Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Our Certifications:

  • SERVPRO ECTP Fire Certification
  • CCT - Carpet Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • ECTP - Employee Certification Training Program
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician
  • ASD - Applied Structural Drying Technician
  • SERVPRO ECTP Crew Training Course
  • SRT - Fire & Smoke Damage Restoration Technician
  • OCT - Odor Control Technician

Other Types of Damage That Can Follow Storm Damage

8/19/2016 (Permalink)

All across the United States, storms and heavy weather continuously cause damage to homes and businesses. Storms are one of the most common catalysts for home damage, and we at SERVPRO of Cape Girardeau & Scott Counties often see significant rises in calls immediately following a storm, heavy or not. It's not just water and flooding damage that can happen to a home either; storms cause many different types of damage due to their unpredictable nature. These are some of the most common types of damage we encounter immediately following a storm.

Water Damage

Perhaps the most common call we receive following storm damage in the Cape Girardeau and Jackson areas is water damage. Water damage can come from a number of sources during a storm, particularly ones with heavy or persistent rains. Water can find its way into a home through damaged roofing and siding, or simply an unsecured door or opened window. Common damage sources include carpeting, fabric and leather furniture, and electronics, all of which can sustain heavy damage from limited rain. Furthermore, water damage, if untreated, may lead to mold growth in the home, which carries its own array of problems.

Flood Damage

In addition to ordinary water damage, after heavy rains, flooding may be an issue for some areas. Floods can cause massive and costly damage to a home, and require a much more extensive cleanup treatment than other types of water damage. Some types of floodwaters, commonly referred to as black water, may also be dangerous to handle, and must be treated with extreme care.

Fire Damage

Fires can start in many storms, regardless of rain volume or intensity. Some of the most common fires during a storm are electrical fires, where electronics malfunction and heat up enough to catch fire or a power line may snap and fall on your home. Furthermore, there is potential for chemical or fuel fires as well, as fuel or chemical containers commonly found in homes may tip over and spill, where a stray spark may ignite them.

Physical Damage

Your home may also encounter physical and kinetic damage during a storm, as heavy winds may blow objects onto or through your home and its walls. Common types of damage include roofing being torn off, broken windows, and smashed siding and wood. Experienced with and ready to handle all types of home damage following a storm, we at SERVPRO of Cape Girardeau & Scott Counties bring safety and reliability to all of our repair, restoration, and cleanup jobs. If you have incurred any damage to your home following a storm, contact us at (573) 339-1948 for 24/7 emergency service.

Cape Girardeau Area’s 24 Hour Emergency Water Damage Service

8/16/2016 (Permalink)

Storm Damage Cape Girardeau Area’s 24 Hour Emergency Water Damage Service SERVPRO of Cape Girardeau & Scott Counties provides 24 hour fire and water damage restoration service from Perryville to Sikeston

With the recent rainfall, we wanted you to know that SERVPRO of Cape Girardeau & Scott Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – (573) 339-1948 

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Cape Girardeau & Scott Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
  • About SERVPRO of Cape Girardeau & Scott Counties

    SERVPRO of Cape Girardeau & Scott Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Odor Removal and Deodorization

    8/9/2016 (Permalink)

    As experts in deodorization, SERVPRO of Cape Girardeau & Scott Counties is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

    SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other short cuts don't work when your odor problem is serious or persistent.

    We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contact any surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

    The science of identifying and eliminating odors can be a tricky thing, so give us a call at (573) 339-1948, and leave the restoration to us. We’ll make it “Like it never even happened.”

    Back to School

    8/3/2016 (Permalink)

    August has arrived, which means school is just around the corner. All those days by the pool and family car trips are winding down. So you can enjoy what's left of your summer, we wanted to do the dirty work for you and give you a one-stop location of all school supply lists in our area. Don't forget this weekend is Tax Free Weekend in Missouri (Aug. 5-7)! Give us a call at (573) 339-1948 once school starts, and we'll clean up any mess your kids left around. SERVPRO of Cape Girardeau & Scott Counties is here to make it Like it never even happened.

    School Supply Lists

    Cape Girardeau Public Schools

    ·         Clippard Elementary http://clippard.capetigers.com/Information/SchoolSupplies.aspx

    ·         Alma Schrader Elementary http://alma.capetigers.com/Information/SupplyLists.aspx

    ·         Jefferson Elementary http://jefferson.capetigers.com/Information/SchoolSupplyList.aspx

    ·         Blanchard Elementary http://blanchard.capetigers.com/Information/SupplyList.aspx

    ·         Franklin Elementary http://franklin.capetigers.com/Information/StudentSupplies.aspx

    ·         Cape Girardeau Middle School (5th Grade) http://cms.capetigers.com/Portals/CMS/2016-17%20FIFTH%20GRADE%20SCHOOL%20SUPPLIES%20LIST.pdf

    ·         Cape Girardeau Middle School (6th Grade) http://cms.capetigers.com/Portals/CMS/2016-17%20SIXTH%20GRADE%20SCHOOL%20SUPPLIES%20LIST.pdf

    Chaffee R-II

    http://chaffee.k12.mo.us/District/Department/12-Elementary-School/2870-School-Supplies-2013-2014.html

    East Prairie R-II

    http://www.eastprairie.org/home/schoolsupplylists

    Immaculate Conception 6-8

    https://icsjackson.eduk12.net/other?Item=School%20Supply%20Lists%206-8

    Jackson R-II

    http://www.jacksonr2schools.com/FileStream.aspx?FileID=318

    Kelly

    ·         Elementary https://drive.google.com/file/d/0B-CovNy6s2I6RExZQVZvTHZUSjA/view

    ·         Middle School https://www.sites.google.com/a/kellyhawks.org/kellyhawks/middle-school/2016-2017-school-supply-list

    Leopold R-III

    http://www.leopold.k12.mo.us/supplies.htm

    Nell Holcomb R -IV

    http://www.nellholcomb.k12.mo.us/vnews/display.v/ART/578d47cbb99ba

    Oak Ridge

    http://www.oakridger6schools.com/ElementarySchool/Supply%20List.aspx

    Oran Elementary School

    http://www.oran.k12.mo.us/documents/2016-17%20Elementary%20Supply%20List.pdf

    Perry County Middle School

    http://www.perryville.k12.mo.us/cms/lib4/MO01001704/Centricity/Domain/9/scan0018.pdf

    Sikeston R-VI

    ·         ECE/Pre-School https://s3.amazonaws.com/scschoolfiles/1026/ece_supplies.pdf

    ·         Elementary http://www.sikeston.k12.mo.us/kind/school%20supplies.htm

    ·         5th& 6th Grade Center https://s3.amazonaws.com/scschoolfiles/1026/5_6_grade_school_supplies.pdf

    Zalma R – V

    http://zalma.k12.mo.us/

    Start Dates for Local Schools

    http://m.kfvs12.com/kfvs12/db/349220/content/OW0Zbq4V

    Dog Days of Summer

    7/27/2016 (Permalink)

    So what exactly are the "dog days of summer?"

    National Geographic says this about the dog days of summer:

    “…the dog days refer to the dog star, Sirius, and its position in the heavens. To the Greeks and Romans, the “dog days” occurred around the day when Sirius appeared to rise just before the sun, in late July. They referred to these days as the hottest time of the year, a period that could bring fever, or even catastrophe.”

    I think it’s safe to say that most people today aren’t referencing a star when they talk about the “dog days of summer.” No. We mean it’s hot. Really hot. So hot that doing anything outside is almost inconceivable!

    Here in Cape Girardeau, MO, we are definitely going through the “dog days of summer” with temperatures into the 90’s almost every day this month! And we won’t even talk about the humidity… It’s easy to feel lethargic in this weather. Nonetheless, our crew members have been out on the road, in and out of buildings, and hauling heavy equipment in this heat because they are restoring buildings “like it never even happened.”

    While you may be spending most of your day indoors to avoid the heavy heat, don’t think you can’t be productive! Use the “dog days” to achieve some *much needed* housekeeping tasks.  

    Check your washing machine hoses.

    We advise that you replace them if you find any cracks or bulges. Ideally, rubber hoses can be replaced with a steel-jacketed hose that can't split open Also check your filter screens to confirm that they are not clogged. If not discovered quickly, hundreds of gallons of water can flood out of a burst hose an hour. 

    Sort and Organize the Pantry

    How does the pantry always become so unorganized? Pull over your trash can and a box to use for food donations. Pull everything off of your pantry shelves and determine its future. Those opened and half empty boxes of food that were lost in the back are probably destined for the garbage. Food that has been in your pantry for over a year might be better appreciated at a food pantry. Secure open items you plan to reshelf in glass jars or ziploc bags to keep them fresh and bug free. Wipe down your shelves and reload.

    Clean out the fridge.

    How long has THAT been in there? Use your adrenaline from organizing the pantry to clean out your refrigerator (or take a quick cat nap and give yourself a pep talk to keep going). Pull over the trash can and have at it. Completely clear off all of the shelves, throwing away anything that is old or expired. Wipe down bottles or containers that may have gotten sticky and sanitize the shelves. Reshelf any items that are left, and add an open box of baking soda to act as a deodorizer.

    Clean kitchen sink disposal.

    We recommend using vinegar ice cubes to clean your disposal. Put some vinegar in an ice tray and let it freeze, then run the ice cubes through the disposal.  Not only does the vinegar clean and freshen the disposal unit, but the ice also sharpens the blades!

    Don't forget to take a cue from the dogs - take time to relax and cool down!

    Does Your Southeast Missouri Home Have A Mold Problem

    7/25/2016 (Permalink)

    Mold Remediation Does Your Southeast Missouri Home Have A Mold Problem In Southeast Missouri, mold can spread through a home in as little as 48 hours.

    Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.
  • If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

    If You See Signs of Mold, Call Us Today – (573) 339-1948

    Restoring Your Cape Girardeau Area Property After a Water Damage Event

    7/18/2016 (Permalink)

    Commercial Restoring Your Cape Girardeau Area Property After a Water Damage Event Commercial Water Damage Events Present Unique Challenges

    Flooding and water damage events at Cape Girardeau area commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

    Restoring Commercial Properties Presents Unique Challenges

    Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

    About SERVPRO of Cape Girardeau & Scott Counties

    SERVPRO of Cape Girardeau & Scott Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    When Storms or Floods hit the Cape Girardeau area, SERVPRO is ready!

    7/8/2016 (Permalink)

    SERVPRO of Cape Girardeau and Scott Counties specializes in storm and flood damage restoration. Our crews are highly trained, and we use specialized equipment to restore your property to its pre-storm condition.

    Faster Response

    Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

    Resources to Handle Floods and Storms

    When storms hit the Cape Girardeau area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams (http://www.SERVPROcapegirardeauscottcounties.com/disaster-recovery) that are strategically located throughout the United States.

    Have Storm or Flood Damage? Call Us Today (573) 339-1948 

    Better Business Bureau TORCH Award

    4/29/2016 (Permalink)

    Community Better Business Bureau TORCH Award TORCH Award presented to SERVPRO of Cape Girardeau & Scott Counties

    On Thursday evening (4/29), the Better Business Bureau hosted the 2016 Cape Girardeau Regional TORCH Awards at Ray's Plaza Banquet Center in Cape Girardeau. The celebrated local businesses that uphold exceptional ethics and service. SERVPRO of Cape Girardeau & Scott Counties was recognized, along with Johannes Auto Sales and The Bank of Missouri. We congratulate owners Richard and Sandy Hastings on earning such a prestigious award!

    April Fools!

    4/1/2016 (Permalink)

    Community April Fools! Surprise! No donuts in THIS box!

    At SERVPRO of Cape Girardeau & Scott Counties, we love our local police department. On April Fools Day. we decided to play a little joke on them. We had a box of "donuts" delivered to them that morning. Well, they were quite surprised to find fruit inside of the donut box instead of the deliciously cliche donuts. We all had a good laugh.

    Our New Green Machine

    11/5/2015 (Permalink)

    Water Damage Our New Green Machine Our New Van

    Check out our latest addition! We use these vans to transport air moviers, dehumidifiers, truck mounts, and cleaning supplies to your home or office. Our green machines help us take care of fire and water damage, sewer backups, mold, ducts, and carpet cleaning. These bad boys help us get the job done. Whatever the emergency, we are there! Keep an eye out for these eye-catching vehicles and know that SERVPRO® of Cape Girardeau & Scott Counties is Ready for whatever happens® to make it Like it never even happened®! Call us today for a free estimate, and you might get to see one of our green vehicles in action!

    12th Annual Breast Cancer Awarness Benefit

    10/9/2015 (Permalink)

    Community 12th Annual Breast Cancer Awarness Benefit We Pink Up! Do YOU?

    Owner Sandy Hastings and Sales Representative Audrey Lorch represented SERVPRO of Cape Girardeau and Scott Counties at the 12th annual Pink Up Breast Cancer Awareness Luncheon. The event took place on October 8, 2015 at Isle Casino in Cape Girardeau, MO. There was a a live auction, Pink Up merchandise for purchase, breast cancer survivor recognition and special presentations.

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