Recent Posts

Rainwater, Flooding, & Sump Pumps, Oh my!

5/1/2017 (Permalink)

Storm Damage Rainwater, Flooding, & Sump Pumps, Oh my! Flash flooding has been an issue all across the Heartland.

Our local community as well as other parts of Missouri have dealt with inches of rain this past weekend.


For many of you, that means it's now in your home or office.


Storm damage comes in many forms. Your roof can leak, causing a pool in your kitchen; your sump pump fails and overflows into the rest of your house; a basement window leaks and starts an unwanted waterfall in your newly finished family room. Sometimes it’s an empty room, but most of the time your precious belongings are getting soaked. It can be a horrifying moment.


At SERVPRO of Cape Girardeau & Scott Counties, we understand what it’s like to feel that panic. The great news, is that we also know what to do when it happens. Our crews are professionally trained to take care of your water damage situation so that you can have a peace of mind.


SERVPRO of Cape Girardeau & Scott Counties can handle your flooded basements or any other unwanted water you may have. We have the resources to take care of ALL our customers. You are not just another number to us; we want to take care of YOU. We have been in business in your local community since 1992 with an owner that has been with SERVPRO® since 1980. We have the experience to handle your needs.


Don't be afraid to give us a call…because we can handle it! Call 573-339-1948, and we will help make your flooded house "like it never even happened."

Whom to Call About Storm Damage in Jackson

4/4/2017 (Permalink)

Storm Damage Whom to Call About Storm Damage in Jackson SERVPRO of Cape Girardeau & Scott Counties covers Perryville, Cape Girardeau, Scott, Mississippi, and Bollinger Counties.

April Showers...


April showers might bring May flowers, but they can also bring a lot of storm damage to your property. This damage can come in various forms—from flooded basements to tornado damage to strong winds with fallen limbs causing holes in your roof…and then rainwater in your living room. All of these situations require immediate attention. What happens when your whole neighborhood or whole community is experiencing all of that at the same time? Do only a few get attention while everyone else suffers because there aren't enough hands to help? Absolutely not!


Whom to Call


When SERVPRO of Cape Girardeau & Scott Counties is the company you choose for your storm damage restoration needs, you are getting more than just the local franchise’s crew and equipment. By calling 573-339-1948, you are calling a local business that has access to resources from over 1,700 SERVPRO® franchises from across the state and around the country (even Canada)! The Disaster Recovery Team is a unique resource SERVPRO® offers. These DRTs coordinate large storm and disaster events for the local franchise so that all customers affected by the storm can be taken care of in a timely manner—because the longer the water sits in your home or business, the more damage that occurs.


Ready for Whatever Happens


At SERVPRO®, we all work together as one big family to help take care of your family. So when the rains fall and the winds come, call SERVPRO of Cape Girardeau & Scott Counties and know that your property is our priority, and we are fully capable of handling any-sized disaster. No storm is too big. We will help make it “Like it never even happened.”

March Madness

3/17/2017 (Permalink)

Is your bracket busted yet?


A busted bracket is better than a busted water pipe. We specialize in water restoration at SERVPRO of Cape Girardeau & Scott Counties. Our 24/7 Emergency Services means that we are available to help you the moment you call. Whether you have feet of standing water in your basement or just a damp carpet, we have the equipment needed to stop the damaged cause by unwanted water. Following a water damage, we can also clean and deodorize your flooring, helping get rid of the memory of that nightmare.


SERVPRO® Ready Plan


To be better prepared for the upset, you can download our Ready Plan App here, https://ready.SERVPRO.com/home/mobileapphttps://ready.SERVPRO.com/home/mobileapp. By creating a profile BEFORE your emergency, you can save time and energy if and when the emergency occurs. We are here to help when disaster strikes.


March Madness is for basketball, not your home.

Green Means Clean

3/7/2017 (Permalink)

Cleaning Green Means Clean We perform a variety of cleaning services that will start you off right this spring!

SERVPRO Industries, Inc. is a member of the EPA’s Design for Environment (DfE) program. DfE evaluates human health and environmental concerns associated with traditional and alternative chemicals and processes in a range of industries. These evaluations and analyses empower hundreds of businesses to select safer chemicals and technologies. The EPA/DfE has established a set of criteria for formulating environmentally friendly cleaning products, and has put together a listing of safe cleaning components that can be used in Green cleaning formulations. As a member company, SERVPRO® can access this listing known as CleanGredients. From the listing, a formulation can be derived that incorporates “green” chemistry. SERVPRO® has formulated three Green Cleaning Products: Carpet & Upholstery Green Clean, All Surface Green Clean, and Window Green Clean. Spring is a popular season for some deep cleaning, and our green products allow us to complete almost any of your cleaning tasks.

Sikeston’s 24-Hour Emergency Water Damage Service

1/18/2017 (Permalink)

Water Damage Sikeston’s 24-Hour Emergency Water Damage Service We provide 24-hour fire and water damage restoration service in Cape Girardeau, Jackson, Sikeston, Perryville, Scott City, Gordonville, Millersville.

SERVPRO of Cape Girardeau & Scott Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.


We Answer the Phone Ready to Help
Call Today – (573) 339-1948


We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Cape Girardeau & Scott Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.


What to Expect


When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.


Our SERVPRO Representative will ask several questions:



  • Your name and contact information

  • Your insurance information (if applicable)

  • The street address of the water-damaged home or business

  • When did the flooding or water damage occur?

  • What caused the water damage (if known)?

  • Is there electricity available (on-site)?


About SERVPRO of Cape Girardeau & Scott Counties


SERVPRO of Cape Girardeau & Scott Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


Meet Our Crew: http://www.SERVPROcapegirardeauscottcounties.com/employee-photos


Certifications: http://www.SERVPROcapegirardeauscottcounties.com/company-profile

Winter Fire Safety

12/28/2016 (Permalink)

Fire Damage Winter Fire Safety We service Cape Girardeau, Jackson, Sikeston, Perryville, Scott City, Chaffee, Charleston, East Prairie, Marble Hill, and Benton.

Did you know over $2 billion in property loss occurs from winter fires?

According to FEMA Federal Emergency Management Agency, home fires occur more in the months of December, January, and February than the rest of the year. We want you to stay warm and cozy this winter, but we also want you to stay safe. Here are some tips to avoid damage to your property:

Heating equipment is involved in 1 of every 6 reported home fires and 1 in every 5 home fire deaths.

Keep anything flammable, like paper, blankets, aerosols, or even ping pong balls, 3 feet from any heat source like fireplaces, wood stoves, radiators, or space heaters.

Keep portable generators as far away as possible from your house, but especially avoid windows. Install and test carbon monoxide alarms at least once a month.

Have your chimney and vents inspected and cleaned annually by a qualified professional. Store cooled ashes in tightly covered metal container, and keep it outside and at least 10 feet from a building. You don't want those bad boys reigniting.

Only one heat-producing appliance (i.e. a space heater) should be plugged into an electrical outlet at any given time.

Should you still become a victim of a home fire, call the cleanup and restoration specialists at SERVPRO of Cape Girardeau & Scott Counties at (573) 339-1948.

Holiday Safety Tips

12/12/2016 (Permalink)

Fire Damage Holiday Safety Tips We service Cape Girardeau, Jackson, Sikeston, Perryville, Scott City, Chaffee, Charleston, East Prairie, Marble Hill, and Benton.

We have compiled a list of safety tips that aid in preventing some pretty common holiday mishaps.

Use Ladder Safety

Don't be the next Clark Griswold. Use common safety and follow the ladder's safety instructions when putting up or taking down your holiday decorations.

Christmas Tree Safety

Who doesn't love a brilliantly glowing Christmas Tree? But it's important that the glow comes from the lights and not flames. On average, 240 home fires are started each year because of Christmas trees. Christmas tree fires are caused by electrical failures in one of every three home. They're not common, but when they do occur, they tend to be more serious. One in every six fires are caused by trees being placed too close to a heat source.

Holiday Candles

Holiday candles cause 10 deaths, 175 injuries, and $20 million in property damage. Always monitor your candle--never leave it unattended. Designate someone in your house to do a walk through before you leave or go to bed to ensure all candles have been extinguished.

Christmas Lights

Turn off your lights before you leave or go to bed. Not only will it help prevent a fire, but it will also save you money on your electrical bill.

Pet Tree Safety

Keep your pet & your home safe!

  1. Be mindful of low-hanging & damaged wires in your holiday decorations to avoid home fires.
  2. Plastic ornaments are safer than glass ornaments.
  3. Don't add chemicals to your tree to keep it hydrated.
  4. Stabilize your tree with pet activity in mind.
  5. Stay away from tinsel.

Dirty Santa?

Believe it or not, sewage backup is a common holiday problem. Be smart and dispose of trash properly, or you may find yourself in a stinky situation.

Ice Safety

Ice can cause slippery situations. Keep your family and guests safe by using salt or kitty litter to add traction to icy surfaces. Got an iced windshield? Use lukewarm, NOT HOT, water to de-ice. Hot water can cause your windshield to crack.

Cooking

If your holiday plans include eating a lot of food, be mindful that cooking is the leading cause of home fires and injuries. Pay attention while cooking this year.

 

Always remember that SERVPRO of Cape Girardeau & Scott Counties is here to help you if you find yourself faced with a holiday fire damage. We are available 24/7/365 to help make your property look "like it never even happened."

 

Turkey Fryer Safety

11/18/2016 (Permalink)

Did you know that every year deep-fryer fires cause more than $15 million in property damage?

SERVPRO of Cape Girardeau & Scott Counties wants to make sure you have all the information necessary to stay safe this holiday season.

Turkey Frying Safety Tips

  • Keep Your Distance

    • Stay 10 feet away from the house, deck, garage, trees, or other structures.

    • The tank and burner should be 2 feet apart, if using a propane-powered fryer.

  • Thaw and Dry the Turkey

    • Make sure there are no ice crystals or water beads on the bird.
  • Always Be Prepared

    • Protect your eyes by wearing goggles and your hands and arms with oven mitts.

    • Have fire extinguisher ready.

    • Don’t let kids or pets nearby. Never leave fryers unattended.

  • Do Not Overfill

    • Follow the manufacturer’s instructions on how much to fill the fryer.

  • Size Matters

    • In this case, larger turkeys (greater than 12 pounds) don’t do as well as smaller ones. The idea size is an 8 to 10 pound bird.

  • Don’t Fry Rain or Shine

    • Keep an eye on the weather. Fryers should never be used in rain or snowy conditions.
  • Stay Level

    • Find a level surface to place the fryer. Once it is in use, do not move it.
  • Timing is Everything

    • Keep an eye on the oil temperature. If it starts smoking, turn it off or it will catch fire.

    • Do not have the burner on while lowering the bird into the oil. Wait until after the turkey is in place to turn the burner on. 

    • After the bird is removed, cover the pot of oil and allow it to cool overnight before doing anything else with it.

  • Don’t Stuff

    • As much as you may love stuffing your bird with Thanksgiving goodness, you’ll have to pass this year if you want to fry it.

    • Avoid marinades that are water-based.

Please exercise caution this holiday season, and if you are friends with "that guy," share with him, too.

And remember, if you do become a victim of a deep-fryer fire, SERVPRO of Cape Girardeau & Scott Counties is here to help.

 

Faster to your Cape Girardeau Area Water Damage

10/17/2016 (Permalink)

Water Damage Faster to your Cape Girardeau Area Water Damage SERVPRO of Cape Girardeau & Scott Counties provides 24-hour fire and water damage restoration service from Perryville to Sikeston.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Cape Girardeau & Scott Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Cape Girardeau & Scott Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (573) 339-1948 

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Cape Girardeau & Scott Counties

SERVPRO of Cape Girardeau & Scott Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. We service Cape Girardeau, Jackson, Sikeston, Perryville, Scott City, Chaffee, Charleston, East Prairie, Marble Hill, Benton, and any other area in or around Cape Girardeau County, Scott County, Perry County, Bollinger County, or Mississippi Country.

Cape Girardeau Smoke and Soot Cleanup

9/26/2016 (Permalink)

Fire Damage Cape Girardeau Smoke and Soot Cleanup Smoke and Soot Damage Can Cause a Pervasive Odor in Your Southeast Missouri Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and Soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Cape Girardeau & Scott Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care because we know it’s more than just a house.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (573) 339-1948