SERVPRO of Cape Girardeau & Scott Counties Employee Photos
Meet our crew!
Back row left to right: Jodi, Trent, Brian, Tracy, Eric, Ross and Richard.
Front row left to right: Richard Hastings (Owner) Tiffany, Jess, Christy, Audrey and Sandy Hastings (Owner).
Richard Hastings is the owner and Vice-President of SERVPRO of Cape Girardeau & Scott Counties. He is WRT, ASD, and FST certified. In 1980, Richard started working with SERVPRO in his home state of Delaware and has been at the Cape Girardeau franchise since September 1992. He works alongside his wife Sandy and now his daughter Brittany. His other daughter Sara lives in Delaware along with his grandson Hunter and son Brian (d.2015). Richard is involved in both the Cape Girardeau and Jackson Chamber of Commerce, Cape Girardeau Kiwanis Club, and New McKendree United Methodist Church. He enjoys traveling with family and friends and watching the St. Louis Cardinals. He relaxes by cutting the grass because it gives him time to think and be alone. Along with being the Vice-President of the local franchise, Richard is also the State Director for Missouri.
Sandy Hastings is President and Co-Owner of SERVPRO of Cape Girardeau & Scott Counties and has been here since March 1993. Sandy is involved in the following community organizations: Zonta of Cape Girardeau, P.E.O., Cape Girardeau Evening Lions Club, Cape Girardeau Area Chamber of Commerce, Jackson Chamber of Commerce, Better Business Bureau Board, Leadership Cape Girardeau (Liaison, Leadership Development Committee), New McKendree United Methodist Church (Chancel Choir, Love Handbell Choir, GO Team), and Sikeston BNI. Sandy enjoys working in the garden and being outside, helping with children’s programs at church, going on mission trips to Haiti, and attending plays, musicals, and St. Louis Cardinals games. Along with being President of the local franchise, Sandy is also the State Director for Missouri.
Brian McCallister is the General Manager at SERVPRO of Cape Girardeau & Scott Counties. He joined our team in September of 2009 and is WRT and SRT certified. His background includes four years of management at Arvin North American Automotive (Dexter, MO) and 16 years of management at Rubbermaid (Jackson, MO). He is locally involved with BNI, Cape Chamber, and the GO Team at New McKendree United Methodist Church. Brian and his wife Jolie have three beautiful daughters: Mallory, Madeline, and Mabrey. Even though they are now empty nesters, they have two dogs—Grizzly and Rosie—and their cat Daisy at home to keep them company. Outside of work, Brian enjoys helping other people, hunting, fishing, being outside, and spending time with his lovely wife.
Jodi Stafford is the Office Manager at SERVPRO of Cape Girardeau & Scott Counties. She joined our team in November 2007 and has certifications in Xactimate, WRT, FSRT, ECTP, Quickbooks, and Drybook. Prior to working at SERVPRO, Jodi worked in retail, which taught her the importance of customer service: “Customers have a lot of choices…to set yourself apart, you have to provide excellent customer service. Sometimes that is the only difference between you and the other guy.” Jodi is a member of Jackson Noon Optimist. She and her husband Jay have two daughters: Rylee and Tatum. When she is not at work, Jodi likes to work on her yard and do arts and crafts—making wreaths or flower arrangements. Jodi also enjoys walking trails and hiking. Over the past few years, their family has been given the chance to travel together while watching their oldest daughter play school and traveling basketball and soccer.
Tracy “Lou” Loughary is the Estimator at SERVPRO of Cape Girardeau & Scott Counties. He joined our team in March 2010 and is certified in XActimate, WRT, SRT, ASD, and RRRP. When he is not at work, Tracy enjoys riding his Harley or Can-Am, hunting, fishing, and kayaking. Together, he and his wife Melynda have five children: Shay, Coleton and Haylee Loughary and Allyson and Olivia Jansen. They also have a Saint Bernard named Chrome.
Dan Zembsch is the Commercial Accounts Representative for SERVPRO of Cape Girardeau & Scott Counties. He joined our team in January 2016 and is WRT certified. His previous experience includes office furniture contract sales, twelve years of space planning and design, two years of home furniture sales, and fifteen years of residential and commercial construction. Dan is locally involved with the Cape Girardeau Area Chamber of Commerce, Jackson Chamber of Commerce, Leadership Jackson, and is an ambassador for United Way. He and his wife Sarah have a son named Joseph and daughter named Anna Mae, a cat, and two chinchillas. Dan enjoys going to and watching sporting events and is an avid football, baseball, basketball, and college wrestling fan. He and Sarah love to go hiking at Cove Hollow at Cedar Lake and love live music, especially Classic Rock.
Christy Moore is an Administrative Assistant for SERVPRO of Cape Girardeau & Scott Counties. She is ECTP and WRT certified and has an Associate’s Degree in Business Administration. Christy has been a part of our team since February 2013. Her previous work experience in retail management and insurance have equipped her for this position because she not only excels at customer service, but she also has an understanding of how the insurance industry works. Christy is a member of the Jackson Noon Optimist Club. There is nothing she loves to do more than spend time with her best friend and love Kevin and their kids Brendon and Lexi. They enjoy camping, going on walks, watching movies, and simply being together. Their family also includes Kitty, Duke, and Gibson—their three cats.
Brittany Davenport is the Marketing Sales Coordinator at SERVPRO of Cape Girardeau & Scott Counties and has also been recording local radio and television commercials for us since 2004. She is certified from the IICRC in WRT (Water Removal Technician) and FSRT (Fire and Smoke Restoration Technician). Brittany and her husband Mac recently moved back to Cape Girardeau from Chesterfield, MO after she completed her Master of Arts degree. They have a playful pup named Kahlua that keeps them busy. Outside of work, Brittany enjoys singing, theatre, playing with Kahlua, watching the STL Cardinals, traveling, spending time with Mac, and growing her relationship with Christ.
Ross Friese is a Crew Leader at SERVPRO of Cape Girardeau & Scott Counties. He joined our team in September 2015 and is WRT and FSRT certified. His previous experience includes working for the City of Cape, Parks and Recreation Department. Ross enjoys spending time with his son Marshall and fiancée Aimee. He attends St. Paul Lutheran Church and has a cat named Genesis. Ross likes listening to music and is an avid reader of both fiction and non-fiction; Ross has read every Stephen King book. He also enjoys team sports and Formula 1 Racing.
Tiffany Parris is a Crew Leader for SERVPRO of Cape Girardeau & Scott Counties. She joined our team in August 2015 and is WRT and ECTP certified. Eleven years of industrial cleaning and chemical experience is the experience Tiffany brings to the table. She is the mother of two, and enjoys spending lots of time with her nine-year-old, Kenna. They have an American bulldog named Baby and a Pug named Mugsy. When she can, Tiffany likes to go hunting. She also loves spending as much time as possible on or near lakes, rivers, and oceans.
Jessica Blue Moore
Jessica Blue Moore is a Crew Leader for SERVPRO of Cape Girardeau & Scott Counties. She joined our team in August 2015 and is WRT and ECTP certified. Jessica’s strong drive and attention to detail makes her a valued team member. Together, Jessica and her husband Randy have four kids and a grandson. They also have two dogs and two horses. Outside of work, she and her husband enjoy hunting, fishing, camping, and riding horses. They also enjoy spending time with their grandson on the weekends.
Richard Landers is a Production Technician for SERVPRO of Cape Girardeau & Scott Counties. He joined our team in May 2015 and is WRT and ECTP certified. Richard’s strong drive and attention to detail makes him a valued team member. Richard and his wife Sarah have a son, Heath. They also have two dogs and two cats. When Richard is not at work, he likes to play sports, hunt, fish, skydive, and spend time with family and friends.
Coleton Loughary is a Production Technician for SERVPRO of Cape Girardeau & Scott Counties. He joined our team full-time in December 2016 but has been working with us on and off for a few years. Coleton is working towards becoming ECTP certified and is an engaged learner. Coleton has a lab named Rosie and a Shitzuu named Romeo. When he is not at work, Coleton enjoys hanging out with friends and family, watching movies, and watching Dallas Cowboy football.
Bryant “Mac” Davenport is a Franchise Business Consultant for SERVPRO of Missouri and has been with us since August 2016. He is WRT and FSRT certified by the IICRC and previously worked for SERVPRO of West Kirkwood and Sunset hills for six months while he lived in St. Louis and worked as a Crew Chief for SERVPRO of Cape Girardeau and Scott Counties. He and his wife Brittany have a lab/shepherd/boxer mix named Kahlua. He is currently pursuing his Master of Theology online through Midwestern Baptist Theological Seminary. When he’s not at work or doing school work, he enjoys spending time with family, watching and playing sports, playing with his dog, reading, writing, and serving Jesus.
How Sandy Hastings Started in SERVPRO
Sandy Hastings, owner of SERVPRO of Cape Girardeau & Scott Counties, answers the question, "How did ...