Reopening Your Business After a Disaster Strikes | SERVPRO of Cape Girardeau & Scott Counties

2/15/2024 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties is here for your business every step of the way, from ERPs to disaster recovery.

When a disaster strikes, the damage that is left behind can feel completely overwhelming. Your home, your community and your business can all be affected, leaving you wondering how to even begin recovery.

While getting your life back together at home is crucial, when you are a small business owner or manager, getting work going again is just as essential. With some preparation before a disaster and a team like ours at SERVPRO of Cape Girardeau & Scott Counties that is ready to respond immediately afterward, you can get your business running in no time.

Prepare Ahead of Time

The best way to recover when a disaster strikes is to have a plan. When your team knows how to prepare before and respond after a storm, fire or flood, you can seamlessly move through the process and keep your workflow going.

Communication is key when it comes to disaster plans. Make your emergency plans part of your regular training program. Your staff needs to know what every step of the process is.

Walk them through the building to ensure they know where water shut-offs are, how to safely exit the building from different areas and where fire extinguishers are located. Create assignments for staff members in order to secure your building when a storm is predicted.

Once the threat of disaster has moved out, make sure your employees know how to get back to work. If you are able to work remotely, ensure staffers know how to access any secure networks and have the proper equipment.

If an alternate location will be in use while your main space is restored, your crew should know when and where to report to. Keep in mind that some networks may be down long-term after a disaster, so plan to have multiple ways in which to communicate with your team.

Recover Quickly

With a plan, you can rest assured that your business is on the path to recovery before you even understand how much damage has been done. Make sure contacting SERVPRO® is part of your plan, so that the moment the threat is over restoration on your building can begin.

While our professional team begins to rebuild your physical location, let your customers know how you will keep work going for them. Communicate via multiple sources how you will fulfill orders or when a projected reopening date is. Keep your customers updated throughout the process, too. The more communication, the better.

Keep an open mind throughout your recovery. While we will dry out, sanitize or rebuild, be willing to shift how you operate. You may need to scale back for a while or adjust your offerings. Accepting your new normal will help you push forward and get back to the thriving business you have always known.

Plan ahead in order to best respond after a disaster strikes. Practice your emergency response plan regularly so that you can move through it with ease. Communicate well with your team and your customers—you will be back to work in no time after any kind of disaster.

Has your business experienced a disaster, or do you want help building an emergency plan? Contact us to find everything you need.

Why Having an Emergency Plan Matters | SERVPRO of Cape Girardeau & Scott Counties

11/17/2023 (Permalink)

Are you prepared for disaster? SERVPRO of Cape Girardeau & Scott Counties is here for you when disaster strikes!

Did you know that there has been a significant increase in natural disasters over the last five years? Statistically speaking, natural disasters are not only happening more often, but they have also increased in strength—which means the damage they leave behind is greater than ever.

Statistics aren’t everything, though, right? While that may be true, even if you never experience a natural disaster that leaves your business damaged, there is still the potential for a manmade problem to come along and derail your workflow.

Considering the ways your business might be affected by a disaster can be scary, but it is crucial to stay ahead of your risks. When you have a plan, you can rest a little easier knowing that no matter what comes your way you are prepared.

Make Sure Your Commercial Team Is Prepared for a Weather Emergency | SERVPRO of Cape Girardeau & Scott Counties

9/19/2023 (Permalink)

If your home or business was damaged in a storm, call SERVPRO of Cape Girardeau & Scott Counties to get you back in action.

“Always be prepared” is not just a motto taught to young boys and girls in scouting—it is also a great principle to teach your employees. When you own a business, no matter what it is, you need to have a contingency plan for everything and anything in order to avoid losses. A prepared team is a resilient team that works well together.

As a small business owner, you need your crew to be able to overcome lots of different work-related challenges in order to stay afloat. While you prepare them to handle a multitude of different situations, make sure severe weather safety is also on your list.

Weather emergencies can strike fast and with very little warning—and the last thing you want is a panic-stricken staff. Get your team ready to handle any storm and keep business going.

The Causes of Commercial Damage | SERVPRO® of Cape Girardeau & Scott Counties

6/16/2022 (Permalink)

The Causes of Commercial Damage | SERVPRO® of Cape Girardeau & Scott Counties

Our country has roots in the business world, and it’s likely you haven’t been a day without utilizing several companies.

As a business owner, you carry more than a plate full of responsibilities, covering the day-to-day functions and handling the extremes. And when one of those extremes is severe weather, the consequences can be a complete disaster.

Commercial damage from natural disasters has been on a steady rise in the United States. In the last five years, there has been close to $153 billion worth of damage annually, which represents a steep increase over previous periods.

Our weather is typically a mixed bag and can experience some pretty wide swings. This spring kept us under a constant threat of severe thunderstorms and tornadoes.

In May, there was a two-week period that brought swinging temperatures, torrential rain, hail and wind. Our winters can also bring a variety of weather that can include anything from unseasonably warm temperatures to snow and ice storms.

This varying weather should serve as a reminder to us that we need to always be prepared. The more we learn about the various disasters that our businesses could face, the more we can do to protect them.

Stay on Track With Our Emergency Ready Plan | SERVPRO® of Cape Girardeau & Scott Counties

6/6/2022 (Permalink)

Running a business takes a lot of work. It is so much more than a full-time job, and often so much more than even an overtime job.

You have your staff to take care of, payroll to meet and a social media presence to create—all while trying to figure out the ever-changing landscape that is the business world today. It can be like walking a tightrope!

It only takes one business disruption to knock you off track for good. As a matter of fact, FEMA reports that 40% of small businesses don’t reopen after a natural disaster, and of the ones that do reopen, a quarter close within a year.

With our current business horizon still recovering from the shock of pandemic closures and concerns of what lies ahead, it is more important than ever to have a comprehensive plan that can see your business through anything that comes your way. Close to three quarters of small businesses don’t have any kind of recovery plan in place, and we want to change that.

SERVPRO wants to work with your Missouri business to get you ready and keep you prepared by creating an Emergency Ready Plan. We will work with you to create a plan that fits your company’s specific needs, covering every concern you could potentially have.

We can cover data recovery, backup and natural disasters, so no matter what your business faces you can hit “go” and continue moving forward. We will minimize your downtime and the overall impact to your business by ensuring you and your team know everything from chain of command to alternate vendors, work locations and so much more.

Since Cape Girardeau typically gets above the U.S. average of rain every year with flooding a risk, these plans are essential for our small businesses.

SERVPRO of Cape Girardeau & Scott Counties is your local expert in disaster recovery. We are locally owned and operated, and as your neighbors, we want your local business to thrive. Let us keep you on track with our Emergency Ready Plan so you can be a survivor no matter what comes your way.

When your business is ready to prioritize planning and safety to prevent extended downtime, contact SERVPRO to get the Emergency Ready Plan underway from the folks who know all there is to know about disaster and recovery.

Building Safety Month

5/9/2022 (Permalink)

Building Safety Month is an international campaign that takes place annually in the month of May to raise awareness about building safety, according to the International Code Council (ICC) website. This increasingly popular campaign reinforces the need for the adoption of modern, regularly updated building codes, and help individuals, families and businesses understand what it takes to create safe and sustainable structures. This initiative is presented by the International Code Council, a nonprofit association that is focused on building safety worldwide. The Code Council provides a wide range of building safety solutions and develops codes and standards used around the world to construct safe, sustainable, affordable, and resilient structures.

All communities need building codes to protect their citizens from disasters like fires, weather-related events such as flooding, and structural collapse. Model building codes, adopted and enforced by well-trained professional code officials, are society's best way of protecting homes, offices, schools, manufacturing facilities, stores, and entertainment venues.

Building Safety Month 2022

The theme for this year's campaign is Safety for All: Building Codes In Action. Regularly updated codes and a strong system of strict code enforcement ensures that individuals and communities are safe in the buildings where they live, work, and play. This campaign is supported by four core themes that will be highlighted throughout the month:

• Week 1: Planning for a Safe & Sustainable Tomorrow
• Week 2: Exploring Careers in Building Safety
• Week 3: Understanding Disaster Mitigation
• Week 4: Creating a Safe & Abundant Water Supply

You can help spread the word about Building Safety Month, the importance of building safety, and the role of code officials with your community! Use the hashtag #BuildingSafety365 to join the global conversation on social media, and you can tag us, too!

As always, if your residential or commercial property suffers from structural damage, call your local SERVPRO franchise professionals at 573-339-1948 to help make it "Like it never even happened."

Go for the Gold when it comes to Commercial Restoration Standards

2/8/2022 (Permalink)

Time is money. Let SERVPRO of Cape Girardeau & Scott Counties take care of you quickly to make it "Like it never even happened."

The 2022 Winter Olympics is underway. We are already seeing impressive performances. So many of the Olympic events rely on incredible speed to achieve the gold.

Just like Olympic athletes, SERVPRO of Cape Girardeau & Scott Counties trains for crunch-time moments. We know that speed matters when your office building is flooded. SERVPRO of Cape Girardeau & Scott Counties promises to be onsite of your emergency within four hours of receiving the call. 

Commercial restoration is a job for trained professionals. We understand the needs of property managers and large facilities. We work with you to help get you back in business. 

We are your local restoration company with a large brand of resources available to us. Give us a call at (573) 339-1948. Don't wait for another contractor to fly in to assess the damage. By the time he or she arrives, you may be dealing with a mold issue. Instead, SERVPRO of Cape Girardeau & Scott Counties could have water extracted, drying equipment in place, and flood cuts wherever necessary. 

At SERVPRO®, we go for the gold.

Choosing The Appropriate Fire Extinguisher For Your Business

8/6/2021 (Permalink)

Did you know there are different classes of fire extinguishers? It’s important when it comes to choosing the appropriate fire extinguisher for your business, especially if fire damage strikes. In the event that it does, SERVPRO® of Cape Girardeau & Scott Counties is Here to Help.® 

Below is a breakdown of the different classes of fire extinguishers. 

Class A: This is the most common extinguisher and can be used to put out fires in ordinary combustibles such as cloth, wood, rubber, paper, and many plastics. 

Class B: Used on fires involving flammable liquids, such as grease, gasoline, and oil. 

Class C: Designed for fires involving appliances, tools, or other equipment electrically energized or plugged in. 

Class D: For use on flammable metals; often specific for the type of metal in question. These are typically found only in factories working with those metals. 

Class K: Intended for use on fires that involve vegetable oils, animal oils, or fats in cooking appliances. These extinguishers are generally found in commercial kitchens but are becoming more popular in the residential market for use in home kitchens as well.

Choosing the appropriate fire extinguisher for your business is critical. If fire damage strikes your commercial property, rely on the leader in the Fire & Water -- Cleanup & Restoration™  industry. SERVPRO® of Cape Girardeau & Scott Counties is Here to Help.® We exist to help make the damage "Like it never even happened."® We’re available and here to serve you for all your emergency service needs 24 hours of the day, 7 days a week, 365 days of the year. Call us anytime for all your commercial needs: 573-339-1948.   

Company That Does Document Restoration

8/4/2021 (Permalink)

In business, you know and understand the importance of tangible documents. Perhaps, at the end of each year, you pack all of your important files in a box, then store them in a storage room. But, what would you do if water damage hit your commercial property and affected all of those important documents? You would need a company that does document restoration to help restore them and make the damage “Like it never even happened.” That company is SERVPRO® of Cape Girardeau & Scott Counties.

As a leader in the restoration industry, SERVPRO® of Cape Girardeau & Scott Counties knows timely mitigation is the key to reducing the severity and recovering damaged items. Water-damaged paper goods can rapidly deteriorate. Without proper handling, valuable files and irreplaceable documents could be lost forever. 

Let SERVPRO's Document Restoration Team help you recover your damaged paper goods before it’s too late. Vacuum freeze-drying is the most efficient and effective way to salvage water-damaged documents. SERVPRO® uses sublimation, turning a solid directly into a vapor, skipping the liquid stage, to avoid causing more damage to the documents. An example of sublimation is dry ice, which is made of carbon dioxide, not water. How does it work? When dry ice is exposed to normal atmospheric conditions, it begins to sublimate; it turns directly from its solid stage into its gaseous stage, bypassing the liquid stage. This process can recover even the most delicate items, from documents to photographs and x-rays, to entire business archives. Our goal is to make this process as simple as possible for our customers!

In the event that water damage strikes your business and damages your documents, you can rely on the company that does document restoration. Allow SERVPRO® of Cape Girardeau & Scott Counties the opportunity to recover your documents for you. Contact us anytime, 24/7, 365 days of the year. Call 573-339-1948.

Best Commercial Restoration Company

7/17/2021 (Permalink)

When there’s water damage, fire damage, or storm damage at your home or business, you need the best commercial restoration company to help make the damage "Like it never even happened."®  You need SERVPRO of Cape Girardeau & Scott Counties. 

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need. We are faster to any size disaster. Our highly trained professionals provide professional restoration services for both residential and commercial properties. Our team of MVPs are qualified and experienced. 

When this commercial building in Scott City, Missouri, had water damage at their office, who did they call and trust? The best commercial restoration company.

When this local business had fire damage, who did they call and trust? The best commercial restoration business. 

When Hurricane Harvey devastated Dallas, Texas, who did this homeowner call and trust? The best commercial restoration company.  

When you need the best restoration company for your next job, rely on the brand leader in the cleanup and restoration industry. Rely on SERVPRO® of Cape Girardeau & Scott Counties. We service Cape, Bollinger, Perry, Scott and Stoddard counties. We’re “Here to Help” and serve you 24/7, 365 days of the year for all your emergency service needs. Call 573-339-1948.  

Trust the Premier Commercial Company That Understands the Science of Drying

7/6/2021 (Permalink)

When you have water damage at your commercial or residential property, trust the premier commercial company that understands the science of drying. Trust SERVPRO® of Cape Girardeau & Scott Counties. 

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its preloss condition. 

While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, the professionals here at SERVPRO® of Cape Girardeau & Scott Counties are trained in the science of drying. We follow strict industry-approved standards to help lower the chances of any secondary damages to your property. If your home or business suffers water damage, we’ll thoroughly do the following: 

1. Inspect your building to detect every component that is wet to help prevent secondary damage from happening.
2. Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
3. Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help "speed up Mother Nature?" A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material?but only if the air is, indeed, drier. The only problem? Nature often takes too long, and secondary damages may occur while the building is drying out.

We have the tools to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. SERVPRO® of Cape Girardeau & Scott Counties’ professionals use state-of-the-art monitoring equipment and a proven scientific process to help accelerate the drying of your home or business.

It's not only the equipment but the technology, too! We utilize DryBook™, a proprietary tool that provides real-time documentation and updates on the drying process. It helps ensure industry drying requirements are met. With DryBook™ Mobile, you have the ability to know exactly where your property is in the drying process.

Bottom line? Your local SERVPRO® of Cape Girardeau & Scott Counties’ franchise has the expertise, equipment and history to help make water damage "Like it never even happened."® So in the event of your next water damage, trust the premier commercial company that understands the science of drying. Our highly trained professionals are “Here to Help” you. We’re just a click or phone call away. Make the call today: 573-339-1948.  

National Building Safety Month

5/17/2021 (Permalink)

May is National Building Safety Month. This month is an opportunity to educate yourself on what it takes to have safe, resilient, affordable, sustainable, and energy-efficient homes and buildings. The professionals here at SERVPRO® of Cape Girardeau & Scott Counties understand the need for safe structures in the communities where we live, work, and play. This is vital to continue to help our communities thrive. We fully support National Building Safety Month. And we are Here to Help you protect your investment (building) and serve you.

One effective way to do so is by implementing an ERP (Emergency Ready Plan) at your business. A member of our marketing team will do this for FREE. It’s quick, easy, and can save you thousands in the event that a disaster strikes, such as water damage, fire damage, storm damage, and mold damage. 

All communities need building codes to protect their citizens from disasters like fire, water, weather-related events, and structural collapse. Building codes are society's best way of protecting homes, offices, schools, manufacturing facilities, stores, and entertainment venues. You want to ensure your building is Ready for whatever happens.®  

Get your ERP implemented for FREE by one of our marketing representatives here at SERVPRO® of Cape Girardeau & Scott Counties. Call our team today: 573-339-1948. 

Types of Smoke That Can Occur at Your Business

2/12/2021 (Permalink)

When there’s fire damage, you need a professional commercial restoration company, like SERVPRO® of Cape Girardeau & Scott Counties, to make the damage “Like it never even happened.” Did you know there are different types of smoke that can occur at your business? Learn about what those types are.  

Types of Smoke:

Wet Smoke (Plastic and rubber) 

Low heat, smoldering, pungent odor, sticky, and smeary. Smoke webs are more difficult to clean. 

Dry Smoke (Paper and wood) 

Fast-burning, high temperatures; heat rises, therefore smoke rises. 

Protein Fire Residue (Produced by evaporation of material rather than from a fire) 

Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Fuel Oil Soot (Furnace puff backs) 

While “puff backs” can create havoc for homeowners, SERVPRO® franchise professionals can, in most cases, restore the contents and structure quickly.

Other Types (Tear gas, fingerprint powder, and fire extinguisher residue) 

Special loss situations require special care.

Be aware of the types of smoke that can occur at your business. SERVPRO® of Cape Girardeau & Scott Counties’ heroes are trained to handle even the toughest of losses. If your home or business suffers fire or smoke damage, contact us to help make it “Like it never even happened.” Remember, we are always Here to Help.® Call us anytime: 573-339-1948.  

Local Hoarding Company

8/6/2020 (Permalink)

Hoarding is a serious situation in today’s society. If you know people who have this problem, there is a solution for them. SERVPRO® of Cape Girardeau & Scott Counties is your local hoarding company. We’ll come to your commercial or residential property to clean up the mess to make it “Like it never even happened.”  

According to The Mayo Clinic, “A hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs.” Many people with a hoarding disorder do not find their habits to be a problem.

Hoarded items are often things others would throw away or look at as junk or garbage, such as old newspapers, junk mail, or packaging. Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, which can make living conditions unsanitary and crowded. Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home, as well, to storage facilities, or even the garage or yard. 

Our professionals encounter hoarding situations in several different ways. Sometimes, we’ll receive a call for a fire or water loss and find the hoarding situation when we arrive on-site. We communicate with the insurance company regarding their contents coverage, and, after approval, contents can be packed out and possibly cleaned, dried, and stored at our local franchise, or relocated to a storage facility so work on the fire or water loss can commence. 

Another way our team encounters hoarding jobs is via calls from landlords, caseworkers, real estate agents, or family members, often after the death of a loved one. In these situations, we’ll see if they should look for any items of importance while they clean the job. At times, family members will come and try to help the hoarder sort through their contents as well. 

If you encounter a hoarding situation at one of your properties, or with your insureds, and you need a local hoarding company, contact SERVPRO® of Cape Girardeau & Scott Counties. We’re always available via phone, too. Call 573-339-1948.

Company That Does Board-ups

8/3/2020 (Permalink)

Have you ever wondered if there was a company out there that does board-ups? There is. And that company is SERVPRO® of Cape Girardeau & Scott Counties. Whether you need a residential or commercial property to be boarded up, our heroes are Here to Help.® 

Whether after a fire, storm, or other structural disasters, boarding up damaged property is a burden that no one should ever have to go through— especially if it is your property that has been damaged. 

Boarding up damaged property incorrectly could cause secondary damages such as moisture or animal intrusion, which makes the situation even worse. And, as you know, excess moisture can result in mold damage. The process of boarding up after an unexpected damage can also be as dangerous as the damage itself. Our experienced and qualified professionals here at SERVPRO® of Cape Girardeau & Scott Counties can board up the damaged property. We mitigate and remediate the original damage while providing you with peace of mind.

The next time you’re searching for a company that does board-ups, look no further. SERVPRO® of Cape Girardeau & Scott Counties has you covered. If you have a property that needs to be boarded up, contact us. Give us a ring: 573-339-1948.

Commercial Deodorization Company

7/17/2020 (Permalink)

When there’s fire damage at your home or business, oftentimes, soot damage sets in and strong odors tend to linger. When that’s the case, SERVPRO® of Cape Girardeau & Scott Counties is the commercial deodorization company you need to make the odor “Like it never even happened.” 

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke, and soot damage in your home or business can create unpleasant and potentially permanent problems. 

As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors. 

Each hero here at SERVPRO® of Cape Girardeau & Scott Counties is certified by the Institute of Inspection, Cleaning and Restoration (IICRC). Our professionals provide specialized services that can rid your home or business of offensive odors left by fire or smoke damage. We do not cover up lingering odors with a fragrance; we seek out and remove the source of the odor. Once the source is identified, SERVPRO’s own proprietary line of cleaning products is used to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies, upholstery, electronics, art, flooring, walls and ceilings, HVAC and air ducts and more.

If you have questions, just ask. Our professionals will explain the various deodorization methods available and which one will work best for you. 

If you or one of your customers suffer fire damage or some other accident and require deodorization services, contact SERVPRO® of Cape Girardeau & Scott Counties immediately. We’re your local commercial deodorization company. Whether it’s fire, water, or mold damage or just a stubborn odor that refuses to go away, we’ll help make it “Like it never even happened.” Call today: 573-339-1948.

Choosing the Appropriate Fire Extinguisher for Your Business

7/6/2020 (Permalink)

Did you know there are different types of fire extinguishers? And when there’s fire damage, choosing the appropriate fire extinguisher for your business will be vital. SERVPRO® of Cape Girardeau & Scott Counties is Here to Help® if a disaster strikes your commercial property.  

Types of fire extinguishers:  

Class A

This is the most common extinguisher and can be used to put out fires in ordinary combustibles such as cloth, wood, rubber, paper, and many plastics.

Class B 

Used on fires involving flammable liquids, such as grease, gasoline, and oil.

Class C 

Designed for fires involving appliances, tools, or other equipment electronically energized or plugged in.

Class D

For use on flammable metals; often specific for the type of metal in question. These are typically found in factories.

Class K

Intended for use on fires that involve vegetable oils, animal oils, or fats in cooking appliances. Generally found in commercial kitchens.

As you can see, choosing the appropriate fire extinguisher for your business is highly important. If you have any questions, contact us. We’re happy to answer any for you. And if there’s any type of damage at your commercial property, remember to call SERVPRO® of Cape Girardeau & Scott Counties at 573-339-1948. We’ll make the damage “Like it never even happened.”  

7 Benefits of a SERVPRO® Emergency Ready Profile (ERP) for Your Commercial Property

5/17/2020 (Permalink)

How is your business prepared? Prepared for when a water pipe breaks? Prepared for when an emergency strikes? SERVPRO® of Cape Girardeau & Scott Counties offers a free effective tool for your business to help ensure you’re Ready for whatever happens.® We’ll explain the seven benefits of a SERVPRO® Emergency Ready Profile (ERP) for your commercial property.

The SERVPRO® Ready Plan is a tool for both residential and commercial property managers and owners. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO Emergency READY Profile for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation. It can help minimize how water damage and fire damage can affect your home or business. 

7 benefits of an Emergency Ready Profile (ERP) for your commercial property:

1. A no-cost assessment of your facility.
2. A concise profile document containing only the most critical information needed about your business and building structure in the event of an emergency.
3. Provides facility details, such as shut-off valve locations, priority areas, and priority contact information.
4. Identifies the chain of command for authorizing work to begin. 
5. A guide to help you get back into your building quickly following a disaster. 
6. Accessible electronically. 
7. Establishes your local SERVPRO® franchise professional as your disaster mitigation and restoration provider.

SERVPRO® of Cape Girardeau & Scott Counties is your exclusive ERP partner. Now that you’re aware of the seven benefits of a SERVPRO® Emergency Ready Profile (ERP) for your commercial property, contact us to have yours implemented. Call us: 573-339-1948. 

Best Local Commercial Restoration Company With National Resources

2/12/2020 (Permalink)

When there’s a disaster, such as fire damage, water damage, storm damage, or mold damage at your residential or commercial property, you need the best local commercial restoration company with national resources. You need SERVPRO® of Cape Girardeau & Scott Counties. 

We firmly understand that when a disaster strikes your home or business, it can leave you feeling distraught and overwhelmed, so you need caring heroes, caring professionals to guide you through that crisis, and that’s where SERVPRO® of Cape Girardeau & Scott Counties comes into play. We are there for you, your family and your business. We are Here to Help.® We are there to make the damage “Like it never even happened,” which helps turn those range of sad emotions into happy ones.    

Here at SERVPRO® of Cape Girardeau & Scott Counties, we are customer-committed. Every day we strive to create happy customers. The example below is just one testimonial of a happy customer. A disaster occurred, which required the best local commercial restoration company with national resources, and we were there for them in their time of need. 

Happy customer testimonial: 

“Dear Ms. Hastings,

It is without reservation and without request that I am writing this letter concerning the performance of your team with the recent water damage/flood situation that occurred at our facility on Nash Rd. Within 2 hours of my initial call to your office on Saturday morning, January 7, 2017, your General Manager, Brian McCallister, was on-site and was mobilizing a wide array of assets to the site starting immediate restoration services. We discussed the need to be operational on Monday morning and what steps needed to be taken to accomplish that goal.

Brian and his team worked well into the night Saturday night and were back in early Sunday morning continuing the necessary work to meet our established time frame. By Monday morning, the mud and water was cleaned up, the wet carpet removed and the bottom 12 inches of drywall and insulation throughout the whole office area had been removed, and we were able to operate on Monday with very minimal disruptions. Over the course of the next 3 weeks, SERVPRO continued to clean, dry and disinfect every inch of the area and return us to normal operations in record time.

Now it's like this catastrophic event never even happened, and it is very much in due to the actions of you and your team of professionals who came willing, ready and able to do whatever it took to save our business. From the bottom of my heart, I wish to thank you, Brian, and your whole team for such an outstanding effort.” -- Darryl, Verdesian Life Sciences in Scott City, MO  

That testimonial was just one example of why it’s so important to have the best local commercial restoration company with national resources on your side when and if a disaster strikes. It shows how we got that business back in business and by the customer’s goal. You’re getting the benefits of the local aspect while also getting the national benefits and perks. We have the luxury of readily accessible national resources, which results in your home and/or business getting back to preloss condition faster, more efficiently and effectively. With SERVPRO® of Cape Girardeau & Scott Counties, you’re essentially getting the best of both worlds: local plus national. 

SERVPRO® of Cape Girardeau & Scott Counties is part of a national network of over 1,800 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters. Our heroes respond immediately to the storm or flood event affecting your commercial property, regardless of the size or scope of the damage. 

The next time you have damage at your home or business, will you give SERVPRO® of Cape Girardeau & Scott Counties the opportunity to make that disaster “Like it never even happened.”? Just call on the best local commercial restoration company with national resources. Call us at 573-339-1948.

Flood Cleanup Company

8/6/2019 (Permalink)

Have you ever seen the 7-day forecast outlook look anything similar to this?

Monday - 75. Sunny. No chance of rain. 

Tuesday - 82. Sunny. No chance of rain.

Wednesday - 76. Cloudy. Slight chance of rain. 

Thursday - 70. Sunny. No chance of rain. 

Friday - 87. Sunny. No chance of rain. 

Saturday - 92. Cloudy. No chance of rain. 

Sunday - 70. Sunny. 10 percent chance of rain. 

Your local weatherman or weather woman tells you how nice it’s going to be for the week. You’re ecstatic. You make all these outdoor plans. Then, Mother Nature decides to have a say so. All of a sudden, the weather is torrential rain -- all seven days. Not only are all your outdoor plans ruined, know what else could possibly be ruined? Your home or business! Because now, there’s a likely chance your property is flooded as a result of all the rain. Now you’re flooded with a range of emotions. And now, you’re in need of a flood cleanup company. There’s only one company to rely on when it comes to flooding, storm damage and water damage. SERVPRO® of Cape Girardeau & Scott Counties can make that damage Like it never even happened.®        

Storm and flood damage require specialized restoration techniques and equipment. The past few decades have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements afford SERVPRO® Franchise Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

SERVPRO® of Cape Girardeau & Scott Counties’ One Team MVPs can respond immediately to storm and flooding conditions in the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie, and Benton, Missouri, communities. However, our heroes have responded and helped rescue the day at a number of other storm emergencies, such as Hurricane Katrina, Hurricane Harvey, Hurricane Florence and countless others. We played an instrumental role in getting those communities back to Like it never even happened.® We’re here so we’re always there in your time of need. Teamwork makes the dream work. We unite to achieve that synergistic goal every day.

The next time you need a flood cleanup company for your residential or commercial property, call SERVPRO® of Cape Girardeau & Scott Counties at 573-339-1948. Program our number in your phone so you can speed dial us for all your emergency and non-emergency needs.

Is Your Commercial Property Prepared?

8/1/2019 (Permalink)

Is your commercial property prepared? Prepared for flood damage? Prepared for earthquakes? Prepared for tornadoes? Prepared for emergencies? Prepared for whatever it throws its way? Prepared, period? September is National Preparedness Month. SERVPRO® of Cape Girardeau & Scott Counties can make sure your company is prepared at all times with our effective Emergency Ready Profile (ERP). 

What is an ERP? It’s a tool for property managers and owners -- both residential and commercial. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO® Emergency READY Profile for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation. Furthermore, it can help minimize how water and fire damage can affect your residential or commercial space. With this plan in place, it can help ensure your business is prepared for National Preparedness Month and every other month before and after that; it helps keep you prepared year-round. With just a click on a button, you can get our FREE app.  

Throughout the years, SERVPRO® has implemented tens of thousands of ERPs at commercial properties. We’ve had personnel from those businesses reach out to us to inform us how handy it is and how thankful they are for it. We’ll be happy to implement yours for you. We’ll come out to your business and set it up for FREE. Our ERP has helped businesses save hundreds, even thousands of dollars, because having this plan in place has helped prevent damage or further damage that could have resulted from water damage and/or fire damage. 

According to Ready.gov, they encourage you to “take time to learn lifesaving skills − such as CPR and first aid, check your insurance policies and coverage for the hazards you may face, such as floods, earthquakes, and tornadoes. Make sure to consider the costs associated with disasters and save for an emergency. Also, know how to take practical safety steps like shutting off water and gas.”

Is your commercial property prepared? Don’t wait around for a disaster to happen and hope your company is prepared. The time is now to do it. It’s better to be safe than sorry. The marketing team at SERVPRO® of Cape Girardeau & Scott Counties can help ensure your business is well-prepared. Call us: 573-339-1948.

“Summerize” Your Business This Summer

7/17/2019 (Permalink)

Summer’s finally here! Hooray! Now is an opportune time to “summerize” your business this Summer. SERVPRO® of Cape Girardeau & Scott Counties is the company you want to call to get you into tip-top shape.

Here are three ways you can “summerize” your business this Summer:

Air Ducts & HVAC Cleaning

Consistent air ducts and HVAC cleaning can save you and your business a lot of money, time, resources and a headache in the long-run. If your HVAC system has been operating for some time without attention, it could be circulating dust, pollen, odors, dirt and debris, and other contaminants. If this is the case, you need the SERVPRO® of Cape Girardeau & Scott Counties’ air ducts and HVAC cleaning experts at your place of business. Air ducts and HVAC cleaning is a good opportunity to “summerize” your business this Summer.    

Odor Removal

Odor removal is vital, especially in a business setting. It’s been said that pleasant scents attract more customers to your store. If you deploy a scent marketing strategy, you can increase your ROI. Yes, you read that correctly. By simply investing in scent marketing, you can increase your sales. On the other hand, if your commercial space has an odor problem, this can cause quite the opposite effect. Your sales could plummet. SERVPRO® of Cape Girardeau & Scott Counties specializes in odor removal. As experts in deodorization, our heroes are trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure. Odor removal is another good opportunity to “summerize” your business this Summer.    

Carpets & Upholstery Cleaning

Summer is a good time for carpets and upholstery cleaning. When you have clean carpets and upholstery, it creates a more inviting atmosphere for your customers. Luckily for you, if yours are currently dirty, showing stains, SERVPRO® of Cape Girardeau & Scott Counties is your carpets and upholstery cleaning professionals. In fact, SERVPRO of Cape Girardeau & Scott Counties has been voted #1 for Carpet Cleaning for the Southeast Missourian People’s Choice Awards. And we’ve received this distinction multiple years: 2011, 2012, 2015, 2016, 2017 & 2018. Carpets and upholstery cleaning is also a good opportunity to “summerize” your business this Summer.

When you’re ready to “summerize” your business this Summer, simply call SERVPRO® of Cape Girardeau & Scott Counties. We’ll make that mess -- or odor -- "Like it never even happened."

Local Commercial Cleaning Company

7/5/2019 (Permalink)

SERVPRO® of Cape Girardeau & Scott Counties is your local commercial cleaning company. Call 573-339-1948 for your home and business needs.

When your business or home needs to be restored or cleaned, and you’re searching for the right company to do so, you’re entrusting a company to do a topnotch job, not subpar work. SERVPRO® of Cape Girardeau & Scott Counties is your local commercial cleaning company and the company you can trust to deliver those exceptional results.

Read these testimonials from some of our happy customers.   

SERVPRO® of Cape Girardeau & Scott Counties provides the following commercial cleaning services:

Air Ducts & HVAC Cleaning

Ventilation systems are often the biggest culprit in poor indoor air quality. That’s one of many reasons it’s crucial to have air ducts & HVAC cleaning at your home or business. Make it a priority to inspect the ductwork. SERVPRO® Franchise Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC). Keeping them clean can extend the life of the equipment. This can, in turn, save you money and give you cleaner air to breathe.

Biohazard Cleanup

Exposure to biological and chemical contaminants can pose serious health consequences. Failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO® of Cape Girardeau & Scott Counties specializes in biohazard cleanup. Our heroes are trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations. Equipped with the necessary safety apparatus and cleaning products, we can help transform those unhealthy environments back into clean, safe homes and offices.

Carpet and Upholstery Cleaning

Professional carpet cleaning reaps many health benefits, such as eliminates trapped pollutants, clears out dust mite infestations and helps prevent mold growth. Carpet and upholstery cleaning can extend the life of your carpets and upholstery. Your carpets and furniture are an investment, so you want to protect them. It’s much more cost-effective to have them cleaned versus replaced. This is especially good if your business receives a high amount of foot-traffic.

Ceilings, Floors and Walls Cleaning

Ceiling and wall cleaning should be part of the cleaning maintenance of your home or business. Ceilings, floors and walls cleaning can also help to protect your investment. You should also clean walls before painting so that the primer and paint can adhere properly. Ceilings and walls are exposed to dirt and dust, pet dander, cooking oils and grease, cigarette smoke, and other contaminants. Your heating and air conditioning system can distribute these contaminants throughout your property.

Drapes & Blinds Cleaning

A good rule-of-thumb is to clean drapes approximately every two years. Drapes and blinds cleaning can help brighten the rooms in your home; it can make it livelier. A recent survey by SERVPRO® disclosed that the average customer believes drapes should be cleaned when they look dirty. Depending on your heating system, the number of smokers in the home, and other factors, drapes may not show soil for two to six years. The oily atmospheric soil will gradually cause the fabric to deteriorate. Often, direct sunlight is unjustly blamed for this. You may triple the life of your draperies through professional cleaning, which is relatively inexpensive compared to replacement costs.

Odor Removal & Deodorization

By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly. As experts in odor removal and deodorization, SERVPRO® of Cape Girardeau & Scott Counties is trained to identify and eliminate offensive odors. We have the training and equipment to identify and eliminate those offensive odors.

Sewage Cleanup

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. There are three major types of contaminated water: clean water, gray water and black water. Special training and equipment are necessary to safely clean this type of contamination. Should your home or business need sewage cleanup services, SERVPRO® of Cape Girardeau & Scott Counties can make it Like it never even happened.®

Trauma & Crime Scene Cleanup

After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. And you need a professional trauma and crime scene cleanup company to do the job. That’s where SERVPRO® of Cape Girardeau & Scott Counties comes into place. Many times, crime and accident scenes have blood and other biohazard contaminants that pose a serious health risk. Our technicians follow OSHA and EPA protocols to help transform an unsafe environment back into a clean, safe home or business. Our first focus is always safety, since crime or accident scenes may involve bloodborne pathogens, harmful chemicals, and other dangers. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

Vandalism & Graffiti Cleanup

Vandalism and graffiti can be very upsetting. It can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner. Our heroes here at SERVPRO® of Cape Girardeau & Scott Counties act quickly to remove vandalism and graffiti from home and commercial spaces. We are your local vandalism and graffiti cleanup commercial company. In addition to removing spray-painted graffiti from exterior walls, we can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry.

The next time you need a local commercial cleaning company for your residential or commercial property, you need SERVPRO® of Cape Girardeau & Scott Counties. Simply contact us online, or call us at 573-339-1948.

Is Your Business Presentation-ready?

5/17/2019 (Permalink)

In business, it’s all about presentation. We’re talking about the presentation of your business. Is your business presentation-ready? A professional looking business -- both inside and out -- can attract customers and prospective customers, which can result in sales. If your commercial property is not up to par, SERVPRO of Cape Girardeau & Scott Counties can help make your business presentation-ready.

Here are five things to help you determine if your business is presentation-ready:

1. Moldy signage

Your outdoor signage is a direct representation of your brand. You want to represent it in the best light. Over the course of time, that once-new sign outside of your commercial space can get dirty and turn into moldy signage. On a daily basis, you may ride by it or walk by it and not really notice how dirty it is. But, you know who does? Your customers. The experienced team at SERVPRO of Cape Girardeau & Scott Counties are professionals at mold damage and mold remediation. That moldy signage is a “sign” that you need it cleaned.

2. Dirty carpets

Foot traffic is great. That means customers are coming in and shopping. However, on the flip side of that, foot traffic can result in something else. Dirty carpets. Depending on where carpeting is in your business, your carpets may be the first thing your customers see, which can form an impression; first impressions are everything. Do you want them to form a positive impression of your business or a negative one? Do you want them to see clean carpets of dirty carpets? As a business owner, these are important questions on which to ponder and take action. How your business looks on the inside can be a reflection of your business. The heroes at SERVPRO of Cape Girardeau & Scott Counties can help make those dirty carpets look like new, again. In fact, we were voted #1 in Carpet Cleaning (in 2011, 2012, 2015, 2016, 2017 & 2018) for the Southeast Missourian People’s Choice Awards.   

3. Filthy upholstery

Upholstery can become highly soiled after a period of time. If you have filthy upholstery at your establishment, and if you’re considering throwing it away because it’s dirty, don’t! The SERVPRO of Cape Girardeau & Scott Counties’ professionals do professional upholstery cleaning. Instead of pitching it, we can save you money by cleaning it. We can make those stains on there “Like it never even happened.”

4. Stained tile and grout

Remember when you moved into that commercial building and that tile was nice and white? Now does that grout look like an off-white, brown, or perhaps black? Maybe it looks something like this before photo. Rest assured, we can get it looking like that after photo. SERVPRO of Cape Girardeau & Scott Counties can steam clean that stained tile to restore it back to its original color. Here’s a glimpse of the steam cleaning method here. And if you think your tile is fine, check your grout. Even if you clean and mop your floors on a weekly basis, it’s no match for the dirt and grime that builds up in your grout.

5. Odor

Unbeknownst to you, your business could have an odor. You may have just become immune to the smell, but what are your customers smelling? When your customers walk through the door, they may be getting a whiff of it. It’s a fact that marketing with scents increases smells. SERVPRO of Cape Girardeau & Scott Counties specializes in odor removal and deodorization. As experts in deodorization, our heroes are trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure. Allow us to focus on removing the odor so you can focus on increasing your bottom line.

You may think your business is presentation-ready, but your signage, carpets, upholstery, tile and grout and odor are saying otherwise. SERVPRO of Cape Girardeau & Scott Counties can help get your business presentation-ready. Just give us a ring: 573-339-1948.

Tips to Winterize Your Business

2/11/2019 (Permalink)

When you’re a business owner, one of your primary goals is to grow your business. So, your focus is on tips that can help you achieve that goal. However, another great tip you should abide by, especially this time of year, is to prepare your business for inclement weather. And since winter is a prime time for fire damage and water damage to occur at your business, one tip for your business would be to rely on the business that’s #1 in the restoration industry: SERVPRO of Cape Girardeau & Scott Counties. Follow the below tips to winterize your business.

One of the wisest decisions you can make as a business owner is to be prepared. Be prepared for troubles that may arise. Be prepared for additional costs that weren’t included in the initial budget. Be prepared to winterize your commercial property to help prevent accidents or losing excessive business.

Tips to Winterize Your Business:

Prepare Roofs & Gutters

Ice and snow can add a lot of extra weight to your roof, so it’s critical you have your roofs carefully examined by a professional to ensure there is no damage and to test the strength and durability of your roof. When it comes to your gutters, you’ll want those carefully inspected, too. As a result of the ice and snow, it can cause your gutters to weaken, which can cause them to detach from your building and allow for water intrusion, which can cause you another costly issue. Lastly, check for clogs. A clogged gutter can result in an ice dam. Ice dams prevent melting snow to drain off your roof.

Protect Pipes

During the cold winter season, allow your faucets to drip at a slow pace. Faucets can be highly prone to freezing. If there are some pipes throughout your business that aren’t being utilized, it’s a good idea to insulate the pipes to prevent freezing. Frozen pipes can be a serious problem and cause major water damage at your business this winter season. But don’t fret. If that does happen, you have the water damage repair and restoration professionals at SERVPRO of Cape Girardeau & Scott Counties in your corner.    

Sprinkle Ice Melt

When there is snow -- especially ice -- on your commercial property, you certainly want to ensure you sprinkle ice melt all over those traffic areas, all the places your customers walk. The last thing you want is for an accident to occur. Ice melt is very cost-effective. Investing in some can save the business an expensive accident. If someone slipped and fell and hurt him or herself, that could cost the business thousands of dollars and a headache. Be wise. Protect your customers. Protect yourself. Protect your employees.

Clear Parking Lot of Snow & Ice

When your business’ parking lot is covered with what winter decided to leave behind, clear parking lot of snow and ice. It’s a wise idea to have this done as soon as possible. You may even factor in your annual budget to hire a professional to clear parking lot of snow and ice. You do not want to lose out on business due to customers not being able to park at your business.

Here’s a good resource to reference for further tips to winterize your business.

Hopefully, these tips to winterize your business will come in handy for you and your business. At SERVPRO of Cape Girardeau & Scott Counties, we make it our business to get you back to business. If your commercial property happens to come in contact with fire damage or water damage this winter season, our wise tip for you would be to contact the fire and water damage repair and restoration specialists. The heroes at SERVPRO of Cape Girardeau & Scott Counties will get your business back operating as quickly as possible and make it “Like it never even happened.” We’re faster to any size disaster. And we’ll be there to your rescue in a flash. Contact us seven days a week (even holidays), morning, noon, or night. Even the wee hours of the morning, we’re here for you in your time of need. Just call: 573-339-1948.

Commercial Restoration Company

1/23/2019 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties is your professional commercial restoration company. Call us anytime for your commercial needs.

SERVPRO of Cape Girardeau & Scott Counties is your premier commercial restoration company in the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie and Benton, Missouri area. We are well-equipped to handle any fire or water damage that may hit your business.

When it comes to commercial water damage restoration, we handle that. When it comes to commercial fire damage restoration, we handle that. When it comes to commercial mold remediation, we handle that. When it comes to commercial storm and major events, we handle that. When it comes to commercial cleaning, we handle that. There is no job too large for our team of heroes.

Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of Cape Girardeau & Scott Counties has the resources and expertise to give you excellent results while minimizing the disruption to your clients. We can help make it “Like it never even happened.” And when we’re able to do that for our customers, help them get back to business, back to life, that creates happy customers, which is a #1 goal for us on a daily basis. Listen to this happy customer testimonial. He tells you about his pleasant experience with SERVPRO of Cape Girardeau & Scott Counties.  

SERVPRO of Cape Girardeau & Scott Counties is a professional commercial restoration company that provides a myriad of restoration services. We have a team of heroes who are qualified and experienced. There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is one hour of lost revenue and productivity. When an emergency situation arises in your business, give us a call, and we'll be there fast with the help you need. For your commercial restoration needs, rely on the leader in the commercial restoration business. We’re just a phone call away: 573-339-1948.

In Business for Your Business: 26 Years Going Strong

9/15/2018 (Permalink)

We’re in business for your business. This September, we celebrate our 26th year anniversary of SERVPRO of Cape Girardeau & Scott Counties. It’s still so hard to believe that we opened these doors right here in our vibrant Cape Girardeau, Missouri, community over a quarter of a century ago. We’re nationally known, but locally owned. We’ve been going 26 years strong for your business, and we’ll continue to do so. Learn more about our humble beginnings, how it all started.

We’ve accomplished a lot of goals over the years, and we plan to accomplish a whole lot more in the present and future. Our mission is something that we’ve stayed true to since the beginning and will continue to do so.

Since we’re in business for your business, we offer a myriad of commercial services such as fire & water cleanup & restoration and mold remediation. Furthermore, we offer cleaning services such as air ducts, HVAC, biohazard, carpet & upholstery, ceilings, walls & floors, drapes, blinds, odor removal, sewage, trauma/crime scene, vandalism & graffiti. We care about your business, so anytime it’s hit with a disaster, we’ll be there for your business.

We have a number of things that we attribute to our success, but here are 3 top success factors:

Our Customers

One of our top priorities is to create happy customers. We take this to heart. We take the extra initiative to build that rapport with you, strive to make you happy. Without you, SERVPRO of Cape Girardeau & Scott Counties would not be where we are today, and we thank you from the bottom of our hearts. Straight from the owners’ mouth, from all the heroes here, each of us thanks you. Thank you for allowing us to be part of your journey. You are the MVPs. You are the heroes. We attribute our customers for our success, and we thank you.

Our Employees

We firmly believe great, qualified employees are the strongest asset to our company. In fact, it is for any company. We like to refer to ours as our heroes. Each individual here has something unique about him or her and brings something to the table. But, together, everyone achieves more (T.E.A.M.). Teamwork makes the dream work every day. And it truly takes a great team to do the quality work that we do for your business. Check out our heroes at SERVPRO of Cape Girardeau & Scott Counties. We attribute our employees for our success, and we thank you.

Our Community

We fully support our community in every way that we can. We have such a vibrant local community. Everyone unites to help one another, and that is so beautiful, so powerful. It’s something we’re proud to say we’re a part of. Check out some of the community events we’ve done over the years. We attribute our community for our success, and we thank you.

If your business is hit with fire and/or water damage, you can count on our business to restore it and make it “Like it never even happened.” Trust the company that’s a trusted leader in the restoration company. Trust the company that has over a century of combined experience. You can contact us anytime. We’re more than just your friend; we’re your trusted partner.

SERVPRO of Cape Girardeau & Scott Counties truly feels blessed to be in business for your business. We’ve been so thankful for the journey we’ve taken with you over the years, and we look more than forward to being there with you in your present and future journey. From the bottom of our hearts, thank you to our customers, to our employees, to our community for these past 26 years, and we look forward to the next 26+ years with you.

Yours truly,

Richard, Sandy, and the entire team of heroes at SERVPRO of Cape Girardeau & Scott Counties

September is National Preparedness Month. How Will You Prepare?

9/3/2018 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties is always prepared if your home or business is hit with a disaster.

Did you know September is National Preparedness Month? How will you prepare if your home or business is hit with a disaster? This month is a constant reminder about the importance of preparedness 24/7, year-round. Disaster can strike at any time, any day, anywhere, and you should be ready to strike back -- with preparedness -- when it does happen.  

You never know when Mother Nature will come in with a vengeance or what it will throw your way. You can check the weather all day long on your mobile device, watch it on your television, or tune in to your local radio station. But, a lot of times, you don’t know the extent, the severity of the damage until it’s done. One thing you can do to protect yourself, your family, and your employees is to be prepared at all times. Do you wonder if your business will recover from a disaster? Reference this resource to get more intel.

There are a myriad of disasters you should always be prepared for, including:

Natural Hazards

Natural hazards can be anything from earthquakes to floods to hurricanes to tornadoes to wildfires to H1N1 virus, etc. You hear about these events occurring on a day-to-day basis in various parts of the world. It’s scary to hear and see, especially if these events occur in a city where you have family residing. These type of hazards may be out of your control, but there is one variable you can control: preparation. Invest in yourself and your family by being prepared, at all times, for these natural hazards.

Human-caused Hazards

Human-caused hazards can range from anything such as accidents to acts of violence to acts of terrorism. It’s unfortunate these type of things occur, but it’s the truth of the matter. Although not always preventable, there are minute things you can do to help prevent human-caused hazards, such as being a defensive driver, avoid dangerous surroundings/environments, etc. Again, preparation is key.

Technology-related Hazards

Technology is the way of the future. Technology is a blessing. It helps us in our business, in our homes, in our personal lives, in our professional lives, and more. It has served as a vehicle that has allowed us to connect with people, conduct business all over the world via social networks. It has progressed the world, and it will continue to do so. But, on the other hand, technology can be a curse when a disaster occurs due to failure or malfunction of an operating systems (os), equipment or software. Like with anything else, technology-related hazards can happen at any given moment. Knowing what to do can be the biggest key factor. Being prepared is a good indicator of how much damage -- or how little -- your company or home will experience. How will you be prepared?

Did you know that more than 40% of businesses never reopen after a disaster? Forty percent. That stat is alarming. Don’t be one of those businesses. SERVPRO of Cape Girardeau & Scott Counties wants to see your business succeed, thrive and be prepared. And we can help you do just that.

We know all too well the importance of National Preparedness Month, the preparation for your home and/or business in the event of a disaster. In fact, SERVPRO of Cape Girardeau & Scott Counties will be the sponsor at the Cape Girardeau Chamber of Commerce’s First Friday Coffee event Friday, Sept. 07, 2018, speaking on this topical matter.

In honor of this national holiday, we will emphasize preparedness, provide you tips and more. Additionally, we’ll be giving away a car safety kit, so you’re prepared should your car breaks down. And, as if that wasn’t enough, we’re having a giveaway contest on social media. Plus, as an added value, we’ll come out to your place of business to set you up with a complimentary Emergency Ready Plan (ERP), so you’re well-equipped for any disaster. Download the ERP mobile app now from your App Store; it’s free.  

So, starting in September, tune in to our SERVPRO of Cape Girardeau & Scott Counties’ Facebook page to engage in all the fun. Someone’s gotta win. It might as well be you! Good luck!

Mother Nature isn’t always on your side. But you know who is? SERVPRO of Cape Girardeau & Scott Counties. We are your fire & water - cleanup & restoration company. With over a century of combined experience, rest-assured, our highly qualified and trained heroes can get your home or business back to “Like it never even happened.”

Call us today at 573-339-1948 so we can get you prepared for any disaster that comes you, your family or business’ way. We’d love the opportunity to get your residential and/or commercial property prepared for National Preparedness Month.

How to Ensure Safety for Back to School: Your Safety Checklist

8/7/2018 (Permalink)

{School bell rings} Local schools, schools all over will be back in session in just a few short weeks. Parents, by now, are probably in the checklist mode, checking everything off your to-do list for your kiddos. Back to school clothes - check. Backpack - check. Shoes - check. Supplies - check. And teachers are, more than likely, in the same mode. Agenda/curriculum - check. Supplies - check. Books - check. Classroom safety plan - ? As you’re going through your checklist, ensure everything is checked off -- including safety, which is the most important element.

As parents, one of your many jobs is to protect your children. As teachers, one of your many jobs is to educate your students. And, as professional heroes, one of SERVPRO’s many jobs is to educate you on the importance of being prepared should a natural disaster strikes. We want to keep you safe by all means. Safety is key. And we want every student and faculty member safe if you are faced with a disaster. We want to keep your community safe at all times.

When disaster strikes, it can be highly stressful. And disasters happen on a day-to-day basis. In fact, it just happened to one of our happy customers. But, since we were able to come to her rescue, here’s what she had to say, “An experience like this is difficult enough, and the SERVPRO team and their knowledge helped me feel more calm and assured. Big thank you for their help.” This is just a testament of how our heroes serve you every day. Heroes don’t always wear capes. Sometimes, they’re clothed in black shirts with the green, white, and orange SERVPRO logo. Our team helps ease your mind, especially during challenging, stressful times. You can have confidence that our team of heroes will restore your facility back to its original dwelling, back to “Like it never even happened.”

It’s better to be safe than sorry, especially when it comes to your safety and the safety of others. SERVPRO of Cape Girardeau & Scott Counties can ensure your educational facility is safely equipped for the school year. Follow these 3 easy steps to help ensure you have the confidence you need to have a successful and safe school year:

1. Complete a Safety Checklist

Teachers, it’s vital that you go through your classroom to check for any issue that could potentially arise. And principals, it’s key that you check the entire school for any potential safety hazards. Consistent preventative measures are a must in order to protect you, your students, and your faculty. Here’s a quick checklist for you. And just like Santa Claus, make a list and check it twice.

Quick Safety Checklist:

- Check alarms to ensure they are working properly.

- Practice fire drills so everyone is on the same page and prepared in the event of a real drill.

- Have a safety escape route to ensure a safe escape.

- Inspect all exits to ensure there are no hindrances.

- Check your fire extinguishers to ensure they’re working properly.

- Always do a headcount to ensure all students are accounted for.

- Check water pipes for any leaks you may need to address immediately.

- Check for fire hazards to prevent any future fires.

2. Take a Proactive Approach

Taking a proactive approach, being a forward thinker and planning ahead can save you time, energy, money, resources and lives. It’s inevitable fire or water damage will occur. That’s just something you can’t prevent. However, there is something you can do to prevent a lot of damage at your educational facility, home or commercial property. You can be prepared. And SERVPRO can help you with that with our effective Emergency Ready Plan (ERP). What is the ERP? The SERVPRO® Ready Plan is a tool for property managers and owners -- both residential and commercial. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO Emergency READY Profile for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your home, business or educational facility. By taking a proactive approach, planning ahead and allowing us to implement this safety measure, you can have that boost of safety confidence and peace of mind that everyone is safe should a disaster occur.

3. Contact SERVPRO  

Choose SERVPRO of Cape Girardeau & Scott Counties to help you ensure your classroom is safely equipped in the event that disaster strikes. We pride ourselves on safety. So, as you’re gearing back up for back to school, be sure to gear up for safety, too. Make sure to have it on your checklist, and get it done. We’ll get your school, residential and commercial properties back to “Like it never even happened.” Call your professional heroes today: 573-339-1948.

The Power of Networking: How Networking Can Help Grow Your Business

8/2/2018 (Permalink)

SERVPRO knows the importance and value of networking at Cape Chamber's First Friday Coffee.

Networking must be a key component of any successful business. It’s all about developing and nurturing that rapport with your contacts, continuously networking to grow your network. If you’re a business owner, you know the importance of growing your business. In fact, that’s, more than likely, one of your top goals. In order to have longevity, you must implement sound, strategic tactics and strategies to help you achieve your goals and, ultimately, grow your commercial properties, businesses. Here are 3 easy and effective ways to grow your company:

Network, Network, Network

Networking is key and leads to a multitude of opportunities. There is so much power behind networking. You know the saying, “It’s not what you know, but who you know.” And a more prevalent one, “It’s not who you know, but who knows you.” When you build your powerful networking circle, you are building your brand, and you are building advocates who are helping you to build your brand. You are an extension of your brand. So, even when you’re absent, your advocates can be present on your behalf. Make it a point to build meaningful relationships with your connections. Because, at some point, your contacts will send referrals your way (and vice versa), which results in more business for you. That’s the power and beauty of networking. That’s just one facet to aide in your business’ success. Another way is by giving back.

Give Back to Your Local Community

Giving back to your community is an integral piece of the business spectrum. And, by doing so, it can pay large dividends. And it doesn’t necessarily have to be in the monetary form. You are an important piece of the puzzle to your vibrant community. There are two resources you can give that are absolutely invaluable: time and/or money. The need is always out there. It’s just up to you to fulfill that need. If you don’t have money to give, give your time. Time is such a precious commodity. Giving back to your local community is crucial. And it’s crucial in order for us to have a healthy, thriving, sustainable community. Giving back is a key contributor to a successful business, but joining local events and organizations is another key factor.  

Join Local Events, Organizations

Joining a local event, organization can be what sets your company apart from the rest, from your competition. There are a number of organizations out there you and your staff can get involved with. From your local Chamber to leadership groups to BNI groups and more. Being out there, being involved, getting your brand out there makes an impact. You pay it forward by just joining. Whatever local event, organization you decide to join, just join, be passionate about it, and delve into it with all hands in.

Taking action on these 3 simple yet effective steps can help you grow your business in more ways than you can imagine. And SERVPRO of Cape Girardeau & Scott Counties is always networking, giving back, and joining local events, organizations. We attribute much of that to our company’s success. And we give back to commercial businesses in another capacity, too. After a disaster, we give them back their company by making it “Like it never even happened.” And should your company face a disaster, “give” us a call for all your commercial needs: 573-339-1948. We’re always ready to network and build that rapport with you and your business.  

Olympic Speed

2/12/2018 (Permalink)

Even faster than a short-track speed skater - Team SERVPRO® is faster to any size disaster.

The 2018 Winter Olympics is underway. We are already seeing impressive performances. So many of the Olympic events rely on incredible speed to achieve the gold.

Just like Olympic athletes, SERVPRO of Cape Girardeau & Scott Counties trains for crunch-time moments. We know that speed matters when your office building is flooded. SERVPRO of Cape Girardeau & Scott Counties promises to be onsite of your emergency within four hours of receiving the call. 

Commercial restoration is a job for professionals. We understand the needs of property managers and large facilities. We work with you to help get you back in business. 

Our goal is to restoring over replacing. We are your local restoration company. Give us a call at (573) 339-1948. Don't wait for another contractor to fly in to assess the damage. By the time he or she arrives, you may be dealing with a mold issue. Instead, SERVPRO of Cape Girardeau & Scott Counties could have water extracted, drying equipment in place, and flood cuts wherever necessary. 

At SERVPRO®, we go for the gold.

Prepare Your Business for Winter

1/23/2018 (Permalink)

At SERVPRO of Cape Girardeau & Scott Counties, we know that your business can't afford to be out of business for even a short period of time. Don't let winter surprise you with mahem! We have compiled a list of tips to help you be proactive:

Tips for Preparing Your Business for Winter Weather

• Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
• Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
• Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
• Ask SERVPRO of Cape Girardeau & Scott Counties about starting an Emergency Ready Profile for your business.

We are faster to any size disaster. When winter strikes, SERVPRO of Cape Girardeau & Scott Counties strikes back.

Celebrating 25 Years of Business

10/4/2017 (Permalink)

Join us in celebrating 25 years of business!

The Local Professionals You Can Trust

25 years ago, we opened our doors to business in Cape Girardeau. My, how we have grown.

We may have started out as a carpet cleaning company that grew into a residential water and fire restoration company, but our growth didn’t stop there. As we added on to our list of provided services, including mold remediation and ducts, we ventured into the world of commercial mitigation.

Bigger Adventures

At SERVPRO of Cape Girardeau & Scott Counties, we now have the capability to handle any size disaster. So if your commercial building experiences a fire damage or water damage, we can handle it. In 2013, we restored Dempster Hall at Southeast Missouri State University after it caught on fire. We have also cleaned up a 200,000 sq. ft. facility in Scott City that suffered from a water main break in early 2017.

SERVPRO of Cape Girardeau & Scott Counties is faster to any size disaster.

Help Us Celebrate

On October 27, 2017, we are hosting an Open House celebrating our 25 years of business in Cape Girardeau. This open house will be open to the public. You will be able to tour our warehouse and view our various types of equipment. We will also have the Red Cross and the Fire Department in attendance to talk about Fire Prevention Month. Please come join us and celebrate with us!

Does Your Business Have a lot of Foot Traffic?

9/5/2017 (Permalink)

Are customers constantly coming in and out of your doors? Is your facility sporting a professional cleanliness? Lots of businesses have commercial carpet that gets trampled on every day…and sometimes, you can tell. Banks, restaurants, and retail stores are easy victims of heavy and dirty foot traffic. As a result, the carpets have a visible path that could make a customer cringe. While seeing customers so frequently is great for business, it’s not so great for your carpets.

Commercial Carpet Cleaning

SERVPRO of Cape Girardeau & Scott Counties offers commercial carpet cleaning. We have specialized chemicals to help lighten those heavy traffic lanes to help you put your best foot forward. We also have various spotting agents to help lighten and remove various stains that may have popped up.

Call us today at 573-339-1948 to get a free estimate for your commercial carpet cleaning. We can get you on a regular cleaning schedule so that you can keep your professional image.

National Preparedness Month: Preparing Your Business for a Disaster

9/1/2017 (Permalink)

Call SERVPRO of Cape Girardeau & Scott Counties. We are the cleanup team that is "faster to any size disaster."

Did you know that September is National Preparedness Month?

According to FEMA, 40% of businesses never reopen after suffering a disaster. That’s not a friendly statistic.

Disasters vary. Maybe it is a disaster like the tornado that went through Perryville in early 2017. Maybe it is flooding from a storm like what happened to the Cape Girardeau area in May 2017. Maybe it is an ice storm like the Polar Vortex of 2014. Maybe it isn’t weather related. We have helped local businesses recover from various disasters including a water main break in Scott City, a sprinkler malfunction in Piedmont, a busted pipe at a Cape hospital, or tar that caught fire on the roof of a university building.

You can’t predict these types of disasters and their severity. You can, however, prepare for them so that you are ready if they come.

SERVPRO^® is a member of the Ready Campaign’s National Preparedness Coalition. Do you know what steps you need to take for your company to recover after a disaster? A good business owner has a plan in place to help keep their business operating, which helps keep their people employed, who then continue to serve the community, who then contribute to the local economy.

Are you prepared?

We have compiled a list of steps and questions to help you prepare your business for a disaster:

• Be Informed
• What type of emergencies would affect your business, and what would you do in response?
• Develop a Business Continuity Plan
• What is the bare minimum staff, procedures, and equipment needed to keep your company operating? If your suppliers are affected by a disaster, what is your backup plan?
• Prepare Your Emergency Plan
• Have you created an evacuation/shelter plan? How will you communicate with employees?
• Practice the Emergency Plan
• Have you ever practiced the plan? Is it reviewed yearly?
• Review Insurance Coverage
• What type of disasters does your insurance cover?
• Secure Your Facility and Equipment
• How do you secure your entrances? Are there falling risks throughout your facility if an earthquake were to occur along the New Madrid Fault?
• Improve Cybersecurity
• How regularly do you update your antivirus software? Do you have a firewall? How often do you backup your systems?
• Promote Family and Individual Preparedness
• Do you value your employees enough to encourage them and their families to have their own personal emergency kits and plans?

The best time to prepare for a disaster is before it ever strikes. Call SERVPRO of Cape Girardeau & Scott Counties at 573-339-1948 to make sure your business is “Ready for whatever happens.” 

Like our Facebook page to learn more about National Preparedness Month and how to be prepared.

Back to School Time: Is your school prepared for when disaster strikes?

8/1/2017 (Permalink)

Schools all across the heartland can rest assured that SERVPRO of Cape Girardeau & Scott Counties can take of their fire or water damage needs.

It’s time for students to shop for their supply list and teachers to setup their classrooms. Now is also a good time for educational institutions to get a plan in place to keep classes going if the facility experiences a fire damage or water damage. Education matters, so we know that keeping students in classrooms is important. If you’re a parent, student, faculty, or staff, you should make sure that your school has a plan in place.

Educational Facilities can be Complicated

SERVPRO of Cape Girardeau & Scott Counties is ready and qualified to handle the needs of your educational facility. Damages and procedures can be very complex and restoration is no average task. However, our team members are OSHA trained and ready to start work immediately. We are aware of the legal and environmental concerns and want you to have a safe environment to continue educating students. If your school experiences a fire damage or water damage, SERVPRO of Cape Girardeau & Scott Counties will work quickly and try and contain a temporary space during the rest of the restoration. We also want to work with you to stay in your budget.

Types of Facilities

At SERVPRO of Cape Girardeau & Scott Counties, we have the capability to handle a variety of cleanup situations from county school systems to large accredited colleges and universities. We can service the following facilities:

• K-12 Schools
• Colleges & Universities
• Dormitories
• Private Schools
• Libraries
• Daycares / Pre-K Facilities

Plan Ahead

Contact our office today to set up an Emergency Ready Plan for your educational facility. This is free of charge and ensures that help is prepared and on the way even faster when a disaster strikes. For more information call 573-339-1948.

From Perryville Pirates to Chaffee Red Devils to SEMO Redhawks, we are ready for whatever happens. So as school gets ready to start, you can rest assured that SERVPRO of Cape Girardeau and Scott Counties is always ready to handle a disaster your educational facility may undergo and make it “like it never even happened.”

Prepare Your Business for an Emergency

7/24/2017 (Permalink)

Whether it's a warehouse in Scott City or municipal building in Jackson, make sure you are prepared for a flood or fire damage.

As a business owner or property owner, it is important to have a plan in place in case of an emergency. That's where SERVPRO of Cape Girardeau & Scott Counties comes in to help!

Schedule an ERP

What is an ERP?  An ERP is an Emergency Ready Plan that SERVPRO of Cape Girardeau & Scott Counties can put together for your business to help save time when a disaster may strike. Profiles can be created for each of your individual properties. By having these profiles already created, SERVPRO® will have helpful information and save you time when you need it the most. Schedule an appointment today with SERVPRO of Cape Girardeau & Scott Counties by calling 573-339-1948 to complete a free profile for your business. There are no contracts and no obligations, we simply want to help your business. Our SERVPRO representative will help take measurements of your facility and identify water and gas shut-off valve locations among other things to better prepare our team and yours if a disaster my strike.

Mobile App

You can download the Ready Plan Mobile App to your iPhone or Android device. Once your profile information is in the app, all you need to do when you find out that your business has been flooded is open the app and submit a water damage claim from wherever you may be. Our restoration team then immediately goes into action to help.

No business is too small to be prepared. No business is too large for us to handle. SERVPRO of Cape Girardeau & Scott Counties is ready for whatever happens from Perryville to East Prairie.

For Immediate Service in Southeast Missouri, Call SERVPRO

9/7/2016 (Permalink)

Southeast Missouri Residents: We provide immediate service day or night!

SERVPRO of Cape Girardeau & Scott Counties provides 24-hour emergency service and is dedicated to being faster to any-sized disaster from Perryville to Sikeston. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (573) 339-1948 

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or water damage to strike your property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

Cleaning

http://www.SERVPROcapegirardeauscottcounties.com/commercial-cleaning

Fire & Water Damage

http://www.SERVPROcapegirardeauscottcounties.com/commercial-restoration-services

Restoring Your Cape Girardeau Area Property After a Water Damage Event

7/18/2016 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Cape Girardeau area commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Cape Girardeau & Scott Counties

SERVPRO of Cape Girardeau & Scott Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.